LAUREL

Reseñas de LAUREL de comensales del restaurante. Basadas en valoraciones recientes.

1. D

   Dorothy VIP

   Chicago12 reseñas

   5.0

   Comieron hace 4 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   We love our waitress and the manager at Laurel! Nothing but premier service!!
   

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2. L

   Liana VIP

   Nueva York14 reseñas

   2.0

   Comieron hace 4 días

   1. Global 2
   2. Comida 3
   3. Servicio 2
   4. Ambiente 4

   We waited an our to receive our food. Was a bizarre experience. The portions are very small and it was overpriced. It’s too bad because it’s a great ambiance and location. Disappointed!
   

   LAURELRespuesta enviada hace 3 días

   Thank you for taking the time to share your feedback. We're very sorry to hear that your experience did not meet expectations, especially regarding the wait time and portion sizes. While Mother's Day was an exceptionally busy day for us with many large parties, we understand that this should never compromise the quality of service or the value you receive. We appreciate your kind words about our ambiance and location, and we're disappointed to hear that the overall experience left you feeling dissatisfied. Your feedback has been shared with our team as we continue working to improve both our operations and guest experience, even during our busiest times. We hope you'll consider giving us another opportunity to provide you with the level of hospitality we strive for every day.
   

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3. G

   Gunny

   Chicago1 reseña

   5.0

   Comieron en 3 de mayo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   They take pride in providing delicious food and service. I appreciate businesses who are gracious for the opportunity to provide service to their dinner guests and to ensure a pleasant dining experience I will definitely be coming back to try other menu items. We had the chicken, roasted squash, and the veggie charcuterie board. Everything was delicious with unique flavors and the pistachio olive cake was simply divine. Thank you !
   

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4. M

   Michael VIP

   Pittsburgh17 reseñas

   2.0

   Comieron en 28 de abril de 2025

   1. Global 2
   2. Comida 3
   3. Servicio 2
   4. Ambiente 2

   The service was slow from start to end. The food was ok, but not great and would have been overpriced had it been great. The drink selection was limited and also overpriced.
   

   LAURELSe respondió el 2 de mayo de 2025

   Hi Michael, We appreciate your feedback and are sorry to hear about the service issues you experienced. The slow service you described is not reflective of the standard we strive to maintain, and I sincerely apologize. As there’s a character limit here, I’ve reached out to you separately to learn more about your experience and see how we can make things right. Best regards, LAUREL Management Team
   

   A 1 persona le resultó útil

5. D

   Dillan

   Chicago5 reseñas

   5.0

   Comieron en 25 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Overall hreat food and service. The drinks were amazing and the food was very good. We will be back for sure.
   

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6. D

   Denise

   Chicago29 reseñas

   2.0

   Comieron en 24 de marzo de 2025

   1. Global 2
   2. Comida 3
   3. Servicio 1
   4. Ambiente 2

   the service was non existent. There appeared to be one waitress for the entire rest. Ordering was impossible. The food was less than mediocre. I ordered the branzino which I was told would be deboned. There had been a sloppy gesture at deboning which made it like navigating a minefield. Could not locate the waitress to get the check until my friend literally got up from the table to go find her. It was stressful and not the experience that we expected to have in the lobby of The Talbot Hotel.
   

   A 1 persona le resultó útil

7. L

   Laura

   Chicago8 reseñas

   2.0

   Comieron en 15 de marzo de 2025

   1. Global 2
   2. Comida 3
   3. Servicio 1
   4. Ambiente 3

   Honestly, we didn't stay to try the food. Despite a reservation, we arrived to no host, a bartender who waved us in then proceeded to continue reading a card, and finally a waiter who reported that breakfast would only be served for another 10 minutes. What, no brunch on Saturday? We did not feel welcome, and given the prices, we didn't stay.
   

   A 2 personas les resultó útil

8. L

   Leah VIP

   Houston7 reseñas

   3.0

   Comieron en 9 de marzo de 2025

   1. Global 3
   2. Comida 3
   3. Servicio 4
   4. Ambiente 2

   I came here for breakfast with my friend and it was nice! The food was good but unfortunately did come out a bit cold. The service was really nice though and I enjoyed the location since it was in walking distance of some good shops. My favorite part about this place is that the give you post cards with your bill, to write a note and send to someone. Overall it was a good experience.
   

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9. J

   Joseph VIP

   Cancún28 reseñas

   5.0

   Comieron en 6 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Met a friend after work for a post birthday celebration….neither of us had ever been to Laurel. Very glad we went ! The drinks were great… crafted by a fabulous bartender, Christopher !! He was super friendly and very welcoming, realizing we had never been. We had an appetizer snack which was a mix of hummus and olives and cheese with some pita and crostini… delicious ! The desert however was amazing!! Olive oil cake with a pistachio topping… and pistachio gelato ! I’m still thinking about both ! The manager Christian, also very nice ! Can’t wait to go back in the summer as Christopher told us they have 80 outdoor seats ! Will definitely become a new regular spot !
   

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10. OT

    Comensal de OpenTable

    Indiana1 reseña

    5.0

    Comieron en 6 de marzo de 2025

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    Great dining food was excellent and it was conveniently located
    

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