Kobe Japanese Steakhouse - Longwood

Reseñas de Kobe Japanese Steakhouse - Longwood de comensales del restaurante. Basadas en valoraciones recientes.

1. K

   Kristen

   Orlando6 reseñas

   5.0

   Comieron hace 3 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Fabulous time celebrating both Teacher Appreciation and my son's girlfriends birthday last night!
   

   ¿Te fue útil?

2. R

   Richard VIP

   Orlando6 reseñas

   3.0

   Comieron hace 6 días

   1. Global 3
   2. Comida 5
   3. Servicio 3
   4. Ambiente 3

   The food was very good. The chef and the waitress were fine also. The reason I gave the service 3 stars is because the way they rush you through it all. It used to be an experience now I feel like they have you on an assembly line. The soup came out and not a minute later they are serving you the salad. After they drop off the salad to the last person they are back at the first trying to collect the soup and salad that you were just given. The chef did a great job but after he served the last meal to the table the waitress comes and asks everyone if they need boxes. They give you no time to eat what was just served. I don’t blame the staff. I blame the management. I sure they are telling the staff to do this so they can turn the table around for another reservation. You really need to give the customers at least 10 minutes after being served before trying to clean up. Honestly, immediately after serving the last meal they were asking how many needed boxes. Not a good look.
   

   Kobe Japanese Steakhouse - LongwoodRespuesta enviada hace 1 día

   We're sorry to hear your experience did not meet your expectations. We strive to provide an enjoyable atmosphere for our customers and constantly look for opportunities to improve our customers' overall dining experience. Your comments are imperative in helping us improve our restaurants, please accept our apologies for any inconvenience you may have experienced.
   

   ¿Te fue útil?

3. L

   L William

   Orlando1 reseña

   5.0

   Comieron hace 7 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Kobe is always a blast. Our chef was fun, and the food was great. Love this place.
   

   ¿Te fue útil?

4. M

   Majid

   Orlando1 reseña

   2.0

   Comieron en 1 de mayo de 2025

   1. Global 2
   2. Comida 5
   3. Servicio 1
   4. Ambiente 1

   We come to this location all the time and it is always a fun experience, this time we went was quite the opposite. Let's start with the positive, the food was amazing, one of the best I've tasted there in a while. Now that is said let's go to the negatives. The server we had was rude, didn't seem to want to be there and didn't even come to check on us. The chef even though he was nice, he seemed distracted as he kept looking away at the other tables in the other areas, did the bare minimum fan fare and left. This visit was extremely disappointing especially as we've seen better in our previous visits and we were watching better at the other tables...
   

   Kobe Japanese Steakhouse - LongwoodRespuesta enviada hace 7 días

   We deeply regret the experience you had with our team and appreciate you taking the time to share your concerns. We will continue to review the matter internally with our staff, in addition to evaluating our training program for opportunities to improve. Again, please accept my apologies for any inconvenience you may have experienced.
   

   ¿Te fue útil?

5. J

   Jonah

   Louisville3 reseñas

   5.0

   Comieron en 30 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Excellent service,,the staff made my sons bday special. Tony was a great hibachi chef and entertainer! Thank you , Jonah Martin
   

   ¿Te fue útil?

6. M

   Michelle

   Orlando1 reseña

   4.0

   Comieron en 27 de abril de 2025

   1. Global 4
   2. Comida 5
   3. Servicio 2
   4. Ambiente 4

   Chef was awesome! Good was delicious! One of our all time favorite restaurants!
   

   ¿Te fue útil?

7. M

   Mark

   Orlando1 reseña

   5.0

   Comieron en 27 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Excellent service and clean in Longwood. Thank you!
   

   ¿Te fue útil?

8. G

   Greg

   Nápoles4 reseñas

   5.0

   Comieron en 26 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Went for Late lunch and we had the restaurant to ourselves. Still had the full Hibachi experienc.
   

   ¿Te fue útil?

9. A

   Adrianne

   Orlando1 reseña

   5.0

   Comieron en 19 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Birthday dinner went great, Sweet 16 for my daughter!!
   

   ¿Te fue útil?

10. C

    Connor

    Condado de Orange3 reseñas

    3.0

    Comieron en 14 de abril de 2025

    1. Global 3
    2. Comida 4
    3. Servicio 1
    4. Ambiente 2

    Kobe is a titan within the Tepan industry however my experience at this restaurant was unfortunately disappointing. Firstly I arrived at the restaurant to enjoy a birthday meal without telling anyone it was my birthday, I just wanted to eat, however the staff insisted on letting everyone near me know of my birthday which was uncomfortable as I was just there to enjoy food. The reason behind this upset was when I tried to use my birthday reward the staff started asking questions and alerting everyone to the fact it was my birthday which, again was uncomfortable. Secondly your tipping system is ridiculous to a fault, you force an 18 percent gratuity on all patrons then when the bill comes you loom over us when your checkout machine asks for even more gratuity. Lastly in regards to your birthday rewards, having to buy two meals to use a reward is greedy and I think your company should really rethink its rewards policy. I understand if the fine print says you must buy two meals to use your reward, but it's not well advertised when you send out your emails. Overall the food is always good but your service staff made me feel uncomfortable and your reward system is designed to trick people into coming thinking they can get a reward when they cannot unless they bring friends. While I remain a fan of Kobe and we'll most certainly eat at the chain again I will not be returning to the Longwood location.
    

    Kobe Japanese Steakhouse - LongwoodSe respondió el 16 de abril de 2025

    Thank you for your feedback. We strive every day to ensure our guests have a wonderful meal and a marvelous time at our restaurant. We are always looking for ways to accommodate all our guests and ensure their happiness. Your comment is valuable! Please accept our apologies for any inconvenience you may have experienced.
    

    ¿Te fue útil?