La Fondue - Saratoga
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Contactless payment available
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
Everything was great!
Fun evening for a family birthday. Social distancing was excellent. Service was a bit slow, and the menu was limited. Always enjoy coming to La Fondue and will be back when we can!
Over the years, La Fondue has been our favorite celebration restaurant. In our latest visit, I couldn't believe some of the things that happened to us. While we liked the food overall, there were aspects of the visit that were terrible.
When we arrived, we were given this very strange "table" for a party of four. It was bar style seating out on the sidewalk with stools and no heat lamp! (it was 48 degrees outside). Pretty terrible offering for someone who had made a reservation weeks ahead of time. I asked for a different table. We had to wait 30 minutes outside in 48 degree weather for a different table. The table they ended up giving us (eventually) was good. But really they should NEVER offer that bar style seating table with no heat lamp to anyone without checking with them ahead of time.
Some of the menu changes didn't sit well with us. First of all, they require you to order the four course meal now. Also, they said you HAVE to pick one cheese fondue for the whole table of 4. Since we had two burners, and different tastes among the four of us, I didn't understand that requirement. After asking a couple more times, they agreed to let us have two different types of cheese fondue.
Also, they put on the menu in tiny print (hard to read, especially in low light) that they AUTOMATICALLY add 20% service charge to all menu items! So even though I wasn't happy with the service that we had received at the beginning, we were forced to give a 20% tip. Typically we spend $300 for four of us at La Fondue, but this bill ran us $444 for the same food.
Overall the food and service (once seated) were good but I feel like we were gouged and given poor treatment. I will think twice before going back - we are going to start looking around for another favorite celebration restaurant. :(
We have visited LaFondue a couple times a year to celebrate for the past 15 years and have been missing it so we were excited they were finally able to reopen. However, some things you should know before you go. The COVID menus is set- there is no more choosing your own meat, cheese, and chocolates and cooking method. Unfortunately, the Mediterranean cheese is not an option. There are 4(ish) cheeses and 4 meat combinations you can choose from and you can only cook using the grill. Also, there are no more "extras" of your favorites. You basically get what you get and are happy to be able to dine out at $75 per person. All nonalcoholic beverages are $5 each. There is a 20% service charge added to all bills, which is also taxed since they don't put it on as gratuity but rather above the line. Overall, it was very rushed. They brought the grill to our table to preheat before we got the cheese and the server dumped all the veggies and 4 pieces of meat onto the grill when he delivered the entrée to speed up the process. Generally, they allow you to finish one course before moving to the next, but not now. I understand things are different due to COVID, but it made it a much less enjoyable experience and if it were always like this, I'm not sure we'd be regulars.
This is use to be my 100% FAVORITE place to eat... It's now another place that Covid has ruined.
Their menu shrunk majorly and went way up in price. They streamline you into a few options but charge you about 50% more. Service is way down. Our server was hard to find, drinks weren't refilled often, We had to sit in the old lobby and it was FREEZING because we were right next to the door, and there is now a "service charge" that ran us about $35 for a forced tip and PPE.
I wouldn't mind paying more money, especially because we know Covid has hurt them, but to cut the menu so much, and the service has dropped, it's longer worth it.
Amazing again!!!!This is our go to for all of
Our special occasions. It has yet to disappoint us
Menu was limited and I did feel rushed though my dinning experience. But Over all it was ok.
It felt very rushed and the waiter forgot our salads. For the price we paid, it should not have been that way
I was overall very disappointed. Please update your menu when you allow your customers to make a reservation! It said that we could still do $98 la fondue for two but was not the case when we got to the restaurant. Had we known we would NOT have made the reservation. Everything was rushed out to us. When we asked about the menu the server shrug her shoulder and said sorry. Not acceptable. She didn’t even ask us first if it was okay. My best friend and I were still trying to finish our salad, and our cheese! I have never been so disappointed with the food and service here. They said they couldn’t turn up out grill because it would sizzle. How else do you cook our food ??! And they charged us tax on the gratuity!! WTF?!
Food was bad and very expensive. They put a $30.00 service charge on the bill and then asked for 20% more for a tip.
Expensive but fun. Forces you to eat slowly what i need to do more often. Good choice of meats vegetables and the best chocolate.
We always love coming to la fondue. Great food and great service are always a given. Just wish they would bring back having dessert only after 10:00 pm.
It is always a fun place for a celebration. the iPad app for identifying the meat was a nice touch.
Our server was awesome.
Nice experience, but frankly it's WAY overpriced. The food was good, but the service wasn't as good as it's been before.
The food was ok. There was a crying baby in the restaurant. The waiter proposed his own tip which was really awkward.
Was great night out with friends. Servers were very friendly and engaging. Food was great.
I think it seems a bit pricey when food seems to be ok. I know your paying for the whole ambiance of dining and fun, though I guess I'm kinda over the whole experience of this type. Its been some time since I have been back. Its fine, but I remember now why I hadn't returned in sometime, it's a show and guess the show is not that fun anymore. Its not bad, just not my taste anymore! sorry La Fondue
Service seemed off. We had to ask for water. Items were dropped off but then no follow -up or checking in. We had to wave down somebody several times.
Polite servers, consistent good food quality.
Portions are large..We ordered for two for our party of four. Still a bit too munch food.
A fun and unique experience! Would definitely recommend for a nice group outing.
We’ve been going to LF for 15 years and this time we noticed the quality of the food had gone down. Pinwheels in salad had changed and shrunk considerably. Wild boar was absolutely NOT the same. Used to be the choice meat. Now not so much.
I love playing with my food it was fantastic and perfect service
Since they changed owners a few years ago it just isn't the same. There are no substitutions. They NO longer have the canola oil to cook in, therefore no more batter, no more mushrooms with green goddess and batter cooked in oil. You can't cook batter in wine or broth.
The original order used to have a "chocolate only" time in the evening so if you want to come by for just chocolate you could. The current owner does not allow that.
The food was fabulous though. Service was okay. Our waitress had a helper and the helper served us more than the waitress did.
We reserved a table for 7 people and when we arrived they tried to seat us outside at two separate tables. that's not right. We are ONE party of 7 not two parties of 4 and 3. What were they thinking. Then they tried to seat us inside at a 6 person table. Sorry, doesn't work. We ended up in the "back" outside room at a table for 8. Much better, but what a catastrophe!
Like I said, the food was great and I will probably come back again but just not happy with the current owner.
This is one of my favorite restaurants! Superb quality and service!
too expensive and can’t make sense of to come again
Food was great as usual and our server Trevor was great!
We’ve been to La Fondue more than 20 times over the years and this time was the worst service we’ve ever received. It was something we thought about calling the next day to report. We felt completely pushed aside. We waited way too long for service. Once the cheese pots were ready, our server came over and added more cold water to buy some time and almost splashed the boiling water on my son. We love the restaurant for the food and usually the experience but this almost made us consider not returning.
Michele is seriously the best !! Amazing service she made the whole experience perfect.
Liked the classic way better for cooking meats a Beth like they use to o. vs now on a water grill .
Our favorite birthday restaurant
Food is always excellent there, but there has been a small drop in the wait service.
Took to long between courses and usually we get water without asking.
Excellent service, really great food and a wonderful restaurant overall. Be prepared for parking to be a little tough, but they do offer valet. The hostess crew could be a little more pleasant and welcoming but it was more than made for up by how awesome and helpful our server was. Overall, great experience.
Just a night out, but as always a great dining experience.
We had a wonderful time celebrating my daughters 15th birthday.
The food was ok we felt lost the whole time with the menu and the waiter did not help. Everything wasn't explained right and food recommendations where bad. Over all not a good experience for the price.
My Girlfriend and I had the best time at La Fondue for Valentine's Day. The food was so good, and we ate so much; they almost had to wheel us out. Ashley and Chelsea took great care of us. It was a magical evening.
Way too expensive for what you get. If I’m going to pay $60/person...I would like it to be cooked for me to perfection. The wine, food and desserts are overpriced for what you get. We had fun going and the food was good but just not worth the money IMO.
Have been to this establishment at least 15 times but it seems like this time in particular they are really trying to rush you in and out. Service was friendly but overly attentive to the point that they wanted/volunteered to cook our food for us which was weird. Must have stopped by at least 20-30 times to turn up, down, or otherwise interrupt our meal which made the entire experience less enjoyable than normal.
Too dark inside. Waiter talked to fast. Should have explained things better Felt like we were being rushed.
La Fondue - Saratoga is rated 4.1 stars by 4772 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.