La Belle Helene
Whether you’re joining us for brunch, lunch, or dinner, you’ll want to take a seat at the pewter-topped bar that stretches on for days, grab a comfortable leather banquette, or claim an intimate outdoor table for two. Our authentic brasserie-style menu, carefully crafted and curated by Chef Michael Rouleau and the esteemed Paris-based restaurant team Ducasse Conseil, highlights delicious local ingredients and a wide selection of specialty beers, signature cocktails, and French wines by the glass — making La Belle Helene the perfect destination in Charlotte for a leisurely lunch, after-work happy hour, special occasion, or impromptu every gathering with friends.
The dinner was rushed, which was extremely odd given that the restaurant was not full. It's a beautiful restaurant but there was no need to try to turn the tables, especially for an upscale french bistro. The food was so/so, definitely not what you would expect from a place that invested as much in the atmosphere as they have. We ordered duck and their signature chicken, which we assumed would be made to order, and it was literally at our table within 10 minutes. The duck was flat raw, which is not how it's suppose to be prepared. A well prepared duck should be crispy on the outside and medium rare on the inside. The manager, however, was EXCEPTIONAL. He saw that we were being rushed and the food was sub-par and took care of everything. Exactly the type of manager you would want in any restaurant.
The service was superb and food was amazing. I highly recommend! We ordered the East coast oysters and escargot for an appetizer. If you go on a Friday night please order the Cod special it was to die for. My boyfriend got the half chicken and potatoes and it delicious. We also closed out dinner with the creme burlee which is never a disappointment. Whoops don’t forget the side of Brussel sprouts which topped off our entrees nicely.
We had loved our experience at La Belle Helene when it first opened. The service was excellent and so was the food. Last night, however, we went to La Belle Helene for Valentine’s and felt it was not at all what we had expected for a Valentine’s dinner experience at a restaurant for which we had such high esteem. We ordered a starter that I had been looking forward to all day and it came a bit over cooked and dry. We were kind about it but asked the server if the recipe had changed and he said they definitely seemed to go light on the sauce last night. For the main, we were guided away from our original selections in favor of the special: chateaubriand for two. It was super highly priced at $85 but continuously mentioned as a good value because it was enough meat for two and came with “all the sides”: carrots, squash, parsnips, onions etc. When the dish came, it was supremely underwhelming. The serving size would have been enough for one man but not enough to share. There were five total pieces of vegetables in the dish and three to four decently sized slices of beef. We were both very underwhelmed at the presentation, but I didn’t want to make my fiancé feel worse by mentioning that it was absolutely not an $85 entree. I could see the disappointment in his face. We save our nice dinners out for special occasions and had even cancelled our reservation at another very nice establishment in town when a table became available at LBH. The food was good on the whole but what we received last night truly felt like price gouging. Even ordering an additional side and dessert, we left a bit hungry, which shouldn’t be the case for a meal that ultimately costs $150 without alcohol.
The food here is amazing!!! Highly recommend!!!
The aesthetics are beautiful. Probably the most visually appealing place I’ve ever had a meal. The disappointment was the food. We ordered the duck and salmon. (The special that day was beef bourguinon, but they were out, which was weird.). Both were perfectly cooked, but lacked flavor. It was as though no seasoning was used. Even salt would have helped. I would definitely go back for a drink, and I hope to have reason to return for a meal.
We've been wanting to go to La Belle for a few months and our first visit did not disappoint. We went on a Monday night so while the restaurant was fairly full, it wasn't overwhelmingly so. Our server was phenomenal. We are both Gluten Free and I'd indicated that on the reservation. She mentioned it to us upon coming to the table and assured us that they could more than accommodate us and did they ever. Special apps, adjustments and GF madelines at the end. So much more accommodating than most every Charlotte restaurant in this regard and all the while, attentive and knowledgeable about the wine and menu. Food was prepared perfectly, with the deviled eggs being the best I have ever had anywhere. Will definitely be back!
Amazing decor and feel. Great food with many options
We were very disappointed with our experience. Our table was by the door where there was a terrible draft. I asked to be moved as there were other tables available at that time and was told not to worry. The door that caused the draft would not be used, the revolving door helped eliminate the issue and that he would turn up the heat. When ordering a cafe au lait, I expect coffee with warmed milk. I got coffee with cold milk which may as well have had ice in it. Our bread basket was disappointing as the pastries tasted like they were a day old. My husband specifically asked for his poached eggs to be ‘hard’ and they arrived totally runny. Our waiter pretty much ignored us, which was particularly annoying since we were battling the draft and disappointing food. Parking was also a pain. I usually give restaurants a pass if I’ve had good experiences in the past but in this case, it’s off my list.
The place is beautiful! The server was attentive and observant. We ordered everything at once but she kept the courses at an even pace. We didn’t gill rushed at all. The cocktails were delicious and heavily poured (always good😉). I had the easy coast oysters and they we perfect, not too big. My husband had an omelette which he thought was ok, the greens on the side though was a nice touch. My best friend had the Crogue-Monsieur with an egg on top and it was perfection!!! The pastries were delicious as well. Overall, a great experience, by far one of the better brunches we’ve experienced in Charlotte, the ambiance made all the difference!
This was a nice and classy French restaurant with awesome tasting food and elite customer service. I will definitely go back again
Love La Belle Helene! My hubby and I second time dining here and it was amazing both times! Love the scallops and my husband loved his sirloin! Ambience is to die for!!
The staff and service was amazing! A full five stars, for sure. Food was good except the half chicken was a bit dry, which was disappointing because it’s a signature dish and I had really talked it up to my friend!
We made reservations a few days prior for 8:00 for two people. The restaurant space is absolutely gorgeous with lots of French touches, HOWEVER, the lightening is way too bright. They have done an excellent job with the interior design, except the lighting. The food was as amazing as we had read in other reviews. We started with an order of the olives and they were probably the best I have ever had in my life. We split the roasted chicken with potatoes and the Brussels sprouts. All of it was great. I will probably return because of the highly rated food, but not a fan of the bright lights.
Having dined in the brasseries of Paris, this is a little piece of Paris in Charlotte. The food was fantastic, the atmosphere authentic, and the service was wonderful. Great place for a special event or a date night. We’ll definitely be back!
This beautifully appointed restaurant serves excellent food in the French tradition and has professional service as well.
Food is outstanding and the service is top notch. Bruce was funny and attentive. Nice perks with an amuse bouche at the start, delicious bread during, and madeleines post-meal. Will definitely return.
the food was amazing and service excellent. the staff was knowledgeable. the prices are a bit high
Great service and food! The GM was very attentive and helpful too!
First time here---very cool place!! Brunch was good---eggs were just lukewarm, so could have been hotter!!! Not sure reasons behind this, but whole table had mid-warm eggs!! Would try again tho, as we liked the spot!!
La Belle never disappoints!
WONDERFUL! I went for my birthday, and I was amazed. The atmosphere was amazing and so authentic. The food was quick and plated beautifully. Service was outstanding. My coffee mug never was less than half full. I highly recommend the pastry basket. It is pricey but not unreasonable. The only thing that was slightly weird was the bathroom. It is all gender neutral. I feel awkward fixing lipstick, etc in an open area with a man washing his hands beside me.
Just a beautiful place! Great food and service!!!
Our server was rather rude and made comments on everything we ordered. Do not feel the food quality matches the price.
This restaurant is gorgeous. Classic, modern decor with a French twist. Possibly the prettiest restaurant in Charlotte. Our service was very good. My only complaint is our server was too pushy with up selling alcohol. I had a the duck breast l’orange. It was good, not great. This is the second time I’ve eaten here and they were out of items on the menu. This particular night they were out of filet mignon tournedos. Really? On a Friday night? We ate at 6:45. Not that late to have already run out. Myself and another guest ordered them, only to be told later that they didn’t have any. Disappointing. The previous time they were out of lobster bisque. This is a relatively new restaurant. They need to “clean it up” a bit.
They had a bad night. Valet delays of 15 minutes in the cold. Menu items unavailable at 7 pm, dessert order misfire and coffee misfire also.
Unimpressive outing and priced way too high for this kind of evening.
Beautiful restaurant, but the food and the service were disappointing. The chicken was recommended by the server, but it was dry and unsavory. The crème brûlée didn’t set properly, as it was too runny, and the tuna tartare was nothing to rave about. Our server only appeared at our table to take our order, help bring our order, then bring the check. I also didn’t enjoy the fact that sinks in the bathroom are shared, so there’s no privacy if you want to touch on your makeup. On the other hand, Adeline, one of the bartenders was very nice and courteous.
We have heard great things BUT, it was a Thursday night and not that busy. The kitchen must have been having a bad night because the food took forever. When it was served, half of our dishes were cold. The server and manager were extremely friendly and took the cold dishes away and had hot fresh dishes brought to the table. But half the table was done eating by the time we got the new meals. The hot meals that were served were great. And the server was super amazing. Maybe just a bad night in the kitchen but was disappointing given how excited we were to check this place out. Props to our server, she was great!!
Delish food, great wine, awesome waiter.
Lively business lunch atmosphere. Quick service. Friendly wait staff.
Very open concept, just be prepared to sit within eat shot of everyone around you as there are no booths, they do have a few private rooms you can reserve, but it’s a very open and very BRIGHT (lighting wise) concept
Reminded me of the restaurant I went to in France. Very good
While we were seated immediately, it took 55 minutes for our server to take our order. Started with the charcuterie tray and oysters which were both good. One of my friends and I each had the coq a vin, and it was almost inedible because it was so salty. My boyfriend had steak with frittes which was fine, but not great. The 4th person had salmon which she said she enjoyed. Brussel sprouts ordered for the table were over cooked. When the server came to take the plates, we told him about the salty chicken, and he kindly comped us dessert. Still, based on the food, I wouldn’t go back to this restaurant.
It was very very loud in there we couldn’t even have a conversation. I thought the rotisserie chicken was a little salty. And it took a long time for us to get our food.
To start, the decor is superb. One of the most beautiful restaurants uptown easily. However, the food was subpar. The charcuterie plate was scarce and just ok. The French onion soup was bland. I had the 8oz filet which was good but went to very good with the bordelaise sauce on it. The waiter was rude and got many things wrong. Glad we experienced the place but won’t return for dinner. Would like to try brunch before completely writing it off.
The food was too salty.
Food always great, service is the best.
Heavy cream for my coffee, the best quiche Lorraine I've experienced - fluffy, creamy deliciousness - and exceptional bacon. A wonderful birthday brunch. I'll be back.
The atmosphere is truly spectacular. You’ll completely forget that your in Charlotte. Upscale but still able to come in with a business casual attire. Not that I did, I was maybe too casual, but still felt comfortable. Came in with a group of 6, and we were sat in a luxurious, private room!! Food was pretty good. We didn’t order the house specialty roasted chicken, but heard its very good. Our server Maggie was an absolute gem, as well as the other staff members.
Food was pricey and not delicious. When I pay those prices I expect to be satisfied, if not wowed. The scallops were not fresh and the steak was not a quality piece of meat. The service was decent and the waiter was kind enough to comp the scallops. It is also very noisy and not particularly comfortable in terms of seating or ambience. It seems more like a place to see and be seen rather than to enjoy good cuisine.
The food was exceptional, the service outstanding and the interiors amazing. One of the nicest dining experiences ever!