La Fondue - Saratoga
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Contactless payment available
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
It was nice, but quite expensive, plus automatic service/tip charge of 20% to already steep menu was an unpleasant surprise, especially considering that we were just a family party of four, not a large group. Also, I wish they had a kid’s menu option, as paying $75 for an 8-year old’s dinner seems a little unreasonable…
It was a perfect romantic place to celebrate our anniversary.
We don't go often - usually to celebrate. Had seen recent bad reviews on yelp, but our experience was a great as always - service, food, ambiance. Limited cocktails would be my only complaint.
They added a 20% service charge to our bill but did not include an itemized receipt when they presented my credit card slip, which has a line on it for "Tip". I had to ask to get an itemized bill which showed that we had already been charged the 20% service charge. If you go, please pay close attention to (and demand to see) the itemized bill.
We went during the heat wave and the area were we sat did not have air conditioning. In 100 degree weather and the stove on the table, it was almost unbearable. Make sure to ask for the air conditioning section if it’s a really hot evening.
Good food, fun experience, attentive wait person. We needed gluten free, and they accommodated us with no problem.
The service/experience was awesome, it was our anniversary and we made it a blast. The food wasn’t fantastic, it was a little bland and the mushroom fondue our server/manager recommended wasn’t our favorite - I highly suggest sticking to bacon, cajun, or something you know might have a lot of flavor. We got both salads, the wild option for meats (alligator, buffalo, ostrich, etc) which was super fun and exciting, and the decadent chocolate for dessert - which tasted kind of burnt so I recommend the other option or create your own. The skillet we cooked our meats on kept burning the butter/oil quickly too so we had to ask for a new one halfway through (pro tip: Don’t be scared to ask! You don’t want to eat carcinogens), but other than that it was lovely. Wine and cocktails were great too! Might not go back due to how pricey it was, but we don’t regret going there at all for the sake of trying (:
It was great to return to La Fondue. They are doing a great job and are getting back to normal!
First time back post COVID - overall food continues to be good and the venue is cool. BUT they have increased there prices to $100 per person total for food, the service was very slow and spotty, and it was very hot in our dining room. For this kind of money, I probably will not be going back. Bummers as I had lots of good times in the past.
Been here many times; always love it!
It’s expensive but it’s for a special occasion.
The chocolate fondue is the best!
Great anniversary dinner at La Fondue! The service charge was a bit high, but a great meal and experience overall!
We've been going to La Fondue for over 20 years; however, it had been 5+ years since we'd been. Everything was as usual, though the portions of everything seemed smaller than before. As they have always done, the server asked at the end of each course if we wanted more goodies to dip/cook. Since we didn't get a lot, I asked for more filet mignon, which she gladly brought. Yay, very happy! Until we got the bill--and they had charged us an *extra* $18 for the steak! They never used to charge extra, and if they're going to, they should give you a heads up--when they *ask* you if you want more. At $75 a head, I don't expect to pay even more for a bit more meat that they *offered* to bring! The drinks were very good, but very expensive and *very* small.
All in all, a delicious and fun dinner, as always... but, we probably won't go back any time soon. Expensive, so save it for a special occasion!
Great service and the waitresses were very friendly and attentive. Food was very good but the meat was a little expensive.
Portion size size small for price table if 5 spent 674.00
Always fun to celebrate special occasions at La Fondue. Took my kids for the first time. They enjoyed cooking their own food.
Service was great. A little loud. Food is excellent
Great for celebrations! Super fun and yummy meal!
The waitresses that we had were very friendly and made the whole experience so much fun. The food tasted very good. Our adults and kids all had a great time at La Fondue.
Had a great time. Excellent service and fun team. From valet to hostess, wait staff, service leads. Great team, location, service, and food.
We eagerly anticipated the reopening of La Fondue but you can tell they've been closed for awhile. We had two servers working our table but they didn't seem to be working together. One would come by and then the other would come right after and ask the same exact question. We had three people at our table and the sauce trays really should have been three sets to not have to share it or double dip with people you're not related to, especially since covid is still a concern, albeit, waning... Still, hygiene... I could have asked for another set of sauce but in a high end, expensive place, should I really have to? The hot plate for the meat never seemed to get hot enough, no sizzle, and the chocolate took a long time to melt and never seemed to thin before burning. We'll be back because we love Fondue but fingers are crossed the service gets more high end to match the prices.
Our first time dining since quarantine hit. We had a wonderful experience! Highly recommended!
The Best Fondue!
We love going to this restaurant, the food, the service, the atmosphere, everything is great!
Such a great experience, customer service was above and beyond. The food was delicious and ambiance was nice.
We were glad to see the restaurant re-opened. It now has a prix fix menu only that simplifies things. Despite that, our waitress, Chloe, was inquisitive about particular requirements or requests, which she enthusiastically accommodated. She clearly enjoyed interacting with the guests and sharing the whole fondue experience. Chloe helped to make the evening a great one!
Fun experience and lots of food!
Always a great time. Can't wait until the 4 cheese fondue is available, definitely going back for that.
I have been to La Fondue more times than I can count. They have consistently had excellent food. Under current conditions, I understand they had to modify their menu. They have substantially raised their prices from what I remember. All this I totally understand. However, I was very disheartened to learn that they charged me over $50 for a service fee that is supposed to “ be distributed” amongst all the staff. So if I wanted to tip my server, I had to tip on top of that. I felt deceived because this was never disclosed when I made the reservation nor when we got to the restaurant. It just showed up on my bill. They are free to charge what they want to charge, but with increased prices and a service fee and the expectation to tip on top of that, a meal for myself and two children was almost $400! (Including one glass of wine as the only alcohol purchased). We went there specifically because my daughter requested it as her birthday dinner and we live three hours away. As much as I love this restaurant, I am going to think twice before I return if this is how they continue to do business.
It’s just average at the best
With the full realization that you are coming here for the experience of it, it is a very fun place to go and have a nice date night at. However, be aware on the menu on very fine print there is a 20 percent 'service fee' that is automatically added to the bill. Mandatory tipping I guess. I don't appreciate that little item on the receipt and wondering where it came from and having to have it explained. I'll tip more or less depending on how the night went. Wish places like this would stop doing those kinds of things. Kind of puts a downer on the night right at the end.
Our family goes here on special occasions. It’s unique dining experience that we always enjoy. Highly recommend for anniversary or birthdays.
They have changed their price structure and added service fees. It costs significantly more for smaller portions. Had I known this in advance, I would’ve booked elsewhere. It’s officially a special occasion restaurant in my book, solely.
Everything was good and accommodating to my shellfish allergy ,which I'm grateful for. The unfortunate part was when we didnt get our salads. My boyfriend didnt want to complain because he didnt want to make a scene.
Good experience. Just wouldn't recommend sitting in the room that used to be the waiting room. But other then that overall it was fun and the service was excellent. I do understand why they have seating their because of covid, just not my personal preference.
Went here for an early mothers day dinner in the middle of the week. Not very busy. Was seated right away and service started ok. As we were given the menus, they told us of the new pricing where it is required that everybody do a four course meal and charge is $75 per person. We had two children with us which seemed a bit steep for the two kids and they did allow us for one order for the two of them at $75. For those of you have kids we all know they cannot eat $75 worth of food let alone $35each worth of food. But it being mother's Day and a special occasion we decided to stay and enjoy dinner. When ordering drinks, the waitress brought champagne instead of the wine ordered. at the end of the meal I was charged for both even when the waitress returned the incorrect one
The portions for the meat are definitely lacking and very small. Also because of covid the chocolate selections are at a bare minimum and very boring now considering what they used to be.
We will not be going back for a long time until things hopefully recover from covid. Oh and by the way they also charge a 20% surcharge regardless of party size and you're expected to tip on top of that. Such a rip off.
Service was great! Very friendly and attentive. The salad is always outstanding, as was the cheese fondue! Entree was good - you cook it yourself, so really our fault if we didn't like it. lol Disappointed that there is not a choice to get the "Decadent" chocolate, but the dark and milk chocolates were still good. Only other little disappointments were that the Rice Krispie bites tasted a little stale and the cream cheese balls and pound cake bites were really cold, like they had not been fully defrosted. I had the blood orange drink - very good!
Had an 8pm reservation and didn't get seated until 8:30 pm. A tip was automatically added to the tab. Overall not very impressed with how the night went for my daughter.
This place used to be one of our favorite restaurants. We hadn't gone since the start of the pandemic so now that we are fully vaccinated, we decided to go and give them some business. That was a mistake.
We had a reservation for 7 but had to wait until 7:45 for a table. The restaurant is at reduced capacity due to Covid, which I understand; however if we had to wait for 45 minutes WITH a reservation then it means the owner of this restaurant is just trying to stuff in as many people as he can, without regard for staffing, etc.
There were signs that the place is in financial trouble. We ordered the most expensive option: Surf and Turf. One of the best parts of the experience is the dipping sauces they gave you. When we were served our dinner we were told the restaurant had run out of our favorite sauce (mango chutney). The restaurant supposedly makes this chutney themselves.... so how are you out of it by 9 on a Saturday night? Also, I noticed when the chocolate course arrived that they don't give you as much chocolate as they used to. I am not sure if this is to get you out of there faster or to save money.
Then, the final insult: when we were given the bill there was an AUTOMATIC 20% SERVICE CHARGE on our bill. We were a party of 2. I had planned on tipping 20% but I resent having the choice taken away from me. A tip is not supposed to be automatic. A tip is supposed to be a reflection of service given.
I am pretty sad. I've had many birthdays there, anniversary dinners, and I even held a family dinner there when I got my Master's degree. Many diners are still anxious about eating out. La Fondue should have been doing everything they could to give us a good experience. I doubt we'll ever go back but on thing is certain: don't go yet! Wait 6 months or so and see if they get their act together. Otherwise, you will be waiting a long time, even with a reservation.
I was surprised to see that there are many new restaurants that have popped up on the same street (B
Seated 30 minutes after reservation time, only after approaching hostess to check on table. Server was rude and we felt rushed. Very little explanation of menu and options. Wine was opened, tasting poured, but server rushed off before we approved it and never poured glasses. We won't be rushing back here anytime soon.
We’d been as a family once before and had an amazing time. Tonight was like going to any other chain restaurant that happened to serve fondue. What a disappointment! I seriously doubt we’ll be back.
La Fondue - Saratoga is rated 4.2 stars by 4838 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.