Leaf at The Castle Hotel

Commentaires sur le restaurant Leaf at The Castle Hotel de personnes qui y ont mangé. Selon des cotes récentes.

1. L

   Louise

   Birmingham1 commentaire

   5.0

   Y est allé il y a 3 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   We were a party of 9 celebrating a significant birthday in the restaurant, as a quiet Monday lunchtime it felt like we were private dining! The acoustics in the room were perfect, as we are large party everyone could hear each other speak! All the staff from the bar when we arrived to the restaurant were welcoming, professional, efficient & friendly. The food was delicious & enjoyed by all. A very happy birthday celebration
   

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2. G

   Gabby

   Surrey1 commentaire

   5.0

   Y est allé le 19 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Great food friendly staff lovely surroundings perfect afternoon tea to celebrate a birthday
   

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3. T

   Tom

   Portland 15 commentaires

   5.0

   Y est allé le 11 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Afternoon tea was outstanding. All the items were very tasty. Service and ambience was stellar.
   

   Leaf at The Castle HotelA répondu le 21 avril 2025

   Dear Tom, Thank you kindly for your review, I am happy to hear you had a wonderful experience and we look forward to welcoming you for another occasion! Kind regards, The Leaf Team
   

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4. N

   Natsuko

   Berkshire1 commentaire

   5.0

   Y est allé le 6 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 4

   We had the Sunday roast menu and they were delicious! They looked beautiful too.
   

   Leaf at The Castle HotelA répondu le 21 avril 2025

   Thank you so much for your lovely review! We're delighted you enjoyed the Sunday roast menu—it’s great to hear it tasted as good as it looked! We really appreciate your kind words and hope to see you again soon for another delicious meal. Kind regards, The Leaf Team
   

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5. S

   Sarah

   Pologne1 commentaire

   5.0

   Y est allé le 5 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   The most delicious afternoon tea I have ever had. Nothing was too much hassle, e.g swapping a sandwich choice. Staff and atmosphere were lovely.
   

   Leaf at The Castle HotelA répondu le 21 avril 2025

   Thank you so much for your kind words! We're thrilled to hear that you enjoyed your afternoon tea with us. Hope to welcome you back again soon for another delicious visit! Kind regards, The Leaf Team
   

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6. V

   Vincent

   Atlantic City 12 commentaires

   5.0

   Y est allé le 4 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   The food and staff were amazing, I highly recommend booking with them if your looking for a quality dish :)
   

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   Leaf at The Castle HotelA répondu le 21 avril 2025

   Thank you for your kind words. We are so glad you enjoyed the food and had a great experience with our team. It means a lot to hear you would recommend us—we would love to welcome you back again soon for another quality meal! Kind regards, The Leaf Team
   

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7. A

   Andrew

   Bath1 commentaire

   4.0

   Y est allé le 4 avril 2025

   1. Cote globale 4
   2. Nourriture 5
   3. Service 3
   4. Ambiance 4

   We ordered 4 meals, 3 came correctly one was not, we had to wait 15 minutes for the fourth persons meal which was a bit disappointing.
   

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8. C

   Claire

   Yorkshire1 commentaire

   2.0

   Y est allé le 30 mars 2025

   1. Cote globale 2
   2. Nourriture 4
   3. Service 2
   4. Ambiance 4

   I wouldn't book here to eat again. We arrived and there seemed to be no staff in the restaurant. One member of staff appeared to be covering all the way through from the reception desk to the our table. We asked them for some drinks which took about 20 to arrive and then again had to prompt for food orders to be taken. There still seemed to be no restaurant staff around. Our food eventually arrived about an hour and a half after we arrived (it was just a cooked breakfast!) without several of the elements. IE 2 of us with the vegetarian breakfast were offered a choice of white or brown toast when we ordered and then none arrived. The food was all fine at this point, a standard breakfast but the service and wait was really disappointing. We had family over from America too.
   

   Leaf at The Castle HotelA répondu le 31 mars 2025

   Thank you for your feedback. We're sorry to hear about your experience and the delays in service. This is not the standard we strive for, and we’ll be reviewing our processes to improve. We truly appreciate your visit and would love the chance to make it up to you. Please reach out to us directly if you'd consider giving us another try.
   

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9. S

   Shaun

   Hampshire2 commentaires

   4.0

   Y est allé le 29 mars 2025

   1. Cote globale 4
   2. Nourriture 5
   3. Service 5
   4. Ambiance 3

   could not fault the food, hot food served on very hot plates, was a good size 3 course meal. staff were great and helpful and all went down well with a good wine
   

   Leaf at The Castle HotelA répondu le 4 avril 2025

   Thank you so much for the great review! We are very happy that you have enjoyed your visit and we hope to see you again soon!
   

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10. T

    Tracy

    Buckinghamshire21 commentaires

    3.0

    Y est allé le 28 mars 2025

    1. Cote globale 3
    2. Nourriture 4
    3. Service 3
    4. Ambiance 2

    Staff were lovely. Food was good. Desert never came. Left slightly disappointed but enjoyed what we ate and drank.
    

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