La Fondue - Saratoga

3.9
4816 Reviews
$31 to $50
French
La Fondue is located in the center of Saratoga Village on Big Basin Way at the corner of 4th Street. The restaurant’s interior reflects a new interpretation of European design that avoids cliché interpretations. La Fondue offers a unique fondue experience serving over 50 different types of fondues served tableside. We offer a “chill out” dining experience, a little bit glamorous, a little bit classic. Try our Wild Game, Kobe Flat-Iron, or Private Reserve Filet Mignon cooked in one of our four cooking methods. Then top off your evening with a decadent chocolate fondue dessert. Mood and food at its best.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 4816 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
4.1
food
4.0
service
4.2
ambience
3.4
value
Noise · Moderate
61% of people would recommend it to a friend
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M
Mattd
1 review
Dined 3 days ago
Overall5food5service5ambience5

Good experience. Just wouldn't recommend sitting in the room that used to be the waiting room. But other then that overall it was fun and the service was excellent. I do understand why they have seating their because of covid, just not my personal preference.

SK
ShannonK
San Francisco
8 reviews
Dined 5 days ago
Overall2food2service1ambience3

Went here for an early mothers day dinner in the middle of the week. Not very busy. Was seated right away and service started ok. As we were given the menus, they told us of the new pricing where it is required that everybody do a four course meal and charge is $75 per person. We had two children with us which seemed a bit steep for the two kids and they did allow us for one order for the two of them at $75. For those of you have kids we all know they cannot eat $75 worth of food let alone $35each worth of food. But it being mother's Day and a special occasion we decided to stay and enjoy dinner. When ordering drinks, the waitress brought champagne instead of the wine ordered. at the end of the meal I was charged for both even when the waitress returned the incorrect one

The portions for the meat are definitely lacking and very small. Also because of covid the chocolate selections are at a bare minimum and very boring now considering what they used to be.

We will not be going back for a long time until things hopefully recover from covid. Oh and by the way they also charge a 20% surcharge regardless of party size and you're expected to tip on top of that. Such a rip off.

F
vipFoodie2018
San Francisco
9 reviews
Dined on April 28, 2021
Overall4food4service5ambience4

Service was great! Very friendly and attentive. The salad is always outstanding, as was the cheese fondue! Entree was good - you cook it yourself, so really our fault if we didn't like it. lol Disappointed that there is not a choice to get the "Decadent" chocolate, but the dark and milk chocolates were still good. Only other little disappointments were that the Rice Krispie bites tasted a little stale and the cream cheese balls and pound cake bites were really cold, like they had not been fully defrosted. I had the blood orange drink - very good!

s
vipstephanielynne
San Francisco
9 reviews
Dined on April 24, 2021
Overall3food3service4ambience3

Had an 8pm reservation and didn't get seated until 8:30 pm. A tip was automatically added to the tab. Overall not very impressed with how the night went for my daughter.

M
Masha
San Francisco
1 review
Dined on April 24, 2021
Overall1food3service2ambience2

This place used to be one of our favorite restaurants. We hadn't gone since the start of the pandemic so now that we are fully vaccinated, we decided to go and give them some business. That was a mistake.

We had a reservation for 7 but had to wait until 7:45 for a table. The restaurant is at reduced capacity due to Covid, which I understand; however if we had to wait for 45 minutes WITH a reservation then it means the owner of this restaurant is just trying to stuff in as many people as he can, without regard for staffing, etc.

There were signs that the place is in financial trouble. We ordered the most expensive option: Surf and Turf. One of the best parts of the experience is the dipping sauces they gave you. When we were served our dinner we were told the restaurant had run out of our favorite sauce (mango chutney). The restaurant supposedly makes this chutney themselves.... so how are you out of it by 9 on a Saturday night? Also, I noticed when the chocolate course arrived that they don't give you as much chocolate as they used to. I am not sure if this is to get you out of there faster or to save money.

Then, the final insult: when we were given the bill there was an AUTOMATIC 20% SERVICE CHARGE on our bill. We were a party of 2. I had planned on tipping 20% but I resent having the choice taken away from me. A tip is not supposed to be automatic. A tip is supposed to be a reflection of service given.

I am pretty sad. I've had many birthdays there, anniversary dinners, and I even held a family dinner there when I got my Master's degree. Many diners are still anxious about eating out. La Fondue should have been doing everything they could to give us a good experience. I doubt we'll ever go back but on thing is certain: don't go yet! Wait 6 months or so and see if they get their act together. Otherwise, you will be waiting a long time, even with a reservation.

I was surprised to see that there are many new restaurants that have popped up on the same street (B

JG
vipJenniferG
San Francisco
2 reviews
Dined on April 24, 2021
Overall2food3service1ambience2

Seated 30 minutes after reservation time, only after approaching hostess to check on table. Server was rude and we felt rushed. Very little explanation of menu and options. Wine was opened, tasting poured, but server rushed off before we approved it and never poured glasses. We won't be rushing back here anytime soon.

OT
vipOpenTable Diner
San Francisco
2 reviews
Dined on April 24, 2021
Overall2food2service2ambience3

We’d been as a family once before and had an amazing time. Tonight was like going to any other chain restaurant that happened to serve fondue. What a disappointment! I seriously doubt we’ll be back.

MH
MarkH
San Francisco
1 review
Dined on April 22, 2021
Overall3food5service5ambience5

A dinner for 4 people + a couple glasses of wine is about $500. That's too much. It used to be a little over $300 and that was awfully high. We have gone to La Fondue for birthdays and Xmas eve for many years. Probably not any more.

NH
NimrodH
San Francisco
1 review
Dined on April 21, 2021
Overall5food5service5ambience5

Fun fancy dinner for the family. Will definitely come here again.

CM
vipCMerlot
San Francisco
11 reviews
Dined on April 21, 2021
Overall3food2service3ambience3

I hadn’t been here in 10 years but remained excited. The salads were surprisingly good but looked like a salad you might buy at a diner. The first course was cheese fondue with a selection of foods that probably cost the restaurant $2 to put together. Stale bread, cherry tomatoes, mini pickles, a couple of tiny potatoes broccoli and a pretzel. Third course...the kids LOVED this cause they got to cook. Two very small lobster tails and a few shrimps and prawns but the beef was a ridiculous small portions. The slice a piece was no more than 1.5 inches long. Imagine that sliced into 5 pieces. You are instructed to cook it for 45 seconds. That’s how thin it was! The chocolate course was cool. Fruit and 3 marshmallows and 2 half inch pieces of a mini snickers bar...They charge $75 per. Our bill was $300. Then they added a 20% service fee. What? Yes. $60 fee. That increased the bill to $400 and they still had a tip option on the check. The kids couldn’t stop raving about the place. But they didn’t pay $400 plus to cook your own meal of marshmallows, bread and shrimp. See you in 15 yrs.

ES
EdwardSilva408
San Francisco
2 reviews
Dined on April 18, 2021
Overall3food2service3ambience2

Tiny baby steak for two people literally 1/4 lb. 33$ service charge, for what to put vegetables on a plate?

CT
CatiaT
San Francisco
1 review
Dined on April 18, 2021
Overall3food5service3ambience4

Be ready to pay 30 percent tip included even for party of 2! I wish this had been disclosed or that I can choose tip value as we had multiple mistakes but nevertheless I will come back with my hubby and more friends in the future. Jesus bless this business!

M
Moka
San Francisco
4 reviews
Dined on April 18, 2021
Overall5food5service5ambience5

It’s a 4 course set meal at $75 per person. A little pricey for a mom and 8 year old, but we have been waiting so long for it to open back up. We usually just come for cheese and chocolate , to die for. We don’t eat the meat.
Not all cheese fondue was available but I think I found out new favorite. Bacon!!!! Sooooo good!!! We had a great day and are happy to have one of our favorite places to eat back!!!!!!!!❤️

K
Kendall
San Francisco
1 review
Dined on April 17, 2021
Overall1food1service1ambience1

The service was terrible. A mandatory 20% service charge was added on for us and being we had 11 people we paid almost a 200$ service charge for terrible terrible service. The lights were so dark we couldn’t see what we were cooking or if the items were even cooked.

I
vipIcybreeze
San Francisco
26 reviews
Dined on April 17, 2021
Overall2food2service2ambience3

They have re-opened and seem to be trying to make up for lost time relative to prices (yikes!). Basically, you're paying for the fact they can't have full capacity on tables. We've eaten there regularly for many many years. What used to be about $50 per person is now $75 per person, but with far fewer options.

Quality was not there. Service was pretty bad. Our server was nice... but it took about 3 hours to get through a meal and we had to repeatedly ask for simple things like drinks. It took ordering a coke about 4 times to finally get one. They don't write anything down, but don't remember what you asked for either. Not entirely his fault. Multiple people came to the table, including what appeared to be a manager. The meat tray came with an item missing. When we asked about it, we were told it was there - yet it clearly wasn't and the person who brought the tray to the table TOLD us it wasn't.

Tip: if you're going to go, ask for individual portions of meats. They do NOT want to do it this way, but they will. Trust me - it's a better move. Everyone gets what they want and gets the right amount of it. It's far easier for them to shrink portions when they're all combined on one tray.

They have a mandatory tip now - they call it a "service fee." It is added BEFORE tax.

Would I go again? No. Not worth it anymore.

CB
CaptainBen
San Francisco
9 reviews
Dined on April 16, 2021
Overall4food4service3ambience3

We are old customers of La Fondue at Los Gatos. We have not been there for more than 18 months and noticed some changes which may be due to covid.
Menu has been simplified. not that many options as before but still good.
We feel that we got less cheese on the Cheese Fondue as in other occasions.
The waitress was average, we got a table outside and she was not coming back to check if we needed something as frequent as she should. We had to call other people more than three times because she was not around to help us with our food. The food heaters were not warming up the food as it should have been and it was because she was not setting up the warmers as it should have been.
At the end we were assigned a tip of 20% for only the two of us. Which it was "optional" but it came already assigned in our check. It was going to take longer to ask her to change it that just leaving it that way.
Overall it was a good experience but better waitress and warmer food would have been help. My wife was cold most of the time, so seating outside was not the best seating,

RH
vipRHO123
San Francisco
3 reviews
Dined on April 11, 2021
Overall3food3service5ambience5

They should not have a fixed menus, our chocolate was horrible, and the cheese was a blob. It never melted properly and we miss that they don’t mix it in front of you. The meat quality has gone downhill... we actually didn’t even cook 3 pieces of the beef because it was solid fat!

MF
MindyF
San Francisco
1 review
Dined on April 11, 2021
Overall2food1service3ambience3

Massively overpriced for poor quality food. The salad was drenching in balsamic dressing that none of us could eat it. The salad ingredients definitive was poor quality and lacked flavor or taste. The cheese fondue was overloaded with Emmental cheese with very little to no gruyere...guess which cheese is the cheaper one! Then the entree came which was nothing but unflavored meat for grilling! Not even salt and pepper seasoning. And frankly, I’m not paying $75 per person to just grill unseasoned meat in a cooktop grill. Then the milk chocolate fondue was super sugary. When we asked the brand of chocolate, we found it it was an American brand which are know for high sugar content. For $75 per person, they can’t even give us high quality European chocolate. Then we we asked for additional pastry puffs, they came frozen solid. We also had to get up and find some one to get us more drinks, to get us salt and pepper and ask to adjust the heat of the grill! Then there is the 20% additional service fee that is written in such small print at the bottom corner of the menu, that we couldn’t even read it! What a shock when we received the bill because, of course, none of this was explained to us until we got the bill. When we voiced our disappointment to the manger, he didn’t care and started arguing back with us. He literally said that the frozen puff pastries are supposed to be frozen. Well, these were so frozen that we couldn’t bite them. This place has nothing but low quality ingredients, mediocre service and exorbitant high prices. We will never come again!

OT
OpenTable Diner
San Francisco
1 review
Dined on April 10, 2021
Overall5food5service5ambience5

Food was delicious! Their menu is smaller right now, but had a good selection. Our server, Michele, was the absolute best!!! We’ve dined at La Fondue many times and have always had excellent service. Michele just happened to be outstanding!!!

A
Alex
San Francisco
1 review
Dined on April 10, 2021
Overall5food5service5ambience4

My girlfriend and I wanted to sit-in at a Fondue placed but they are closed where we live in Sacramento. We decided to drive to La Fondue from Sacramento and stay the night in Los Gatos. I was a little worried about how our experience would be because of some of the mixed reviews but it was definitely worth the drive, as our experience surpassed our expectations.

We were seated away from people and felt very safe. Our server was friendly and attentive. I can’t remember her name but she made the experience fun and enjoyable.

The food was a bit pricey but very much worth it. We had a four course meal that started with a large salad and included cheese fondue, meat grilling, and ended with delicious chocolate fondue.

The atmosphere of the restaurant was nice. It was unique and comfortable. The servers work as a team so you can ask for help from another server without having to wait for yours. This made us feel well attended.

The only thing that I would have liked changed is the music. They play a really random playlist of songs from different genres of music and it doesn’t fit the ambience of the restaurant. The manager told me that it was an old restaurant playlist and said they’d be open to changing it. Not really a big deal overall. We will be going to La Fondue again soon.

OT
OpenTable Diner
San Francisco
1 review
Dined on April 9, 2021
Overall5food5service5ambience4

We had a lovely dinner and our server Chloe was a delight. Made coming out to celebrate my mom’s celebration even more special.

E
Edzecat
San Francisco
3 reviews
Dined on April 8, 2021
Overall4food4service4ambience4

Good small restaurant rather sympathetic in family but nothing exceptional

S
Scott
Hawaii
3 reviews
Dined on April 7, 2021
Overall3food4service3ambience2

The good-
Our waiter was super friendly and was trying as hard as he could even though he had way too much going on.
The food tasted great! But I guess that depends on you because you cook it yourself.
The bad-
We had reserved indoor seating, when we got there we were seated at the first table, right next to the door. It was pretty cold from the wind blowing in and there were a few mosquitos buzzing around. One even landed in my water.
Our waiter was incredibly busy, he was super nice but way overworked. It took a very long time for any kind of service so we were there for almost 3 hours. They never turned our hot plate on when they brought out the fondue, when I asked someone about it she said it was just on a low setting and seemed a bit annoyed (our cheese was pretty much solid from it not being turned on). They also brought me the wrong drink which took about 15 minutes to fix. I just expected a little better service for a 200+$ meal.

Overall it wasn’t the best experience. I had been here a few times before and it was a bit better. Maybe they were just having an off day or were working with limited staff due to Covid restrictions.

OT
OpenTable Diner
San Francisco
1 review
Dined on April 7, 2021
Overall3food5service5ambience2

We love LF, normally. Our server (Elijah) was great as was the rest of the staff. Unfortunately one of the best things about LF is the show of making the fondue, heating it, and doing the prep; and everything was made behind the scenes and brought out to us...didn’t feel like it was a welcoming experience

S
Sassypants
San Francisco
10 reviews
Dined on April 3, 2021
Overall4food5service4ambience4

We have been regular guests at La Fondue for many years, well over twenty to be closer to the truth. We even held our wedding reception here. Unfortunately with the pandemic and massive closure our economy, we haven’t been able to find a this fine establishment. Tonight was a celebration of our daughters birthday coupled with the economy re-opening, it was decided to go out to dine. As always, the food was excellent and the restaurant was just as remembered it. We were disappointed to learn that our favorite cheese (the Stinking Rose) was not prepared table side. Our service throughout the evening continued to feel off ip to and including the lag between the meal and dessert (roughly 30 minutes). We had to ultimately skip dessert to handle other obligations. The bill arrived with an added surprise, an automatic gratuity of 20 % even though it was only a party of 4. It wasn’t until I asked the server that I was told about the automatic addition. I do not believe that is a proper way to go about ensuring tips mandatorily.

AJ
AdrienneJ
San Francisco
2 reviews
Dined on April 3, 2021
Overall2food3service2ambience4

I understand the need for changes during covid times, but it made the experience not worth the price. Where it used to feel like an intimate experience, now fees like just any other restaurant- overpriced and rushed.

Cheese made in the back (runny and cold by the time it came to table) . Limited menu, fixed and over priced
:( Not worth it

OT
OpenTable Diner
San Francisco
7 reviews
Dined on April 2, 2021
Overall5food4service5ambience5

I had an awesome time here. I came to celebrate my birthday and the service was really good and everyone was super friendly. The food was good it wasn’t anything out of this world but it was delicious. I like the fondue I just didn’t like that there was a time limit on being there. Overall it was an awesome experience and I would go again.

LR
vipLynieR
San Francisco
82 reviews
Dined on April 1, 2021
Overall5food5service5ambience5

Ambiance, service and food were wonderful! Couldn’t have been any better! Chloe was our server, she was great at pacing and making us feel welcome and comfortable.

OT
OpenTable Diner
Hawaii
1 review
Dined on March 28, 2021
Overall2food2service2ambience4

Very disappointed after coming here for days. Party of 5 seated at a huge booth where we couldn’t reach one of the burners at all. Waiter said it was an interactive experience to walk around the table. For $500 I’m not walking around to dip in the cheese. Only one cheese and one chocolate pot. Ridiculous. Salads were smaller and inconsistent. Only one salad had one cherry tomorrow. 3/4 had the chef rolls. Other was missing. Seemed sloppy. Had to keep asking for water and two tiny bowls of bread for 5 people. They seemed like it was a nuisance when we asked for more. Chocolate never got warm and they didn’t stop to ask until the bill was presented. Just a waste of money and a poor experience. Won’t go back.

GW
GinnyW
1 review
Dined on March 28, 2021
Overall5food5service5ambience5

We always love our experience at La Fondue, and we have missed it terribly during quarantine. Our recent visit was incredible as usual with delicious food and great service. They are taking COVID precautions very seriously and have made a number of modifications for health & safety. We very much appreciated it! They also added some hard alcohol drinks to their menu, and they were soooooo tasty! Highly recommend!

OT
OpenTable Diner
San Francisco
1 review
Dined on March 28, 2021
Overall2food2service2ambience2

felt very rushed. Although it was good of our waitress to make sure we had everything we needed, she kept checking up on us every 5 minutes. It almost became a little suffocating.

OT
OpenTable Diner
San Francisco
3 reviews
Dined on March 27, 2021
Overall5food5service5ambience5

So glad they’re open again! My husband and I celebrate our anniversary this past wknd. This is my all time favorite place ❤️ best fondue ever!

RS
RosaSJ
San Francisco
14 reviews
Dined on March 27, 2021
Overall5food5service4ambience5

The food was so delicious, much needed outing! The staff was delightful!

OT
OpenTable Diner
San Francisco
1 review
Dined on March 26, 2021
Overall3food3service5ambience4

Our waiter was excellent. The food quality was good and the cheese was awesome. However, the various sauces were entirely lackluster.

OT
OpenTable Diner
1 review
Dined on March 24, 2021
Overall4food5service5ambience5

Food great, server great. Definitely not a cheap night out but I’m ready for that. What I wasn’t ready for was a 20% pre tax charge. Not a large party charge or a recommendation charge... 20% added to my bill for a party of two. I’ll certainly go back when I know I’ll spend $400 for 2 people.

OT
OpenTable Diner
1 review
Dined on March 21, 2021
Overall2food1service2ambience2

Unfortunately it's always easier to ruin than to build my experience in this restaurant is remembered by one event
A staff who recommended and applied this flammable alcohol to our chocolate fondue I wish he would have stayed and tried his masterpiece which tasted like dental office mouthwash alcohol. He was either ignorant or clueless about what he was doing
I hope this is only an unlucky moment for this customer but it's enough for me to put this restaurant in forgot about it category

HD
HDEP
San Francisco
1 review
Dined on March 21, 2021
Overall5food5service5ambience5

The MOST delicious food... a bit pricey, but worth a splurge now and then.

CC
CarlyC
San Francisco
1 review
Dined on March 20, 2021
Overall5food5service5ambience5

We come here all the time and we love it! Food and atmosphere is great

OT
OpenTable Diner
San Francisco
1 review
Dined on March 13, 2021
Overall3food5service3ambience5

Rushed service

OT
vipOpenTable Diner
San Francisco
2 reviews
Dined on March 13, 2021
Overall2food2service4ambience4

Not the best experience we’ve had. I’ll give them a bit of a break due to just reopening due to being closed for awhile due to COVID, but we were disappointed. La Fondue is our favorite restaurant and so we were really looking forward to going.

They didn’t have the cheese we normally get. The bread was very hard and stale. We never received our salads. The meats didn’t taste as fresh as they normally do. We didn’t have the toffee in our chocolate, it was just plain milk chocolate.

They also raised the prices quite a bit. I only had 1 glass of wine and our bill was around $230.00. I don’t mind paying that price for really great food but it wasn’t really great.

FAQs

La Fondue - Saratoga is rated 3.9 stars by 4816 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.