Kona Grill - North Star
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Contactless payment available
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Sick staff prohibited in the workplace
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
We had a brand new server, but had he not told us we would never have known. He was very attentive and polite. The kitchen staff was quick and the food was excellent. Will definitely visit again soon.
Staff was amazing, great service. Food is always fresh!
Food & hostess were great. Our server was very forgetful, did not stop to check on us and we had to keep flagging her down for service. Overall it was a good experience. The only thing that could have been better was the service.
Very good food !! Overall very happy! Great ambience!! The place was lively cheerful!! Every one very happy! Drinks were good! Host was excellent!! Will be back again!!
Food was delicious. The only negative was that we got our salads and a few minutes later, our main entrees. I didn’t get to enjoy the salad cause my eyes went straight to the main entree. Overall, my girlfriend was happy so I was happy. Thank you.
The service provided was excellent. The waiter set the tone of comfort and willing to ensure we were satisfied with our meal. I will definitely come back and recommend this restaurant to others.
Such a great spot! The happy hour is great for date night or catching up with friends, my favorite from the happy hour menu is the fish tacos and crab crunch sushi roll! So delicious every time
The food was really good but the service was bad. It was the first time for some of my friends and they were not happy with the service
food did not come off the serving line at a time in a timely manner which meant it was lukewarm when we received it. The rice was old and hard, we had to send it back. I must say they did remake one of the plates and it came out much better and hot.
Our server was so fun and friendly and really went above and beyond to provide excellent service!!!!
Great service. Had to wait though even though we made a reservation.
I do not recall our waitress’ name, but She was amazing & so prompt.
Our server was very polite and the food tasted great!
Great Brunch experience. The food was delicious and the service was great!
Friendly staff and fast service
Set a reservation for 9:45pm. Arrived early and waited until 10:30pm to be seated...
Parties that arrived to Kona later than us were seated before us. I understand that we had a larger party and there was a wait for us to be seated, but isn’t the point of having a reservation to have a confirmed table in the restaurant?
We waited for almost an hour past our reservation time and we STILL didn’t have a table. The only reason why we had a table in our section was because members from our party repeatedly asked questions about when we would be seated! We were told in 2 separate occasions that it would take 20 minutes to clean a table and have it ready so we could be seated. I’m not one to complain and I understand that life happens, but that was ridiculous.
The tables were spaced out apart due to COVID-19 and they made us a spot right next to another party, which showed that weren’t supposed to be seated where we were. Either our reservation was forgotten or there was never enough room for our party to eat.
I frequently go to Kona, I’m very disappointed with the customer service.
Our server Tyler was awesome. Atmosphere was great. There was an odd scent on the patio area where we sat, but it wasn't too bothersome. Overall, we enjoyed our visit.
Great service and happy hour great will be back again
it was great loved our waitress she took great care of us
Fantastic food,Excellent service awesome atmosphere it was so great...They did a really good job with the whole
Covid seating...I LOVE LOVE KONA GRILL
Server was amazing and reverse happy hour was good!
The food was good and fulfilling, the location was great, the décor was nice, the drinks were tasty.
I specifically requested a seat in the patio and was told that it would be a 30 minute wait even with my reservation. I made a reservation for a reason and it was not honored
we celebrated our 26th anniversary, first time visit. the music was great, our server was very helpful in making drink/food choices. And going thru Open table we did not have to wait.
Service and food were excellent. Bree was our waitress and she was awesome.
It was amazing. We went and sat on the patio, music was awesome, food was amazing and my fiancé got to watch NBA as well. It was a perfect date night!
Kona is a great vibe with good eats. The drinks weren’t that great and our waitress was horrible
Everything was good!! Had to still wait 20 mins even with a reservation, but without one the wait would had been 45 mins to an hour!! Great music good drinks and food!
Friday night at Kona Grill was an excellent brilliant time with my significant other. We enjoyed music with savory drinks and delicious food. The staff was fantastic. we could not have enjoyed a better night. We went in with anticipation, as this was our 1st outing in this new normal. We are excited to return!
Great experience and our server was wonderful.
Almost a perfect experience! Two things, first, the server must have been new because he kept forgetting things. We had no utensils or napkins and had to ask a couple of times. He wasn’t very accommodating whenever he made errors, simply made excuses. He wasn’t rude, just needs more experience in service. Second, we arrived near the start of Happy Hour, realizing that initial order may be charged at regular price, we hoped because we received our order after Happy Hour began, we would be charged accordingly. Not the case, which seemed less courteous than one would hope, especially considering the less than favorable service. All things considered, I would definitely return and recommend to friends.
RJ was fantastic and the food, as always, was GREAT
Service wasnt that great, took a while for us to get seated (even with reservations). Then we were seated right next to the DJ booth. Table and seat needed to be cleaned still. I dont normally submit reviews, food was awesome though.
My girlfriend and I had such a fun Saturday evening , bartender was super friendly and the drinks were amazing. Definitely coming back .
Everyone is super friendly. Very clean and didn't even wait that long for our food to come out
Always a great experience here! The food and drinks were well and came out in a timely manner. It was my friends first time and she loved it.
Food was absolutely amazing. Service was very kind just not very attentive. Very loud hard to hear anyone.
I love this place
Kona Grill - North Star offers takeout which you can order by calling the restaurant at (210) 998-7601.
Kona Grill - North Star is rated 4.4 stars by 208 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.