Kona Grill - North Star

4.0
101 reviews
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$30 and under
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American
Welcome to Kona Grill at North Star Mall, a premier shopping destination in San Antonio, TX, and home to the largest cowboy boot sculpture. Enjoy your local paradise after work or a day of shopping. Fresh, wild caught fish is flown in daily to craft award-winning sushi, while contemporary American entrees are prepared from scratch in-house. Stop by for happy hour on our shaded patio to taste our handcrafted cocktails infused with freshly squeezed juices. Enjoy a diverse menu featuring a wide variety of contemporary American dishes, as well as unique entrées and appetizers with a global flare. The restaurant’s contemporary ambience and its new patio provide the perfect venue for special occasions like bridal showers, baby showers, birthday celebrations, business meetings, date night, or just any occasion really.
What 101 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
4.3
food
3.6
service
4.0
ambience
3.9
value
Noise · Moderate
76% of people would recommend it to a friend
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OT
Hanover
2 reviews
Dined on April 13, 2019
Overall 5food 5service 4ambience 4

Flat bread on the menu now?!
Always good sushi but they’re modifying the menu.
Not sure I’ll go back since the sushi choices have been severely reduced.

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JA
1 review
Dined on April 5, 2019
Overall 3food 4service 2ambience 4

Good food, great atmosphere but service wasn’t great. There were about 10 tables being served outside of the bar and we were always having to track our waiter Ramon down. Took about 15 min just to get our ticket and another 15 minutes for him to come back so we could pay. Unacceptable

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S
San Antonio
31 reviews
Dined on March 30, 2019
Overall 5food 5service 4ambience 5

Service was good and food was great. Left there feeling full and satisfied!

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AP
1 review
Dined on March 28, 2019
Overall 3food 5service 2ambience 5

Food was great. Barely ever saw our waitress. No refills the entire time until we were ready for the bill she then offered.

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DW
1 review
Dined on March 27, 2019
Overall 5food 3service 4ambience 5

Love this place but this time the chicken was over cooked

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F
1 review
Dined on March 22, 2019
Overall 2food 5service 2ambience 5

I would definitely go to the one at La Cantera. The bartenders were rude, and the service was awful.

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PS
1 review
Dined on March 9, 2019
Overall 5food 5service 5ambience 5

Great service and great employees, all made my evening joyful! Thank you!

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BE
1 review
Dined on March 2, 2019
Overall 3food 4service 1ambience 4

We were a party ot 3. 2 of us received our meal before we saw the appetizers we ordered so we sent the appetizers back. 1 of us didn't even receive his meal until the other 2 were completely done with their meal. Food was great but service was lousy. I would recommend kona grill but with a warning.

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OT
San Antonio
2 reviews
Dined on March 2, 2019
Overall 2food 3service 1ambience 2

I have never had such poor service. Brought my dish missing the vegetable. Also told me that my pasta was corn. Took forever every time he came to the table. Seemed more interested in serving the tables around us. Not sure I will go back after this meal.

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J
Dallas
60 reviews
Dined on February 16, 2019
Overall 4food 4service 4ambience 3

The restaurant is located in the North Star Mall, unless you are familiar with the mall it’s difficult to get to. The parking is very limited and crazy! They do have valet parking but also very difficult to access.

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AR
1 review
Dined on February 16, 2019
Overall 2food 5service 1ambience 2

Food was great. No doubt about that. Ambiance was loud and our server was horrible. Ended up complaining to management and they did give us a discount on our bill, but it should have not gotten as bad as it did. We ordered appetizers, took about 30 minutes to get, when it finally came it was the wrong item. It was corrected quickly. Then when we got the correct appetizer, server did not provide silverware. We sat and waited for server to come back around for 5 minutes, reminded the server and he walked off to get them and we observed him taking other orders and serving other guests at which point we just started eating with our hands and when I saw him look our way I reminded him and he finally brought silverware. We ordered our main courses and again after waiting 30 to 40 minutes, orders came out wrong. Folks at the table next to us were having same issues and eventually the server was replaced.

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OT
San Antonio
1 review
Dined on February 11, 2019
Overall 4food 4service 3ambience 4

Definitely a place to check out.

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OT
San Antonio
5 reviews
Dined on February 2, 2019
Overall 4food 5service 2ambience 5

Very good except our server. Well our first server. Second server was great

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FL
New York Area
7 reviews
Dined on January 17, 2019
Overall 5food 5service 5ambience 5

The staff was very welcoming and accommodating. They too were very attentive.

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MA
San Antonio
2 reviews
Dined on December 30, 2018
Overall 2food 2service 3ambience 4

Our order had multiple issues. This is not usually the normal environment

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PH
1 review
Dined on December 28, 2018
Overall 2food 2service 2ambience 2

I was very disappointed with the whole dining experience at this restaurant. We had a table of four and three of us received our food while my son waited another 10 minutes before he got his, and then only because I had to ask our waitress where it was. Once we did have our food, it was not that good and certainly not worth the price. We will definitely not be returning to this restaurant.

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C
1 review
Dined on December 28, 2018
Overall 1food 1service 1ambience 1

Not a good experience the food was not that good, parking beyond horrible!

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TH
San Antonio
22 reviews
Dined on December 26, 2018
Overall 4food 5service 3ambience 5

They have a great happy hour. The best in town for food and drinks. The server should have been more attentive to us in my opinion.

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NA
1 review
Dined on December 21, 2018
Overall 5food 5service 5ambience 5

Had the Kona tenderloin and it was the best. Also had a margarita made with Codigo 1530 tequila and that was so smooth and delicious. I love this place and will return soon.

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AS
1 review
Dined on December 16, 2018
Overall 4food 5service 2ambience 5

The food was amazing! The service could have been better. Our waiter wasn’t very attentive.

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GM
San Antonio
1 review
Dined on December 2, 2018
Overall 5food 5service 5ambience 5

The food and service were exceptional! They have great appetizers and sangrias!

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RB
Denver
11 reviews
Dined on November 9, 2018
Overall 1food 2service 1ambience 2

Horrible service, waited at table for 12 minutes before a waiter even bothered to show up, got worse from there. Sushi was warm, mushy. Do not go here.

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BR
1 review
Dined on November 9, 2018
Overall 1food 1service 1ambience 3

I would absolutely not recommend this restaurant to anyone. Our server was nice but it must have been his first day on the job because he messed up our order a few times. We ordered two rolls of sushi and some other items. the server forgot to put in an order for one of the sushi rolls and we received the sushi roll 30 minutes later after the rest of the table had finished eating. When the check came we respectfully ask that the forgotten sushi roll be removed from the check the server said I will get my manager. As a manager approached our table she proceeded to say that she could give us 50% off the roll because we had eaten it. She seemed very unapologetic and after further deliberation we said this is unacceptable and that the role should be taken off. the fact the manager was so rude and insisted that we pay 50% off this is unacceptable and we will never be back to Kona grill

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R
1 review
Dined on November 2, 2018
Overall 5food 5service 5ambience 5

Valet parking would be very nice and convenient. The food is exquisite and we will definitely be returning.

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B
Shreveport
1 review
Dined on October 27, 2018
Overall 1food 1service 1ambience 3

This was a date night. Arrived on time. Took 10 minutes before anyone came to seat us. When they did they sat us all the way in a back in a corner and forgot we were there. We walked out and went across the hall to the cheesecake factory. Go there. Better atmosphere and food. We were seated and served in 5 minutes.

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s
Austin
4 reviews
Dined on October 19, 2018
Overall 2food 1service 3ambience 2

Food was terrible. I has the beef stir fry that has small bits of some type of.meat with stringy something in the dish. Theu were out of three of the main appetizers. Love Kona before, never to return at North Star.

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r
San Antonio
1 review
Dined on September 24, 2018
Overall 5food 5service 5ambience 5

Good food as expected. Our server was great - he's very genuinely friendly, funny and attentive. Food arrive at a good pace. I had the sea bass and my partner had the salmon. They both were great choices. We will definitely come back again.

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OD
1 review
Dined on September 2, 2018
Overall 5food 5service 5ambience 5

Great ambiance! The waiter provided great customer service. Food was great!

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OT
1 review
Dined on August 1, 2018
Overall 3food 3service 2ambience 3

Service was just ok. Sushi was great, the meals we ordered were also just ok. For the price I would probably not be back. Happy hour was awesome on food prices but lacking in drink specials.

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OT
San Antonio
4 reviews
Dined on June 28, 2018
Overall 1food 1service 3ambience 3

Pad thai noodles were hard and undercooked. Sea bass was burnt. Took 15 minutes to get a portion of rice.

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PR
Mexico City
12 reviews
Dined on April 26, 2018
Overall 5food 5service 5ambience 5

Had the opportunity to meet with relatives, that hadn't seen in 40 years

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OT
1 review
Dined on April 22, 2018
Overall 5food 5service 5ambience 5

We love going to Kona anytime we are in SA! It is always great & my kids love it!

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MC
1 review
Dined on April 21, 2018
Overall 2food 3service 1ambience 2

We have had great experiences at Kona Grill in Houston, but this location one left a lot to be desired. 80% was that we had a bad server and 20% is that the food wasn't that great for the money. Cheesecake Factory is right next door and was a lot more crowded - now we know why. Our server barely talked to us and kind of threw our plates at us. Our order was wrong, a steak undercooked, no apologies. Dropped off the check without saying a word. We wanted to get dessert, but she never asked so we went next door to The Cheesecake Factory. I never like to be rude to servers because I know they have a hard job. We were very nice, but didn't get the same in return. We won't be going back unless we are in Houston.

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DM
San Antonio
1 review
Dined on March 31, 2018
Overall 4food 5service 5ambience 4

Great dinning experience, only down fall is right side of dinning room has windows to mall attached. Could possibly use a shade visor to eliminate some of the bystanders gawking and you enjoy your meal. Other then that was excellent for first time visit.

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OT
1 review
Dined on March 25, 2018
Overall 3food 1service 3ambience 4

Early Sunday evening was perfect...no big crowd. Setting was good and service was good. Unfortunately I had the NY Strip and the steak was over cooked to what I ordered. It was a little tough and the tasted was very bland. Due to a schedule event we were headed to, I didn't ask for the meal to be corrected.

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PM
San Antonio
2 reviews
Dined on March 24, 2018
Overall 5food 4service 5ambience 5

Great atmosphere and food. We didn't care for the pot stickers. The Yamada roll was outstanding.

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FA
Jacksonville
23 reviews
Dined on March 13, 2018
Overall 4food 4service 4ambience 4

It was a nice evening. The dumplings were fantastic. The Service was good. It was a nice evening.

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EJ
San Antonio
1 review
Dined on March 9, 2018
Overall 4food 4service 1ambience 1

While food and drinks were good, the waitress was awful and slow. She didn't check on us but was all over her other tables. The noise level was so bad that even at the back of the restaurant we were having to almost shout across the table at each other.

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OT
1 review
Dined on March 4, 2018
Overall 1food 4service 1ambience 5

Our waitress was no where to be found! No refills, orders incorrect, just plain rude. We had to keep getting other waitstaffs attention! My son and I made it Very Clear that it was my mother’s birthday and Nothing not even an acknowledgment! This was our first time going there and it will Definitely be our Last!! I will Never step foot in this establishment again would have feather gone to a real sushi restaurant or even Cheesecake Factory next door! They didn’t even have bags to put out Togo items in! Never Again!

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PM
Dallas
10 reviews
Dined on February 18, 2018
Overall 5food 5service 4ambience 5

We love going to Kona Grill for a variety of food and wines! The service was just right, not gone too long and not over doing It! It was a very relaxing dinner date with my wonderful wife!

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