Kobe Japanese Steakhouse - West 192

Commentaires sur le restaurant Kobe Japanese Steakhouse - West 192 de personnes qui y ont mangé. Selon des cotes récentes.

1. S

   Stacy

   Calgary1 commentaire

   5.0

   Y est allé le 29 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Fast, friendly and accommodating service. Great experience.
   

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2. K

   Ken VIP

   Baltimore 13 commentaires

   5.0

   Y est allé le 28 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   I had my family of 13 people there. The entire group said how great the food tasted and the chef did a fantastic job. Will definitely be back on our next family vacation.
   

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3. H

   Hardeep

   Toronto6 commentaires

   4.0

   Y est allé le 28 avril 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 5
   4. Ambiance 5

   Service was amazing 5/5, food was 4/5 chicken and salmon was a bit dry, I highly suggest you get the steak.
   

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4. L

   Lelio VIP

   Orlando 1 commentaire

   5.0

   Y est allé le 26 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Antonio is an amazing server showing a lot of knowledge and experience
   

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5. B

   Brian

   Unspecified1 commentaire

   5.0

   Y est allé le 20 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 4

   Great place to eat. Highly recommend adding this to your family Florida trip list!
   

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6. R

   Richelle

   Las Vegas3 commentaires

   5.0

   Y est allé le 18 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   We had a great time! Great food! Loved our chef! All the staff seemed to try making guests feel welcome and special!
   

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7. M

   Matt

   Poconos3 commentaires

   5.0

   Y est allé le 17 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Awesome food !!!! Staff was great, kids loved it.
   

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8. L

   Linda

   Orlando 7 commentaires

   3.0

   Y est allé le 16 avril 2025

   1. Cote globale 3
   2. Nourriture 1
   3. Service 2
   4. Ambiance 4

   Our server took my order separately as I have a number of dietary needs. Instead of cooking my meal first, as the Chefs usually do, they cooked my meal in the kitchen. I asked for double veggies and got double rice. The steak was way overcooked, I requested rare, the cook used too much pepper and garlic, and the entire plate was barely warm. It took finally getting a manager to recook a steak and veggies for me. But because the food was cooked in the kitchen and served on a cold plate, it too was barely warm. I was never so disappointed in a meal at Kobe. However, the Chef was terrific and very entertaining. I only wish he would have cooked my meal like any other Chef has. The server did come around rather often but she never offered to refill my water. I am amazed at how much the costs have gone up. It's really not worth the price anymore.
   

   Kobe Japanese Steakhouse - West 192A répondu le 19 avril 2025

   We're sorry to hear your experience did not meet your expectations. We strive to provide an enjoyable atmosphere for our customers and constantly look for opportunities to improve our customers' overall dining experience. Your comments are imperative in helping us improve our restaurants, please accept our apologies for any inconvenience you may have experienced.
   

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9. OT

   Client d'OpenTable

   New York City2 commentaires

   5.0

   Y est allé le 15 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Great experience! Great show and the staff were very courteous. Way too much food for 1 human. Everything was delicious. Server Nicky and Chef Danny did an awesome job.manager Tony stopped by as well. My wife has a gluten intolerance and the staff was over accommodating. Highly recommend for anybody on vacation!!!
   

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10. A

    Anthony

    Orlando 1 commentaire

    3.0

    Y est allé le 14 avril 2025

    1. Cote globale 3
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5

    Service and food was great but prices are high now and i dont appreciate having 18 percent gratuity automatically charged to my bill. This had to be left to the customer to do. I get it if its a huge party but tips shouldnt be forced on a party of 2 or people in general. This should always be up to the customer as you're asking someone to forcefully tip before the service has even been completed. This is on top of the high prices for the meal as everything as already increased for everyone and now you're asking for another 18 percent more. We won't be going back until this changes
    

    Kobe Japanese Steakhouse - West 192A répondu le 15 avril 2025

    Thank you for your feedback. At Kobe Steakhouse we value our customers' feedback and we constantly look for opportunities to improve our customers' overall dining experience. The service Charge is the service fee that is automatically added to your bill for the convenience of services. It is also considered a gratuity and will be shared to the waitstaff (including chef, server, assistant server and other involved departments) If the service is not up to your standard or at any time you wish to remove the service charge, please feel free to ask our management team to remove it for you.
    

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