La Belle Helene

4.5
490 Reviews
$30 and under
French
Refined brasserie serving French fare, beer & wine in a soaring, elegant space with a lengthy bar.

Experiences

  • Christmas Eve Menu (Prix-fixe or A la carte)

    $75.00 per person

    Dec 24, 2021 only

    We will be offering a special 3-course prix-fixe menu on Christmas Eve. It will be $75 per person for all 3-courses and will also be offered a la carte. A credit card is required to make the reservation and we will have a 48 hour, $25 cancelation policy. We hope to see you soon! Joyeuses Fêtes!
  • New Year's Eve 2022

    Dec 31, 2021 only

    We will be offering a special 3-course prix-fixe menu on New Year's Eve. Pricing is based off of reservation time: $80 5pm-5:45pm $90 6pm-6:45pm $100 7pm-7:45pm $120 8pm-until Includes 1/2 bottle of champagne for parties of 2; 1 full bottle of champagne for parties of 4 A credit card is required to book the reservation and we will have a 48 hour, $50 cancellation policy.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
What 490 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
food
4.4
service
4.8
ambience
4.2
value
Noise · Moderate
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OT
vipOpenTable Diner
Charlotte
3 reviews
Dined a day ago
Overall3food2service5ambience5

For the price the food was not great. Several of the dishes were obviously frozen. The bread was very hard. The only thing would definitely recommend is the stack of crêpes and French onion soup.

m
vipmichaelab
Charlotte
8 reviews
Dined 2 days ago
Overall5food5service5ambience5

Loved the ambiance, the food and the service. One of the best restaurants overall in Charlotte. My only suggestion is that they dim the lights at dinner time. It was very bright. Last time I was there I heard someone suggesting the same and they said that they had forgotten to do so. But it was very bright this time too.

OS
OdeSi
1 review
Dined 2 days ago
Overall4food4service4ambience5

Easy to book and Easy to get to. Lovely staff. Simple lunch menu but good food. Love the decor!

AS
vipAnnS
Charlotte
20 reviews
Dined 3 days ago
Overall5food5service5ambience5

Lovely and delicious!

OT
OpenTable Diner
New York Area
1 review
Dined 4 days ago
Overall3food2service4ambience5

My family and I went for the Thanksgiving pre-fixe dinner. The ambiance is great and the place is beautiful. Staff was working very hard. However, we were sat 30 minutes late. Because of this, we were one of the last tables there and felt like we were eating while staff was cleaning around us. There were only 2/3 options for each course which was fine, but, they were out of one dish for each course so we didn’t even have a choice. We wouldn’t have went for a pre fixe experience if that was going to be the case. Would like go back because of the kind service and beautiful environment, but hesitant because of this experience. It’s much to pricey to not get what you paid for…

M
Mike
Charlotte
1 review
Dined 4 days ago
Overall2food2service1ambience3

Made a reservation over 1 month in advance for Thanksgiving meal. Arrived on time for reservation and had to wait 30 minutes for table. Hostess stated that people were staying longer than expected and that we could have seat at bar and get drink. We sat at bar for 15 minutes before we could even get a drink. Seemed like the were accepting walk ins off the street and prioritizing them before people with reservations. Food was mediocre, service was poor. Would not recommend.

SO
SisterOfWolvie
Charlotte
3 reviews
Dined 4 days ago
Overall4food4service4ambience3

Food was tasty and well prepared. This was Thanksgiving dinner and it was filled with traditional foods. There were also less traditional and vegetarian options. They were very busy and I think somewhat over-estimated their capacity; had a couple of hiccups in seating and service. Also requested a separate tip for the kitchen, which I found odd. But overall, can be recommended.

MS
MissyS
Charlotte
1 review
Dined 4 days ago
Overall5food5service5ambience5

Corinne S. was the best! Food, service and atmosphere also wonderful. It’s a joy to be able to have an audible conversation in a lovely restaurant.

SC
SylviaC
1 review
Dined 4 days ago
Overall5food5service5ambience5

The food is fantastic and the service is superb. Yes the food is overpriced. However the ambience and the taste of the food pretty much justifies it.

OT
OpenTable Diner
San Francisco
1 review
Dined 4 days ago
Overall3food3service3ambience5

It was Thanksgiving... service was slow due to bar; wine parings were not timely with courses. Some courses were excellent first and third. Main dishes were ok. sides were cold, porcetta was overly fatty. gnocchi was average.

MW
MattW
Charlotte
8 reviews
Dined 4 days ago
Overall3food4service2ambience4

Do not bring medically fragile people to this restaurant. Thanksgiving was our second time at La Belle Helene, and it was (understandably) not as good as the first time. The plants need watering, and the flower arrangements were thin and sad. Make or break? No. Indicative of struggling? Yes. We came 30 minutes before our reservation, and said we could wait or not, as suited them. We were politely and quickly seated. Then ignored. One of the front house staff took pity on us and brought us water and took our drink order. We had the soup and also the salad. Outstanding. We had the porchetta and also the turkey. Loved both. Loved our pre meal cocktails, loved the wine. After dinner we had The Delphi (smoked bourbon) that was the worst I've ever had. Yuck. Pure butane. I ordered the $12 sparkling wine and was served and charged for the $25 champagne. Dessert was just ok. There was no sending anything back or getting anything adjusted, it was honestly all they could do to get us served. That being said, we still tipped generously AND tipped the kitchen separately. Go with the program, people. You have to recognize that these people are working on a holiday for you, so pony up and be grateful. If I don't go back, it would be because not only are they not enforcing the mask mandate, there isn't even a sign posted. Almost no masks on customers, less than half of the staff masked. Unbelievable as we approach 800K dead in this country. I don't expect to encounter covid denying in a high end establishment. When you don't enforce the mask mandate, I wonder if you enforce Health Dept rules at all.
Very disrespectful of the staff, customers, and city.

JS
JoseS
Houston
1 review
Dined 4 days ago
Overall5food4service5ambience5

Excellent restaurant if you want to spend a good time for a special celebration.

R
Renee
Denver
1 review
Dined 4 days ago
Overall3food2service2ambience3

The decor is very pretty, we loved the long bar. We really appreciated that they were open for Thanksgiving, but ran into a few hiccups. Our server was nice, but we didn't see him much and the service was slow. This is most likely the cause of reservation issues later in the day. We all ordered the turkey dinner, but my plate had sour turkey on it. It tasted as though the turkey had gone bad and would have made me sick if I continued eating it. This was very odd since everyone else's turkey at the table was fine (although flavorless). Regardless, I had to send mine back for a replacement. We felt the temperature of the food was almost cold. The gravy was flavorful but very watery. The pureed potatoes were congealed on the plate and must have been there for a long while. The rolls, salad, mushroom soup and green beans were good. The pumpkin pound cake was really pretty but not very tasty. Not even sure how it could be considered a pound cake. We enjoyed the pecan dessert, very delicious. Overall, we were not impressed (especially for the price) and most likely won't be back.

MC
vipMichaelC
Charlotte
3 reviews
Dined 4 days ago
Overall3food2service2ambience5

It was Thanksgiving so the restaurant was busy but the food was mediocre at best and the service was subpar for a restaurant that charges these prices. The turkey portion was small and, for one of us, it was the first carving, so lots of skin, not that much meat. Sides were cold so the mashed potatoes became hard. Desserts were really bad. Flavorless and seemed not fresh. One seemed to be a deconstructed pecan pie that simply didn't work. We had to ask more than 3 times for the wine to be served. Each time the server apologized and promised she would get right on it but she didn't. I watched. She never approached the bar.

We also felt rushed through the meal. The next course arrived before we were finished with the previous one and they were constantly trying to take our plates before we were finished.

I had been to this restaurant under previous ownership. Don't think I'll be back. Unfortunate because the dining room is beautiful.

R
Rico
Richmond
2 reviews
Dined 4 days ago
Overall5food5service5ambience5

Beautiful space. The food was very good! We went for the Thanksgiving Prix Fixe menu and enjoyed it. We definitely have to come back and try the actual menu.

OT
vipOpenTable Diner
Charlotte
3 reviews
Dined 5 days ago
Overall5food5service3ambience5

We found it very odd the mask mandate is not enforced in this restaurant. Most servers and patrons were without masks. That said, food was very good. Server was very nice but also very busy.

OT
OpenTable Diner
Charlotte
5 reviews
Dined 5 days ago
Overall4food4service5ambience5

Our waitress, Whitney L. was a complete joy. She was on point, friendly, knowledgeable and professional.
The escargot appetizer was dry and disappointing. HOWEVER, hands down the duck l'orange for 2 was the was the best we've ever had. Mom and I are about to crush the leftovers here in our hotel room!
The pecan ice cream dessert was so good that I lack the words to describe how excellent it tasted in our mouths. Splendid... Perfect... Orgasmic?! Worth every penny.
We enjoyed three courses a few wines and the Thanksgiving parade moving by the windows. It was almost magical.

T
Trini
New York Area
14 reviews
Dined 6 days ago
Overall5food5service4ambience5

Good take on a Paris Bistro with a modern twist, very well done lovely atmosphere, good food and service.
Great for a date or celebration, they have celebration rooms that look lovely too, certainly worth the visit.

DJ
DavidJ
1 review
Dined on November 21, 2021
Overall2food4service3ambience5

Coffee was cold. Waitress was helpful and attentive but we had to wait on everything that was out of her control. We could recommend if they fix the problems

RM
RMorris
Dallas
46 reviews
Dined on November 21, 2021
Overall5food5service5ambience5

We were very early for reservation, they let us sit at bar. Server offered to let us order there. Food was delicious, service excellent. Highly recommended.

B
Bess
Western NC
6 reviews
Dined on November 21, 2021
Overall5food5service5ambience5

We were enroute to a different place and realized that the wait was unreasonable. I opened the Open Table app, and realized that La Belle was nearby with a reservation that was available within a few minutes. What a delightful serendipity! Everything about our brunch was perfect - the service, the ambience, the food, and especially the little touches like the warm madeleines with my mimosa and the macaroon with my coffee. We are already planning our next trip to Charlotte, and La Belle is definitely on the agenda.

La Belle Helene
Responded 6 days ago

Thanks, Bess! Looking forward to having you back in again soon.

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AH
vipAmyH
Houston
24 reviews
Dined on November 21, 2021
Overall3food4service3ambience5

Had to wait for regular coffee to be brewed. Was not asked for refill.
Understand that it was busy. The tomato soup was very good. Could use smaller portion options.
Restaurant was very beautiful. Very busy.

D
Denise
1 review
Dined on November 21, 2021
Overall3food3service4ambience5

I was disappointed in the dish I ordered. I had the Croque Monsieur. It was all thick bread and a very little thin slice of ham with heavy cream sauce on top. No sides with any dish. I ordered a side of hash browns that was a small triangle of brick hard potatoes. The service was good. It was a surprise Birthday brunch for 6. I paid $300 total. I will not be back. The bill also asks for tip for kitchen too (optional).
Not worth hype and price.

AW
AmyW
Charlotte
4 reviews
Dined on November 21, 2021
Overall5food5service5ambience5

Excellent quality of food and service. Great coffee as well!

La Belle Helene
Responded 6 days ago

Thanks, Amy!

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OT
OpenTable Diner
Charlotte
1 review
Dined on November 20, 2021
Overall3food4service1ambience4

I am not sure if there is any value to making a reservation. We made a reservation far ahead of time and specified it was for a birthday. We arrived a few minutes before our scheduled reservation time and we were told that it would be a few minutes. After 45 minutes of watching other groups get seated who arrived later we began to remind the hostess that we were still waiting. We finally were seated one hour after our reservation time. The hostess was perfunctorily apologetic and promised that a manager would be by to talk to us. No manager ever appeared and there was no indication that anybody was aware that we were celebrating a birthday.

It was twenty five more minutes before a server appeared. In the interim we had not even been offered water. We had to flag down somebody to get the candle on our table lit. The server was new but she was personable and she tried hard despite struggling to open a bottle of wine.

On average, the food was ok, but the appetizer, which should have been warm had parts that were ice cold and parts that burned your mouth. My fish was excellent but my wife’s duck was a disappointment. By the time we got to dessert, the items we wanted were sold out so we passed on dessert. We probably will not return.

OT
OpenTable Diner
Charlotte
1 review
Dined on November 20, 2021
Overall1food1service1ambience4

The service was horrible from having to wait an unreasonable amount of time for our table to an even more unreasonable amount of time for our food. The taste of the food was mediocre. Very disappointed and will not be going back.

c
vipchrisl
Charlotte
1 review
Dined on November 20, 2021
Overall2food4service1ambience5

After arriving 5 min before reservation we were seated immediately. Then 15 minutes before someone arrived at the table. When she did, she indicated she would just start us out and server would follow shortly. We then saw her interact with said server who just shrugged and indicated to her he was “too busy.” When she did return she did a great job. In fact she saved us from just getting up and leaving.

J
vipJill
Charlotte
24 reviews
Dined on November 20, 2021
Overall5food5service5ambience5

My friends ordered the quiche and I enjoyed the fruit crepes.
All of us were so pleased with the food.
The decor and ambiance were special

La Belle Helene
Responded 6 days ago

Thanks, Jill!

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OT
vipOpenTable Diner
San Francisco
1 review
Dined on November 20, 2021
Overall5food5service5ambience5

Amazing. We had the absolute best time!

OT
OneT
1 review
Dined on November 19, 2021
Overall5food5service5ambience5

Excellent service, ambiance and food. The Duck L’orange was a delight. Highly recommend.

B
Beau
Charlotte
12 reviews
Dined on November 19, 2021
Overall5food5service5ambience5

Great experience all around. All 4 of us had a great time.

AM
AndreaM
Jacksonville
46 reviews
Dined on November 17, 2021
Overall5food4service5ambience5

The ambiance and the service are both excellent. We enjoyed our lunch and took dessert to go. I highly recommend the tomato bisque and French onion soup.

M
Mandlikova
1 review
Dined on November 16, 2021
Overall4food5service5ambience4

The service was great - loved our server. The food was excellent. We were in a private room that was semi private with another party, and they did not shut the doors inbetween, and we asked 2 times, and so the other table was super loud. The overall space is beautiful, and as much as I love the food, I would never do a group dinner here again as we could not hear, so we did not enjoy our time eating together as much as we could have since the other table was so, so loud.

OT
vipOpenTable Diner
Charlotte
5 reviews
Dined on November 16, 2021
Overall3food5service1ambience4

Our server was terrible. Probably won't come back for that reason alone.

SH
vipSusanH
Baltimore
22 reviews
Dined on November 16, 2021
Overall5food4service4ambience5

Have always loved this restaurant, first dinner trip back ( have brunched). Service was very good , servers attentive. French onion soup always good. My steak and mashed potatoes were excellent. My husband’s salmon was kind of a hot mess. Visually unappealing and just a strange combo of flavors. But always game he ate it, skipping the pepper mess it sat on. A little disappointing but not a big deal. I did ding the servers 1 star for 2 reasons. You know, the old we are all over you until you want the check to leave. We said at beginning of meal we wanted to have wine corked to take home. The cork wasn’t on the wine plate and asked us where it was😂 Even looked on the floor. Obviously, it was taken away at some point. 2 corks later, we were good to go. Almost - had to ask for a bag. No wine bags, given a huge carry out bag.🤣 Small things, easy to fix. We will be back, no problem,

AA
AashnaA
1 review
Dined on November 14, 2021
Overall5food5service5ambience5

Beautiful restaurant! The food and wine were amazing, especially the desserts! Highly recommend for a fancy girls night or an anniversary dinner.

R
Romeo
1 review
Dined on November 14, 2021
Overall5food5service5ambience5

We attended La Belle Helene for my sisters birthday dinner, we had originally a table but due to a parties stay they moved us to a private room. From the get go the service was great, the ambience and our server were nothing but top notch. We hope to be back soon!

OT
OpenTable Diner
Charlotte
8 reviews
Dined on November 14, 2021
Overall3food5service2ambience5

It’s a nice a s cozy place to have a relaxed evening. I loved the food and ambiance. The only reason, I am giving 3 stars is because We never received our drinks that we ordered, after the meal when I told them, they didn’t even care to apologize for it. It was kind of rude. But the food from the kitchen is amazing. I loved the taste and presentation.

C
Coco
Charlotte
1 review
Dined on November 14, 2021
Overall3food4service2ambience5

The food took forever to come. The place wasn't that busy at all, many servers on duty, however, everything including drinks took a long time. I really didn't like that. To even get butter or syrup I had to ask, when that should have been brought. And a shared food item was added to my bill when the waiter should've asked who's to put it to. I did not like the service and was highly disappointed. I have no intention of ever going back. It did not give high end or classy restaurant vibes. Just rhe decor does. Everything else was subpar. Only go to take pics. Not for the food or service.

m
maximet
1 review
Dined on November 14, 2021
Overall3food4service1ambience4

French food but not French service ...
bad point

FAQs

La Belle Helene is rated 4.5 stars by 490 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.