Kobe Japanese Steakhouse - West 192

Le recensioni di Kobe Japanese Steakhouse - West 192 delle persone che hanno visitato e mangiato al ristorante. In base alla valutazione recente.

1. S

   Stacy

   Calgary1 recensione

   5.0

   Visitato il giorno 29 aprile 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Fast, friendly and accommodating service. Great experience.
   

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2. K

   Ken VIP

   Baltimora13 recensioni

   5.0

   Visitato il giorno 28 aprile 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   I had my family of 13 people there. The entire group said how great the food tasted and the chef did a fantastic job. Will definitely be back on our next family vacation.
   

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3. H

   Hardeep

   Toronto6 recensioni

   4.0

   Visitato il giorno 28 aprile 2025

   1. Complessivo 4
   2. Cibo 4
   3. Servizio 5
   4. Atmosfera 5

   Service was amazing 5/5, food was 4/5 chicken and salmon was a bit dry, I highly suggest you get the steak.
   

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4. L

   Lelio VIP

   Orlando1 recensione

   5.0

   Visitato il giorno 26 aprile 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Antonio is an amazing server showing a lot of knowledge and experience
   

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5. B

   Brian

   Unspecified1 recensione

   5.0

   Visitato il giorno 20 aprile 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 4

   Great place to eat. Highly recommend adding this to your family Florida trip list!
   

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6. R

   Richelle

   Las Vegas3 recensioni

   5.0

   Visitato il giorno 18 aprile 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   We had a great time! Great food! Loved our chef! All the staff seemed to try making guests feel welcome and special!
   

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7. M

   Matt

   Poconos3 recensioni

   5.0

   Visitato il giorno 17 aprile 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Awesome food !!!! Staff was great, kids loved it.
   

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8. L

   Linda

   Orlando7 recensioni

   3.0

   Visitato il giorno 16 aprile 2025

   1. Complessivo 3
   2. Cibo 1
   3. Servizio 2
   4. Atmosfera 4

   Our server took my order separately as I have a number of dietary needs. Instead of cooking my meal first, as the Chefs usually do, they cooked my meal in the kitchen. I asked for double veggies and got double rice. The steak was way overcooked, I requested rare, the cook used too much pepper and garlic, and the entire plate was barely warm. It took finally getting a manager to recook a steak and veggies for me. But because the food was cooked in the kitchen and served on a cold plate, it too was barely warm. I was never so disappointed in a meal at Kobe. However, the Chef was terrific and very entertaining. I only wish he would have cooked my meal like any other Chef has. The server did come around rather often but she never offered to refill my water. I am amazed at how much the costs have gone up. It's really not worth the price anymore.
   

   Kobe Japanese Steakhouse - West 192Risposta inviata il giorno 19 aprile 2025

   We're sorry to hear your experience did not meet your expectations. We strive to provide an enjoyable atmosphere for our customers and constantly look for opportunities to improve our customers' overall dining experience. Your comments are imperative in helping us improve our restaurants, please accept our apologies for any inconvenience you may have experienced.
   

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9. OT

   Utente OpenTable

   New York2 recensioni

   5.0

   Visitato il giorno 15 aprile 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Great experience! Great show and the staff were very courteous. Way too much food for 1 human. Everything was delicious. Server Nicky and Chef Danny did an awesome job.manager Tony stopped by as well. My wife has a gluten intolerance and the staff was over accommodating. Highly recommend for anybody on vacation!!!
   

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10. A

    Anthony

    Orlando1 recensione

    3.0

    Visitato il giorno 14 aprile 2025

    1. Complessivo 3
    2. Cibo 5
    3. Servizio 5
    4. Atmosfera 5

    Service and food was great but prices are high now and i dont appreciate having 18 percent gratuity automatically charged to my bill. This had to be left to the customer to do. I get it if its a huge party but tips shouldnt be forced on a party of 2 or people in general. This should always be up to the customer as you're asking someone to forcefully tip before the service has even been completed. This is on top of the high prices for the meal as everything as already increased for everyone and now you're asking for another 18 percent more. We won't be going back until this changes
    

    Kobe Japanese Steakhouse - West 192Risposta inviata il giorno 15 aprile 2025

    Thank you for your feedback. At Kobe Steakhouse we value our customers' feedback and we constantly look for opportunities to improve our customers' overall dining experience. The service Charge is the service fee that is automatically added to your bill for the convenience of services. It is also considered a gratuity and will be shared to the waitstaff (including chef, server, assistant server and other involved departments) If the service is not up to your standard or at any time you wish to remove the service charge, please feel free to ask our management team to remove it for you.
    

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