Kona Grill - Huntsville
Always look forward to dinner there
Service was extremely slow. Took us over 20 minutes just to get our drinks, another 30 for our food. When it was time to pay, twice we got the wrong bill. The manager on duty was helpful but the experience was bad.
Great food and ambiance, would definitely dine there again
Love the happy hour hours because I'm early bird. The food and service was great!
Greeted and seated very quickly. Service was very good with knowledgeable staff. Great recommendations and tailored it to our comments. Well prepared and presented dishes. Good portions (not too much nor too little). Overall an excellent experience.
Service was terrible
I had the lemon-garlic shrimp penne entree and it was amazing!
Everything was so good! Morgan, our server, took great care of us & made sure all of our needs were met! The food was delicious & we didn’t feel that we had to wait any extra time for things to arrive. I look forward to going back because there were so many more things that I wanted to try. The only problem that we found was that the vegetable roll was pretty bland. My husband didn’t care for it but he greatly enjoyed all the other things that he ordered. We will definitely be back.
Dropping my son off at UAH, this was our last meal together for a while. Service was excellent, food was even better. Nice way for my son and I to cap off the weekend.
Great experience. We will come back. The service from Morgan was great.
The filet mignon was delicious and the ambiance was just right.
We were a party of 5 and decided to eat outside which we found to be very comfortable and relaxing. The food was lukewarm when served and the taste was run of the mill; nothing to write home about. Still do not understand why we found it so difficult to order a plain ole hamburger for my grandson. Only reason I would ever return would be to eat outside.
Only reservation with recommending is that I left a pair of expensive prescription sunglasses. I called the next day. They assured me they had them and would hold at the desk. I made a two hour round trip back the next day to get the glasses and when I got there they didn’t have them? Really? And just a “we are so sorry”.
It was a very nice atmosphere but service was very slow and food was also slow to come out of kitchen. Food was good but nothing special. A bit pricey for what we got
I actually really like a couple of items on the menu but every time we've been there, they have been out of something. This time, celebrating a birthday with three other friends, we waited and waited finally the manager came over and there was something wrong with the gas and the cooked food of two of our meals was only 1/2 cooked so we had to order something else. So unhappy; two of us selected this Kona Grill so we could get two dishes and then couldn't eat them as they had no idea how long it would take to resolve the problem. The manager stopped by later and did buy our desert which helped. But it makes it hard to keep coming back when they always seem to be out of something or there is an issue.
We had a great time! Food was awesome and the waitress did a great job!
I enjoyed out. It took to long for the food to get out (almost a hour) then some of it was cold. But the manager took care of us and made everything good! We will return. Our server was great!
Waitress was real nice and bartenders were helpful
I love the Sushi Sampler for lunch. Our server was funny, happy, and responsive without being intrusive. I often take business guests for lunch. There is rarely a wait and I have never been disappointed by the quality of the food. On occasion the dining room has been colder than I would like. That is the only complaint I can come up with.
As always, our food was excellent. Loly always takes excellent care of us. We have a little one and she makes sure we have everything we need.
Everything was fine, not great but fine. Our waiter did a good job, and we were grateful. A little noisy for a restful meal.
I signed up for the rewards program before my visit and wanted to use the coupon I received earlier that day for a bogo starter. I was told It would be for my NEXT visit. Then because I questioned the coupon I received unfriendly service the rest of the time. Also, the brownie dessert was hard and stale. I spent 40.00 on bland food. First and last time at this location.
Our waiter, Brian, made our first visit to Kona Grill outstanding! He provided excellent suggestions and opinions, as well as attentiveness without being overbearing. The food was very good; I would have just preferred the outdoor seating to not have such a loud ventilation fan sound. In future, I will simply plan to sit inside or confirm the open outdoor seating as available.
The food was very disappointing. Sea Bass was not good at all. No one at the table was please with their entree. The only decent food was the shrimp appetizer.
Great atmosphere, friendly and comfortable. Food was delicious. Sushi was fresh and well-prepared. Service was spot-on. Fantastic experience.
Food was good but not outstanding. Dessert was the better than entrées. Server appeared to be preoccupied and did not respond to a request, even after three attempts — the request was never addressed throughout the meal. Server working in a different section actually helped fill drinks, etc.
This was our first time at Kona Grill. Took awhile for our waiter to show up but once he did he was very attentive. Worked with us on time to get out in time for our movie Food recommendations good. We had the potstickers and the macadamia chicken. Both were great. Waiter offered more sauce for chicken but sadly never brought it. Only problem was waiter didn't know anything about how the Kona Grill Rewards app worked and gave incorrect info about the free appetizer. Showed him my phone for a free appetizer and we ordered one. At end of meal he apologized that he was incorrect, it was not free so we paid for an app that we would not have ordered unless free. Waiters need to know how the rewards/app program works.
We usually have a really good dining experience at Kona Grill. Thats why we suggested that we go for dinner while some friends of ours were in town. The food was great, the drinks were okay, but the service was uncharacteristically slow. Our waiter forgot to put in our drinks more than once and would disappear for long stretches. A little disappointed in the service, but maybe our waiter was just having a rough night. Food and atmosphere is still great so we will likely return.
Matt was a phenomenal waiter. He was more than accommodating and made the experience truly delightful
First time there. Will definitely go back. Friendly staff, very good food.
We sat down for about an hour on the 4th of July and enjoyed ourselves. The service was a little forgetful, but overall really pleasant. The food and drinks were amazing.
Great food great service! Our waiter gave us just the right amount of attention.
Love the happy hour & sushi. Come here about once a week.
We had a group of ten. The tables were ready when we arrived. The waiter was attentive and promptly took beverage orders from members of our party as they arrived. The food was excellent and servings were generous. The restaurant is spacious and well-lighted with a really nice vibe. I would definitely dine there again!
We love the restaurant and come all the time. This is the first time we had service issues! Disappointed.
I took my husband for Father’s Day and it was the worst restaurant experience I’ve ever had. We usually love Kona, but this was just awful. We had three different people asking for our order every single time (drinks, order, re-confirm), gave our appetizers to someone else first time around , and then after about 1.5 hours when we finally got our food, it was wrong. I thought that between the three servers they could have gotten it right. We asked them to correct it and box it to go because my 3year old was anxious to go. The only saving part of the day was that they got his food correct and it came out quickly. I was not offered anything for the wait or confusion and paid my bill in full. I am not opposed to that bc I know things happen, but overall I felt that we were very dismissed and overlooked. It will be quite a while before we go back.
Great food not badly priced. Nice location Enjoy the patio
Service was horrible. Server had way to many tables. Drinks from bar took way to long.
Patio is nice. Great mixed drinks. Food has been fresh an delicious every visit
Food and service were excellent. Will definitely go back.
Great sushi! The food was excellent. Service was great!