Kobe Japanese Steakhouse - Longwood

Bewertungen für Kobe Japanese Steakhouse - Longwood von Gästen, die dieses Restaurant besucht haben. Basierend auf den neusten Bewertungen.

1. M

   Majid

   Orlando1 Bewertung

   2.0

   Vor 2 Tagen besucht

   1. Gesamt 2
   2. Essen 5
   3. Service 1
   4. Ambiente 1

   We come to this location all the time and it is always a fun experience, this time we went was quite the opposite. Let's start with the positive, the food was amazing, one of the best I've tasted there in a while. Now that is said let's go to the negatives. The server we had was rude, didn't seem to want to be there and didn't even come to check on us. The chef even though he was nice, he seemed distracted as he kept looking away at the other tables in the other areas, did the bare minimum fan fare and left. This visit was extremely disappointing especially as we've seen better in our previous visits and we were watching better at the other tables...
   

   Kobe Japanese Steakhouse - LongwoodVor 1 Tag geantwortet

   We deeply regret the experience you had with our team and appreciate you taking the time to share your concerns. We will continue to review the matter internally with our staff, in addition to evaluating our training program for opportunities to improve. Again, please accept my apologies for any inconvenience you may have experienced.
   

   War diese Bewertung hilfreich?

2. J

   Jonah

   Louisville3 Bewertungen

   5.0

   Vor 3 Tagen besucht

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Excellent service,,the staff made my sons bday special. Tony was a great hibachi chef and entertainer! Thank you , Jonah Martin
   

   War diese Bewertung hilfreich?

3. M

   Michelle

   Orlando1 Bewertung

   4.0

   Vor 6 Tagen besucht

   1. Gesamt 4
   2. Essen 5
   3. Service 2
   4. Ambiente 4

   Chef was awesome! Good was delicious! One of our all time favorite restaurants!
   

   War diese Bewertung hilfreich?

4. M

   Mark

   Orlando1 Bewertung

   5.0

   Vor 6 Tagen besucht

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Excellent service and clean in Longwood. Thank you!
   

   War diese Bewertung hilfreich?

5. G

   Greg

   Southwest Florida4 Bewertungen

   5.0

   Vor 7 Tagen besucht

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Went for Late lunch and we had the restaurant to ourselves. Still had the full Hibachi experienc.
   

   War diese Bewertung hilfreich?

6. A

   Adrianne

   Orlando1 Bewertung

   5.0

   Besucht am 19. April 2025

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Birthday dinner went great, Sweet 16 for my daughter!!
   

   War diese Bewertung hilfreich?

7. C

   Connor

   Orange County3 Bewertungen

   3.0

   Besucht am 14. April 2025

   1. Gesamt 3
   2. Essen 4
   3. Service 1
   4. Ambiente 2

   Kobe is a titan within the Tepan industry however my experience at this restaurant was unfortunately disappointing. Firstly I arrived at the restaurant to enjoy a birthday meal without telling anyone it was my birthday, I just wanted to eat, however the staff insisted on letting everyone near me know of my birthday which was uncomfortable as I was just there to enjoy food. The reason behind this upset was when I tried to use my birthday reward the staff started asking questions and alerting everyone to the fact it was my birthday which, again was uncomfortable. Secondly your tipping system is ridiculous to a fault, you force an 18 percent gratuity on all patrons then when the bill comes you loom over us when your checkout machine asks for even more gratuity. Lastly in regards to your birthday rewards, having to buy two meals to use a reward is greedy and I think your company should really rethink its rewards policy. I understand if the fine print says you must buy two meals to use your reward, but it's not well advertised when you send out your emails. Overall the food is always good but your service staff made me feel uncomfortable and your reward system is designed to trick people into coming thinking they can get a reward when they cannot unless they bring friends. While I remain a fan of Kobe and we'll most certainly eat at the chain again I will not be returning to the Longwood location.
   

   Kobe Japanese Steakhouse - LongwoodBeantwortet am 16. April 2025

   Thank you for your feedback. We strive every day to ensure our guests have a wonderful meal and a marvelous time at our restaurant. We are always looking for ways to accommodate all our guests and ensure their happiness. Your comment is valuable! Please accept our apologies for any inconvenience you may have experienced.
   

   War diese Bewertung hilfreich?

8. M

   Mary

   Atlanta1 Bewertung

   5.0

   Besucht am 13. April 2025

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 3

   The food was fresh and cooked to our request. The service was amazing. We will return
   

   War diese Bewertung hilfreich?

9. S

   Sarah VIP

   Orlando2 Bewertungen

   5.0

   Besucht am 10. April 2025

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Leah and Charles were the best! Leah made our experience the best ever!🤩
   

   War diese Bewertung hilfreich?

10. S

    Stacey

    San Francisco4 Bewertungen

    4.0

    Besucht am 10. April 2025

    1. Gesamt 4
    2. Essen 5
    3. Service 4
    4. Ambiente 5

    Dinner was delicious but the prices keep going up and portions seem to be a bit smaller. Hot oil splashed on me from the hibachi. The server Gillian was awesome but the chef was a little too much… But overall we had a delicious dinner.
    

    War diese Bewertung hilfreich?