Kona Grill - Desert Ridge

Reseñas de Kona Grill - Desert Ridge de comensales del restaurante. Basadas en valoraciones recientes.

1. E

   Edward

   Phoenix50 reseñas

   4.0

   Comieron hace 2 días

   1. Global 4
   2. Comida 4
   3. Servicio 5
   4. Ambiente 5

   I had the macadamia nut chicken. Was pretty good, might have been slightly overcooked. The green beans were excellent as was the crispy soy brussel sprouts. My wife had the special stuffed salmon. She said it was excellent.
   

   Kona Grill - Desert RidgeRespuesta enviada hace 2 días

   Thanks for the review, Edward! We're thrilled to hear that you enjoyed your meal, especially the macadamia nut chicken and the stuffed salmon. It's great to know that our green beans and crispy soy brussel sprouts were also a hit. We always aim to deliver the best food and service to our guests, and we're glad you appreciated your meal. We look forward to serving you again soon at Kona Grill - Desert Ridge. - The Management Team
   

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2. R

   Rickie VIP

   Phoenix41 reseñas

   5.0

   Comieron hace 2 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Nice place,very open, wide menu choic es and really good food. Service was excellent
   

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3. j

   jaclyn VIP

   Phoenix3 reseñas

   5.0

   Comieron hace 3 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   The server was really kind. The food and drinks took a while to come out, but we weren’t in a rush. Happy hour is a great deal here, otherwise the sushi is quite expensive for what you get. Kids bento boxes are phenomenal and always a hit with my kids!
   

   Kona Grill - Desert RidgeRespuesta enviada hace 2 días

   Hi jaclyn, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our happy hour, sushi, and kids' bento boxes. We understand that value can vary and we're glad you found our food and drinks to be of great quality. We appreciate your feedback and look forward to welcoming you back soon. Best, Kona Grill - Desert Ridge Management Team
   

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4. R

   Robert

   Phoenix1 reseña

   2.0

   Comieron hace 3 días

   1. Global 2
   2. Comida 4
   3. Servicio 2
   4. Ambiente 3

   Service was very slow. That cause the food not to be hot, just luke warm at best.
   

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5. D

   David VIP

   Phoenix33 reseñas

   1.0

   Comieron hace 4 días

   1. Global 1
   2. Comida 3
   3. Servicio 3
   4. Ambiente 3

   They lost me forever, not that I was a regular by any means, we simply will never return. The 2 factors are based on price. It was $9.00 for a Jones soda root beer that my daughter ordered and I ordered a $39 fish and chips. The fish was cod but only a single filet and a basket of fried. I’m sorry, but there is inflation and there is extortion, this is the latter. Makes no sense to me. They did take forever to bring my daughter’s spicy crunchy tuna roll, which was tasty and they did comp. That doesn’t change the fact my fish and chips cost $39.00.
   

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6. R

   Ronald

   San Diego4 reseñas

   4.0

   Comieron hace 4 días

   1. Global 4
   2. Comida 5
   3. Servicio 2
   4. Ambiente 5

   Took almost an hour to get drinks. Nearly 2 hrs before our food arrived. While the food was great, and the waitstaff was apologetic, it was still an unbelievable amount of team for a fairly straightforward order of sushi.
   

   Kona Grill - Desert RidgeRespuesta enviada hace 2 días

   Thank you for taking the time to leave us feedback. I will be looking into these issues immediately to ensure that every experience is up to yours and our standards. We sincerely apologize that we did not provide that on this last visit. We hope you will give us a second chance to make it right. Best- KG Desert Ridge
   

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7. M

   Marlene VIP

   Phoenix9 reseñas

   4.0

   Comieron hace 4 días

   1. Global 4
   2. Comida 4
   3. Servicio 2
   4. Ambiente 4

   They needed more servers, and the food was backed up. We didn’t get our happy hour sushi roll until after we were already eating our entree 1/2 hour later.
   

   Kona Grill - Desert RidgeRespuesta enviada hace 3 días

   Thanks for visiting us, Marlene. We're sorry to hear about the delay you experienced during your visit. We understand how frustrating that can be and we're working on improving our service. We're glad to hear that you enjoyed the food and found it to be a good value. We hope to see you again soon at Kona Grill - Desert Ridge.
   

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8. T

   Tammy

   Phoenix1 reseña

   3.0

   Comieron en 20 de abril de 2025

   1. Global 3
   2. Comida 3
   3. Servicio 5
   4. Ambiente 4

   Great service and tons of food with the Easter brunch but some was not warm enough
   

   Kona Grill - Desert RidgeSe respondió el 21 de abril de 2025

   Thanks for the feedback, Tammy! We're thrilled to hear you enjoyed our Easter brunch and service at Kona Grill - Desert Ridge. We apologize for the temperature not being quite right, we're always working to ensure our food is served at the ideal temperature. Your feedback is valuable to us and we'll certainly take it into consideration. We hope to welcome you back soon!
   

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9. K

   Karen VIP

   Chicago12 reseñas

   4.0

   Comieron en 20 de abril de 2025

   1. Global 4
   2. Comida 4
   3. Servicio 5
   4. Ambiente 4

   What made our experience fantastic was our waiter, Skylar. He was always checking in on us and took really great care of our older mother and Aunt who were with us. My Steak Frites was OK-the fries were good but the steak was a bit skimpy and overcooked. The rest is us had the chicken cutlets and they loved it! I thought there would be more seafood choices as it’s been several years since we were at a Kona Grill. I also thought the entrees were quite overpriced.
   

   Kona Grill - Desert RidgeSe respondió el 21 de abril de 2025

   Hi Karen, Thank you for your review. We're thrilled to hear that your experience at Kona Grill - Desert Ridge was fantastic, especially with your family. We always aim to provide excellent service and delicious food to our guests. We're sorry to hear that the Steak Frites and chicken cutlets didn't quite hit the mark for you. We appreciate your feedback and will certainly take it into consideration as we continuously strive to improve our menu. We hope to have the opportunity to serve you again in the future. Best, The Management Team
   

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10. A

    Aimee

    Phoenix4 reseñas

    4.0

    Comieron en 20 de abril de 2025

    1. Global 4
    2. Comida 4
    3. Servicio 4
    4. Ambiente 4

    The restaurant was relatively empty when we came in and they sat us next to one of the 4 currently seated tables (thought some spacing would be nice). The art and decor was beautiful what took away from that was the service stand right behind the hostess counter (looks cluster and unorganized). Prices were a little high for the quality. Steak was over cooked, French green beans weren’t listed on the menu as coming with the surf and turf, but they were amazing. The kids bento box was adorable.
    

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    Kona Grill - Desert RidgeSe respondió el 21 de abril de 2025

    Thanks for visiting us, Aimee! We're glad to hear that you enjoyed the decor and food at Kona Grill - Desert Ridge. We apologize for the inconvenience you faced with the seating arrangement. We're always looking for ways to improve our guests' experiences and your feedback is invaluable. We hope to serve you again soon and provide you with a more relaxed and organized dining experience.
    

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