What a fun birthday celebration!
The restaurant is beautiful and our server was lovely. The food presentation was fancy and everything was delicious.

Great restaurant!! Delicious food and wonderful service. The only downside…The music was too loud. Was difficult at times to hear my dinner partner over a small table.

This restaurant is absolutely beautiful, however our food was just okay. Some dishes were very good, some bland and mediocre. Most importantly, there were no Covid precautions, people were seated right on top of each other, and the majority of staff had no masks. Also, the air conditioner where we were seated kept going on and off, so it kept going back and forth from us all sweating in our food to being comfortable. I so wanted to love this restaurant, but I didn’t.

Had the beef bourguignon. It was excellent. Great service and fun atmosphere.

Wonderful service and the food was perhaps the best food I have ever had.

Love the restaurant ecstatic and our waitresses was the nicest. The food was not the best at all. The duck was a bit too dry and my wife steak was not worthy of price. But it was a great a great date night for us.

First time there.
Good -Liked valet. Enjoyed the food.

Bad - Got billed for 2 french onion soups. Only ordered one. Replaced the original one with a shrimp cocktail.
Paid the bill without checking the detail. Out $14.00 + tax.

We have been dining here for many years-- quality of food is always good , creative.
Service was good.
We were disappointed that besides ourselves and the female hostess, NO ONE had a mask- no server, no bartender, no busser
Disappointing to us as repeat customers.

Do the hard work-- require a mask or no service!

My boyfriend and I had an amazing dinner on 9/14/2021. The service was attentive and fun. The vibe in the whole restaurant was relaxing, but also energetic. Also, the decor! :-D That is one element that I very much enjoyed. 5 Stars - 100% Recommend

First time back since ownership change, and we were not disappointed. Space is still beautiful, and service was thorough. Lauren did an excellent job with suggestions, and we were pleased with our night our.

Thank you for providing a wonderful dinner for my two Birthday gals.

AMAZING! THE BEST! Atmosphere, food, service! Not a single complaint! My ABSOLUTE favorite!

I highly recommend this wonderful restaurant. The food and service are excellent.

First trip back since new management! They haven’t missed a step!

Awesome food with excellent service

Excellent service and cuisine!

Have been to this restaurant for years under the prior management and it was always excellent. We have even previously dined in one of their private rooms with family for special occasions. Our experience last night was at best sub par. The service was very disappointing with unknowledgeable wait staff. At one point after being served our entrees, we waited 5 minutes to be served utensils. The food was just ok. Nothing special. We had special salmon cru to begin, salade verte, and then steak (filet) frites and sea bass. Sadly, we will not be returning to this beautiful establishment.

I have been here once for dinner and everything was impeccable. Today it seem that coming in at my 2:45pm reservation was too close to shift change. The food was subpar, they said they could not serve us alcoholic drinks and only has one cocktail because their bar closed at 3, a statement that was later corrected by a manager. The lady that was catering to us, seemed more interested in getting us out of there than performing her service. For a place that beautiful you would expect that they have trained professionals. A day to spool my family turned into a disaster.

Food was delicious and our server, Francesca was excellent and very pleasant.

Amazing in every way!

This is a hidden gem of Charlotte. From the moment you walk in the high ceilings and open space are inviting yet intimate. But it doesn’t stop there, the front house staff with its impeccable service is only matched by the incredible food that is placed before you on an amazing culinary trip. This place is the best! Special shout-out to Dex, ask for him by name. His special care to detail in our service created a very special evening. Thanks for making our anniversary so special.

I read some of the reviews before going but luckily none of the bad review notes were true on our visit. We did go early, 5:45pm and we were only the third table sat for the evening so everything was prompt, fresh and hot. There were already over 20 people staffing the restaurant so we were greeted many times at the table. The restaurant is incredibly nice in ambiance. We are a bit of a food snob couple sometimes but I have to say the dishes were on point. The steak burger was one of the best I have ever had. The duck was pretty darn good, not nearly best ever and almost not worth the $37 for the quite small portion. The deserts definitely looked better than they tasted but uniquely something different. Would we go back, yes, but we would also try more dishes, but possibly always get the burger. Were we hungry an hour later, yup. A nice experience but not one that is going to fill you up unless you aim for multiple courses.

The food and ambiance, as always, is excellent. However, this time around, our service was exceptional. Cheyenne was our server and she is the ABSOLUTE BEST. Extremely attentive and friendly. She was patient, despite being busy, and provided great food and drink recommendations. I am really picky on cocktails but every one she recommended was beyond delicious (shout out to the bartender on wonderful drinks). We will be requesting Cheyenne moving forward and that’s not really something we typically do at restaurants. She is that great. Make sure to request Cheyenne if possible. Also, the pastries are incredible. Their pastry chef is top notch. We had the Paris Brest dessert, which is the best thing I’ve ever tried. If you like Nutella, you will fall in love with this dessert. All in all, you can’t go wrong with La Belle Helene!

Great 23rd Anniversary!

Great service! Food was amazing, will definitely be coming back!

Beautiful space, lovely brunch. Wish you had more tea choices.

Amazing. We had tea, an americano coffee, iced cafe latte, madelines, macaroons, deviled eggs with caviar, spinach quiche, bacon crepes and banana foster French toast. It was so nice and delicious food. Waitress was great and I love the kitchen staff tip idea and match from 5th st group.

La belle helene has the best food, service, ambiance! Highly recommend.

Amazingly beautiful space, great wine list, attentive service. Food was solid with the beef tartare needing a touch of salt. Lemon dessert is a must have.

None of the servers were following Covid safety protocols or adhering to the mask mandate. Will not be back during the pandemic.

Had an amazing meal here with Colin as our server! It was the first time we’ve visited and will not be the last - easily the best meal we’ve had in a long time. Our group of 4 had a nice booth to the side of the main dining area, so for us the noise level was pretty quiet. Every plate of food we received was hot, fresh and just as delicious as Colin described. He had an amazing understanding of the menu and helped us choose our entrees. We would love to have him as our sever again and again. The drinks were also very well made, and they have a large wine selection as well. Can’t wait to go back!

There was only ONLY one waiter with a mask!!! No acceptable on these days. The food took 40 min to get to the table. All overpriced! It was my first visit in there and no planing another one. Francesca was great top 10 service.

Amazing food and service. Crazy busy football weekend but the staff was calm and always smiling.

The food wasn’t that great when we went for brunch. The prices were not worth what we got. Our waitress was awesome though and the place looks really nice. So if you want to go for that experience then go for it. To me the food tasted bland.

Take your time and enjoy the beautiful space! We arrived early and had a drink at the bar. Limited menu for cocktails, but the bartenders are knowledgeable and made a drink based on my taste preferences. For dinner we stuck to the small plates and ordered 4-5 selections. It was a great way to try a variety of items and not be committed to one big entrée. My two favorites were the mussels and the foie gras paired with a glass of sauternes. I was too full for dessert this time around, but cannot wait to go back and try them all.

Wonderful experience and excellent food and service again! It was nice to be seated in one of the semi private booths.

Service was excellent. Love the esthetic. Food was fine not the best.

Belle Helene is always a treat. Truly it is one of the best dining experiences in downtown Charlotte. The Fifth Street Group has completely overhauled the restaurant and has paid attention to and carefully curated every detail. You can tell the team is passionate about what they do! You almost feel as if you are dining in Paris while enjoying this lively yet cozy atmosphere. The service is always top notch; they will do their best to accommodate any request. Collin took exceptionally good care of us yesterday evening; his knowledge of the menu and wine offerings was perhaps the best I've experienced while dining out. We started with Beausoleil oysters, which were mild, flavorful, and perfectly chilled. The French onion soup never disappoints, nor does the ratatouille- both full of flavor. One of our guests speaks extremely highly of the beef bourguignon while another loves the steak frites with the filet and yet another always orders and loves the fresh salmon. I usually stick with the half chicken- the mashed potatoes are so buttery, light, and flavorful paired with the jus it is truly a match made in heaven (or in chef Jamie Lynch's kitchen, I should say). Of course you cannot forget dessert, their signature lemon tart is light and fresh and such fun for the table. We have tried multiple wines and cocktails, all per the suggestion of our waiters, and are always impressed. Their version of the classic French 75 brings a crisp new twist and can't be missed. Overall, I would absolutely recommend Belle Helene to anyone looking for an enchanting escape to Paris, all from the comfort of downtown Charlotte.

Our server Francesca was very friendly as well as helpful! She gave good menu recommendations.

Music was too loud and server was not as personable as others we have had.