Legal Sea Foods - Chestnut Hill

Legal Sea Foods - Chestnut Hill reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. r

   ron VIP

   Greater Boston13 reviews

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   The food was OK, but the service and timing of our appetizers to dinner was just five minutes and top of that, a portion of our dinner was in cooked thoroughly. Now what we expected and disappointing outing.
   

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2. H

   Harriet VIP

   New York City14 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food! We had a wonderful waitress--Hayley.
   

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3. A

   Andrew VIP

   Greater Boston13 reviews

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Usually a solid neighborhood option, but on this night the entrees and sides were all oddly lacking flavor. Bland all around. And the linguini with clams was served in a very hot bowl but food inside the bowl was luke warm at best.
   

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4. A

   Angela

   Greater Boston1 review

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 4

   My husband's food was delicious, fresh and worth the market value we were charged. I ordered the lobster roll and was given what seemed to be the left over pieces of everyone else's lobsters made throughout the day or week. My roll only had small legs and claws in it. It was over cooked and barely warm. I would be OK with this had the roll not cost market value. For market price I want a fresh full lobster in my roll, not some managers idea for saving money by giving me the leftover parts rewarmed. Do better. As always service was excellent.
   

   Legal Sea Foods - Chestnut HillResponded today

   Hello Angela, Thank you for taking the time to leave such a kind review! We're glad to hear that your husband enjoyed his food and that you found our service excellent. We appreciate your feedback about the lobster roll and understand your concerns about the quality and freshness of the lobster. We always aim to provide a top-quality meal, and we're sorry to hear that you felt it was not up to the standard you expect. We hope to have the opportunity to serve you again soon and provide a better experience. Sincerely, Amy Murphy GM
   

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5. V

   Valerie VIP

   San Antonio63 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Food is reliably good. Nothing really creative but good quality of the seafood.
   

   Legal Sea Foods - Chestnut HillResponded today

   Hey Valerie, Thank you for taking the time to leave a review. We're thrilled to hear that you consistently enjoy the quality of our seafood. Your feedback is important, and we appreciate you taking the time to share it. We look forward to welcoming you back soon. Regards, Amy Murphy GM
   

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6. P

   Paul VIP

   Greater Boston24 reviews

   3.0

   Dined 5 days ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 1

   Food at Legal Seafood has declined over the years. They’re trying to cover too broad of a menu instead of sticking to their core competency. Service was slow but I think they’re understaffed. There are many other good seafood options.
   

   Legal Sea Foods - Chestnut HillResponded today

   Hello Paul, Thank you for taking the time to leave your honest feedback. We're glad to hear that you've had the opportunity to try our core seafood offerings. We're sorry to hear that you found the food and service to be less than expected. We understand that we need to adapt to the changing tastes of our customers while also maintaining our core competencies. We appreciate your feedback and will use it to improve. We hope to see you again soon for a better experience. Sincerely, Amy Murphy GM
   

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7. S

   Sandra VIP

   Greater Boston19 reviews

   3.0

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   45 minutes to receive drink after ordering. Not enough wait staff on a Wednesday night at 7 p.m.???
   

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8. Z

   ZITA VIP

   Greater Boston313 reviews

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   The food was delicious. We had fried scallops and clams. Our server was so nice and efficient.
   

   Legal Sea Foods - Chestnut HillResponded today

   Hello ZITA, We're thrilled to hear that you enjoyed our delicious food, especially the fried scallops and clams. Our team always strives to provide efficient and friendly service, and we're glad we hit the mark for you. We've taken note of your feedback about the value, and we'll strive to improve. We look forward to seeing you again soon. Sincerely, Amy Murphy GM
   

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9. R

   Rochelle VIP

   Greater Boston5 reviews

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Overall the food was good-fish fresh and well cooked, sauce and sides quite tasty. My only problem: the rolls, which are usually so good, were stale. A disappointment.
   

   Legal Sea Foods - Chestnut HillResponded today

   Hi Rochelle, Thank you for taking the time to share your experience at Legal Sea Foods - Chestnut Hill. We're glad to hear that you enjoyed our fresh fish and tasty sauces! However, we're sorry to hear that our rolls didn't meet your expectations. We always aim to provide the freshest ingredients and it seems we fell short this time. We appreciate your feedback and will certainly take it into consideration as we continually strive to improve our food quality. We hope to have the opportunity to serve you again soon. Regards, Amy Murphy GM
   

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10. S

    Shirley VIP

    Greater Boston46 reviews

    4.0

    Dined on April 26, 2025

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 4

    Ordered oysters; one was bad. Food was okay, not great. Service was terrific. We had a good time.
    

    Legal Sea Foods - Chestnut HillResponded 7 days ago

    Hello Shirley, Thank you for the honest feedback. While we are elated that you found the service to be terrific but do wish that you found your meals equally so. Other than the one-off oyster what else could we improve on with the meal you had? We truly appreciate all feedback. Sincerely, Amy Murphy
    

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