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Lala Lu, East Syracuse, NY

Lala Lu

4.5
4.5
372 Reviews
$31 to $50
Italian
LaLaLu Ristorante breaks the rules, giving you an experience you’ll need to come back for. Arancini Eggrolls, 40 oz. Steaks, and Handmade Pastas are just the tip of the iceberg, there is something for everyone. Our enchanting dining room accommodates a special date night for you and your significant other to a family party up 12. Book your reservations today!

Make a reservation

2 people

7:00 PM


Booked 22 times today

Additional information

  • Dining style
    Fine Dining
  • Price
    $31 to $50
  • Cuisines
    Italian, Steak, Mediterranean
  • Hours of operation
    Tue–Thu 4:00 pm–9:00 pm Fri, Sat 4:00 pm–10:00 pm
  • Phone number
    (315) 437-0385
  • Dress code
    Smart Casual
  • Executive chef
    Ryan Barrett

What 372 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.5
4.5 based on recent ratings
  • 4.4Food
  • 4.6Service
  • 4.7Ambience
  • 4.2Value

NoiseModerate

Loved For

  • Upstate New York

    Innovative

  • Upstate New York

    Good for special occasions

  • Upstate New York

    Lively

  • Central New York

    Best Ambiance

  • Central New York

    Best Value

  • Central New York

    Innovative

  • Central New York

    Good for groups

  • Central New York

    Healthy

  • Central New York

    Hot spot

  • Central New York

    Romantic

  • Central New York

    Good for special occasions

  • Central New York

    Lively

  • Central New York

    Most Booked

372 Reviews
  1. Juan

    New York Area

    42 reviews

    vip
    5.0

    42 reviews

    Dined on November 19, 2023

    overall5food5service5ambience5
    A very good time at a beautiful restaurant with nice drinks, great service and yummy food.

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  2. mrfairway

    New York Area

    10 reviews

    3.0

    10 reviews

    Dined on November 17, 2023

    overall3food3service4ambience3
    Our overall experience was alright. There was a lot of stuff going on… Service: Tucker was our server and he was great. Have honest recommendations when we asked him questions about the menu. He did a great job! We were greeted at the table by the busser/table attendant offering water. She was friendly but also clearly under the influence of something. Just a weird and uncomfortable way to start the dining experience. Just awkward…Probably should not have been working. Food Dinner was alright but just a lot of pomp and circumstance that seems to try and wow guests. We did the tableside mozzarella which was cool but it was even better tasting. This is limited and seems like a huge unnecessary chore. Veal Chop was good and would get it again. Lasagna was alright but nothing special. Pumpkin dessert that is made out of house by one of their servers was spectacular and the highlight. Overall Would go back but not making any special trips to go as well. Gimmicks seem to work but not what I’m looking for at that price point. Give me a great meal with professional service.

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  3. JHart

    New York Area

    2 reviews

    4.0

    2 reviews

    Dined on November 15, 2023

    overall4food4service5ambience5
    The restaurant is beautiful and the service was impeccable!! The drinks were fun and delicious! Our meals came out hot and the food was fine. It's not somewhere to go to be wowed by your meal, but it is something go for a unique experience.

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  4. Cyndih

    New York Area

    16 reviews

    5.0

    16 reviews

    Dined on November 15, 2023

    overall5food5service5ambience5
    Amazing decor wonderful service excellent food!!! We loved everything about our experience and cannot wait to go back. Not really pricey considering all that it is. Drinks are unique and delectable.

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  5. OpenTable Diner

    New York Area

    1 review

    4.0

    1 review

    Dined on November 11, 2023

    overall4food4service5ambience5
    Unique experience. Great cocktails, service, and atmosphere. Food is good but better Italian in the area. That said, we will definitely go back.

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  6. MarianG

    1 review

    4.0

    1 review

    Dined on November 11, 2023

    overall4food3service4ambience5
    We planned to order the fresh mozzarella because it was the only gluten free appetizer option but we’re told it wasn’t available that night. We were very disappointed. The favorite entree was the lasagne. My husband enjoyed the tenderloin. My lamb chops were cooked well but the were under seasoned. Our friend said the truffle bolognese was bland. We ordered fire and ice for dessert not realizing that the fire part was a spicy fire. Disappointing. We should have read the details on the menu. However, we will probably return because of the unique venue and now knowing what to expect. Just please consider adding a few more gluten free options for appetizers?

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  7. KendraY

    New York Area

    1 review

    5.0

    1 review

    Dined on November 11, 2023

    overall5food5service5ambience5
    Loved the cacio e pepe! The presentation was amazing. The lasagna had so much flavor. Overall great experience.

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  8. Matt

    1 review

    5.0

    1 review

    Dined on November 11, 2023

    overall5food5service5ambience5
    Beautiful atmosphere, wife really enjoyed our visit.

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  9. OpenTable Diner

    Portland

    1 review

    1.0

    1 review

    Dined on November 11, 2023

    overall1food1service1ambience4
    They have a lot of work to do. The service was horrible. Took forever to get a drink. They took our order even before we got a cocktail. One cocktail tasted so watered down which was odd. When we pointed it out they replaced it by then still charged us for two. Nothing in the menu stuck out to us so we ordered a bunch of appetizers. They were all mediocre at best. Pretty dissapointing. Won’t be returning.

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  10. CarrieRochelle

    Greater Boston

    4 reviews

    5.0

    4 reviews

    Dined on November 10, 2023

    overall5food5service5ambience5
    We had the best experience - first time at LaLa Lue, saved for a special occasion = date night. It did not disappoint ♥️

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  11. GregA

    1 review

    3.0

    1 review

    Dined on November 9, 2023

    overall3food3service2ambience4
    Made early reservations, place was empty as expected and was seated immediately. We were sat at a table but opted for a booth. The booths were tight!! Order apps calamari and arancini eggroll, fresh bread with olive oil was served while we waited. Apps were ok calamari was decent but it’s combined with fried giardiniera so you think you are getting more but you’re not. Fried G was interesting but after about two bites the vinegar is almost too much and I don’t see the compliment. Eggrolls were great dipping sauce was just as tasty. Chris our waiter was friendly but seemed to be annoyed with our table although he was very friendly was table across from us. They were also buying everything he suggested. Entree lamb, filet and veal parmigiana was ordered. Presentation was great all food was hot and prepared to customer specifications. Lamb was seasoned well and cauliflower puree was good. Filet was cooked and seasoned well and the portion was worth the $$. Veal was huge served with rigatoni pasta. Veal was seasoned and cooked well. I ordered ricotta on the side the pairing was excellent! The rigatoni fell short, pasta was breaking apart, which was weird. I read some reviews about the quality of the pasta there and this is another one. The waiter seemed annoyed with my complaint but could clearly see the problem. He offered other pasta but I declined as was already full from apps and bread. After that the waiter never came by to check on us. We had another staff member stopped by (guessing a manager) to check in. Staff starting to arrive as their dinner was starting. Waitstaff stopped by 3-5 times asking to fill water or clear plates. She may have been bored because there was only a few tables seated. Chris did stop by but his demeanor was different again as we watched him enthusiastically sell dessert to the table across from us. At that point we were full and ready to go. Apps were ok, entree were good, service was ok, atmosphere was nice price was $$$.

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  12. Traveler23

    1 review

    4.0

    1 review

    Dined on November 4, 2023

    overall4food4service5ambience5
    Very interesting place. Everyone should try it once.

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  13. DaniellaM

    New York Area

    7 reviews

    5.0

    7 reviews

    Dined on November 4, 2023

    overall5food5service5ambience5
    Couldn’t be happier with our choice. Great ambiance- would never imagine it from outside and the region it is located. You feel transported as soon as you enter it. Then food was delicious- every appetizer, drink and entree in our table was a hit. Unfortunately we couldn’t handle a dessert - but will sure come back for that! Best restaurante we’ve been in Syracuse 👍🏼👍🏼

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  14. OpenTable Diner

    New York Area

    21 reviews

    vip
    5.0

    21 reviews

    Dined on November 3, 2023

    overall5food5service5ambience5
    Anthony the GM was fantastic changing our reservation several times. The food was great as well as the service.

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  15. claribelp

    1 review

    3.0

    1 review

    Dined on November 3, 2023

    overall3food1service2ambience4
    The manager Anthony had a great customer service and that’s the only reason why I gave them 3 stars. The food was not appealing. The plates were greasy and dirty at the bottom. The chicken saltimboca chicken breast tasted like it was expired. Bad waitress service. We had to keep asking the waitress to take away the plates that we were done with. The place is beautiful but wish they had a better service.

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  16. None

    1 review

    3.0

    1 review

    Dined on November 3, 2023

    overall3food3service4ambience3
    The food was good and the people watching was decent too. The atmosphere was a little strange. It seemed like everything fell short of expectations. There were no major issues, but also we don't have a real reason to go back.

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  17. AngelaD

    1 review

    5.0

    1 review

    Dined on November 3, 2023

    overall5food5service5ambience5
    What a unique and amazing place. Flew in from Atlanta and had dinner with friends and SU students. All enjoyed.

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  18. KathleenS

    New York Area

    1 review

    4.0

    1 review

    Dined on November 2, 2023

    overall4food5service5ambience4
    The set and the food were great. They have a lot of “theatrics” with the food and drink but it was also tasty. The cost is very high in my opinion for what you get. Every meal is at least $30+ and cocktails and wine are at least $12 each. You are paying for the show of it, which is fine for a once and awhile place. Biggest complaint is they packed way too many tables in the space. Our table of four barely fit us and we are not extra large people. It is a tight fit if your over 150 pounds. I would probably go back if we had guests in town who like that sort of place but definitely not going into the restaurant rotation for us.

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  19. Beth

    1 review

    4.0

    1 review

    Dined on October 28, 2023

    overall4food5service2ambience4
    Food and ambience was fantastic and was exactly what we were hoping for. The server started out friendly and helpful and once he realized we were only ordering drinks, apps and table side Pepe he became very curt and short and appeared irritated by our presence. We understand servers assume their tip by bill price and we still made sure to tipped above and beyond, given the server’s attitude. We will definitely come back for the food, but hope the service is better next time.

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  20. RachelG

    New York Area

    1 review

    5.0

    1 review

    Dined on October 26, 2023

    overall5food5service5ambience5
    Absolutely amazing service, as always. Food was awesome!

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  21. JamesM

    1 review

    4.0

    1 review

    Dined on October 24, 2023

    overall4food4service4ambience4
    The service at Lala Lu was very good as well as Karen the assistant waiter. We had Calamari and meatballs as our two appetizers and they both were delish! My wife has the chicken dish and I had lasagna, both were very good! We will definitely be back!

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  22. OpenTable Diner

    1 review

    5.0

    1 review

    Dined on October 21, 2023

    overall5food5service5ambience5
    Wonderful from the moment we walked in! Loved the drinks, food and attentive service from Cristina! The general manager was also a presence, checking on everyone’s experience. Perfect evening out with friends for my husband’s birthday.

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  23. Tinsel

    New York Area

    8 reviews

    5.0

    8 reviews

    Dined on October 21, 2023

    overall5food5service5ambience5
    Loved it! Not just delicious food, an experience! A must try

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  24. Christophera

    1 review

    4.0

    1 review

    Dined on October 21, 2023

    overall4food3service5ambience4
    Calamari was good. Filet mignon with mashed potatoes was great. Snapper fish not so recommended, it had too much of a sweet flavor.

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  25. BarbaraB

    New York Area

    7 reviews

    5.0

    7 reviews

    Dined on October 21, 2023

    overall5food5service5ambience5
    Loved the ambiance, food was delicious and service spot on! Will be back for sure!

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  26. OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on October 21, 2023

    overall5food4service5ambience5
    I personally had the Polpette Fritte (3 big meatballs) appetizer first and was going to order an entree after but the meatballs filled me up! It was so good! Along with the bread and drinks!

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  27. Carrli

    1 review

    3.0

    1 review

    Dined on October 20, 2023

    overall3food5service5ambience3
    The food was delicious. Dessert not great. I was sad my daughter said she was cold. I was surprised and disappointed there was a surcharge for using a credit card.

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  28. DianeV

    1 review

    5.0

    1 review

    Dined on October 18, 2023

    overall5food4service5ambience5
    Everything thing great tasting. Only complete was lobster hard to get out of shell to eat. Only wish is kitchen made easier or provided tools

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  29. BethZ

    Charleston

    10 reviews

    4.0

    10 reviews

    Dined on October 14, 2023

    overall4food4service4ambience5
    Really cool atmosphere, like being at a Vegas club. Food was good and service was quick. It was very crowded and noisy. Our table for 6 was pretty tight but we managed.

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  30. Momof3

    New York Area

    25 reviews

    vip
    5.0

    25 reviews

    Dined on October 14, 2023

    overall5food3service5ambience5
    Great place. Cool vibe great Italian music. Got the insalata lalalu, I would have expected better quality prosciutto but overall pretty good

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  31. DawnN

    1 review

    5.0

    1 review

    Dined on October 13, 2023

    overall5food5service5ambience5
    Cute place, fast service, great food. Be sure to make a reservation.

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  32. AlyssaS

    New York Area

    1 review

    5.0

    1 review

    Dined on October 13, 2023

    overall5food5service5ambience5
    I had taken my friends from Charlotte here for a good dinner experience. We received that and more. Our server Chris was amazing with the attitude and execution of the evening. His recommendations were spot on. The food was perfect from the appetizer to the dessert.

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  33. ChristineS

    1 review

    5.0

    1 review

    Dined on October 7, 2023

    overall5food5service5ambience5
    This is now my favorite restaurant in the area. The food was beyond amazing. Every single bite left you wanting more. The restaurant was clean and beautiful. The service we got from Nick was SPECTACULAR. The manager came to our table to check and see how everything was going and we told him how impressed we were by the quality of the food and the service as well. I can’t wait to go back!

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  34. TammyL

    1 review

    5.0

    1 review

    Dined on October 7, 2023

    overall5food5service5ambience5
    We really enjoyed our experience. Kudos to the host for squashing the circus that was coming in with balloons etc. Way to hold the integrity of the establishment and other’s experience was considered. Overall, enjoyable and well worth the visit,

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  35. JessicaR

    1 review

    5.0

    1 review

    Dined on October 7, 2023

    overall5food5service5ambience5
    The most incredible experience I have ever had, and it wasn’t even for MY birthday. The decor is vibrant and artistic, the staff are family from the second you walk in, and the food is worth every penny of its modest price. Anyone who wants to celebrate with lively ambiance should experience this restaurant once or four times.

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  36. EllenF

    1 review

    5.0

    1 review

    Dined on October 6, 2023

    overall5food5service5ambience5
    Excellent meal, great waiter who provided great recommendations! Will definitely be back!

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  37. OpenTable Diner

    1 review

    2.0

    1 review

    Dined on October 3, 2023

    overall2food2service2ambience4
    My lobster dish was very bland and the claws on lobster were not cracked so I wasn’t able to enjoy them. Our server seemed very confused and was not attentive. He was not helpful or personable at all. We were at a table right near the service area so he passed us many times but did not pay attention to our needs. We had to reach out to others several times if we needed something. We had a show to go to and although we were patient and gave ourselves enough time, we left later than expected expected due to the wait. It was not the experience we were expecting.

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  38. JanF

    Upstate NY

    2 reviews

    5.0

    2 reviews

    Dined on September 30, 2023

    overall5food5service5ambience5
    Certainly, we came to Lalalu with fascination for the bizarrely sexy decor and atmosphere, but the food will definitely keep us returning! Utterly off-planet (out of this world) the mere concept of a "pasta flight" was what assured our need to attend, but the cacio e pepe and duck breast enchanted our palettes before we found the flights. My only small and personal dislike, was how sweet the deserts were. Even the desert which our server described as more berry, creme, and mousse than anything else, was too sweet for me to finish. It was more of a chocolate mousse cake with colorful (but decidedly not fruit-tasting) mouse and gelatin atop it. We will absolutely return again with company!

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  39. JennK

    New York Area

    2 reviews

    4.0

    2 reviews

    Dined on September 30, 2023

    overall4food4service3ambience5
    The food and ambiance were great with the exception of the doughnuts (which were disappointing). The place is adorable! I would highly recommend this restaurant!

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  40. AnnT

    Washington DC

    23 reviews

    vip
    4.0

    23 reviews

    Dined on September 30, 2023

    overall4food5service2ambience3
    Outstanding food. Service was spotty- very attentive, but a side of pasta was never delivered, and an espresson with dessert was also not delivered. They didn't appear on the bill, tho, so the issue seemed to be one of those servers who doesn't need to write everything down (yes, he probably should have written orders down), so we didn't pay for anything we didn't get. Three of us ordered pasta dishes, which were ALL outstanding, the fourth ordered the chicken saltimbocca, which was very good. Pretty loud, not unpleasantly so, swift service and a good value. Lots of people enjoying the cacio e pepe served tableside IN THE WHEEL! (had this in Berlin once, so good!). Will definitely go back next time we're in Syracuse

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Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Common areas deep-cleaned daily

FAQs

Lala Lu is rated 4.5 stars by 372 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 22 times today
Google Map for Lala Lu

6430 Yorktown Cir, East Syracuse, NY 13057-1245

Additional information

  • Cross street
    Old Collamer Road South
  • Neighborhood
    Syracuse
  • Hours of operation
    Tue–Thu 4:00 pm–9:00 pm Fri, Sat 4:00 pm–10:00 pm
  • Price
    $31 to $50
  • Cuisines
    Italian, Steak, Mediterranean
  • Dining style
    Fine Dining
  • Dress code
    Smart Casual
  • Parking details
    Private Lot
  • Executive chef
    Ryan Barrett
  • Additional
    Gluten-free Options, Non-Smoking, Private Room, Vegan, Wheelchair Access
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