La Belle Helene

4.5
277 reviews
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$30 and under
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French
What’s more French than a passion for good food and good living? At La Belle Helene, we bring this timeless philosophy to the vibrant Charlotte restaurant scene with a lively and casual take on the classic brasserie concept. Designed by renowned Parisian designer Richard Lafond, La Belle Helene is equal parts warm and inviting.
Whether you’re joining us for brunch, lunch, or dinner, you’ll want to take a seat at the pewter-topped bar that stretches on for days, grab a comfortable leather banquette, or claim an intimate outdoor table for two. Our authentic brasserie-style menu, carefully crafted and curated by Chef Michael Rouleau and the esteemed Paris-based restaurant team Ducasse Conseil, highlights delicious local ingredients and a wide selection of specialty beers, signature cocktails, and French wines by the glass — making La Belle Helene the perfect destination in Charlotte for a leisurely lunch, after-work happy hour, special occasion, or impromptu every gathering with friends.
Dining Style
Casual Dining
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Cuisines
French
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Hours of operation
Brunch
Sun 10:00 am–3:00 pm
Lunch
Mon–Fri 11:30 am–3:00 pm
Dinner
Mon–Thu 5:00 pm–10:00 pm
Fri, Sat 5:00 pm–11:00 pm
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Phone number
(704) 969-2550
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Payment options
AMEX, Diners Club, Discover, MasterCard, Visa
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Dress code
Smart Casual
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Executive chef
Michael Rouleau
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Private party facilities
Choose from four beautiful private dining rooms, each offering seating for 10 and one-of-a-kind details like a hand-painted mural or a peekaboo window into our pastry kitchen — or create a combined space for larger-scale events. Full-facility buyouts considered upon request. Contact our Special Events Manager for details | 704.969.2550
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Neighborhood
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Cross street
3rd St.
Additional
Bar/Lounge, Beer, Chef's Table, Cocktails, Full Bar, Gender Neutral Restroom, Gluten-free Menu, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeout, Weekend Brunch, Wheelchair Access, Wine
What 277 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.4
food
4.5
service
4.7
ambience
4.1
value
Noise · Moderate
91% of people would recommend it to a friend
5
4
3
2
1
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B
Charleston
10 reviews
Dined 3 days ago
Overall 5food 5service 5ambience 5

Wonderful! We felt like we were in Paris! Thanks for a great evening!

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I
Charlotte
4 reviews
Dined 3 days ago
Overall 5food 5service 4ambience 5

Great Restaurant! Food was amazing, cocktails superb! Our server was a little slow but we waited.
I highly recommend to all!!

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TY
Washington DC
1 review
Dined 5 days ago
Overall 5food 5service 5ambience 5

Great food and service! The Assistant GM was attentive and gracious.

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OT
Los Angeles
1 review
Dined 5 days ago
Overall 4food 5service 5ambience 5

The burger was huge and the pomme frites were very tasty.

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G
New York Area
7 reviews
Dined on December 2, 2018
Overall 4food 4service 5ambience 4

We had dined there before. Would like more selection. Good customer service.

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OT
Charlotte
5 reviews
Dined on December 1, 2018
Overall 4food 4service 4ambience 4

Overall our meal was pretty good. Most at our table were happy with the food. I ordered the Frisée and Lardons salad and was really surprised that the lardons came cold. When I asked if it was normal for the lardons to be cold they said yes, but they offered to sauté some fresh lardons - so they brought out a new salad. I was grateful. The steaks, salmon and scallops were all well prepared. The profiteroles were ok. It seems they added sugar to the pate choux, which I felt made them too sweet. They were rather skimpy with the chocolate sauce which was milk chocolate rather than dark chocolate sauce. The ambiance is nice but needs some warmer lighting. The service was overall pretty good. Although the waiter pretty much read the whole menu to us which was not needed. I will go back again.

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CW
Charleston
3 reviews
Dined on December 1, 2018
Overall 4food 4service 5ambience 5

After living in France a few times for Dad’s career, we always seek out French restaurants when possible. While many of the dishes were quite Americanized, the overall experience at La Belle Helene was excellent. The service was patient and attentive to my mother, who can be quite high maintenance. Highly recommend for those looking for a fun dining experience in Charlotte!

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AA
Charlotte
1 review
Dined on December 1, 2018
Overall 3food 2service 2ambience 5

Ambience is beautiful but food is mediocre at best.

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S
London
1 review
Dined on November 30, 2018
Overall 1food 1service 4ambience 4

Good, attentive service but unfortunately a very poor cuisine... Belle Helene turned to be a mediocre restaurant at best. If you are up for having drinks at the bar this is a place but certainly nothing more. Dishes came cold or simply unseasoned and with desserts that were not the best either. The overall experience was disappointing. Too bad, because it looks like someone put lots of effort into the very tasteful interior design of the place. Unfortunately, that is about it. C`est domage!

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Z
Charlotte
126 reviews
Dined on November 30, 2018
Overall 4food 5service 3ambience 5

Pre-concert dinner
We dined on a Friday night at 6PM before a concert. The gougeres were very tasty as a complimentary start.
The escargot were absolutely some of the best we've had anywhere. The rotisserie chicken with roasted potatoes was first rate. The fish special, a cod over melted leeks, was excellent. The bread provided was very good. The service was somewhat subpar. Our server became engaged in a prolonged conversation with another customer (appeared to be a social visit, perhaps a VIP?) and failed to check back on us. That resulted in having to snag another server to get a replacement green salad since the one I received had the wrong dressing. I was also disappointed in the wine serving. I don't believe it came close to the standard 4 ounce pour which was unfortunate given the price of the wine. Overall, we would recommend the restaurant but the service and wine service could be improved.

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OT
1 review
Dined on November 29, 2018
Overall 2food 1service 3ambience 2

We decided to celebrate at this restaurant for my birthday. Chicken, their specialty, was overdone. Nothing special, could have purchased a rotisserie chicken from the HT and it would have been just as good. Husband's steak was charred on the outside, raw on the inside. I did not receive French fries or sauce for the steak. I HATED the bathroom situation. The waiter, however, was excellent. I don't usually complain about restaurants but I would never go back.

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OT
New York Area
1 review
Dined on November 29, 2018
Overall 5food 5service 5ambience 5

Looooove this restaurant! Exceeded my expectations!! Big city vibe in the charming city of Charlotte, NC.

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C
San Francisco
1 review
Dined on November 29, 2018
Overall 5food 5service 5ambience 5

Absolutely stunning! Will definitely be back! The service was impeccable and really knew every inch of the menu. Perfect spot to celebrate my birthday!

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J
Charlotte
2 reviews
Dined on November 27, 2018
Overall 3food 1service 5ambience 5

The atmosphere will suck you in but the food will leave you disappointed.
The good: The staff is friendly. I had the same server as I had before; he's great! The atmosphere is cool, really nice vibe.
The bad: I've been here twice; once opening week and the food was disappointing so I went back thinking after they had a few months under their belt, it may be better. I was mistaken. The food was still disappointing. I order salmon, medium rare as recommended, and it was served cold in the center. No one at my table finished their plates. The food is very basic and lacks flavor. Le Belle Helene really needs to step it up with the food so it matches the atmosphere. Could be a really great spot but need to work on the food game 100%. Also, the black chairs are the most uncomfortable chairs I've ever sat in at a restaurant and you slide all over the place. It feels like you're sitting in a cheap lawn chair and hunched over the table.

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c
Charlotte
1 review
Dined on November 27, 2018
Overall 5food 5service 5ambience 5

Our server Aaron was amazing. Made great suggestions, was super attentive and a total trooper as we stayed past the closing time! Manager, Jamar, was also very pleasant. We appreciated all the hospitality and amazing food! Thanks for a great experience !

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CA
Charlotte
11 reviews
Dined on November 25, 2018
Overall 3food 3service 3ambience 3

The food was very simple. The steak tartar lost the flavor due to to much pickles

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MB
Miami
1 review
Dined on November 25, 2018
Overall 5food 5service 5ambience 5

Best new addition to the Charlotte food scene in a long time. Food, service and the space were all exceptional.

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L
Charlotte
43 reviews
Dined on November 25, 2018
Overall 5food 5service 5ambience 4

Our first visit to this French restaurant was delightful. Food was thoughtfully prepared and delicious. Service was very attentive but not intrusive. A couple of our party did not care for the bright white lights overhead, while others thought it was appropriate with the rest of the decor. The room was full and lively. We would definitely return.

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MD
Charlotte
3 reviews
Dined on November 24, 2018
Overall 5food 5service 5ambience 5

Great food and service. Can be pricey but worth it!

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M
Charlotte
7 reviews
Dined on November 24, 2018
Overall 4food 4service 5ambience 4

The restaurant was lovely. Service was exceptional. My only complaint was the presentation of the hangar steak. It was served as a chunk of meat on a plate. No garnish. No side. No drizzle of sauce. It was a rather unappetizing plate. Not restaurant quality - especially considering what Belle Helene claims to be.

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OT
New York Area
1 review
Dined on November 23, 2018
Overall 5food 5service 5ambience 5

Wonderful! Complimentary champagne and special anniversary dessert!

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c
Charlotte
39 reviews
Dined on November 23, 2018
Overall 5food 4service 5ambience 5

This restaurant is lots of fun with kind helpful wait staff and funky French decor. Our family can all agree to come to this restaurant, no small feat.

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RZ
Western NC
8 reviews
Dined on November 23, 2018
Overall 4food 5service 4ambience 4

Pretty Authentic taste; hope they’ll keep it this way... outstanding bread and deserts.

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EC
Charlotte
15 reviews
Dined on November 21, 2018
Overall 3food 2service 3ambience 3

We dined here on Nov 20th and as noted in another review the interior design of the restaurant is very tasteful, but the noise level is high and difficult to have table side conversation.

We had the Charcuterie & Fromages board as an appetizer which was pretty decent. When it came to our main course both of our two dishes came out luke warm (Rotisserie Chicken (good flavor) and Roasted duck breast a’l’ornange). My wife had the beef tartare which she said was nothing special. We considered sending the dishes back since not hot but decided to just eat it and move on. I think this is because my daughter works in the food industry and I have in the past. We tend to be more tolerant of restaurants having a hit or miss night in the industry, but we have no plans to return in the future. Service was ok, nothing exceptional as well.

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OT
1 review
Dined on November 20, 2018
Overall 4food 3service 5ambience 5

Everything was great except the chicken. The awesome server told us to try it and it barley came off the bone. Super dry and tough.

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CR
Chicago
2 reviews
Dined on November 20, 2018
Overall 5food 5service 4ambience 4

My husband is French and we had high hopes for a real French bistro in Charlotte and it did not disappoint! Food is fabulous and very authentic. Service was a little slow but overall fantastic evening.

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A
Charlotte
4 reviews
Dined on November 19, 2018
Overall 4food 3service 5ambience 5

Been here twice now. Great private spaces for small group gatherings.

Food is delicious and the wait staff have good recommendations.

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OT
Charlotte
1 review
Dined on November 18, 2018
Overall 5food 5service 5ambience 5

Brunch and it was great

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C
Richmond
4 reviews
Dined on November 18, 2018
Overall 5food 5service 5ambience 5

Wonderful casual brunch

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OT
Charlotte
1 review
Dined on November 18, 2018
Overall 4food 4service 5ambience 5

Service and ambiance were very good. There are some smaller mini booth tables that are a bit more desirable. Our 2 person table was very close to the one next to us.
Escargot and onion soup delicious. Breads delicious. Server very attentive and cocktails great. Had the pork roast special which was kind of one note, basically just the pork with some drippings. Missed opportunity for a great sauce. Wish they had some of the plats du jour on the weekend. Steak tartare was delicious. Chocolate mouse for dessert was similar to a fallen soufflé, and very good. Will try on a Tuesday or Wednesday for the coq au vin or the boeuf bourguignon.

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LT
Charlotte
1 review
Dined on November 18, 2018
Overall 4food 4service 4ambience 4

La Belle Helene is a very good restaurant, but does not live up to it's hype. The scallops and roasted chicken dishes my wife and I had were very good, as was the service. But, there are other French restaurants in the Charlotte area that are equal to or better, with respect to quality, flavor, ambiance and service, with prices that are 20-30% less. Would go again, however, if Uptown for an event and in the mood for French food.

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F
Charlotte
3 reviews
Dined on November 18, 2018
Overall 2food 2service 3ambience 3

Went for our anniversary...got offered a cold table near the door. Told them we didn’t want it and they sat us there anyways. Ended up sitting at a different table after requesting it. Food and service was average at best. Steak was over cooked, salad Nicoise tasted as though it had canned tuna. Even the sides were pathetic. Mac and cheese tasted like broiled cheese with no actual macaroni. Wouldn’t go back with so many better options in Charlotte.

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HJ
Tampa
4 reviews
Dined on November 17, 2018
Overall 5food 5service 5ambience 5

It was amazing from start to finish. Memorable. We will definitely be back!

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SF
Minneapolis
16 reviews
Dined on November 17, 2018
Overall 2food 2service 1ambience 3

We had a special occasion and this place was recommended, unfortunately it did not deliver on service or food. Waiter was unfriendly, hardly said two words, forgot my wife’s soup and was not attentive, the food is subpar for the price, been too many better French restaurants with better food and price. We had a reservation for 8:00 and didn’t get seated until 50 minutes later. Will definitely not go back, much better choices in Charlotte for price and quality of food

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s
Charlotte
3 reviews
Dined on November 17, 2018
Overall 4food 5service 5ambience 5

Loved the restaurant, the service and the food. The reason for four stars vs. five was because it is VERY loud!

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BR
1 review
Dined on November 16, 2018
Overall 5food 5service 5ambience 3

The only opportunity I see at La Belle Helene is the noise. How loud it turns even when everyone is having a table conversation due to echo at the place.

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RD
1 review
Dined on November 16, 2018
Overall 3food 3service 4ambience 3

Friendly and fast service. Nice admosphere. Food ok but overpriced for what it is

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OT
Charlotte
3 reviews
Dined on November 15, 2018
Overall 5food 5service 5ambience 5

Our service was amazing! Food was spectacular and the little “tastes” they hand out are out of this world!

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OT
Charlotte
1 review
Dined on November 15, 2018
Overall 5food 5service 5ambience 5

Delightful service, super-attentive and responsive. We had the macaroni gratin, boeuf bourgionion, and the salade vegetarianne, and every bite was delicious.

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T
Charlotte
3 reviews
Dined on November 14, 2018
Overall 5food 5service 5ambience 5

Our second time at La Belle Helene. Both experiences were wonderful. The Beef Bourguignon was excellent. Made us feel like we were in a Paris bistro.

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