Leaf at The Castle Hotel

Leaf at The Castle Hotel 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. L

   Louise

   Birmingham1則評論

   5.0

   在2025年4月28日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   We were a party of 9 celebrating a significant birthday in the restaurant, as a quiet Monday lunchtime it felt like we were private dining! The acoustics in the room were perfect, as we are large party everyone could hear each other speak! All the staff from the bar when we arrived to the restaurant were welcoming, professional, efficient & friendly. The food was delicious & enjoyed by all. A very happy birthday celebration
   

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   Leaf at The Castle Hotel已在4天前回覆

   Dear Louise, Thank you for writing this review. We are really happy to hear how wonderful your birthday celebration was and look forward to seeing you again for another occasion. Kind regards, The Leaf Team
   

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2. G

   Gabby

   Surrey1則評論

   5.0

   在2025年4月19日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Great food friendly staff lovely surroundings perfect afternoon tea to celebrate a birthday
   

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3. T

   Tom

   Portland15則評論

   5.0

   在2025年4月11日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Afternoon tea was outstanding. All the items were very tasty. Service and ambience was stellar.
   

   Leaf at The Castle Hotel已於2025年4月21日​回覆

   Dear Tom, Thank you kindly for your review, I am happy to hear you had a wonderful experience and we look forward to welcoming you for another occasion! Kind regards, The Leaf Team
   

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4. N

   Natsuko

   Berkshire1則評論

   5.0

   在2025年4月6日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 4

   We had the Sunday roast menu and they were delicious! They looked beautiful too.
   

   Leaf at The Castle Hotel已於2025年4月21日​回覆

   Thank you so much for your lovely review! We're delighted you enjoyed the Sunday roast menu—it’s great to hear it tasted as good as it looked! We really appreciate your kind words and hope to see you again soon for another delicious meal. Kind regards, The Leaf Team
   

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5. S

   Sarah

   Poland1則評論

   5.0

   在2025年4月5日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   The most delicious afternoon tea I have ever had. Nothing was too much hassle, e.g swapping a sandwich choice. Staff and atmosphere were lovely.
   

   Leaf at The Castle Hotel已於2025年4月21日​回覆

   Thank you so much for your kind words! We're thrilled to hear that you enjoyed your afternoon tea with us. Hope to welcome you back again soon for another delicious visit! Kind regards, The Leaf Team
   

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6. V

   Vincent

   Atlantic City12則評論

   5.0

   在2025年4月4日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   The food and staff were amazing, I highly recommend booking with them if your looking for a quality dish :)
   

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   Leaf at The Castle Hotel已於2025年4月21日​回覆

   Thank you for your kind words. We are so glad you enjoyed the food and had a great experience with our team. It means a lot to hear you would recommend us—we would love to welcome you back again soon for another quality meal! Kind regards, The Leaf Team
   

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7. A

   Andrew

   Bath1則評論

   4.0

   在2025年4月4日用過餐

   1. 整體 4
   2. 食物 5
   3. 服務 3
   4. 氛圍 4

   We ordered 4 meals, 3 came correctly one was not, we had to wait 15 minutes for the fourth persons meal which was a bit disappointing.
   

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8. C

   Claire

   Yorkshire1則評論

   2.0

   在2025年3月30日用過餐

   1. 整體 2
   2. 食物 4
   3. 服務 2
   4. 氛圍 4

   I wouldn't book here to eat again. We arrived and there seemed to be no staff in the restaurant. One member of staff appeared to be covering all the way through from the reception desk to the our table. We asked them for some drinks which took about 20 to arrive and then again had to prompt for food orders to be taken. There still seemed to be no restaurant staff around. Our food eventually arrived about an hour and a half after we arrived (it was just a cooked breakfast!) without several of the elements. IE 2 of us with the vegetarian breakfast were offered a choice of white or brown toast when we ordered and then none arrived. The food was all fine at this point, a standard breakfast but the service and wait was really disappointing. We had family over from America too.
   

   Leaf at The Castle Hotel已於2025年3月31日​回覆

   Thank you for your feedback. We're sorry to hear about your experience and the delays in service. This is not the standard we strive for, and we’ll be reviewing our processes to improve. We truly appreciate your visit and would love the chance to make it up to you. Please reach out to us directly if you'd consider giving us another try.
   

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9. S

   Shaun

   Hampshire2則評論

   4.0

   在2025年3月29日用過餐

   1. 整體 4
   2. 食物 5
   3. 服務 5
   4. 氛圍 3

   could not fault the food, hot food served on very hot plates, was a good size 3 course meal. staff were great and helpful and all went down well with a good wine
   

   Leaf at The Castle Hotel已於2025年4月4日​回覆

   Thank you so much for the great review! We are very happy that you have enjoyed your visit and we hope to see you again soon!
   

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10. T

    Tracy

    Buckinghamshire21則評論

    3.0

    在2025年3月28日用過餐

    1. 整體 3
    2. 食物 4
    3. 服務 3
    4. 氛圍 2

    Staff were lovely. Food was good. Desert never came. Left slightly disappointed but enjoyed what we ate and drank.
    

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