La Viola - West

4.4
185 Reviews
$30 and under
Italian
*NEW* OFFERING FREE DELIVERY SERVICE and TAKE OUT. Call us at 215-735-8631 to place your order.

La Viola West is now OPEN and operating at normal business hours. To have your table reserved please call us at 215 735 8631. Walk-ins are welcome!

La Viola - West offers an authentic Italian dining experience. An excellent place for date night, it has decor that includes wood furnishings, crisp linens, and soft, romantic lighting. The menu at La Viola - West includes a variety of pasta along with grilled and roasted meats such as veal, chicken, and fresh fish.

An array of desserts, hot coffees, and sodas are available to order with your meal at La Viola - West. However, no alcohol is served, although you are welcome to bring your own bottle with you. Offering catering services and designated event space, the restaurant hosts special parties and celebrations upon request.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
Physical Distancing
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 185 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.5
food
4.4
service
4.2
ambience
4.4
value
Noise · Moderate
81% of people would recommend it to a friend
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OT
vipOpenTable Diner
Minneapolis
1 review
Dined 4 days ago
Overall2food3service1ambience2

Service staff clearly was not concerned about our experience. I asked what sides came with an entree and he responded, “the same vegetables that come with everything else.” I had ask again for him to check with the chef. Only person in the restaurant who seemed to care was the young man refilling water glasses.

C
Char
Philadelphia
1 review
Dined 5 days ago
Overall1food1service3ambience3

Okay so the food was absolutely horrible. The waiter was smoking right behind us in this back area that was blatantly visible after he leisurely ate dinner while we were waiting to get the check or maybe coffee or maybe anything at all for like 30 mins. I don't know how this place is in business?? All of the food was literally so disgusting.

OT
OpenTable Diner
1 review
Dined on June 5, 2021
Overall5food5service5ambience4

Wonderful experience

OT
vipOpenTable Diner
San Francisco
4 reviews
Dined on June 5, 2021
Overall3food3service5ambience4

Unfortunately, I was a bit disappointed. This is the third time we have dined there since Covid restrictions loosened up. The previous two times we enjoyed our visit.

RS
RichardS
2 reviews
Dined on June 5, 2021
Overall5food5service5ambience5

Food and service was outstanding. One of my favorites in Philly BYOB.

OT
vipOpenTable Diner
Jacksonville
3 reviews
Dined on June 5, 2021
Overall5food5service5ambience5

Excellent food and very, very friendly service

JB
JaneB
New England
11 reviews
Dined on June 3, 2021
Overall5food5service5ambience5

Great service outside in pouring rain. Terrific staff

H
Hannaah
Philadelphia
5 reviews
Dined on May 30, 2021
Overall5food5service5ambience5

I made the reservation at the west location because i knew they would be able to accommodate us all together, it was a wonderful experience the staff is so friendly and attentive. The fact that they accept card and BYOB is great. Food was on point everyone was happy.

C
Camilla
Philadelphia
3 reviews
Dined on May 28, 2021
Overall5food5service5ambience5

Excellent service, RW menu had lots of options to choose, wonderful experience and yes they take cards!!!
Definitely will be back!

RG
RyanG
1 review
Dined on May 27, 2021
Overall5food5service5ambience5

The food was amazing but it was really the staff that made our experience incredible. They were so friendly and kind. If you love authentic Italian food, you have to try La Viola.

KP
KParker
Philadelphia
6 reviews
Dined on May 27, 2021
Overall4food5service5ambience4

Great food and staff. A bit inconvenient that it was cash only, but overall a great dining experience.

OT
OpenTable Diner
1 review
Dined on May 26, 2021
Overall2food3service2ambience1

Didn’t appreciate the lack in customer service and different treatment. Would not be back!

C
Chester
1 review
Dined on May 24, 2021
Overall5food5service5ambience5

Service is good and good is excellent for the value

OT
vipOpenTable Diner
Milwaukee
1 review
Dined on May 24, 2021
Overall5food5service5ambience5

Great meal and great value for restaurant week! Lots of options

T
Teachmath
Philadelphia
23 reviews
Dined on May 24, 2021
Overall5food5service4ambience4

Well prepared food. Attentive service. Wide menu. Good value.

t
twisted
Philadelphia
3 reviews
Dined on May 24, 2021
Overall3food3service3ambience4

Cash only establishment. Should be mentioned at the beginning of service.

D
Dana
Philadelphia
3 reviews
Dined on May 23, 2021
Overall1food1service1ambience1

This was one of the worst restaurants I have ever eaten at for restaurant week. First the restaurant modified my reservation to a different time without my knowledge. The food was below par. I can't believe they are trying to charge people $15 for romaine lettuce tossed in Caesar salad, like that was a salad. The mussels in a white wine sauce, it wasn't a sauce, more like mussels sitting in dirty mussel juice. The main entrees were again supposed to be in a sauce, but had no flavor. The desserts were so dry it was ridiculous. The staff weren't very attentive, some people who got sat had to ask a bus boy if he could take their order. They didn't tell us it was cash only until they gave us the check and had to walk a block or 2 to find an ATM. IF you are going to be cash only, at least tell people when you seat them and have an ATM at the restaurant. If you are looking for authentic Italian food, save your money and go elsewhere because you will only be disappointed after visiting this restaurant.

P
Peachy123
Philadelphia
10 reviews
Dined on May 23, 2021
Overall4food5service5ambience4

Great food and ok services ! I would give 5stars except they don’t accept credit card, Cash only. It didn’t say anywhere on the website when I booked it. They have another restaurant right across and they do. It doesn’t make any sense to me!
So the night we had reservation, it was 90 degrees out without power but across was on. We didn’t mind to seat outside instead of change location, they brought the food from across street anyway. Everything went well till we got the bill, they told us they don’t accept cash, so my husband had to run 4,5 block away to get the cash. It’s still pandemic and Who is carrying the cash??? They can’t even run across street and swipe our card or they don’t want to pay tax? ... we will not coming back ever!

OT
OpenTable Diner
1 review
Dined on May 20, 2021
Overall5food5service5ambience5

We went for restaurant week and it was an all around great time! Food was great and service was great!

K
Kate
Philadelphia
12 reviews
Dined on May 20, 2021
Overall4food4service5ambience4

We did not know this restaurant was cash only until the bill arrived. Otherwise the service was great and the food for restaurant week had lots of options.

M
98Maywood
Philadelphia
1 review
Dined on May 17, 2021
Overall5food5service5ambience5

I have wanted to try this restaurant for several years and Restaurant Week was the perfect opportunity. Nice friendly service. I had the stuffed ravioli and the others all had a veal dish. I would highly recommend as a nice 'tablecloth' BYOB.

OT
OpenTable Diner
Philadelphia
10 reviews
Dined on May 15, 2021
Overall2food2service2ambience3

Poor service and the food was mediocre. Would not return.

M
vipMark
Philadelphia
1 review
Dined on May 15, 2021
Overall1food2service1ambience3

Please do not go here if you want an enjoyable dining experience. While the food was underwhelming, the biggest problem was their inattentive and rude service. After finishing our main courses (which took longer than we expected), we were not approached by a waiter to clear our plates or ask if we wanted coffee or dessert for over an hour! They easily could have made an extra $40 dollars from my table, but instead our server preferred to chat up another table and ignore us. We even told another server who was refilling waters to tell our server to get us our check, and our server still ignored that request and went to other tables instead. On top of that, the restaurant was definitely ignoring any covid-19 guidelines the city had in place. The only bright spot was that my water was constantly being refilled. Do yourself a favor and choose one of the several other great Italian restaurants in Philly. I have been to plenty in Philly and across the country, and La Viola Ovest was easily the worst one I’ve ever been to.

OT
OpenTable Diner
Philadelphia
1 review
Dined on May 8, 2021
Overall3food3service3ambience3

It was too noisy and overcrowded considering Covid restrictions still in effect for Philadelphia PA. When we first arrived there were only 2 tables of 6. Then several groups of 12-15 came in and then service was not as good.

AG
AmandaG
Philadelphia
1 review
Dined on May 8, 2021
Overall2food2service1ambience1

food is expensive for being just OK. no different than out of the box pasta. our waiter was slow and inattentive. We asked for water twice, both times the waiter said "yeah" and walked away.

E
Edwardo
Philadelphia
14 reviews
Dined on May 8, 2021
Overall3food3service3ambience2

Decent Italian fare in a fairly noisy environment. Salads were fresh, seafood risotto was average. There are better choices in the city.

OT
vipOpenTable Diner
Philadelphia
20 reviews
Dined on May 8, 2021
Overall5food5service5ambience5

Intimate dining experience. Food was absolutely delicious. The staff was amazing. Would definitely recommend whether it be a private dinner or friendly get together.

s
vipssiegel
Philadelphia
62 reviews
Dined on May 6, 2021
Overall5food5service5ambience5

Got the fish special. Great food, as always. Glad to be back.

LB
vipLindaB
Philadelphia
82 reviews
Dined on April 29, 2021
Overall5food5service4ambience4

The food was excellent.

OT
OpenTable Diner
Atlantic City
1 review
Dined on April 25, 2021
Overall4food4service3ambience4

I had gone here for one of my friend’s birthday. It was just three of us. This would have been a five star restaurant, however, due to certain factors I had to give it four. For starters, one of my friends accompanying me that night understands a bit of Bulgarian. I say this because some of the staff is Bulgarian. Long story short, she did over hear two waiters arguing. One calling out our original waiter for not tending to us timely & properly, & the other whom was being lectured, defending himself saying that were just kids (were 26) & didn’t want to serve us. It was uncomfortable but the food was amazing. & thankfully the server that DID want to serve us, tended to us the rest of the night. Of course they fought again because he lost a table, but he was lucky we didn’t leave entirely. It’s a shame I don’t think I’d be returning. A tip to your staff: regardless of what someone looks like or speaks. Don’t judge. Every customer is a paying customer. The ironic part was that when I went to the bathroom, I passed a group of I want to say maybe 10 or more at a table. (They were all actual kids, & being served.)

M
Mike
Philadelphia
4 reviews
Dined on April 24, 2021
Overall5food5service5ambience5

Excellent atmosphere, service!!! Meal was outstanding

L
vipLawrence
Philadelphia
106 reviews
Dined on April 17, 2021
Overall5food5service5ambience5

The service and food are always quite exceptional. It's a great place to come back again and again

LS
LeslieS
Philadelphia
1 review
Dined on April 17, 2021
Overall5food4service5ambience4

Great service and food. Like that it's a byob, but it should be made clearer on website and posted more clearly in the restaurant that they do not take credit cards and its cash only.

OT
OpenTable Diner
Philadelphia
1 review
Dined on April 16, 2021
Overall2food2service2ambience2

Food was not good

LO
vipLonaaO
Philadelphia
12 reviews
Dined on April 12, 2021
Overall5food5service5ambience5

Love this place probably been here about 6 times. Went for my sister and brother bday they turned 21. Staff was amazing and the food was even better... we will be back.

D
Danster
New York Area
10 reviews
Dined on April 10, 2021
Overall4food5service5ambience4

We ate in the alley next to the restaurant. It's a BYOB and doesn't take credit cards, so arrive prepared. Our food was delicious, and the service was just right. Their New York style cheesecake is excellent. One knock: there's only one restroom, and there was a line for it much of the evening.

t
vipthatgirl4u
Atlantic City
6 reviews
Dined on April 3, 2021
Overall5food5service5ambience5

I usually don’t go downtown to a restaurant since I live in Bucks County Pennsylvania. I went there for my big birthday and my sister’s birthday. Everything about it was really nice. The waiters were very very attentive and the food was great and we all had a nice time. I would definitely return.

RK
vipRonK
Philadelphia
14 reviews
Dined on April 2, 2021
Overall3food4service2ambience2

Didn't realize La Viola West and East(Bistro) are located on same street across from each other. We unknowingly arrived at the wrong location. Kind to seat us. Were never told we had been seated at the sister restaurant. Totally missed the BYOB designation on the site. Very unhappy when check came to find that they are CASH ONLY...which is noted nowhere on their site or OpenTable. Better options readily available.

OT
OpenTable Diner
Philadelphia
1 review
Dined on April 1, 2021
Overall5food5service5ambience5

The tables were spaced out and I felt safe dining during the pandemic. The waiters were very attentive, and the food was phenomenal.

c
vipcommamomma
Philadelphia
45 reviews
Dined on March 28, 2021
Overall5food5service5ambience5

Quiet Sunday evening.. but the food and service were excellent,,, as usual..

great to return to one of our favorite restaurants!!

FAQs

La Viola - West offers takeout which you can order by calling the restaurant at (215) 735-8631.

La Viola - West is rated 4.4 stars by 185 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.