Layla

Layla reviews from people who’ve dined at this restaurant. Based on recent rating.

1. VO

   VOULS

   Melbourne3 reviews

   1.0

   Dined on December 5, 2020

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   First dining review but absolutely necessary!!! One of our worst dining experiences.. we were a group of 8 and all 8 agree it was terrible! No service at all, food and drinks were below average and the list goes on! A few points... no table service, had to call out to get the attention of the staff for drinks (premixed cocktails that you couldn’t even taste the alcohol). Wine glass had a chip in it and we watched the manager take it and pour the wine from chipped glass to new glass.. when questioned he assured us there was no piece of glass in the wine glass.. we all know that that is unacceptable... so he kindly brought us a new glass and a complimentary bottle of wine as he too agreed he had not made the best decision. Food would arrive and no one to help serve it out or collect the plates that were left from the course before, that was our job!!. Main meals arrived with 1 and 1/2 small entree sized rice for the side to go with the lamb and calamari salad. Our friend that didn’t eat lamb was served a skewer of four pieces of zucchini and a quarter of onion on it for her main… They said they could not offer her anything else. We seriously could go on and with a few more points but the general comment here is for $100 a head just for food was totally below-average.... is totally unacceptable..Our bill for eight people came well over $2000. Lucky we checked the bill as we were charged twice for a weekend surcharge twice ($400) which is in the tiniest print on the bottom of the menu that you wouldn’t read as it’s a set course restaurant. I did get in contact with the restaurant and I had Shane Delia call me to discuss which we did and there was a few half-hearted sorries in there and nothing else offered. Shame as we really enjoyed going to his other restaurant Maha… No excuse for a restaurant like this to be overall a 1 out of 10!
   

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