Kobe Japanese Steakhouse - Longwood

Le recensioni di Kobe Japanese Steakhouse - Longwood delle persone che hanno visitato e mangiato al ristorante. In base alla valutazione recente.

1. L

   L William

   Orlando1 recensione

   5.0

   Visitato 2 giorni fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Kobe is always a blast. Our chef was fun, and the food was great. Love this place.
   

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2. M

   Majid

   Orlando1 recensione

   2.0

   Visitato 3 giorni fa

   1. Complessivo 2
   2. Cibo 5
   3. Servizio 1
   4. Atmosfera 1

   We come to this location all the time and it is always a fun experience, this time we went was quite the opposite. Let's start with the positive, the food was amazing, one of the best I've tasted there in a while. Now that is said let's go to the negatives. The server we had was rude, didn't seem to want to be there and didn't even come to check on us. The chef even though he was nice, he seemed distracted as he kept looking away at the other tables in the other areas, did the bare minimum fan fare and left. This visit was extremely disappointing especially as we've seen better in our previous visits and we were watching better at the other tables...
   

   Kobe Japanese Steakhouse - LongwoodHa risposto 2 giorni fa

   We deeply regret the experience you had with our team and appreciate you taking the time to share your concerns. We will continue to review the matter internally with our staff, in addition to evaluating our training program for opportunities to improve. Again, please accept my apologies for any inconvenience you may have experienced.
   

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3. J

   Jonah

   Louisville3 recensioni

   5.0

   Visitato 4 giorni fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Excellent service,,the staff made my sons bday special. Tony was a great hibachi chef and entertainer! Thank you , Jonah Martin
   

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4. M

   Michelle

   Orlando1 recensione

   4.0

   Visitato 7 giorni fa

   1. Complessivo 4
   2. Cibo 5
   3. Servizio 2
   4. Atmosfera 4

   Chef was awesome! Good was delicious! One of our all time favorite restaurants!
   

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5. M

   Mark

   Orlando1 recensione

   5.0

   Visitato 7 giorni fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Excellent service and clean in Longwood. Thank you!
   

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6. G

   Greg

   Naples4 recensioni

   5.0

   Visitato il giorno 26 aprile 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Went for Late lunch and we had the restaurant to ourselves. Still had the full Hibachi experienc.
   

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7. A

   Adrianne

   Orlando1 recensione

   5.0

   Visitato il giorno 19 aprile 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Birthday dinner went great, Sweet 16 for my daughter!!
   

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8. C

   Connor

   Orange County3 recensioni

   3.0

   Visitato il giorno 14 aprile 2025

   1. Complessivo 3
   2. Cibo 4
   3. Servizio 1
   4. Atmosfera 2

   Kobe is a titan within the Tepan industry however my experience at this restaurant was unfortunately disappointing. Firstly I arrived at the restaurant to enjoy a birthday meal without telling anyone it was my birthday, I just wanted to eat, however the staff insisted on letting everyone near me know of my birthday which was uncomfortable as I was just there to enjoy food. The reason behind this upset was when I tried to use my birthday reward the staff started asking questions and alerting everyone to the fact it was my birthday which, again was uncomfortable. Secondly your tipping system is ridiculous to a fault, you force an 18 percent gratuity on all patrons then when the bill comes you loom over us when your checkout machine asks for even more gratuity. Lastly in regards to your birthday rewards, having to buy two meals to use a reward is greedy and I think your company should really rethink its rewards policy. I understand if the fine print says you must buy two meals to use your reward, but it's not well advertised when you send out your emails. Overall the food is always good but your service staff made me feel uncomfortable and your reward system is designed to trick people into coming thinking they can get a reward when they cannot unless they bring friends. While I remain a fan of Kobe and we'll most certainly eat at the chain again I will not be returning to the Longwood location.
   

   Kobe Japanese Steakhouse - LongwoodRisposta inviata il giorno 16 aprile 2025

   Thank you for your feedback. We strive every day to ensure our guests have a wonderful meal and a marvelous time at our restaurant. We are always looking for ways to accommodate all our guests and ensure their happiness. Your comment is valuable! Please accept our apologies for any inconvenience you may have experienced.
   

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9. M

   Mary

   Atlanta1 recensione

   5.0

   Visitato il giorno 13 aprile 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 3

   The food was fresh and cooked to our request. The service was amazing. We will return
   

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10. S

    Sarah VIP

    Orlando2 recensioni

    5.0

    Visitato il giorno 10 aprile 2025

    1. Complessivo 5
    2. Cibo 5
    3. Servizio 5
    4. Atmosfera 5

    Leah and Charles were the best! Leah made our experience the best ever!🤩
    

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