Kuleana Rum Shack

4.1
305 Reviews
$30 and under
Hawaii Regional Cuisine
The Rum Shack offers authentic island cuisine and outstanding, unique cocktails made with Kuleana Rum and other world-class spirits

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
Physical Distancing
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Diner temperature check required
  • Contact tracing information collected
What 305 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.1
food
4.2
service
4.1
ambience
3.7
value
Noise · Moderate
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OT
OpenTable Diner
San Francisco
1 review
Dined a day ago
Overall1food4service1ambience3

Our second visit, the subject of this review, was a polar opposite to our first. After our first visit, we were so excited to come back, but this visit was a train wreck. Our server was uninformed, unhelpful, and completely un interested in the quality of our experience.The kitchen was lackluster, out of such core ingredients as romaine and spinach, and cared so little that they sent out raw food that was in completely inedible. Our first experience was wonderful, and that’s why we returned but clearly they’re very spotty.

OT
OpenTable Diner
New England
4 reviews
Dined a day ago
Overall5food5service5ambience4

The food and service here was great!!

OT
OpenTable Diner
Seattle
1 review
Dined a day ago
Overall5food5service5ambience4

Wonderful service, ordered the special and it was delicious!

J
vipJohn
Philadelphia
229 reviews
Dined a day ago
Overall2food2service5ambience1

Menu very sparse and fast finger food related. Prawns on menu were 16-20 shrimp. Taste was OK. We ate the shrimp, drank a couple of unexciting drinks and beat feet

SJ
StevenJ
Las Vegas
1 review
Dined 2 days ago
Overall5food5service5ambience5

Fabulous food with great friendly service. Drinks a little pricey but very unique and tasty. My new favorite restaurant in Waikoloa area.

R
Roxanne
1 review
Dined 3 days ago
Overall5food5service5ambience5

Wonderful staff , drinks and food ! Bartenders very friendly and took special care of us .

JP
JasonP
Seattle
3 reviews
Dined 3 days ago
Overall5food5service5ambience3

Service was great, very attentive, food was awesome! Drinks were mostly all rum based. Mai Tai’s were the best I have ever.had. We will definitely go back.

G
Gr8eats
Las Vegas
6 reviews
Dined 3 days ago
Overall5food5service5ambience4

Great food, great drinks, fabulous friendly service.

JW
vipJWM21
San Francisco
72 reviews
Dined 4 days ago
Overall3food3service3ambience3

I really wanted to like this place. I was dying for a great MaiTai and I thought what better place then a place where they make their own rum. Welll... Check in with the hostess was easy and even though they were crowded we were seated on time. I ordered a Mai Tai and was underwhelmed. It had a funky aftertaste to it. It's a sweet drink but this one was a little too much. Food was good, not great, but good. We had the duck, which we liked, and the greens salad. I added chicken to the salad which they brought on a side plate. Weird. The salad was good. We assumed they were understaffed and while there was a little bit longer of a wait with the server it wasn't bad. We ended up not ordering desert or more drinks. It was a good experience just wasn't great. I would go back because of the convivence and staff was friendly. I wouldn't really go back for the food or drinks.

VV
vipVanessaV
Denver
13 reviews
Dined 4 days ago
Overall3food2service2ambience3

We love the Rum Shack for happy hour and thoroughly enjoy the cocktails. We invited friends to dinner tonight for their first time at Kuleana, and our excitement left after our drinks. The service there is never speedy, especially at a table. Food this evening was lack luster and disappointing. We all agreed we will continue to return for happy hour and cocktails but not for food anytime soon.

N
vipNoname
New York Area
47 reviews
Dined 5 days ago
Overall5food5service5ambience4

Interesting vibe in a rum distillery— super Mai Tai and pork nachos followed by a burger and coconut curry dish
Our server was super excited to be at work, attentive and helpful with the menu — something missing in more than a few establishments now a days.

M
vipMarge
Philadelphia
11 reviews
Dined on October 10, 2021
Overall3food3service5ambience3

Our server was great, but we came to the restaurant for their poke and shrimp appetizers and they were out of both.

VA
VADinerGal
Western NC
5 reviews
Dined on October 10, 2021
Overall5food5service4ambience4

Great food and good cocktails!

K
Kiana
Hawaii
1 review
Dined on October 8, 2021
Overall5food5service5ambience5

Service was fantastic! Paula very "on the ball". Always available when we needed something. Helpful with the food choices we made. Drinks seemed alittle high priced to me. Mai tai was tasty, but not very much liquid. $10.00 seemed more reasonable to me, not $15.00. One round of drinks was $72.00. Probably won't be going for drinks with clients again. Food was good.

CS
CaliSurferGal
Los Angeles
14 reviews
Dined on October 8, 2021
Overall4food4service5ambience5

Service was excellent. FYI lunch is only pupus/appetizers and salads. No main dishes/entrees till after 4:30 pm. Mai Tai was delicious and recommended. Kalua pig nachos and wings were good.

MK
MichaelK
Portland
2 reviews
Dined on October 7, 2021
Overall5food5service5ambience5

This trip was to celebrate my wife’s birthday and they made it very special. Mahalo! There was live music that was very good and he sang Happy Birthday to my wife by name. I saw some reviews that said the music was too loud, but we did not find that to be the case. In fact, it added to the ambiance and decor to make for a wonderful setting.

The service was very attentive and the food was great. I have the duck and my wife had a hamburger with Japanese pickles. She does not like pickles, but she tried one and liked it. The Grog was probably the best drink I had on this drink was was “alcohol forwards” as the waitress described. We found their rum to be very tasteful and without the burn from some strong liquors. All in all, a great dinner and a great experience. Thank you for making this celebration trip one to remember.

SL
vipSusieL
Seattle
21 reviews
Dined on October 7, 2021
Overall5food5service5ambience5

Of course the rum is amazing! As are the staff, happy hour, and food. we love seeing the smiling faces of Paula and Julian who always take great care of us - Mahalo!

OT
OpenTable Diner
1 review
Dined on October 6, 2021
Overall3food5service5ambience2

Great food. Music too loud.

GG
vipGourmetGal
San Francisco
172 reviews
Dined on October 3, 2021
Overall1food3service1ambience1

If you enjoy being served you drinks after your food arrives then this unfortunate establishment is for you! While our server was hobnobbing for a full five minutes with a table of locals and taking other tables’ orders our drinks were sitting at the bar, ice thawing. We’d lost interest in those drinks when our food was finally served. After protesting that our drinks had yet to be served there was still a delay but drinks showed up with an apology but it was too late. We skipped the drinks, ate our meal and left after paying. The server needs to be better trained.

The food is very average, the noise level is off-the-charts loud and the place has zero ambiance. Perhaps had we been served our rum drinks in a timely manner we would have had a better opinion overall and would not have even noticed the other shortcomings.

DS
DawnS
Washington DC
2 reviews
Dined on October 1, 2021
Overall5food5service5ambience5

The ambiance was great, rums wonderful and all of the servers hustled and smiled and were just amazing! It's been a long time since we've had service that wonderful! Loved everything we ate too - delicious - and other dishes going by looked great too!

OT
vipOpenTable Diner
Seattle
1 review
Dined on September 30, 2021
Overall3food1service5ambience3

Service was outstanding, but the food wasn’t great. The vegan curry was really good, but everything else was not great.

B
Bobbyj
Los Angeles
13 reviews
Dined on September 30, 2021
Overall5food5service5ambience5

There were 4 of us in our party all over the age of 70. The hostess informed us that they had music inside and asked if we would be more comfortable outside due to the noise factor. We took her advice and she was right.
Joy was our server and I would say she was the most knowledgeable and enthusiastic server I can recall. We live in LA and I know servers. There were 2 duck entrees and my wife is a duck aficionado. Joy explained how each one was prepared and what made them so different. The result, happy wife.
Her assistant was new to the island and I didn’t get his name but originally from Tuscaloosa. He will be a perfect front of the house man. Personable and impressed me with his interest in what we had to say.
Definitely the ALOHA spirit

KB
KevinB
San Diego
3 reviews
Dined on September 29, 2021
Overall5food5service5ambience5

Really, really nice staff. Very friendly and helpful. From when I walked in they all were very involved with making sure my visit was memorable. The place is a distillery that happens to serve food. Very GOOD food. And very good rums. Interesting presentation- I chose to sit at the bar - and I was promptly greeted and given a tasting tour of their rums by one of the principals of this place. His name escapes me, but I will be back! The food menu is very well balanced. Good selection of pupus, mains, and sides. I had the Steak & Frites - a Prime sirloin with great frites and a mushroom gravy to die for. I wanted to try the side of carrots, but opted for the "House Sides" - a combo of their house made kimchee, slaw and shishido peppers. Worth trying even if you do it with your appetizers. Finished with a Mai Tai. It's an award-winning recipe and won't disappoint. I thought the prices were reasonable- you are on a remote island in a remote restaurant for Heaven's sake. The glassware choices are interesting and a bit undersized, but really not a complaint.

SS
ScottS
Cincinnati
1 review
Dined on September 29, 2021
Overall5food5service5ambience5

It’s wad our 25th anniversary, this was an excellent choice and was very romantic for my husband and I.

L
vipLovetoeat
San Francisco
58 reviews
Dined on September 29, 2021
Overall3food2service4ambience4

The mochiko chicken everyone talks about was good, could have used a little less sauce. I ordered the salad with the fish add on, my husband ordered the wedge with the steak add on. The steak was chewy but okay. The fish was the driest thing I’ve ever eaten. How could a chef in Hawaii cook fish that came out like cardboard?!! With so few restaurants in Waikoloa it’s a shame that the food here isn’t good. I’d rather go somewhere else twice than to come here.

KP
KatherineP
Central Coast
1 review
Dined on September 26, 2021
Overall1food1service4ambience3

Food was cold and the stake for two was way over priced fatty and a bad cut of meat.
I was very up set to pay that much for poor food

LH
LizH
Atlanta
2 reviews
Dined on September 25, 2021
Overall5food5service5ambience5

Awesome service, excellent food, and chill vibe! This was the best place to grab our first meal on the island after a long day of travel. Most of our party got the burger and loved it! My salad and prawns were yummy.

CB
CherieB
San Francisco
15 reviews
Dined on September 25, 2021
Overall4food4service5ambience3

We went for dinner. It’s tucked into the strip mall. Servers were great. Out food was delicious.
We had a Moco Loco with pork from the specials.
We also had the curry tofu and loved it.
And the Poke Nachos were great as well.

MT
MegT
San Francisco
1 review
Dined on September 23, 2021
Overall2food2service2ambience2

Only so-so. Food and drinks were fair, place is cute, but we sat outside where was no ambience. Practically no GF choices

d
dksd
San Diego
12 reviews
Dined on September 23, 2021
Overall3food2service5ambience2

Service was excellent. Food just mediocre. Husband enjoyed the rum flight and mai tai. Red wine was lightly chilled which was great (& unusual in Hawaii)

f
flash
Central Coast
13 reviews
Dined on September 23, 2021
Overall5food5service5ambience5

Creative specialty drinks, solid food, an amazing dessert.

SH
StephanieH
Chicago
9 reviews
Dined on September 12, 2021
Overall5food4service5ambience5

We sat at the bar and we both well watered (but not with water) and enjoyed talking with bartender

JB
vipJudyB
Central Coast
9 reviews
Dined on September 8, 2021
Overall4food4service5ambience3

We’re not rum drinkers due to allergy, but the food offering were nice. However, the website menu didn’t match the current menu offered. We order an appetizer, but wouldn’t have if the menu showed the inclusion of French fries with our burger. Serving staff were fabulous. Would recommend going after the sun goes down. It was very hot inside with limited shaded table.

TA
TracyA
1 review
Dined on September 5, 2021
Overall5food5service5ambience5

Could not have been happier!! Our food was delicious and Mai Tai’s hand crafted with lots of love. Definitely my go to spot in Waikoloa.

AB
AlexB
Seattle
1 review
Dined on September 4, 2021
Overall4food3service5ambience4

The food was alright, but the service was excellent. Very knowledgeable staff and attentive.

M
Morie
Orange County
6 reviews
Dined on September 4, 2021
Overall4food4service5ambience4

Drinks were great and food was even better. Catch of the day entree was the best.

AW
ArielaW
1 review
Dined on September 3, 2021
Overall5food5service5ambience4

Really fantastic cocktails! The food was great too.

F
vipFoodie
San Francisco
248 reviews
Dined on September 2, 2021
Overall4food5service3ambience3

What a great place despite being in a bland shopping mall! The rum is delightful as is their first-place Mai Tai (the winning bartender made it) and many other cocktails. We had a couple of their specials (both fish) and the malasadas with dipping sauces - everything very good. The service was a bit slow but that may be a good thing when drinking rum! It was very windy (all floor-to-ceiling windows were wide open) and our tasting flight was blown off the table, breaking a glass in the process. They quickly replaced it and cleaned up. Thank you!

OT
OpenTable Diner
1 review
Dined on September 2, 2021
Overall5food5service5ambience5

Excellent service! We loved learning about the types of rum.

OT
OpenTable Diner
San Diego
14 reviews
Dined on September 1, 2021
Overall5food5service5ambience4

Great food. Quick service and our 2nd visit during our stay in Kona. Great Mojitos!

FAQs

Kuleana Rum Shack is rated 4.1 stars by 305 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.