La Viola - West

4.2
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50 Reviews
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$30 and under
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Italian

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La Viola - West offers an authentic Italian dining experience. An excellent place for date night, it has decor that includes wood furnishings, crisp linens and soft, romantic lighting. The menu at La Viola - West includes a variety of pastas along with grilled and roasted meats such as veal, chicken and fresh fish.

An array of desserts, hot coffees and sodas are available to order with your meal at La Viola - West. However, no alcohol is served, although you are welcome to bring your own bottle with you. Offering catering services and a designated event space, the restaurant hosts special parties and celebrations upon request.

What 50 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.2
food
4.1
service
3.9
ambience
4.1
value
Noise · Moderate
77% of people would recommend it to a friend
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P
Philadelphia
10 reviews
Dined 3 days ago
Overall5food5service5ambience5

La Viola just keeps getting better! Our party of three chose 3 different entrees and all were very pleased. The pork chop was incredible. The spaghetti and chicken dishes were also superb. The staff is attentive but not overbearing. We look forward to many more dinners there.

0
Philadelphia
8 reviews
Dined 4 days ago
Overall3food5service5ambience5

Everything was excellent, the only drawback is they only accept max of 2 credit cards, this makes going with a large party difficult. They should contact the customer when reserving a table for a party of 3 or greater.

Y
Philadelphia
9 reviews
Dined 4 days ago
Overall5food5service5ambience5

Always a treat and the BYOB makes it an excellent value. Staff delightful. Classy and delicious

JB
Philadelphia
17 reviews
Dined 5 days ago
Overall5food5service5ambience4

We had our annual holiday staff luncheon where we, the managers and above take out the staff for all of their hard work. we like to do it after our holiday break to have something to look forward to when we start the New Year. We chose this date because it was during restaurant week. We chose La Viola because they could accomadate our large party of 12 people and because they had the best menu offering of all the choices we had. I was so glad we chose this restaurant because the service was spectacular, they were very attentive and very humorous. They knew about everything on the menu and were great with their opinions on certain menu items. Everyone agreed that the food which is all home made was absolutely delicious from the appetizer to the dessert. So thank you La Viola for such a memorable luncheon, I would highly recommend this place to anyone who is searching for a great italian restaurant with home made dishes.

LK
Philadelphia
1 review
Dined on January 10, 2020
Overall4food4service4ambience3

Everything was good the food the service the value for your money. But, the noise level was way too loud

FS
Atlantic City
3 reviews
Dined on January 5, 2020
Overall5food5service5ambience5

Always the best food and best service.

AB
New York Area
9 reviews
Dined on December 28, 2019
Overall4food4service5ambience4

I had an annual dinner with a group of friends between Christmas and New Year. The food was very good service was excellent and fair prices. The owner is great and works to make you comfortable and will meet any reasonable accommodation.

L
Philadelphia
4 reviews
Dined on December 27, 2019
Overall5food5service5ambience4

Incredible service. Mgr made sure we had a great table so our large party could talk and enjoy the night. The food was just as incredible! We’ll be back. Thank You.

KD
Philadelphia
2 reviews
Dined on December 27, 2019
Overall3food4service4ambience1

I was seated by the window facing the kitchen doors. Throughout my dinner there were as many as eight waiters standing in a line facing me waiting for customers to arrive. I felt uncomfortable by their attention as we treated our son and daughter in law to theater and dinner in Philadelphia, an unfortunate choice of restaurant that I won’t make again. Surely there is a more appropriate place for them to line up!

JB
Philadelphia
1 review
Dined on December 27, 2019
Overall2food2service2ambience3

We hadn’t been to La Viola in 5-6 years. Our memories of the food and service were stellar. This was not what we experienced this time. The servers were inattentive even though we were only 1 of 2 tables that were seated while we were there AND there were many servers standing around. Our waiter expressed annoyance when we asked him to repeat the specials even though 2 members of our party had not been there for the first go-round. The salad of the day was good, but the entrees were unexceptional. The cannoli cake for dessert was quite good. We had raved to the Italian in our party about this wonderful restaurant and were embarrassed by what we discovered.

OT
1 review
Dined on December 24, 2019
Overall3food3service3ambience4

We booked La Viola for Christmas Eve dinner and after Tuesday night’s experience, we will probably never go back. We were rushed the entire time and the service was terrible. Just to put things into perspective, our Parmesan cheese was literally tossed to us by a guy that showed up mid- meal in track pants to bus tables. They were so loud bussing the tables behind us that we couldn’t hear ourselves talk. They never offered to open our second bottle of wine and did everything they could do get us out.

OT
Philadelphia
2 reviews
Dined on December 21, 2019
Overall5food5service5ambience5

Amazing food and wonderful vibe! Loved it!

b
New England
8 reviews
Dined on December 13, 2019
Overall2food2service2ambience1

The bus service was attentive, however the rest of our service and experience was not good. We could not hear each other talk due to the noise level and at one point, the waiter asked the table next to us to keep it down as he could not hear us place our order. I had to turn on the AC (in December) because of the heat. The waiter could not reach the controls, so we adjusted it for him. I had asked for my soup and salad to be served as my entree, however they brought the soup out with the others’ appetizers. I sent it back and asked to cancel the salad but hey brought it out anyway. I know this sounds high maintenance, however my initial request was very simple.

The restaurant is obviously over crowded and the wait staff was short handed. When we got the bill, it included cappuccinos we did not order. They did offer us desserts to make up for the inconvenience.

OT
Philadelphia
1 review
Dined on December 7, 2019
Overall2food3service2ambience2

Very disappointed! We felt very rushed. The waiter was not very friendly, never told us about the specials and never asked if we were interested in desert just brought us our check. I have been here on two other occasion and had a great experience but this time was far from a great experience!

OT
Philadelphia
1 review
Dined on December 7, 2019
Overall2food4service1ambience3

As soon we we walked in they rushed us to a table, rushed to take our order, rushed the food out in 3-5 mins, rushed to clear the table, rushed dessert, immediately gave the check, and rushed for us to pay. I have never been to a place that just wanted to get you in and out and clear the table. There were so many open tables in the restaurant it made absolutely no sense!!! Quite disappointed with this visit!

BP
Baltimore
1 review
Dined on December 7, 2019
Overall3food4service2ambience3

Pretty loud in there. Very reasonably priced. Pasta, was very good and the Tuna that was a nightly special was very good. The food came out very quickly, it was a real production line. In the front part of the restaurant they have a bunch of tables for 8 from front to back, and if you have a foursome, you are sitting pretty much at the same table as another foursome....luckily the foursome next to us was very friendly and we passed some conversation back and forth. It was pretty cramped, however.

Its a BYOB and when I arrived my waiter said he would chill it. I expected him to bring a chiller to the table but he took it away. No problem....except he forgot about it and I had to get his attention to ask him to bring it to the table. He droped it off and forgot to bring me a glass, so I had to get his attention again. So by the time I got my glass of wine, the food arrived. Big Bummer.

The Dessert was incredibly good.

It made for an ok experience following the concert, but I would not go back.

AA
1 review
Dined on December 6, 2019
Overall3food2service3ambience2

We were seated downstairs which was noisy, but ok because we had a large group. As long as you aren't looking for a quiet, intimate dinner, the noise shouldn't be a problem.

The food was unremarkable. Not bad. But not great. There are several Italian restaurants in Philly that I would plan to go back to before this one that simply had better food.

Service was good - they were attentive to our needs and accommodated all of our requests in a timely manner.

Overall, it was just ok. Certainly not a bad experience, but it will not be one of Philadelphia's Italian restaurants that I would encourage my friends and family to visit.

OT
Philadelphia
37 reviews
Dined on December 5, 2019
Overall4food4service4ambience4

Food is always consistent. The staff is friendly and efficient. It is always a pleasure to visit LaViola.

LU
Philadelphia
15 reviews
Dined on November 30, 2019
Overall3food3service4ambience2

Very loud and crowded food is tasty but the portions are small there are better and truer Italian restaurants in Philly

VA
Chicago
1 review
Dined on November 29, 2019
Overall3food4service3ambience3

Overall, we felt rushed and a bit unsatisfied. Our party of five arrived on time for our reservation only to be crammed into a corner four top. A basket with four slices of bread arrived, which the five of us quickly finished. Server hurried us through ordering but didn’t bring the additional bread we requested. Entrees dropped within minutes — too quickly, really, for a leisurely dinner. Food was nicely presented and tasty, but portion sizes were lacking. We all left a bit hungry.

DH
Atlantic City
1 review
Dined on November 23, 2019
Overall5food5service5ambience4

Great place for a large group, which we were. Food and service were great.
May not be the best fit for date night.

OT
Washington DC
5 reviews
Dined on November 22, 2019
Overall3food4service4ambience3

The staff was very nice, attentive and the food was very good. The small space and the noise level was really difficult to deal with, however. We were there on a busy Friday night before going to a concert at the Merriam.

MK
Philadelphia
1 review
Dined on November 9, 2019
Overall3food3service4ambience3

Food was good, but unremarkable. Staff was nice. Place was crazy busy, packed mostly with young students. Waiters and staff were literally running. Food was served promptly. Enjoyable if you're looking for a very alive setting.

AF
New York Area
13 reviews
Dined on November 9, 2019
Overall4food4service3ambience3

Great for groups and fun Italian BYOB. Very loud in back room however.

NG
Philadelphia
40 reviews
Dined on November 2, 2019
Overall1food1service1ambience1

Terrible, from start to finish. If I could give the service a negative rating I would. You are just a number at this restaurant - get you in and out as fast as possible and take no pride in service or food quality. The food is mediocre at best, and the waiters couldn’t care less about you, even to look you in the eye as they are taking your order. I’m generally pretty tolerant, but essentially walked out of here. Go to the bistro across the street, or try someplace else. There are far too many other excellent BYOs in this city to waste your time or money here!!!

OT
Philadelphia
29 reviews
Dined on November 1, 2019
Overall2food2service3ambience3

We have been to La Viola at both locations on numerous occasions.
The restaurant was once a real value with a vibrant kitchen.
In Philadelphia, there are dozens of Italian restaurants where you
can order fine pasta dishes for under $20. Pasta dishes are now generally
$20 and up at La Viola with relatively small portions.

In addition, there seems to be no coordination between the two locations
regarding reservations. So three of us were at West and one was at East, all seated.
This has happened before. The disorganization is frustrating and annoying.
As a result, we will take our business elsewhere.

DP
New York Area
1 review
Dined on October 30, 2019
Overall5food5service5ambience5

The service and food was excellent. The chocolate dessert was amazing

E
New York Area
7 reviews
Dined on October 19, 2019
Overall4food4service3ambience4

Very nice setting. We were seated promptly and orders were taken in a reasonable time. Food was excellent although portions are a bit on the small side. While service was good it was difficult to get the attention of the wait staff. We would have liked some grated cheese with our pasta, but none was provided or offered.

M
Philadelphia
23 reviews
Dined on October 19, 2019
Overall4food4service4ambience4

As usual, La Viola was hectic. The best part of a meal there can be the neighborliness of the people next to you, as the tables are very close. The pasta dishes are excellent, as are the salads. The cannoli cake was not good--ordinary white cake with a cannoli stuck on top. Good place to go before a show at the Kimmel if you don't mind the commotion.

C
Philadelphia
50 reviews
Dined on October 18, 2019
Overall5food5service5ambience4

Stopped in for an early dinner after a matinee. The room filled gradually as we ate a leisurely dinner. The food was wonderful, the portions just right, and the wait staff was attentive. Not a particularly fancy place, but light and airy. BYOB, with a premium wine and spirits store just around the corner. We will definitely go back.

OT
Philadelphia
1 review
Dined on October 16, 2019
Overall5food5service5ambience5

Amazing! Food was great and friendly staff

OT
New York Area
1 review
Dined on October 5, 2019
Overall2food5service1ambience2

The waiter spilled a whole dish of oil on me.

MF
Miami
3 reviews
Dined on October 5, 2019
Overall2food3service1ambience2

30 minute wait with a reservation, in a tiny, overcrowded vestibule. Server was impatient. Food was mediocre.

AC
Philadelphia
8 reviews
Dined on October 5, 2019
Overall4food4service4ambience3

Very loud and felt rushed Food good

s
Philadelphia
9 reviews
Dined on October 5, 2019
Overall5food5service5ambience4

Great pre-concert dinner!

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SD
Philadelphia
35 reviews
Dined on October 5, 2019
Overall3food4service3ambience2

Pre-Theater dinner. It was a ZOO!

PR
Philadelphia
1 review
Dined on October 5, 2019
Overall5food5service5ambience4

Always great food and service. I've never had a bad meal. It's always one of our favorites.

p
1 review
Dined on October 5, 2019
Overall5food5service5ambience5

Dinner was delicious. Service was great. Its byob and cash only.

AT
Nashville
4 reviews
Dined on October 4, 2019
Overall2food2service3ambience2

The food was mediocre. The wait staff was kind and helpful, but it was not worth our money.

R
Philadelphia
11 reviews
Dined on September 29, 2019
Overall5food5service5ambience5

Received an email that we were not at LaViola Vest. We were there earlier than 6 o’clock. Told the hostess we had a reservation. Have a receipt for dinner.