Saltgrass Steak House - Pensacola

3.7
194 Reviews
$30 and under
Steakhouse
Saltgrass Steak House is an award-winning steakhouse in famous for serving Certified Angus Beef® steaks. Each steak is cooked to perfection with Saltgrass-7 Steak Spice, and topped with garlic butter. All breads, dressings, soups and desserts are made from scratch daily. Great food and legendary hospitality make Saltgrass an enjoyable experience for the whole family.

Support Saltgrass Steak House - Pensacola during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Screening
  • Sick staff prohibited in the workplace
What 194 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.7based on recent ratings
3.7
food
4.0
service
3.7
ambience
3.6
value
Noise · Moderate
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B
Bgivens8
1 review
Dined 4 days ago
Overall5food5service5ambience4

We enjoyed it our server was great and food was too. We did a reservation online so walked in and sat down.great experience

CM
ChinniaM
1 review
Dined on January 8, 2022
Overall5food5service5ambience5

Melaine was an awesome server food was really good

m
matts
Tallahassee
1 review
Dined on January 4, 2022
Overall5food5service5ambience5

Steaks were great as always. Service was spot on. Thank you!!

HR
HelenR
Chicago
2 reviews
Dined on January 2, 2022
Overall5food4service5ambience4

We enjoyed our visit. The fiod and service was very good.

OT
OpenTable Diner
1 review
Dined on December 29, 2021
Overall4food5service5ambience5

Best steak I've had in a long while. All the Food we ordered was outstanding.

SB
SidneyB
Central Coast
3 reviews
Dined on December 25, 2021
Overall5food5service5ambience3

Had Christmas day dinner reservations at 2:15. They were extremely busy when we got there. Got seated about 15 minutes after reserved time.
Server arrived quickly and got our drink and took order. Bread and butter arrived quickly. Salad served and food served quick.
Had two top sirloin steaks both cooked perfect. One steak and shrimp also perfect. And one chicken dish that was great. All sides ordered was cook really good.
Beautiful view looking out over Pensacola Bay.
Great meal. Great service. Great service. Great place to go

M
Malinwa
Tallahassee
2 reviews
Dined on December 25, 2021
Overall4food3service5ambience5

We dined outside in lovely mid 70's weather.
We wish the wait staff had worn masks.
This was our first visit and we will prob be back.

C
Casey
E. Tennessee
1 review
Dined on December 25, 2021
Overall1food2service1ambience1

Very busy and took 90 minutes to get food. Food arrived cold. Out of several drink selections. Drink arrived with moldy cucumbers and black mint leaves. General manager was not too concerned with experience we received. However Bailey our server were fantastic. Assistant manager Nick was great to talk to and seemed very apologetic.

Have eaten at dozens of Landry's restaurants and this was the worst experience we have ever had.

OT
OpenTable Diner
Tallahassee
1 review
Dined on December 25, 2021
Overall1food1service1ambience1

We had reservations for over three weeks. I know Christmas Day would be busy but after waiting at our table for almost 2 hours with no explanation we left. The restaurant was dirty, the hostess was rude, and the waiter was incompetent. Horrible experience.

OT
OpenTable Diner
1 review
Dined on December 25, 2021
Overall5food4service5ambience5

Service was stellar. Very friendly and pleasant

TH
TikiH
1 review
Dined on December 25, 2021
Overall3food3service5ambience4

I was grateful for the restaurant being open on Christmas. However The greeter was not very friendly or pleasant. The hostess that sat us at our table was very nice and friendly. Our waitress was very nice and friendly. I truly understand that the restaurant was very busy however my reservation was for 130pm we was seated at our table at 215 pm. The problem I have is that we didn't eat until after 4pm. The waitress kept apologizing in which it was not her fault. The manager did come over to apologize. I wish there was different variety of desserts besides the 2. The greeter needs to be a little more friendlier.

SS
SherryS
1 review
Dined on December 25, 2021
Overall2food2service4ambience3

Very disappointed. After seeing a four star rating we expected more. Steak was ordered medium and came out so rare my husband couldn’t eat it. Fried mushrooms were so bland I had to salt them for flavor. Everything else was just “okay.” The service was good and our drinks were good. It was unfortunate the food wasn’t very good.

BR
BruceR
Pittsburgh
1 review
Dined on December 25, 2021
Overall1food2service2ambience2

I understand it’s Christmas but if you can’t staff up, don’t open in the first place. 40 minutes for the appetizer to arrive is nuts! Wife’s medium filet was very rare but after waiting an hour she just ate what she could. Very disappointing.

DJ
DeJarrodJ
1 review
Dined on December 25, 2021
Overall3food2service3ambience5

They got the temp of my parties steaks mixed up. I asked for medium but they made my moms medium and mine medium well. A table next to us had same issue. Other than that, not too bad.

OT
vipOpenTable Diner
Sacramento
15 reviews
Dined on December 18, 2021
Overall1food2service1ambience2

Been here 4 times now and ever single time my steak is over cooked. How hard is it to cook a MR steak

S
Snchenry
Atlanta
1 review
Dined on December 17, 2021
Overall5food5service5ambience5

We had a 5:45 reservation. They seated us as soon as we walked in.Madison was our server. She was so sweet and attentive. My hubs and I both ordered steak (ribeye & t-bone) they were both seasoned & cooked perfectly. We will definitely be back. Ask for Madison#

MV
MelissaV
1 review
Dined on December 12, 2021
Overall1food1service3ambience3

Terrible terrible awful, do not recommend! Food is of poor quality, then when you send back a thin way overcooked steak they hold you hostage and still make you pay for your soggy appetizer and take 15 minutes to bring your change before you finally have to track someone down and nearly cause a scene so you can leave! Ridiculous. Wouldn't go back even if it was free.

DC
DavidC
1 review
Dined on December 11, 2021
Overall3food3service3ambience3

Food was okay. Similar to a Texas Roadhouse, however, a few dollars more. Steaks came as ordered. Nice view of the bay. Staff was pleasant and helpful. In all, I would say a change from other steak houses, but nothing that would drive me back on a consistent basis

OT
OpenTable Diner
1 review
Dined on December 9, 2021
Overall5food5service5ambience3

The service was very nice. The Environment was relaxing and comfortable to enjoy dinner

D
vipDaisydog
Tallahassee
30 reviews
Dined on December 9, 2021
Overall5food5service5ambience3

They handle the Covid problem as best they can. Service and presentation are always very good.

OT
OpenTable Diner
1 review
Dined on December 4, 2021
Overall3food2service5ambience2

The food was not on the level expected. The steaks were thin and had a lot of gristle. The music was so loud it was hard to hear. The staff was very good. The lights were up way too high for dinner.

PA
PeggyAnnette
Louisville
5 reviews
Dined on December 4, 2021
Overall4food4service5ambience5

We had a very enjoyable dinner here for our anniversary! The food was delicious and the service superb!

RJ
RonJ
1 review
Dined on December 4, 2021
Overall5food5service5ambience5

Pleasantly surprised with the extremely moderate prices. Service was excellent, our waitress was "on top" of things before we could even mention them. The food was fantastic. We both had a filet mignon and could not have been more pleased. We will be back!!!

l
vipluv2dine
Minneapolis
69 reviews
Dined on December 4, 2021
Overall4food3service4ambience4

The shrimp was overcooked and tuff, sent it back. The replacement was properly cooked and delicious . I did not enjoy their barbecue sauce on the ribs ,it might just be a personal preference I enjoy more of a smoky taste and the chicken served with the ribs was not that special. This is one my favorite restaurants just not this time.

m
matts
Tallahassee
2 reviews
Dined on November 27, 2021
Overall5food5service5ambience5

It was great. Food and service spot on.

JS
JudiS
1 review
Dined on November 25, 2021
Overall1food1service5ambience1

Our time changed to 3:30 as Saltgrass closes at 4. We were not informed that the restaurant had run out of Thanksgiving dinners until told by our waiter. What to do as it was too late to find another restaurant. So we decided to split a dinner entree. We chose the ribs - chicken combo. The 4 ribs were small and the tiny chicken breast cold. The only good part of the meal was the potato soup, bread, and broccoli side. Doesn’t justify spending $26 on it.
Extremely disappointed.

SJ
SallyJ
1 review
Dined on November 25, 2021
Overall4food3service5ambience4

The filet was mediocre. The mashed potatoes were less than fluffy like I like. Jessica was an excellent waitress but she can only deliver whst the kitchen prepared. Went to Houston Saltgrass and it was always excellent.

OT
OpenTable Diner
1 review
Dined on November 25, 2021
Overall1food3service3ambience1

Made a reservation for 2pm for a Thanksgiving meal. Spoke to the restaurant to make sure they had a TG meal plan and they did. We showed up at 1:30pm. The music outside the entry was blaring so loud no one could speak. Inside at the hostess stand was the manager. I ask if there was any way they could turn it down some as it was hard to hear. I cannot believe anyone going out for Thanksgiving would want to hear excessively loud music to the point that you couldn’t have a conversation at the table. We were seated outside promptly at which time the girl bringing the menus was informed by me that we would not need menus that they were here for Thanksgiving meal. She informed me that they were sold out of Thanksgiving day meals at 1:30 in the afternoon. This was extremely distressing. My wife is recovering from a stroke and is very emotional, and was greatly looking forward to a traditional meal. As I stated previously, the manager informed me that they absolutely would have a Thanksgiving day menu. Manager came out and gave me five I’m sorry but really didn’t seem very concerned. We ended up leaving and going to Cracker Barrel to wait for an hour and received an outstanding traditional Thanksgiving day meal. This has ruined me for saltgrass steak House. There are no excuses for poor planning on Thanksgiving to run out of meals before 1:30 in the afternoon. That just shows pennypinching and no concern for consumers. Too much of that in this world these days.

LJ
LizJ
Washington DC
3 reviews
Dined on November 25, 2021
Overall3food3service5ambience4

Went for Thanksgiving for the turkey dinner. Reservation was at 1:00. Got there around 12:30, turkey was already sold out

JB
JamesB
New Orleans
3 reviews
Dined on November 23, 2021
Overall5food5service5ambience5

Steaks were seasoned and cooked perfect . Sever was exceptional .

OT
OpenTable Diner
1 review
Dined on November 20, 2021
Overall2food3service2ambience2

We had a reservation at 6:00 pm and we didn’t sit until 6:35 and then didn’t get a server until we flagged one down around 6:55-7:00ish. We eventually ordered and we didn’t receive our starter soups and salads until 15 min after our steaks arrived. The food tasted good but was lukewarm. The staff was very friendly and apologetic. We could clearly see that the problems were not necessarily lack of care/effort, so we did not get upset, but we were definitely disappointed and unimpressed with our time at Saltgrass.
In all, the restaurant does not live up to its potential because of lack of staff / communication. Terrible experience and likely won’t be back.

OT
OpenTable Diner
1 review
Dined on November 19, 2021
Overall5food5service5ambience5

Anniversary
Our server Emily was wonderful !!! She made our first visit to Saltgrass amazing . We will definitely be returning.

OT
OpenTable Diner
Atlanta
1 review
Dined on November 15, 2021
Overall2food2service1ambience4

Service was subpar asked multiple times if I wanted water instead of just refilling the glass. Food was also subpar no better than McDonald’s

OT
OpenTable Diner
Tallahassee
1 review
Dined on November 12, 2021
Overall5food5service5ambience5

Friday Dinner

SS
SuSu
1 review
Dined on November 7, 2021
Overall2food1service2ambience2

Called ahead for reservation but still had to wait when arrived at restaurant. They tried to put our party of 6 crammed in a booth but we asked for a table. They seated us crammed at a small circular table in corner, not very comfortable. Restaurant was not very busy, however food took quite a while to come out and was received cold. Temperature and taste seemed as if plates were sitting for a while. Not a great experience, just meh.

PN
PensacolaNative
Tallahassee
9 reviews
Dined on November 7, 2021
Overall2food1service3ambience4

Beer delivery took over 15 min then it was wrong draft beer. Another wait of ten min. Entree came out right on top of having salads delivered. Food was cold like it had been sitting for quite some time. One steak that was to be rare, was well done. Sent some of it back. Manager and waitress were nice. Nothing done for birthday celebration (they asked and we said, maybe they don’t do anything, but why ask?). At bill pay the waitress apologized, we said you aren’t in the kitchen, then she said yeah, and the kitchen staff all back there laughing at all the issues. I think that made us more upset then the cold food. A lot of money for room temp or colder food and to be laughed at!

C
Courtney
1 review
Dined on November 6, 2021
Overall2food1service3ambience2

Our food was cold and not that great. I don’t think I would go back

OT
OpenTable Diner
Tallahassee
2 reviews
Dined on November 5, 2021
Overall5food5service5ambience5

Simply smooth!!

D
vipDaisydog
Tallahassee
30 reviews
Dined on November 4, 2021
Overall5food5service5ambience4

Always very good

D
vipDaisydog
Tallahassee
30 reviews
Dined on October 28, 2021
Overall5food5service5ambience4

Food has always been very good. Service was friendly and welcoming.

FAQs

You can order delivery directly from Saltgrass Steak House - Pensacola using the Order Online button. Saltgrass Steak House - Pensacola also offers delivery in partnership with Postmates and Uber Eats. Saltgrass Steak House - Pensacola also offers takeout which you can order by calling the restaurant at (850) 434-3600.

Saltgrass Steak House - Pensacola is rated 3.7 stars by 194 OpenTable diners.

Saltgrass Steak House - Pensacola does offer gift cards which you can purchase here https://www.landrysinc.com/giftcards/default.asp.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.