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The service was terrific. Friendly affable Waiters. We had tremendous tableside guacamole. For a family of 6 year was quite reasonable
Thank you for the review Bob! We are so glad to hear that you and your family enjoyed the guacamole and that the service was up to our high standards. I will make sure our staff is recognized for great work. We hope to see you and your family back at La Sandia soon. Best, Molly Guest Experience Team
Service was bad, waiter seemed miserable to be there, we couldn’t find him so we asked other staff with what we needed. The flautas were over fried and chicken was dry.The tortilla soup was good, the fajitas were ok they needed seasoning. Not sure I would go back.
We're sorry to hear about this experience. We truly value the feedback from all of our guests and will use your review to improve our service and quality, moving forward. If you would like to discuss the details about your visit further, we encourage you to reach out to us directly so we can find a way to make things right. If you would like to further discuss your visit, please email me at email@example.com m
Food was quite good. Particularly enjoyed the Guacamole and the fish tacos. Would definitely come back
Great food - Excellent Service! Will surely visit again!
As my family often does at Mexican restaurants, we ate too many tortilla chips, spoiling our appetite for the good stuff. Tableside guacamole was a big hit. Portion sizes were large, so come hungry or plan to bring leftovers home!
I’ve been here a few times. I enjoyed the food as usual but the service was HORRIBLE. The waiter did NOT care in the least bit. He was very dismissive and not attentive at all.
I am sorry to hear we were not able to provide you with desirable level of service and food expectations while dining at La Sandia. We pride ourselves on excellent food and service, and our team clearly let you down. We will meet with our service team to ensure something like this does not happen again. If you would like to further discuss your visit and ways we can earn a second chance, please email us at firstname.lastname@example.org m Warm Regards, Molly Guest Experience Team
Good food, the passion fruit frozen margarita was a 10/10, the cost was acceptable for what you received. The only negative was sound levels were a little high but it was in a mall and kids are there, so nothing that can really be done about it and this is the DC area so that is life.
Excellent tableside guacamole. Enchiladas and tacos were tasty. Fish taco was my favorite
The food was outstanding and service was good but wow, the bathrooms were absolutely disgusting (very dirty and smelly, toilet paper all over the floor, dirty overflowing toilet...). The music in the bathroom was also inexplicably loud. Unfortunately, the bathroom situation negatively impacted the experience for our whole party despite such a wonderful dinner in the restaurant itself!
I am sorry to hear that the state of the bathroom negatively impacted your dining experience. I have been sure to notify the management and staff to make sure this will not be an issue in the future. We hope that you will come back and have a better overall visit without anything to detract from the meal and service. Thank you for the feedback and if you would like to further discuss this, please email me at email@example.com m Warm Regards, Molly Guest Experience Team
I’ve been going to la sandia for years! There was a time I was going twice a month. Last night was awful. It took forever to get our initial contact from our waitress, then took forever to get our drinks. I always order a mojito; when I received it it tasted like only alcohol with nothing else, so I asked for it to be remade, it still tasted awful but by this point I didn’t care. Our tacos came out all mixed up. It’s probably one of the last times I’ll go, sadly.
They have an amazing happy hour! Seriously, cheap tacos, drinks, and the guac is amazing! Our waiter was attentive and I was overall really pleased
Great food and drinks...happy hour prices on a Sunday early evening were an added bonus. Will definitely be back again!
This place used to be much better. The server had a poor attitude and service was a bit slow. Our drinks were not mixed properly - there was too much agave. The guacamole was good. The Volcano Taco was OK but didn’t seem like a cohesive dish. The Veggie Fajitas are a terrible value. At $18 ($2 less than the steak), I expected more portobello mushrooms. Half the dish was onions, with just some small julienned zucchini and some corn. The beans were inedible salty. I asked for no cilantro, and the guacamole that came on the dish had cilantro in it. Sadly, I’m unlikely to go back. Used to love this place; what a shame.
My family and I have been going to La Sandia ever since it opened. The restaurant has had a lot of ups and downs. Tonight was no different. Food was great tasting, but service was slow and inaccurate. Waitress was nice enough but inattentive in getting order right and being prompt with drink refills and the check. Value of meal definitely lower--taco dinner no longer includes rice and beans and tortillas are smaller. Managers did try to address our dissatisfaction (free dessert and rice and beans side) and they should be commended for that though we weren't asking for special treatment. But I am afraid that La Sandia (and perhaps other Richard Sandoval restaurants) is facing the same fate as so many other restaurants in the current economic environment.
Anna great waitress
Dinner with family.
The food was good but overpriced. Our server wasn’t knowledgeable about the menu, and seemed easily confused. She also brought us a drink that had been sitting so long the ice had melted. The table was too small for the plates our food was served on.
Quiet brunch, AWESOME waitress!
Sandia is a good restaurant. This visit was a bit strange, as we arrived about 30 mins early for a reservation, and despite the restaurant being 2/3 empty, we weren’t seated until closer to the reservation time.
Also, while the food is good, the old menu was much better. We sorely miss the mole they had on the regular menu.
The food was delicious. We brought our niece for her birthday lunch since it is her favorite restaurant. The restaurant was clean and the server was pleasant. Wish you would open a restaurant near Gaithersburg, MD.
Enjoyed this resin the past. Not sure what has happened over the years time. Won’t go back
The food was good but the service was terrible! It took over an hour to be seved and we were constantly reminding the server that we were still waiting on food. Other tables were also waiting way too long for service and receiving incorrect orders. The restaurant was not crowded (no wait) so it’s hard to believe they were understaffed.
The food was great as usual. We have never had a bad meal here. I hate sitting in the front area which extends out into the actual mall giving it a food court atmosphere. For the price, I want the ambiance of a nice restauratn. Recommending dining in the main area.
I’m sad to say that this restaurant has gone down in quality. I will not return. :(
From the moment we walked in this was not a great experience. They said I had made a reservaton for 3 on Open Table and I clearly made it for 4 (after rechecking my email confirmation) and they argued with me! Then it took forever for a waiter to come by and then another wait for drinks and an even longer wait for the appetizer! When we finally got our meal it was average. Not the best and not the worst. Overall, I personally will not go back there based on the service and with the food being average, there are plenty of other restaurants I will try first.
Fun atmosphere, great mango margaritas and veggie tacos, but what made our visit best of all was the very attentive service we received from our server. They were very kind and offered as much help as possible.
Tasty tableside guacamole, chips and salsa. La Sandia drink was ok...would likely go with regular margarita. Carne Asada was good.
The people next to us were extremely loud that was the only issue.
Food was great. I had the mix and match street tacos and a margarita that I made grande for $7 more.
Flavors were excellent! Wait staff was good. Noise level was high (we went on Cinco de Mayo, so it was crowded).
The service we received was horrible. A group of friends and I look forward to this dining experience once a year as work brings us to this area of town. Our waiter didn't listen (wasn't attentive), in order to get our dishes cleared, I had to ask, when he would bring beverages I would be forced to ask for straws and the answer was always the same "please bring a straw for each of the drinks provided". I was just an awful experience.
We are regulars at La Sandia because the food is reliably good and customer service excellent.
We Went celebrate my sons birthday. Place was pretty empty and even @ that we were being rush to order after we had just received appetizers and drinks. We been there many times and we always ask for the hot salsa instead of regular they always give with chips and always gotten regardless if there’s and up charge on it .this time first thing waiter said was that will will be charge extra for it no problem.then we see manager walking asking every table how there experience is we got not even once .
Great value and awesome food/drink!
Sat outside - live music from Gordon Biersch. They were good - but loud! Wait staff disappeared for a bit.
Margaritas excellent. Food was great. Service pleasant, but it took forever to get our food (we were there ahead of the rush, still many empty tables at 5:30pm).
Food is really good, and service is fast. We made reservation because tends to get busy on weekends
My friend and I wanted to go out for dinner and drinks after attending a conference. It was a Saturday night and a lot of the restaurants looked packed. I was able to get a reservation on Open Table and we even were seated 15 minutes prior to our reservation. Service was a little slow but the food was really good!
I had dinner with two of my friends and the food was great! The service was prompt and the margaritas were good. I had a previous experience years ago and was not impressed. However, they changed my mind and I will be going back again and again. I had the barbeque chicken with one of the salads and it was very good with the cilantro lime dressing. the guacamole was made fresh at the table and the salsa was also very flavorful. My friends enjoyed their tacos as well.
I will be going back to try some more dishes.