Permanently Closed - La Belle Helene
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Whether you’re joining us for brunch, lunch, or dinner, you’ll want to take a seat at the pewter-topped bar that stretches on for days, grab a comfortable leather banquette, or claim an intimate outdoor table for two. Our authentic brasserie-style menu, carefully crafted and curated by the esteemed Paris-based restaurant team Ducasse Conseil, highlights delicious local ingredients and a wide selection of specialty beers, signature cocktails, and French wines by the glass — making La Belle Helene the perfect destination in Charlotte for a leisurely lunch, after-work happy hour, special occasion, or impromptu every gathering with friends.
The place is closed! Why did it let me make a reservation???
Would have been nice if they were OPEN! Went out for a celebration and was unpleasantly surprised when we showed up for our reservation and it was dark.
I made reservations and confirmed - showed up at the restaurant and it was closed
The restaurant was closed for business. Open Table needs to update their site to inform customers the restaurant is closed due to COVID-19. Also do not allow customers to make a reservation on your platform of an establishment that is closed.
This restaurant is closed. It should not be taking reservations on OpenTable.
The restaurant was closed - why did it let us make a reservation ?
Open table did not tell me this restaurant was closed for COVID
This was my second time dining there. Very nice restaurant and I would definitely go back again. I give it five stars, but I would like to share a couple things for Mgmt. to consider… My daughter asked about one of the cocktail specials if it could be slightly changed, but the waiter told her no... I have never been anywhere where a bartender would not be willing to make a patron whatever the heart desired. I had the moules frites and although the flavors were interesting with the curry and coconut milk, I would beg a French restaurant to offer a more traditional French moules frites. We also were there dining on a Saturday night at 8:30 PM & would’ve loved if the restaurant was not quite so bright. The light fixtures are beautiful, but should be dimmed more at prime dining. All of that said, we still love the restaurant.
We had a wonderful dining experience. Spectacular ambiance, delicious food, very engaging and personable service.
I really enjoyed my server. Not everything was perfect but her recovery by executing excellent customer service was unmatched. I didn’t catch her name but in two instances something went contrary to how it should’ve and her ability to empathize with the customer and offer any solutions was great!
Our server was wonderful! She was able to answer questions and accommodate our needs. All four of us felt the prices did not reflect the quality of the food. Nothing was bad, but nothing stood out. Too pricey for average food.
Great place! Love this restaurant! Highly recommended for Sunday Brunch!
Maria was a superb server. Great personality, knowledge and positive attitude. Special attentiveness was key too.
Jared provided a well timed personal touch to the table. Great team, great food and great ambience
La Belle Helene is one of our favorite restaurants in Uptown. It's a beautiful authentic french brasserie feel. This past Saturday our experience was a bit off. It started strong however our waitress forgot us and our finished dishes for at least 15 minutes. Staff went by seeing the dishes pushed to the side and kept walking. Finally a young man stopped, apologized and removed them.
The food was delicious as always but the service was not on par regrettably.
Of course we enjoyed our evening and will be back but hope this was a misstep and not a continued trend, as we love this restaurant.
I love this place. I live in Cary, NC but have travelled to Charlotte twice to dine here. This last time was to treat a friend for a special dinner for her 50th birthday. The service is top notch - friendly and attentive. The food is divine. I look forward to my next visit.
Great service and good food!
Our waitress was amazing and great sales person for the restaurant!
We had a very nice dinner on Friday evening at LBH. We look forward to returning. Ask for Maria, she's great.
Jason - our Server - was amazing
Staff was awesome and the food was excellent!!!
Excellent as always.
Kasey is the best; Give her a raise!
Aaron is great !!! Management is great, thanks Christy!! ;)
Excellent food, excellent company, and quality service
My wife and I had a special night out, and ordered the confit of duck and the French Sole. The food was outstanding, service was attentive without being intrusive, and the ambiance was very classy. Wine list was pricey but my French Burgundy was wonderful. We were very pleased and will return soon.
Excellent brunch experience..
Great service, great food, great management.
Lovely food and wine at La Belle Helene. For last Saturday's date night, we shared the tasty foi. Always a favorite. I then had the scallops special with a big hunk of pork belly. Very good. My wife had sole. Also cooked very well in a lemony beurre blanc sauce. We couldn't decide on dessert, so we pigged out on mousse and profiteroles. Super rich milk chocolate sauce with the profiteroles and the "mousse" sure seemed pretty close to a chocolate souffle to me. That's a good thing, of course.
Washed it all down with a bottle of rose and then a couple of 10 year tawny.
Delicious menu and incredible service in a beautiful setting!
La Belle Helene went out of their way to treat my party of five adults and one toddler to an excellent meal. Our waitress was attentive, and we received attention from the maitre d'hotel as well. There were two birthdays in our group, and La Belle Helene made sure that we enjoyed ourselves. This is a beautiful restaurant, and ideally suited for special occasions, or date nights. As my wife and I discovered though, they are extremely accommodating of well behaved toddlers. Between all of the lights in the restaurant, and the crayons our waitress brought us, it was easy to keep our toddler happy throughout the whole meal. Our party ordered a selection of cheeses, the dover sole, the salmon, the trout salad, and two rotisserie salads, with profiteroles for desert. Everything was excellent. I would recommend La Belle Helene to anyone looking for a special evening in downtown Charlotte.
Had an absolutely wonderful dining experience
Fabulous food and excellent service!!
Although the food was excellent, the service and management was sub par for this caliber of restaurant. It took forever for the bartender to serve the couple we were meeting for dinner that arrived prior to us. Then, upon our arrival, we experienced the same extremely slow service -- and there was no one sitting at the bar other than three other individuals. It seemed as if the bartender could not manage the bar and the alcohol orders being submitted for the tables dinning. This was disappointing since he made great drinks. However, we had plenty of time for the slow service at the bar since we were not sat at our table until well after our reservation due to our "table not being ready." Upon being seated, we did order a fairly expensive bottle of red wine, of which the waitstaff knocked over on my boyfriend's white shirt and pants. We were not offered any compensation for the split wine initially. Upon receipt of the check, we did say something to the waitress, of which then the manager took off $26. Like I said, great food, but not great service! And, unfortunately it was all four of our first time dining here and none of us have any desire to return.