Kona Grill - Miami

Kona Grill - Miami reviews from people who’ve dined at this restaurant. Based on recent rating.

1. OT

   OpenTable Diner

   Naples1 review

   3.0

   Dined on August 25, 2018

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   A person on our party has a food allergy & they brought the item incorrectly 4 times. The food was ok nothing to brag about. The manager was aware of the error and did nothing about it. They did not handle the situation accordingly. Management did not care.
   

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2. LA

   LuisA

   Miami1 review

   1.0

   Dined on June 8, 2018

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Went there with the wife to enjoy a nice dinner . We were seated, but never served.... after waiting 40 minutes. We got up and left.
   

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3. M

   Maria

   West Palm Beach1 review

   5.0

   Dined on May 13, 2018

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and customer service was excellent. I definitely recommend this place
   

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4. OT

   OpenTable Diner

   Miami3 reviews

   5.0

   Dined on April 10, 2018

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service was awesome. Staff is very friendly.
   

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5. OT

   OpenTable Diner

   San Francisco5 reviews

   1.0

   Dined on March 8, 2018

   1. Overall 1
   2. Food 3
   3. Service 2
   4. Ambience 3

   Run out of tequila. Bartender was trying to charge us $11.00 for a $8.00 drink.
   

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6. KB

   KBCB VIP

   Miami2 reviews

   5.0

   Dined on February 25, 2018

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best tender charrasso steak I ever had.
   

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7. OT

   OpenTable Diner

   Miami4 reviews

   5.0

   Dined on February 15, 2018

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Muy buena atencion y la comida buena
   

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8. SB

   SillyB VIP

   New York City9 reviews

   3.0

   Dined on February 14, 2018

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 4

   Service was great but the food was undercooked and had to return it twice.
   

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9. OT

   OpenTable Diner

   Miami1 review

   5.0

   Dined on January 14, 2018

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food!
   

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10. Q

    Quilan

    Miami11 reviews

    4.0

    Dined on December 10, 2017

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 5

    Kona Grill is one of my favorite restaurants but was only available in West Palm Beach. I could not wait for this location to open and used my birthday as the perfect introduction. The ambiance was beautiful,the food was served timely,and the waiter I ended up with waa friendly. However the customer service was lax. With two employees standing at the door I almost had to open my door. We were not greeted inside and had to find someone to look up my reservation just to be seated. Once we were seated we sat for 15 minutes with no acknowledgement. I had to ask if we were going to have a server for the evening. That is when we tentatively got who we got. I dressed up,drove 30 minutes from my house,and made Kona Grill a choice. I expected customer service.
    

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