KOI-Seneca Niagara Resort & Casino

4.3
205 Reviews
$30 and under
Asian
*At Seneca Niagara, our Gaming Floor and designated lounge areas are open to guests age 21+. Guests of all ages may enjoy our amenities, restaurants and shops (those under age of 18 require a parent or guardian accompaniment).

Effective Monday, February 15, 2021, Last seating time is at 9 PM** (**subject to availability and size of the party)

Savor a refreshing take on authentic Asian cuisine at Koi as it is fused with a modern approach to dining. Sample tempting creations from the sushi bar or go straight for decadent dishes like the Cantonese roast duck, teriyaki beef tenderloin, crispy pork chop, Chuan Jiao Seafood and more. With a central cooking line, you can watch the passion and talent that goes into preparing your meal. Experience dinner at Koi and surround yourself in a high-energy dining experience.

What 205 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.5
food
4.4
service
4.3
ambience
4.3
value
Noise · Moderate
90% of people would recommend it to a friend
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M
Megg
Tampa
3 reviews
Dined 4 days ago
Overall2food1service2ambience1

Our server was nice but her service was very slow. The food was disgusting. One pot of chicken broth that the servers add to all the dishes once the food is ready. The duck was not cleaned, still had bones in it. Noodles were angel hair pasta. The salad tasted like the veggies were not washed.

MS
MollyS
Miami
2 reviews
Dined 4 days ago
Overall5food5service5ambience5

Delicious!! So happy to have made a reservation for dinner :)

SB
StaceyB
New York Area
1 review
Dined 4 days ago
Overall3food3service3ambience3

All was good, nothing spectacular, server was very good just sat too many tables at once

JW
JohnW
Houston
4 reviews
Dined on June 12, 2021
Overall4food5service4ambience4

Recent 100% opening capacity and Hotel was busy on the weekend. Like most venues think a slight staff shortage has reduced choices for selection but overall was something for everyone just limited selections. Quality of the food was outstanding so what they did have they did well. Ambiance a 4 only because no real theme inside that was noticeable ie was a an average, clean looking interior but nothing special or geared towards an intimate dinner . Staffing shortage again reasoning behind the 4 on service. They were attentive but frankly overworked with probably more tables than they are used to. Very enjoyable experience but even though the special occasion was identified in the reservation nothing was done or mentioned other than what every other gues would have received. Polite and efficient but no special welcome or congradulations. Our table was ready on time which was a plus.

DP
DelandreaP
1 review
Dined on June 11, 2021
Overall5food5service5ambience5

Amazing food and service will definitely be back again

FR
FrancieneR
1 review
Dined on June 11, 2021
Overall5food5service5ambience5

I have been here quite a few times and everything has been great, no complaints!

J
Julie
1 review
Dined on June 10, 2021
Overall4food5service5ambience4

My boyfriend and I came here to celebrate our one year anniversary. The food was amazing and our waitress was very friendly and polite. Our food came out it a timely manner and was delicious. We did experience a very noisy and rude women at the table next to us. We were also placed at the table closet to the bathroom even though other seats were available. Despite that, the dining experience was great and I would recommend trying!

VB
VBFM
Washington DC
1 review
Dined on June 10, 2021
Overall5food5service5ambience5

This was our 2nd visit in 3 days. The food on both occasions was fantastic. I had the Shrimp and Asparagus, he had the Mongolian Chicken. Fresh, flavorful and delicious. The customer service was excellent. We would definitely recommend.

LZ
LynnZ
New York Area
7 reviews
Dined on June 10, 2021
Overall4food5service4ambience5

We always begin with the lettuce wraps. Because of the pandemic they no longer start you out with the crispy noodles and dipping sauce, we miss that.
Dinner is always exceptional and we have enough for lunch the next day.
Can't wait to go back.

KP
KrisP
1 review
Dined on June 7, 2021
Overall2food2service1ambience3

Service was very slow. We were never asked if we wanted drinks. We were given water and took 10 min to ask for a refill. The food was OK. The lo mein was mediocre in flavor. The crab Rangoon was good but pork dumplings tasted and looked identical to the ones we buy at Walmart. Nothing special.

MS
MarthaS
1 review
Dined on June 4, 2021
Overall3food3service3ambience5

Overall ok , but a little bit disappointing. For this level of hotel my expectations were higher .

PB
PatriciaB
1 review
Dined on May 31, 2021
Overall5food5service5ambience5

Second time at Koi, awesome food and great service!

K
Karl
New York Area
8 reviews
Dined on May 31, 2021
Overall5food5service5ambience5

The service was outstanding as they were very busy and took care of us well. The food is excellent and fairly priced. Recommend reservations as the get busy

JI
JeffI
New York Area
1 review
Dined on May 29, 2021
Overall3food2service5ambience3

The first time in my life I ever sent a meal back. I was provided with a large plate of roasted duck and it was literally a plate of bones, I have ordered duck many times throughout my life whereas the presentation has always been great. This literally looked like the scrap bowl…after two attempts to find meat with no bones I gave up. The service, however, was fantastic and they quickly removed the plate and refunded us. Although my husbands mesl was good, we will never go back.

KB
KathleenB
New York Area
1 review
Dined on May 29, 2021
Overall5food5service5ambience3

Excellent food! Great service! Highly recommend dining here-reservations recommended

OT
OpenTable Diner
New York Area
1 review
Dined on May 28, 2021
Overall4food3service4ambience2

The only real complaint here is the ambiance. It seemed more like a cafeteria then fine dining.

MK
MichaelK
1 review
Dined on May 24, 2021
Overall3food3service3ambience4

This is just start up time at the casino where things are coming back to normal so to speak. KOI used to be the best place for oriental food in Western New York. Pad Thai was the best in area.
Sushi still good.

OT
OpenTable Diner
New York Area
1 review
Dined on May 21, 2021
Overall5food5service5ambience5

Koi is a very nice resturant at Casino Niagara, the phad thai is excellent, chicken spring rolls nice and fresh and have that great fried taste, and the Penang chicken is excellent

KH
KateH
1 review
Dined on May 21, 2021
Overall4food5service4ambience4

Food is always excellent! Great staff, very friendly and attentive. Just bring a jacket it’s chilly in there!

OT
OpenTable Diner
Orlando
1 review
Dined on May 20, 2021
Overall5food5service5ambience5

Great food and good service

CJ
CJKay
New York Area
2 reviews
Dined on May 20, 2021
Overall5food5service5ambience5

The servers were excellent and as always the food was marvelous!

OT
OpenTable Diner
New York Area
1 review
Dined on May 17, 2021
Overall3food2service4ambience3

They didn’t do anything for birthdays. Not even wish a happy birthday. Portions were terrible for what they charge. Service was good but that’s about it.

D
Disappointed
1 review
Dined on May 15, 2021
Overall2food2service1ambience4

We dined here for our anniversary. We were hoping to be able to order sushi; however, we were not provided sushi menus upon seating. When we asked about it, our server said that it was not available that night. It was a Saturday evening and in the middle of dinner rush so we were very disappointed. Our server was quite abrupt almost to the point of being rude. She never introduced herself, didn’t ask if we wanted anything to drink or if we had any questions about the menu. The margarita my husband ordered was made with a sweet and sour mix and tasted like it came from a pre-made batch which was disappointing considering the price and location, and was loaded down with so much ice it became watered down almost immediately. The stir fry dish was so loaded with oil that it separated from the rest of the sauce which had congealed in the middle of the dish. It had decent flavor but didn’t seem like anything more spectacular than what we could make at home.

D
David
Philadelphia
1 review
Dined on May 14, 2021
Overall5food5service5ambience5

The food was really delicious, just in small portions.

DH
DavidH
San Francisco
1 review
Dined on May 14, 2021
Overall5food5service5ambience5

Really enjoyed our dinner service was excellent . Food was very good

AG
AmyG
Poconos
1 review
Dined on May 10, 2021
Overall5food5service5ambience5

Food and service was great! Definitely recommend. Our children loved their food and they are quite picky eaters. Lol.

FJ
FJJG
New England
3 reviews
Dined on May 6, 2021
Overall2food3service2ambience3

Just returned from a 3 night Seneca Niagara Resort stay. KOI has always been a favorite dining experience - but unlike previous times this May Wedding Anniversary trip experience was unfortunately less than favorable. We looked forward to another great dinner & the happy friendly outgoing KOI staff & the great service - but not this time. Upon arrival we gave the usual name & reservation details. There was no usual "Welcome to KOI" what seating do you prefer - is this a special day, etc?. With not one word spoken - we were ushered to a mid-floor table - no usual enjoy you dinner - then our server appeared - took our orders and the next time we saw that person was when presented with the check. In all fairness - KOI did have our on-time dinner reservation correct, our seating & the quality of food was adequate but the staff service was lacking - it appeared to be an unhappy KOI staff - maybe a result of staff turn-over. However the following evening we had dinner a the Western Door Restaurant - what a major difference - everything was excellent - that staff was outstanding. Despite our recent Koi experience - we will give it another try on our next Seneca Niagara stay.

J
Joseph
New York Area
1 review
Dined on May 3, 2021
Overall5food5service5ambience5

The food was outstanding. We had a seafood dish, a steak dish and a chicken dish along with seafood fried rice and broccoli. Everyone enjoyed their food and the service was very good! We will be back!!

DK
DawnK
New York Area
1 review
Dined on May 2, 2021
Overall5food5service4ambience4

We love KOI we eat there every trip to Seneca Niagara Casino. The food is outstanding 👍👍

LJ
LarryJ
New York Area
1 review
Dined on May 2, 2021
Overall5food5service5ambience5

The KOi Restaurant was awesome!"The King Crab with garlic & chives was very tasty!"I will make this place a regular stop for dinner.

OT
OpenTable Diner
New York Area
1 review
Dined on May 1, 2021
Overall4food4service5ambience3

Service was great ! Drinks wonderful. Food was good , nothing special. Menu wasn’t what we expected . Nothing over the top.

LP
LouieP
New York Area
1 review
Dined on May 1, 2021
Overall5food5service5ambience5

Our meal was Delicious. We ordered sushi and it was some of the best I have ever had. Portions were also very generous...my husband and I split 2 entree's and it was perfect. Food was hot, fresh and very tasty. We will definitely be back!

DS
DanS
San Diego
1 review
Dined on April 26, 2021
Overall5food5service5ambience5

It took three tries to book this dinner sucessfully. I am glad we kept trying. The food was just exquisite. We ordered the phad thai, deep fried squid,and the mooshu pork and for dessert we had the mango ice cream. Our favorite was the squid- best appetizer ever! This place is highly recommended.

OT
OpenTable Diner
Philadelphia
1 review
Dined on April 24, 2021
Overall3food3service2ambience3

How do you run out of rice at an Asian restaurant?!

CH
ChrisH
Pittsburgh
2 reviews
Dined on April 24, 2021
Overall1food1service1ambience3

Both of our meals were room temperature. Only thing that was hot was the rice and side order of green beans. Waitress seamed not to know much. She took a drink order and came back with bourbon with almost all the ice melted. Food was basically flavorless.

Chef's "special" prawns, described as hot peppers. served with shell on, not cut open, had to peal with your hands and the peppers were bland.

Very disappointing all around.








both meals

KV
KathleenV
New York Area
1 review
Dined on April 23, 2021
Overall5food5service5ambience5

Thank you for serving delicious food and the servers were so polite. Our appetizers to the main dinner was beautiful on plate and so enjoyable.

G
Grandmamary
New York Area
1 review
Dined on April 18, 2021
Overall5food5service5ambience5

the host was very friendly and funny. made the entrance very enjoyable.

CM
CheriM
New York Area
1 review
Dined on April 17, 2021
Overall4food4service4ambience4

The food and service was very good. It is best to make reservations.

s
sandy
Cincinnati
6 reviews
Dined on April 17, 2021
Overall4food3service3ambience3

Food was excellent. service slow. Nice friendly server. Quiet and would return.

OT
OpenTable Diner
New York Area
1 review
Dined on April 17, 2021
Overall4food4service5ambience5

Date night

FAQs

KOI-Seneca Niagara Resort & Casino is rated 4.3 stars by 205 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.