Chef Richard Sandoval, internationally recognized as the Father of Modern Mexican Cuisine, elevates Mexican cooking to new heights at La Sandia. Inspired by his culinary mantra of ‘old ways, new hands,’ Chef Sandoval reinterprets traditional dishes with innovative techniques and presentation.View Private Dining Details
Service seems to be a problem. I have gone to this restaurant about 3 times during past year and each time service has been very slow......
The portions were very small. The overall taste was alright, not what would be expected from a celebrity chef restaurant.
Terrible service. Took about 40 min for the food to arrive and it was cold.
The food was good and the atmosphere allowed us to speak loudly to each other. We had a large group so this was necessary. Service was also good.
I've dined at La Sandia over the years on many occasions. This is not a Tex-Mex restaurant, but more of an Acapulco Hotel Mexican food restaurants. Food is good, but if La Sandia wasn't in a large shopping mall, I probably would never dine here. It just does not have the authentic grit of Tex-Mex. I had the cheese enchiladas this time around - good, but not great. Best bet for my money at Sandia are the fajitas - pricey, but always good. Service on this visit was subpar, with the worst being the waited asking if I wanted the rim of my margarita salted or unsalted. I asked for unsalted and, of course, was served salted. No big deal for me (that's what straws are for), but a more finicky customer would have sent it back. Bottom line: recommended as one of the better dinner options at Tysons Corner Mall.
We reserved for a table of six and were told to "hurry! only a few spots left". We were the only diners in the restaurant for 30 minutes. Food was okay. Would not make a special return for their brunch offerings.
My shrimp/avocado salad was full of mayonaise, tiny frozen shrimp.... not good...
The food was not great. The guacamole was over salted by a lot. The steak on the fajita was rubbery. The server was lovely.
Food was ample, decently flavorful, and hot. The salsas and sauces could have been bolder or brighter, but fajitas, guac, and black beans were good.
The waiter was no where to be found when we needed him, I could understand if it were to be busy but it wasn’t actually. Given the wrong drink to my son and forgot about my other sons drink on top of that. Took about 30 min for him to receive his as well. We didn’t feel welcomed just more of a rush feeling. Felt like he didn’t know what he was doing in a way. But we did give him a good tip even though it should have been $8 from a $140 bill
Food and service were good as usual. The staff was knowledgeable about gluten sensitivities. Unfortunately, they haven't had GF chips for us on our last two visits, but on this visit they offered to drain the fryer and make chips for us in fresh oil. Since it would have taken awhile, we declined the offer. However, the fact that they were willing to go through the effort to provide them for us was appreciated. Food was great as always. The restaurant wasn't all that busy so I was a little surprised that they chose to seat us so close to other guests, especially since we have kids, but it turned out fine.
The restaurant was VERY cold. Nearly everyone there had to keep their coats on.
My dinner arrived COLD!! The soup had not been heated at all. Then I tried the taco and enchilada and they too were only like warm. I asked that the soup be heated. It was returned to me and it was now a little more than lukewarm.
After I tried the taco and enchilada and found them cold I asked that they too be reheated. They were then returned to me after being “reheated” and were slightly warm, NOT hot!
The waitress did as she was asked and took the things to be reheated but she didn’t seem to know what to say about the situation. It was. Very disappointing meal. I will not be returning. I used to really enjoy this restaurant.
Had a gift card and decided to use it at this location for a date night. Ultimately, it was pretty disappointing. Initial greeting at host stand was the first red flag... felt like we were bothering the young man working based on his interaction with us. Were seated in the back at a nice table that was quiet and were near several other couples out on dates as well. Very nice décor and overall ambiance in the room. Took over 10 minutes before our server greeted us. She seemed pleasant enough, but nothing special or notable. She accidentally knocked the straw from my water glass and I had to ask for a replacement, the one that landed on the floor stayed their throughout our entire stay. Ordered nachos and they came very quickly and were quite good! Great app for the menu as prep is quick and it arrived at the table very quickly. Tried to order a bottle of garnache but after about 5 minutes we were told by our server that they were out. We ordered a bottle of tempranillo, bartender came this time to let us know it was also out of stock. The next two wines we hoped for were also out of stock. Settled on the red Sangria... was tasty, but the apples used were very mealy. They staff began setting up for a large part right next to us, we asked if they could put the party somewhere else or move us so we would not be next to a large group; this was a good thing as it was mostly kids and they were quite loud even several tables away. We ordered the Garlic Shimp Tamal and the steak fajitas. The tamal was tasty and a pretty good dish overall. The steak for the fajitas was cooked to a proper med-rare and the accompaniment items were nice; however, the steak was quite small for fajitas and it tasted like the grill had not been cleaned in some time. I couldn't taste the meat or any seasoning... only dirty grill. skipped dessert as a result. getting the check also took over 10 minutes. We'll be heading to Rio in RTC from now on. No urgency or attention to detail.
The service was not what I would expect. I took my employees for a holiday lunch. My first employee arrived and they made her wait at the bar even though they weren’t busy. Then they wanted to squeeze 6 people in 2 two tops and we said no. They put 3 together. Did I mention they weren’t busy?
One of my employees is Mexican American and she told me the chili relleno was not properly prepared. She returned it but was never asked why. (The chili was not roasted enough and the batter was thick and tough). Her replacement meal took so long we were all past finished. I commented and was told “the kitchen is crazy.” I don’t think the server rushed the order as is common for a return. He just let it sit in the queue.
After complaining twice, no manager. I guess no one cares.
Attentive service, excellent guac made-to-order at the table and a healthy/lite menu.
Food was actually hot and best homemade chips and salsa.
Great lunchtime spot and not overcrowded or noisy.
It was really bad experience. After we ordered, musicians came for a private party and the music was way too loud and literally ruined our dining experience. We already see having drinks and ordered the food, and we were stuck. Kids were very mad and irritated.
Would not go back! Very noisy and we were seated in a very cold drafty spot and too busy to be moved. Food was ok but just ok.
Always love coming here before a movie for happy hour margaritas and the appetizer sampler, street tacos, or just a big bowl of guac!
Excellent food and service!
Mr. Arbalaez was kind, generous, and attentive!!
Arrived at La Sandia just before our reservation time and was immediately seated. Service was prompt, polite, friendly and accurate. We chose to sit on the "patio" (facing the mall), and the noise was a bit more than we'd like; I recommend sitting "inside" (the whole restaurant is in the mall).
The food was delicious! We had the appetizer platter, chicken mole and the carnitas. All dishes were tasty and beautifully presented. As a native of El Paso, Texas, I can say authoritatively this IS authentic Mexican food.
Food was good, not great. The chip sauce was different, not to our liking.
Bartender should be fired. Drinks tasted like powered. No two tasted the same. Sent back drinks. Table next to us did the same.
Everything about our visit was just ok - the food, the service. Not bad, not great.
Service and atmosphere were great! Wasn't too pleased with my meal (carnitas entrée) as the meat was very fatty. I had to pick around most of it and left pretty hungry, unfortunately.
Great food. Guacamole is excelllent. Many options for dietary restrictions. Service is awesome.
We had a superb dinner, with delicious food and good service.
Love the carnitas here and the table top guacamole was great albeit could have used a bit more salt. My friends ordered enchiladas and they looked great. When I am looking for authentic Mexican food I often go to Sandia. It also helps that they have good servers. Altogether a very positive dining experience.
Great food! Our server went above and beyond.
Food was very good and the lunch special was at the right price. Enjoyed the experience.
Based on the other reviews, I had high expectations for La Sandia. We arrived at 6 PM on a weekday and it was rather dead in the restaurant, but the bar seemed to have a good business going. Waiter was a bit on the odd side. He seemed very uncomfortable explaining things to us. When we asked what was good on the menu, he essentially rattled off 50% of the menu as his "favorites". OK....that wasn't really very helpful. We all ordered drinks and water. The margaritas came out with glasses packed with ice...the water glasses came with three ice cubes at best. And every refill of water had NO ice cubes! I ordered the pork carnitas...they were dry and really not flavorful. Others said their meals were good. Next time I'll try a different restaurant instead.
The calamari as an appetizer was good but on 7 or 8 pieces. The carnitas was overcooked making it a little dry.
Excellent and unique Mexican cuisine with something for everyone. Interesting twists on typical dishes. Well mixed margaritas and a wide selection of tequilas for even the most particular palate. Attentive and friendly servers round out a delightful dining experience!
Do not ask for hot sauce...unless you want to pay extra for their salsa. If you like sweet then their flan would be the choice for dessert. Otherwise, too sweet.
Good food but wow it has gotten so expensive. $43 for an iced tea, fajitas and guacamole. A bit too much for mexican food in my opinion.
Slow service, warm water, and above all either microwaved food or leftover food.
Food made 2 of us sick.
SERVER WAS AMAZING!!!!
I like this restaurant. Great food, great drinks. Good value, although the drinks are a a bit pricey.
Good food and drinks. Service was very good. The noise was a little loud but it was a Sunday and Fathers day so there were many families there
The watermelon mimosa was delicious! As was our brunch entrees!
The restaurant was surgery l somewhat empty so we had fantastic service. Good was tasty and drinks good. Highly recommend for a special occasion.