We celebrated our anniversary here. It was fantastic. The service, the food, the vibe... all outstanding.
Hi GabriellaD, We are delighted to hear that you enjoyed celebrating your anniversary with us. We hope to see you back soon. All Layla's Team.
i'd like to point out before i write this review that myself and the three other individuals dining are all waitresses for the last four years. Greeting was good from hostess nice and smiley, our waiter did not have one smile on his face had to ask another waiter for our prosecco and drinks after waiting for 8 minutes whilst we could see them at the bar made. another server who was lovely took our order and was very pleasant (both brunette males). Got caesar salad (no pancetta in it), hash brown and sausages were good, eggs benedict was good too and then eggs with smoked salmon and spinach good too but all of our eggs were liquid, there was water pouring out of the eggs and what looked like uncooked egg floating on the plate. other than that food was good. when leaving nobody bothered to look up and say goodbye which is just awful and leaves an extremely sour taste of the experience in a customers mouth.
outside area is lovely. and probably a lovely setting for drinks in the evening.
Hi NicoleC, We are sorry to hear that your experience was not great. I can assure you that they are not our standards of service. Will make sure to investigate and talk to the waiter in question to make sure it does not happen again. We really hope you give us another chance in the future. Best regards from all Layla's Team
Great food and service. However, could only give 4 stars for food due to the hugely disappointing dessert menu.
Hi Mario, Thank you for taking the time to review us. Look forward to seeing you with us again. Layla's Team
Great food anf location.
Hi Anonymous, Thank you for taking the time to review us. We hope to welcome you in the near future. Kind Regards, Layla's Team
Great service, friendly and efficient staff.
Lovely atmosphere and fabulous views over the city. Will definitely be returning in the near future.
Hi DebaA. Thank you so much for visiting us and your lovely review. We are are so glad that you enjoyed your experience with us and hope to see you again very soon. Best Regards, Layla's Team
Don’t go any further than the scallop taco’s and the hake. Both were to die for. Best dinner out I’ve had in ages!
We were two for a Saturday brunch. Great menu, good bloody mary, amazing desserts (chocolate bread it fills up quickly.
The salmon appetizer was very small (more an appetizer) for the money we paid. Also the pizza dough was not well cooked. The rest was great & service nice !
Hi BabetteG. Thank you for your valuable feedback and i will certainly looking into this. We are Glad to hear that you enjoyed time with us , and hope to see you soon back! Layla's Team
A lovely way to dine out in a Friday afternoon - beautiful scenary and exceptional service as always
Hi MaryH, Thanks so much for the lovely review. Hope to see you again soon. All Layla's Team.
Food was good, service was good but they were clearly busy. Music was a bit too loud for my taste but not too loud. I would recommend Layla's to a friend
Hi ConorD. Many thanks for taking time to review us,and share your experience with us. We looking forward welcoming you back soon. Layla's Team
Reastaurant is nice and spacious with views of south Dublin. Food is delicious. Had a mains I never had before.
Dear PatD, Thank you for dining in Layla's and delighted you enjoyed it. We hope to see again! much appreciated, Layla's Management
Amazing views.. great brunch menu and value was excellent
Dear Anonynous. Thank you for lovely review. Glad to read that you enjoyed everything and hope to welcome you back soon. Layla's Team
For a place of that standard, with such great architecture, you would expect Irish ingredients to be showcased.. instead, huge portions of mostly unseasonal imported ingredients... heavy and undefined. Pity because the location is great and the service very good. Would go back if the food changed
Dear Nora, thank you for visiting Layla's and for the feedback, which we always appreciate. We source all our vegetables seasonally from local suppliers. I'll pass you feedback onto the chef and as with all feedback - we'll take it onboard. Again thank you for visiting and hopefully we'll see you in the future. Layla's Management
Excellent in every respect. I will return soon. The only issue that I had was parking but that was resolved in a local side road which had paid on-street parking 07.00 to 24.00, seven days. So, just check parking in advance - but it is well worth the effort!!!
Hi ConP, Many thanks for visiting Layla's recently and we hope to see you again. All the Layla's team
No one took our drinks order or gave us a drinks menu. Our drinks came half way into our food coming, our food was rushed out, no one came to check on us. We wanted to order a second round of drinks but due to lack of services and attentiveness we decided we would go somewhere else. We had to ask for the bill and then had to ask for someone to come back and take our payment, no one was paying any attention had to wave to attract anyone’s attention. Then on leaving after a lack of service we were asked to pay a “voluntary service charge” as we were a party of 6!! In my mind you tip for good service, not a reward for poor. Won’t be going back. So disappointed and a let down to the Press Up Group.
Hi SheanaBC I am so sorry that you did not enjoy your experience with us in Layla's We always aim to offer great service to our guests and help every guest feel welcome. I am so disappointed that you didn't feel this while you were with us. We hope you will change your mind and try us again. Kind Regards, Layla's Team
The spaciousness, ambience and view is unmatched in Ranelagh. Unfortunately the food is lacklustre and leaves a lot to be desired. The pizzas are particularly bad.
Hi India. Thank you taking time to review Layla's,and sharing your observation about your experience with us.We really apppreciate hearing what people think and using it to help us constantly inprove what we have to offer.I will pass this on the all of the appropriate departments. Thanks again.
Despite fairly empty lunch sitting and staff standing around, service was ridiculously slow. 50 minutes for over cooked hake!!
Great views aren’t enough!
Hi Robbo. Thank you for sharing your feedback with us on Open Table. We were very disappointed to read that you didn't enjoy your experience. We appreciate your honesty and will work tirelessly to ensure that we remain at the consistent standard which is expected from us. Best Regards, Layla's Team
Three things that we ordered were off the menu 'Sold out' were the words used to describe.( 1 wine 2 food) It is standard practice in an expensive restaurant like this for the waiter(ress) to let you know whats off as you are handed your menus, this did not happen and we had to revisit the menu 3 times while the waiter stood there.
My crab starter was nice but crab a bit bland and nothing special, my husband's caprese salad was a roughly chopped salad poorly presented in a bowl including the cheese chopped with no dressing for over 12,00 euro. My main course of Rump of Lamb was delicious and cooked beautifully to my liking. Both my husband and our friend reported really enjoying the chicken dish main. My other friend had the Pizza and made no comment about it. There was one desert of toffee chocolate which my husband said looked lovely but was very bland.
We waited over 45 ins for our mains and had to ask the waiter to move it along.
We had one carafe of red and one bottle of white between 3 and one friend had 2 soft drinks. The meal came in at 220 Euro for 4 before tip and considering only 1 had desert and 3 had starters and one person had diet coke it is an expensive outing. We wanted to treat ourselves so we were prepared to go above the normal price bracket but at this rate we expect everything to be on the menu and of a very high standard. Overall though if these issues were looked at I would recommend Layla's as our mains were really lovely. Perhaps they could consider too dimming their lights so that the amazing view and the lights of the city can be seen in the evening too.
Hi Toni. Thank you for taking the time to review Layla's. Please be assured we take all feedback quite seriously. Your comments regarding the food will be passed over to the appropriate departments. I certainly do hope you give us another chance soon and find our offering much improved. Best Regards, Layla's Team
Very relaxed, lovely space, the staff were excellent, really enjoyed lunch at Layla's.
Hi RMJK, Thanks so much for such an amazing review. We are delighted you enjoyed your lunch with us. Best Regards Laylas Team
Lovely venue, but very noisy, we were six ladies, some older,with a booking, where I understand the restaurant is not aware of ages once the staff saw us we should have been added to a table as opposed to be jammed into a booth so close to door, We had to call the waiter several times for service. On the up side, the food was lovely.
Hi JeanK. Thank you for taking the time to review us and sharing your observations about your experience with us. We really appreciate hearing what people think and using it to help us constantly improve what we have to offer. Kind Regards, Layla's Team
Its a good thing I didn't listen to some of the reviews on here. This place is amazzzzing! Ive traveled over 30 countries and I wine and dine regularly. The food here was on point. Exceptional! Their standard wine is a biodynamic wine!! Thats ridiculous! So good! Definitely recommend it. Great atmosphere too. Not too loud or too quiet and staff were accommodating.
Hi SimonM Thank you so much for the great review. The whole Layla's Team are grateful for your words and we looking forward to welcoming you back us any time soon. Layla'sTeam
An absolutely fantastic experience, really enjoyed lunch with my daughter, will definitely be back
Hi JoanO. Thank you so much for leaving such a kind review. We sincerely appreciate it. Hope to see you in Layla's again soon! Layla's Team
Service was excellent, staff were very friendly
Hi Anonymous. Thank you for your lovely review. I will pass your comments to our team and we looking forward to seeing you again soon. Layla's Team
we had a lovely time in Laylas, the food was amazing and the service was efficient and friendly.
Hi AmberP, Thank you for your lovely review, we are delighted to hear that you had a lovely time here with us, we will pass your feedback on to the team. We look forward to seeing you again soon. Kindest regards The Laylas Team
Staff friendly, gave a lovely happy birthday rendition too. very enthusiastic and beautiful food too.
Hi AileenS, Thank you for your lovely review, we are happy to hear that you enjoyed your time here with us, along with the waiters singing. We will pass your comments on to the team and look forward to seeing you again soon. Kindest regards The Laylas Team
The view of the place was amazing ! I love that the window is so big you can just look out and see, the food looked amazing but in my opinion was only okay! But I did enjoy the atmosphere and the service was really good too!
Hi Anonymous, Thank you for visiting Laylas recently. We're glad you enjoyed and we hope to see you again. All the team!
This was my second time there, I really like the place, the view and the staff, and couldn't wait to bring my husband. I really liked my starter but was a bit disappointed in my main course this time around though which was a pity! I do think I'd come back though!
Hi MelM, Thank you for your review, We are delighted to hear that you like our unit and the staff, but are very disappointed to hear that you did not like your main course, we have just recently changed a few dishes on our menu, so we hope on your next visit you will find something more to your liking, we value our customers feedback, so thank you. we look forward to seeing you again soon. Kindest regards The Laylas Team
It had a great atmosphere especially since it was only a Wednesday night. Our waiter was lovely & very entertaining. The food & wine were delicious. We will definitely be back!
Hi DeniseS, Thank you for your lovely review, We are delighted to hear that you had a lovely evening here with us. We will pass on your lovely comments to our Team. We look forward to seeing you again soon. Kindest regards The Layla's Team
Food was incredible
But service was way below par
Waited 20 mins to get a drink
Another 40 for a starter
Hi Anonymous, Thank you for taking the time to write a review, we are so sorry to hear that we fell well below par on your visit, We value our customers feedback, so all information has been passed onto our team, in order to improve in these areas. We hope to see you again soon and that you will give us another chance. Kindest regards The Layla's Team
Nice view, very poor food, and bad value. Nothing on the menu for a vegetarian/pescatarian. Basically only eating here for the view. One and done.
Hi EmOc, Thank you for taking the time to write a review, we are saddened to hear that you felt our menu offerings below par, We are currently in the process of changing some of our menu items, although we are not a vegetarian restaurant, we realise that we should have a few more options on our menus. We value your feedback and hope that you will visit us again in the future. Kindest regards The Layla's Team
Cold breeze every time the door opened, which was frequent
Hi RaymondE, Thank you for taking the time to write a review, We are currently looking into options in regards to the cold breeze coming in from our terrace area, unfortunately our beautiful Emerald Isle is not blessed with all year round sunshine. We value our customers feedback, and hope that we will see you again soon. Kindest regards The Layla's Team
The Aperal Spritz was amazing & the crab starter was so delish! 10/10, staff were so lovely too
Hi Laurenom, Thank you for your review, glad to hear you enjoyed, we will pass on your lovely comments. We look forward to seeing you again soon Kind regards The Layla's Team
Lovely place with great view.
Definitely worth experiencing.
Hi Johan, Thank you for your review, Glad you enjoyed Layla's, we look forward to seeing you dine with us again in the future. kind regards The Layla's Team
It was our 3rd time to Layla’s and the experience was very good, which is why we are return patrons.
The staff, venue and of course food is very nice.
The same thing though, has happened on each occasion and to others we know who frequent. There is a HUGE delay getting served in the initial stages. Once the food is ordered, the service is good. We had to ask several times.
Then when wine ordered, IT has taken AGES to arrive. 40mins on Saturday evening. 45 mins/ 50mins on other 2 occasions!! The wine then arrives with nibbles and then there is no time to enjoy, when the starter arrives SO the process from arrival, sitting, getting drinks and nibbles is incredibly slow... when everyone is tired, and starving. Not good. Unless this improves, we won’t be back. I think it’s an organisational thing... please improve it. Angelinas does not have this issue at all, so will favour that place.
Having said that, the mature staff are good, that’s why I think it’s a process that needs tweaking. Food is fabulous.
Hi, Thank you for your review, I am sorry to hear that there have been delays on a few occasions, I can assure you that this should not be the case, We have since changed a few staff in a few departments, so we are continuing training going forward, We value your feedback and have passed on to all relevant departments. We hope that you will give us another chance to show you that we can exceed your expectations. We look forward to seeing you again soon. kind Regards The Team at Layla's
Food and service was good and in line
Hi Adina, Thank you for your review, glad to hear you enjoyed. We look forward to welcoming you again soon, Thank you The Team Layla's
Food was amazing and service was quick! Perfect place to go for a nice dinner left a note saying it was my girlfriends birthday and they brought over an ice cream with a candle in it
Hi A Peters, Thank you for your lovely feedback, lovely to hear you and your girlfriend had a lovely meal here with us. We look forward to seeing you again soon. Kind regards The Team at Layla's
We were a group of 5 having a late lunch at 14:30 on a Friday. We were seated at a great table outside. We ordered and received our mains which were delicious. While eating the mains there was a torrential shower of rain and we were getting wet. No one came out to see if we needed to move inside. Eventually we went inside ourselves and asked for a indoor table to finish our lunch. It was now 15:45 and the dining room was relatively empty but the two staff we spoke to said we couldn’t have a table indoors because they needed to set them up for the evening service. After a protracted and heated discussion they reluctantly gave us a table. We decided this experience was unacceptable so we asked for the bill and left. We went to Cinnamon down the road where we were made feel welcome and had desert, coffee and wine. A lunch we had been looking forward to for sometime ruined by a lack of interest in the customers experience.
Dear Guest, Thank you for taking my call and giving me an opportunity to apologise for the poor approach taken by our staff in Laylas. Iv'e gone over the review with the staff and managers of Laylas and we all agree that we need to do better! I'm delighted that you've said you'll come in again and I look forward to seeing you then. Drop me a line at firstname.lastname@example.org so I can make sure I'm here to say hi. Warmest thanks and see you soon, Adrian O'Connor General Manager The Devlin
Food was outstanding. Staff were so helpful and very friendly. We really enjoyed it and will def be back
Hi Emer, Thank you for your review, lovely to hear such nice feedback about our staff. We look forward to seeing you again soon. Kind regards The Team at Layla's
We had a lovely night in Layla’s , the dinner was wonderful and with the Stella Cinema in the basement, the night was complete .
Hi, Lovely to hear that you enjoyed your evening here with us, we are delighted to hear that you had a wonderful time. We look forward to seeing you again soon. Kind regards The Team at Layla's
Food was fab, attentive staff, gorge views of Ranalagh. Will go again. Very happy with it.
Hi Trisha, We are delighted to read your lovely review and delighted that you had a lovely time here with us. We look forward to seeing you back again soon. Kind regards The Team at Layla's