Kona Grill - Tigard

Commentaires sur le restaurant Kona Grill - Tigard de personnes qui y ont mangé. Selon des cotes récentes.

1. A

   Angelene

   Portland 2 commentaires

   4.0

   Y est allé il y a 3 jours

   1. Cote globale 4
   2. Nourriture 3
   3. Service 4
   4. Ambiance 4

   This restaurant was just ok. For the price, we felt the food was not worthy. Salads were good, sushi rolls ok, chicken dish dry, poke bowl over sauced. The food also took a long time, but we had a party of 7. We were treated very well even got free desserts with our meal for birthday celebrations. The ambiance and colors are very nice. The desserts were all fantastic!! I wanted to like this place more than I did. Either food needs to be elevated to match pricing or pricing needs to come down.
   

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2. D

   Dawn VIP

   Phoenix 18 commentaires

   3.0

   Y est allé il y a 6 jours

   1. Cote globale 3
   2. Nourriture 4
   3. Service 2
   4. Ambiance 4

   Strange night. Out of ALL sushi and some other items. Hardly anyone in the restaurant but service was extremely slow. What we were able to order was really good. Hope they can turn it around.
   

   Kona Grill - TigardA répondu il y a 5 jours

   Hey Dawn, Thank you for taking the time to share your experience at Kona Grill - Tigard. We're glad to hear that you found our food good - we always strive to provide a delicious dining experience! We're sorry to hear that you experienced slow service and found our staff to be less than attentive. We always aim to deliver a quick and efficient service to all our guests, and we're sorry we fell short during your visit. Your feedback is invaluable to us, and we'll definitely use it to improve our service. We hope you'll give us another chance to make your next experience better. John AM
   

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3. S

   Sandy VIP

   Portland 2 commentaires

   1.0

   Y est allé il y a 6 jours

   1. Cote globale 1
   2. Nourriture 1
   3. Service 2
   4. Ambiance 3

   We recently dined at Kona Grill. The restaurant design is attractive, and the menu is extensive with a wide variety of options. There were also many happy hour choices at reasonable prices. Unfortunately, the food was disappointing. We had to change our order 3 times due to the unavailability of options. There were no sushi rolls or raw fish sushi options available. This represented a significant portion of the menu choices. The alternative food choices (calamari, prime rib and shrimp) were over cooked, with minimal accompaniments. I hope they are able to make improvements, as it appears there may be potential for this new restaurant in the future.
   

   Kona Grill - TigardA répondu il y a 5 jours

   Thanks for the feedback, Sandy. We're sorry to hear that your experience at Kona Grill - Tigard didn't meet your expectations. We take pride in our menu variety and are disappointed to hear that it wasn't reflected in the food selection you received. We also apologize for the inconvenience you faced with the sushi menu. We're glad you enjoyed our happy hour and hope it helps to improve your future dining experience. We appreciate your honesty and will use your feedback to improve. John AM
   

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4. E

   Ellen VIP

   Seattle 2 commentaires

   1.0

   Y est allé le 21 avril 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 1

   Staff not well trained. Sat for dinner, took 20+ minutes to place order, everything on menu extremely over priced. Ended up closing out drinks and leaving. They didn't even know how to mark us as "arrived" on open table so am having to sort out how to get that reversed. Don't recommend.
   

   Kona Grill - TigardA répondu le 22 avril 2025

   Thanks for visiting us, Ellen. We're truly sorry to hear about your experience. We take pride in our staff's knowledge and training, and it's disappointing to hear that we fell short during your visit. We understand how frustrating it can be to wait for a meal and not have it up to your standard. We also apologize for the confusion with open table. We'll ensure to use this as an opportunity to improve our service. We hope you'll give us another chance to show you the quality dining experience we're known for. John AM
   

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5. L

   Lisa

   Seattle 7 commentaires

   3.0

   Y est allé le 20 avril 2025

   1. Cote globale 3
   2. Nourriture 3
   3. Service 5
   4. Ambiance 3

   Easter brunch was awkward. They only had the buffet menu which was ok. But they brought everything to everyone in like rounds. It was clear this was their first time doing a brunch buffet. Also there was no dessert so that’s always disappointing! The food overall was ok.
   

   Kona Grill - TigardA répondu le 23 avril 2025

   Thanks for visiting us, Lisa! We're glad to hear that you enjoyed our buffet and found our service efficient. We apologize for the awkwardness of the Easter brunch and the absence of dessert. We're always working on improving our buffet and dessert selection. We hope to see you again soon at Kona Grill - Tigard for another memorable brunch. - John AM
   

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6. T

   Tina

   Londres1 commentaire

   4.0

   Y est allé le 20 avril 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 4
   4. Ambiance 4

   1st time there. Would go again. Meatball appetizers were tasty. I had the 6 oz filet w/ sweet chili green beans & whipped potatoes. It was all very good! My companion had the Sweet Bleu salad with shrimp & was really pleased. We went all out & ordered dessert too. I had no idea the “slice” of carrot cake would be as big as my head! Also very tasty. Impossible to finish! Service was prompt, courteous & friendly. Will probably take friends to try soon. Enjoy!
   

   Kona Grill - TigardA répondu le 20 avril 2025

   Thank you so much for your awesome review, we are glad you liked the food. we look forward to seeing you when you return with your friends! John AM
   

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7. W

   Will

   Unspecified1 commentaire

   2.0

   Y est allé le 14 avril 2025

   1. Cote globale 2
   2. Nourriture 1
   3. Service 4
   4. Ambiance 4

   Food is very lacking. $150 for a family of 4 with no alcohol or appetizers. Steak was grocery store bad. Entrees pretty small. Ordered the “recommended” green beans and they still had the stems attached. Kids loved the “orange bear” but otherwise unimpressed.
   

   Kona Grill - TigardA répondu le 14 avril 2025

   Hey Will, We're sorry to hear about your disappointing experience at Kona Grill - Tigard. We take pride in our food and it's disheartening to hear that we didn't hit the mark this time. We're also sorry to hear that our entrees and green beans didn't meet your expectations. We appreciate your feedback and will certainly take it into consideration as we continually strive to improve our offerings and service. We hope you'll give us another chance to impress you in the future. Best, The Management Team
   

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8. t

   traci

   Portland 6 commentaires

   3.0

   Y est allé le 13 avril 2025

   1. Cote globale 3
   2. Nourriture 4
   3. Service 3
   4. Ambiance 2

   The first time here was fantastic, this time it was just OK. We liked that on the $39 special you can select your salad, desert and entree instead of being stuck with what they group together. However, my husband doesn’t like wine and he was not able to substitute a beer. Seems beer is cheaper than wine so that’s strange. At 6pm a DJ started and the music was so loud and not the style one would expect from a fine dining restaurant. We felt like we were at a nightclub and it was way too loud! On top of it a bunch of little girls were running around. Service was extremely slow. They even ran out of water glasses and weren’t even crowded yet. It was only 5:30. They need to ditch the DJ!
   

   Kona Grill - TigardA répondu le 14 avril 2025

   Thanks for the review, traci. We're glad to hear that you enjoyed your first visit to Kona Grill - Tigard. We appreciate your feedback on the DJ and the music volume. We'll certainly take your comments into consideration as we continually strive to improve our guests' experience. We apologize for the slow service you experienced and the mix-up with the wine selection. We hope to have the chance to serve you again soon, and provide a more seamless experience. please send an email to gm.tigard@konagrill so we could discuss further opportunities
   

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9. S

   Steven VIP

   Côte centrale californienne6 commentaires

   3.0

   Y est allé le 13 avril 2025

   1. Cote globale 3
   2. Nourriture 3
   3. Service 4
   4. Ambiance 4

   They place looked cool, chic. We were promptly seated. We were informed that a lot of the drinks we wanted were unavailable! Then we ordered food, then they started to say they weren't available or were out of it. It was only 5:30 pm! I thought the prices were steep! Not a place to take kids if you are looking for a family conscience dinner. My ribs were slightly warm, but I didn't complain. The servers were nice though. No fault of theirs. Probably won't go back.
   

   Kona Grill - TigardA répondu le 14 avril 2025

   Thanks for the review, Steven! We're glad to hear that you found our place chic and our staff courteous. We're sorry to hear about your experience with the unavailable drinks and food availability. We aim to provide the best experience for our guests and it seems we fell short. We appreciate your feedback and will use it to improve. We hope you'll reconsider and give us another chance to impress you and your family in the future. Please reach out to gm.tigard@konagrill for another visit Best regards, Kona Grill - Tigard Management Team
   

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10. K

    Kathey

    Portland 3 commentaires

    3.0

    Y est allé le 8 avril 2025

    1. Cote globale 3
    2. Nourriture 4
    3. Service 3
    4. Ambiance 4

    It was my daughters Birthday but no mention of . I thought she would offered something like a desert but nothing so disappointed
    

    Kona Grill - TigardA répondu le 10 avril 2025

    Hi Kathey, Thank you for choosing Kona Grill - Tigard to celebrate your daughter's special day. We regret to hear that we missed the mark on your special occasion. We understand your disappointment and we sincerely apologize for any inconvenience. We are always striving to provide a memorable experience for our guests and it seems we fell short this time. We appreciate your feedback and will certainly take it into consideration as we continuously work on improving our service. We hope you will give us another chance to make it up to you in the future. Best, The Management Team
    

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