Kona Grill - Tigard

Name: Kona Grill - Tigard
Address: 17003 SW 72nd Ave, Tigard, OR, United States, 97224-7738
Telephone: (971) 329-4392
Price range: $30 and under
Rating: 2.8

2.8 (195)

$30 and under

American

17003 SW 72nd Ave, Tigard, OR 97224-7738

Make a reservation

2 people

Jun 19, 2025

11:00 PM

Booked 15 times today

About this restaurant

Lively
Good for business meals
Gluten-free-friendly

Kona Grill is a classic American Grill with great steak and seafood - complemented by the best choice of sushi and margaritas at any grill in America. Kona Grill features a global menu of contemporary American favorites, award-winning sushi, and specialty craft cocktails in a polished, casual atmosphere. From brunch & lunch to dinner & happy hour, the restaurant offers a range of freshly prepared dishes from the grill, seasonal menu items and fan-favorite dishes across all dayparts. Kona Grill offers both indoor and outdoor patio dining at all its locations, $3, $6, $9 happy hour offered weekdays & NEW weekend brunch, guided by a passion for quality food and exceptional service.

Additional information

Dining style
Casual Elegant
Price
$30 and under
Cuisines
American
Phone number
(971) 329-4392
Payment options
AMEX, Discover, Mastercard, Visa
Dress code
Business Casual

Location
17003 SW 72nd Ave, Tigard, OR 97224-7738
Neighborhood
Tigard
Parking details
None
Additional
Banquet, Bar/Lounge, Beer, Cocktails, Counter Seating, Delivery, Full Bar, Gluten-free Options, Happy Hour, Late Night, Outdoor Smoking Area, Patio/Outdoor Dining, Private Room, View, Weekend Brunch, Wheelchair Access, Wine

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What 195 people are saying

Kona Grill - Tigard reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

2.8

2.8 based on recent ratings

3.0Food
3.3Service
3.4Ambience
2.5Value

Noise • Moderate

Loved For

Westside
Kid-friendly
Westside
Innovative
Westside
Healthy
Westside
Hot spot
Westside
Great for fine wines

Review summary

AI-generated from verified diner reviews

Kona Grill in Tigard offers a lively atmosphere with a diverse menu and appealing decor. Despite some challenges with service speed and pricing, guests appreciate the happy hour options and "delicious" offerings like the lemongrass pasta and spicy shrimp tempura. Standout service from staff like Kristy and Bailey enhances the experience.

195 Reviews

T
Tim
Portland / Oregon1 review
1.0
Dined 4 days ago
1. Overall 1
2. Food 1
3. Service 2
4. Ambience 3
DO NOT eat at Kona Grill. They have beautiful, delicious looking food posted on social media but the food is overpriced and was brought to our table cold after we'd waited 45 minutes. I doubt this restaurant will last as even on Father's Day there were only about 8 tables filled. The portions were small and we had to ask for more water. My mom's salad had almost no dressing on it then she waited about 10 minutes for more after asking for another side of dressing. The server also asked us to stack our dishes for her. If this were a nice place (as it appears on website and socials) she would have walked to the other side of the table to pick up the dishes. I was also given the incorrect food. To add to the experience, there were dead bugs and handprints on the window. DO NOT eat at Kona Grill.
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H
Hannah
San Francisco Bay Area1 review
2.0
Dined 5 days ago
1. Overall 2
2. Food 2
3. Service 3
4. Ambience 3
Waited for about 45 minutes to an hour for our food with barely anyone in the restaurant. My husband ordered the eggs Benedict and the eggs were basically hard boiled. Sent it back and i finished my food while my husband waited for his.
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j
jennifer
Portland / Oregon1 review
2.0
Dined 5 days ago
1. Overall 2
2. Food 1
3. Service 2
4. Ambience 4
Way overpriced, the steaks were dry and cold. The menu was a bit confusing and the waitress had no idea what she was doing and could not clarify. The restaurant was not even a quarter of the way full and we got dinner before appetizers, had to get up from the table to go get our own silverware, salt and pepper, and drinks.
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L
Lynn
Portland / Oregon12 reviews
3.0
Dined on June 6, 2025
1. Overall 3
2. Food 1
3. Service 3
4. Ambience 3
We went there for lunch and when we were ready to order, our server told us that the prep chef has not yet arrived (this is 11:45a) so there is no sushi, which comprises half their menu and which we were going to order. There was no Asian salad (not that many salads on the menu). We ended up having the garden salad w shrimp. There was way too much dressing mixed on the salad. It was a Dijon honey mustard dressing but all I tasted was mayo type dressing! The music on the patio is very loud. This is our second try at Kona Grill. There won’t be a 3rd.
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E
Erik
Portland / Oregon1 review
1.0
Dined on June 4, 2025
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 1
Worst experience ever. This is sold as an upscale restaurant with expensive dishes. We waited 45 minutes for our drink. We ended up having to go to the bar to get our drinks. One person ordered fish and chips, but the restaurant was out of tarter sauce. The server said nothing about being/or almost being out of tarter sauce prior to the person ordering the food. I was not expecting to have to wait 1+ hour for my food. By the time we got our food, everything was overpriced and not worth the money. Not only that, but to pay, we had to break up everyone's orders to pay separate (like that at Red Robin), but this is SUPPOSE to be an upscale expensive restaurant. The best part of the night was leaving there and going to get ice cream at Salt n Straw. I will never go back to Kona Grill again!
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C
Colleen VIP
Portland / Oregon29 reviews
3.0
Dined on June 1, 2025
1. Overall 3
2. Food 4
3. Service 1
4. Ambience 3
It took forever to get our food. Not sure what the issue was, because the restaurant was not very crowded. Our server apologized several times for the wait and then brought us a complimentary dessert after our meal. Food was good, but...
Kona Grill - TigardResponded on June 10, 2025
Hello Colleen, We appreciate you taking the time to share your experience at Kona Grill. We're glad to hear that you found our food good and our server's behavior commendable. However, we're truly sorry that our service did not meet your expectations during your visit. We strive to provide efficient service to all our guests and it seems we fell short. Your feedback is valuable to us and we will certainly address this with our team to avoid such instances in the future. Thank you for your understanding and we hope to have the opportunity to serve you better in the future. Best Regards, The Management Team
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T
Ty
Portland / Oregon1 review
3.0
Dined on May 31, 2025
1. Overall 3
2. Food 2
3. Service 4
4. Ambience 3
2-star food and drink for 5-star price. Even my kiddo commented that it was “underwhelming”. Good service though.
Kona Grill - TigardResponded on June 2, 2025
Hey Ty, We're really sorry to hear that your experience at Tigard Kona Grill didn't meet your expectations. We're always striving to provide top-notch food and service, and it seems we fell short this time. We appreciate your feedback and will use it to improve. We hope you'll give us another chance to impress you and your family in the future. Best, The Management Team
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j
jeffrey VIP
Portland / Oregon5 reviews
1.0
Dined on May 28, 2025
1. Overall 1
2. Food 2
3. Service 1
4. Ambience 2
They started out well. Always been overpriced, but at least the food was good. Recently the food was not good, not fresh. The service was terrible - our lunch for 2 people took 2 and half hours (and all we ordered was appetizers!) No manager on site…
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J
John VIP
Hawaii10 reviews
1.0
Dined on May 24, 2025
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 1
I'm sure this place means well, but I've dined here four times and it's 0-for-4. Bad service. Like, epically bad. To the point where I am convinced it's a management issue. No place settings, slow kitchen, slow service... anyone who has worked in a service-industry job is forgiving. But I'm a sucker for giving this place too many chances. It won't survive. I snapped a photo of a nearby table that is sitting with dirty plates on it. Workers keep walking past it. No ownership or pride or protocols. I'm still waiting for napkins. In fact, we're still waiting for food ... it never came. I'm not kidding. I asked the on duty manager for an update and he told me he's quitting because they haven't staffed the restaurant. We walked out and went to CPK. Nobody smiles. Terrible energy. The tables are dirty. The staff is not trained. The food is just ok... when it does come. I had very high hopes for this spot but I have officially given up on it and will never come back. I'd bet against this place surviving. Too many great nearby options.
Kona Grill - TigardResponded on May 26, 2025
Thanks for the feedback, John. We're sorry to hear about your recent experiences at Kona Grill - Tigard. We take pride in our service and it's disheartening to hear that we didn't meet your expectations. We're committed to providing a great dining experience and it's clear we fell short this time. We understand your frustration and are truly sorry for any inconvenience caused. We will address these issues with our team to ensure they don't happen again. We appreciate your past support and hope you would consider giving us another chance to serve you better. Please reach us directly to gm.tigard@Konagrill
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A
AMAR VIP
Cincinnati / Dayton1 review
1.0
Dined on May 20, 2025
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 1
After a 45-minute wait, we were denied a table. The manager informed us that she had decided to decline any additional customers. This was a disappointing outcome, especially since it was a graduation celebration.
Kona Grill - TigardResponded on May 26, 2025
Hey AMAR, we're sorry to hear about your recent experience at Kona Grill - Tigard. We apologize for any inconvenience this caused and assure you that we are taking your feedback seriously. We hope you'll give us another chance to make your experience better. Thank you for your understanding please reach out to us at gm.tigard@konagrill
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FAQs

Kona Grill - Tigard is rated 2.8 stars by 195 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

Jun 19, 2025

11:00 PM

Booked 15 times today

17003 SW 72nd Ave, Tigard, OR 97224-7738

Additional information

Neighborhood
Tigard
Price
$30 and under
Cuisines
American
Dining style
Casual Elegant
Dress code
Business Casual
Parking details
None
Payment options
AMEX, Discover, Mastercard, Visa
Additional
Banquet, Bar/Lounge, Beer, Cocktails, Counter Seating, Delivery, Full Bar, Gluten-free Options, Happy Hour, Late Night, Outdoor Smoking Area, Patio/Outdoor Dining, Private Room, View, Weekend Brunch, Wheelchair Access, Wine

Phone number
(971) 329-4392

Kona Grill - Tigard

Make a reservation

About this restaurant

Additional information

Ask Concierge
AI Beta

Menu

What 195 people are saying

Overall ratings and reviews

Loved For

Review summary

FAQs

How is Kona Grill - Tigard restaurant rated?

Is Kona Grill - Tigard currently accepting reservations?

Make a reservation

Additional information