La Central by Mario Pagan

La Central by Mario Pagan reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. A

   Anas

   Unspecified1 review

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   The food tasted great and the server was very nice. Me and my wife are both Muslims, we got virgin drinks (Mocktails) and we were very specific about not drinking alcohol when ordering. I know that mistakes happen but this mistake was a major one that is unacceptable especially since that was the first time I drank alcohol in my life. In the end, I wish we had some sort of price taken off the check for the inconvenience or the managers come speak with us but instead we were just stared at by every employee in the restaurant.
   

   La Central by Mario PaganResponded today

   Thanks for visiting us, Anas. We're glad to hear that you enjoyed the taste of our food and found our service to be nice. We apologize for the misunderstanding regarding your drink order. We understand how important it is to be specific about alcohol and we're sorry for any inconvenience caused. We assure you that we will look into this matter. We hope to serve you better in the future.
   

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2. T

   Terrice

   New York City1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Loved the Cesar salad. The picana was a little charred but otherwise good the chicken and asparagus tasted great 😊
   

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3. M

   Mina

   Los Angeles3 reviews

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 5

   I wish I could give this place 5 full stars but it was hard to do due to the service. While everything was delicious getting service and food was so incredibly slow. While the place was busy it was not full and still no justification as to why it was slow. Our server would forget our drinks and often times we were chasing him. Our steaks came out about 45 + mins after our appetizers and we couldn’t believe it especially since we came prepared and ordered everything when he asked us about drinks. Again, beautiful place, great atmosphere and delicious food but gotta work on the customer service and service in general. Our whole dinner experience was well over 2 hrs and not by choice, which is disappointing when we had plans to explore a bit of San Juan afterwards.
   

   La Central by Mario PaganResponded today

   Thanks for visiting us, Mina. We're glad to hear that you enjoyed the food and atmosphere at La Central by Mario Pagan. We're sorry to hear about the slow service you experienced and the delay in serving your drinks. We take pride in our service and we're sorry that we didn't meet your expectations this time. We appreciate your feedback and will use it to improve our service. We're looking forward to serving you better in the future.
   

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4. C

   Carmen

   New York City3 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Excelente y atento servicio en un ambiente familiar. 100% recomendado!
   

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5. L

   Luis

   Caribbean3 reviews

   3.0

   Dined 7 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   The meat was overcooked and cold, everything else ok.
   

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6. E

   Eduardo Daniel

   Caribbean8 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We came as a party of eight and had an outstanding dining experience. From the moment we arrived, the service was attentive, friendly, and seamless. The ambiance is stylish and vibrant, perfect for both a night out or a special occasion. Our table enjoyed a variety of dishes — the filet mignon was perfectly cooked and flavorful, the chicken was juicy and well-seasoned, and the salted salmon was a standout. The sides, especially the rice and fried plantains, were delicious and complemented the mains beautifully. We also ordered a bottle of wine, which paired nicely with the meal and rounded out the experience. Every detail was thoughtfully executed, and it’s clear the team at La Central takes pride in what they do. Highly recommend — we’ll definitely be returning.
   

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7. K

   Karla

   New York City6 reviews

   5.0

   Dined on April 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was excellent. Service was great and the ambiance was beautiful. Will definitely come here again when visiting PR!
   

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8. M

   Marely

   San Francisco1 review

   5.0

   Dined on April 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of my favorites places to go, always a good choice.
   

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9. W

   William

   Caribbean3 reviews

   5.0

   Dined on April 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great drinks and food Service was outstanding and the ambiance and the restaurant was of very good decor and taste
   

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10. A

    ANDRELIZA

    Orlando1 review

    5.0

    Dined on April 17, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Excelente servicio y la comida demasiada deliciosa 🥰
    

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