La Pizza & La Pasta - Eataly Boston
Waitress forgot order and brought plates at different times (more than 30 min) for my wife and I.
It is a bright and friendly place. Noisy with nice and well paced service. Sadly the pizza was not to write home about (undercooked - I will never order one there again), but the wine was excellent and the pasta that we ordered was very tasty.
Came here with a group of friends for pasta Sunday and it hit the spot! Restaurant week was going on when we went, it was a great deal! We got a two course meal for $18. They won't seat you at your table till your entire party is there, so make sure to arrive on time.
For starters we ordered the Bruschetta con Ricotta and the Carpaccio. Both were excellent. The Bruschetta was very heavy but very delicious. The ricotta and honey paired perfectly together topped on a buttery toasted bread. For the main dishes we ordered the Quadrati di Ricotta and the Marghertia Verace pizza. The hit of the meal was definitely the Quadrati di Ricotta. The ravioli was cook perfectly al dente and topped with a light buttery sauce. I wanted to lick my bowl.
Overall, very good experience here. Our waiter was funny and was great with dealing with the food allergies we had in the group. Eataly is a great place to bring friends who are visiting. Grab a bite to eat at one of the restaurants and then explore all the fun things they are selling!
Awesome it was very good
The food was exquisite and the service was good. I would totally recommend
Excellent food but we had to wait 25 minutes despite making a reservation and showing up on time.
On a normal night this place is great but we came for restaurant fest and the food was definitely below their usual standard. We also had to wait 30 minutes to get seated despite having a reservation.
We waited over 35 minutes to be seated even though we had a reservation. We even arrived 5 minutes early.
Good ambiance, good wine. Food came out way to close together. We sat for a while before ordering, and once we had ordered, the bread, apps, and dinners came out within ~10 min of each other. I didn't have more than 2 bites of my soup (butternut squash apple leek soup which was delicious!) when my dinner arrived. That part felt very rushed. But we were able to sit, eat our bread/app/dinner, drink our wine, chat, and not be rushed from the table. Soup was amazing, pizza was nothing special, pasta was yummy! So overall, would go again for ambiance, good food, but pacing of kitchen was not good.
We went for the fare menu special and had an amazing meal for $18.00. I would recommend it to anyone. The food was delicious and the service was outstanding. My only complaint is the tables are too close together, made having a quite conversation impossible.
Food court atmosphere with quality food and high prices. Food was good, but nothing special. Service was fast, but it felt like we were being rushed out of there to free a table. Definitely not anywhere you want to go to have a lingering dinner and conversation. No dessert or coffee available. You must go to another part of the "Eataly." We purchased 2 pastries at the bakery and both were dry and overly sweet. Gelato was outstanding. Skipped the coffee because it was inconvenient. Good choice if you are having a wander around Copley Place, but not a destination in and of itself.
Had to wait before we were seated.
The food and the service were both good, as was the wine.
Food and wine was excellent.
Not so happy with the service though. Even though we had reserved a table we had to wait for about 15 minutes to get seated (as if we’d dropped in) and that did not seem to bother the staff (ie no excuses). Then the food arrived in a random order, also without explanation or excuses. If you have kitchens that bring out food when it is done rather than when guests want it, I suggest letting the guests know beforehand, else it is just weird.
Lovely food and really interesting to let your eyes wonder around the place as you eat. Service was a little slow but not too bad
The food is excellent! The service is a little slow.
This was our third time here and it never disappoints. Delicious all around and great atmosphere. We will definitely be back.
Cacio e Pepe has gone downhill over the past couple of years. Used to remind me of Rome. Now is just salty and seems like it was not prepared fresh. Pizza remains excellent. Hosts continue to be borderline rude, even though we had reservations, but glad to see the wait staff is fantastic. The cacio e pepe and mozzarella choices were big factors in making me return time and again. Not sure putting up with the hosts is worth it with the decline in food quality.
Had a 9 pm reservation and didn’t get seated till 9:45 because they were very busy. Once we got seated at 9:45 pm we were asked if we knew what we wanted because the kitchen was closing in 10-15 min. We all ordered the same meal, the raviolis, and the appetizers came out scattered and gross. The meal came out shortly after and was ice cold and dry, no sauce whatsoever. We all added truffle to our meals and it was two to three shavings or white truffle that costed an extra $45 per meal. Not worth it. When we complained to the waiter, he proceeded to get the manager. We witnessed the manager talking about our table to another server and complaining that she had to come over to talk to us. When she did come over she tried to justify all of this because the restaurant was busy. She proceeded to take off a percentage of our meals and our bill was still $200 for four meals and one bottle of wine. Will never come here again, worst Italian food and service.
Good but small portions. Also one of the appetizers was disappointing because it was basically roasted vegetables with grated cheese
The pasta was a little bit too greasy for me, and it didn't feel too fresh.
Okay, if you don't already know this, Eatlaly(s) are tourist trap/gimmicks. With that in mind, you should expect a lowest common denominator experience. The food is okay, but just okay, The ambience of the open dining areas is like being back at college eating in your freshman dining hall, so if that's your thing, you'll be very happy. The service is fine, but the noise is deafening. We were doing the $18 two course dining special, and for that amount I would say it was good (the roasted cauliflower, excellent, the butternut squash ravioli, was "blah" in a boring kind of way). Other than that, if you want good Italian, there are plenty of places to go for better food that doesn't feel like you're eating (I hesitate to use the word "dining") in an Italian supermarket.
Portion size was small, but filling. Wait time was 5-10 min even with reservation.
Was expecting a slight larger variety of food on the menu; the food was by no means terrible but would like to see an expansion. Further, the set up of the restaurant is not very attractive. Not really an ideal spot.
Went during restaurant week and it was excellent!
The promo was so worth it but our server was kind of rude, the hostess’ were very nice however. The pizza was nothing great and lacked toppings, but the pasta and antipasti’s were great
I usually love going to Eataly. This event $18 for 2 entrees felt worth it however it was very very rushed with smaller portions. Food was decent - not as great as usual menu. Ravioli came out in about 30 seconds after our waiter walked away making us think it wasn’t for our table... we confirmed that it was. Will return but not specifically for an event like this. I will day the gelato in another part of eataly was the best part of our night! Also the wine shop is always phenomenal.
Food is great! Me and my friend love the burrata on rustic bread appetizer. Would highly recommend for a date spot because of the cozy, bright, and chill vibe that the place has.
We enjoyed the food very much, though the pasta (taste and portion size) left something to be desired. Definitely stick with the pizza. We also waited about 10 minutes to be seated despite arriving exactly at our reservation time and many tables being open. Our waiter was phenomenal, but service in general felt rushed (though our waiter never made us feel that way). Food came out almost immediately after you ordered it!! It could have been a 20 minute meal if we had not taken our time ordering and eating. The menus were huge so it was hard to order an appetizer and wait to order entrees with the menus on the table -- we ended up keeping only one menu which was still a pain. The Restaurant Week wine deal was great, but the food deals were not, we ended up ordering off of the regular menu. We also were sat towards the front and side of the restaurant so we were basically right next to people shopping in the stores and did not feel like we were isolated in a restaurant. Ambiance felt more like a cafe, where they rush you out to get the next paying group in, compromising experience and taste. Overall, unsure if it is worth the wait nor the price - the pizza and wine may be the only thing we would come back for.
Very good food, very busy location, very loud, tight space. One feels to belong to the other table's conversation.
Although made a reservation 1 day in advance still had to wait for a table. Front people overwhelmed by numbers of people.
It’s insane I eat here a couple of times a well because it’s so good. They have great gluten free options.
We made reservations that ended up being meaningless! The noise level was awful. We were really looking forward to coming here-reviews were good & loved the concept. This restaurant was our biggest disappointment yet on open table. Would not go back there. Not sure why ratings were so good...my husband is Italian and had a mother who made her own pasta and sauce and what we got here was more like tomato soup!! Maybe we ordered the wrong items. We are from New Hampshire and the Italian restaurants up there far exceed this one!!!
I would certainly recommend this eatery as the pizza was exceptionally good and the wine choice perfect.
We have eaten at La Pizza & La Pasta on many occasions. This visit was just horrible.
Even though I had made a reservation for 4 and had changed it to a party of 5 the hostess stated that she was unaware and made us wait for quite some time to be seated.
When we arrived at our table the service was extremely slow.
The food arrived at our table and was cold. To top off the entire meal my daughter was given pasta with a long black hair intertwined in her pasta.
I was told it would take 12 minutes to receive another plate of pasta. We refused as my daughter was disgusted with what she had seen.
We sat in front of dirty dishes for a half hour before they were cleared.
We never saw our waiter after the pasta was returned.
No one came to ask if we wanted to order dessert or if we wanted coffee or anything else.
I had made my reservation using my open table dining points reward of $25.00. This credit was not applied. When I questioned the waitress delivering the check she said she had never even heard of this type of credit and would have to contact the management. Why could I make a reservation with the credit and they had "no idea" what it was.
After waiting for 15 more minutes to hear back about the credit they finally said they would honor the $25.00.
This was an overall horrible experience. I will never return again.
Too long to type the hostess stand would honor my reservation from open table. We had two groups that had to be split. They wouldn’t even sit out tables next to each asked FIVE times. Then came paying the bill. Wouldn’t split for us we had to use a calculator & DONOT ourselves. Just ridiculous...every request was met with a big fat NO
The pizza was so good and the service was very good.
Food was good, service was average. Will return when in Boston.
Wait staff slow and and has attitude
Coming from NH, we don’t get into Boston to dine as often as we like. Last spring we traveled specifically to Eataly for a meal; unfortunately things didn’t work out when we arrived for our reservation. A young woman finally approached us and after letting us know the restaurant we reserved didn’t open at 11, and the truffles we were looking for were not available, she escorted us to La Pizza & La Pasta where we had a lovely lunch. This trip we had two of our family with us. When we entered, we thought we recognized the manager, she did remember us. She also remembered we had looked for truffles and let us know they had a limited supply available for lunch (we ordered two portions, they were perfect). We had an absolutely wonderful meal. The service was excellent, our server was attentive without being overly present. He let us know that our meals were all prepared fresh, but from different kitchens so they might not all come together (this ended up no issue), and he handled all our requests without delay. All of our food was wonderful. This is the type of place I would highly recommend to friends. Vanya and the entire crew made the end of our anniversary perfect. Thank you so much. (p.s. We have favorites in the North End, this rivals them, and parking is easier (they validate in Eataly).)
This particular dining experience was definitely a disappointment. My friend and I split a pasta and a pizza. The pasta dish we got was so bland and almost tasted like the meat had gone bad. I personally didn't eat more than two bites. It may have been salvaged with cracked black pepper and a heavy dose of cheese, but I couldn't catch anyone's eye to acquire some before the dish got cold and even worse than before. The pizza we got was good around the outside crust but absolutely soggy and floppy throughout the rest of the pie. All of my previous experiences at this particular restaurant in Eataly have been wonderful, so I was disappointed to have been underwhelmed with both dishes, the pasta dish, in particular, costing an extraordinary amount for the quality.