Kobe Japanese Steakhouse - Alafaya

Commentaires sur le restaurant Kobe Japanese Steakhouse - Alafaya de personnes qui y ont mangé. Selon des cotes récentes.

1. R

   Ruth

   Philadelphie 12 commentaires

   5.0

   Y est allé il y a 2 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   We had a wonderful, late birthday- Mothers Day lunch today. The service was wonderful from our server to our chef, Minh. It was fun, light hearted, just what we needed today. Thanks so much for singing to Mary Ann!
   

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2. K

   Kathryn

   Orlando 3 commentaires

   1.0

   Y est allé il y a 2 jours

   1. Cote globale 1
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   We love coming here for the food. The food always tastes amazing but the food portions have gotten smaller & the prices have increased. Most of my family always had food to take home in the past but now we never really do.
   

   Kobe Japanese Steakhouse - AlafayaA répondu il y a 1 jour

   Thank you for your feedback. We appreciate you taking the time to share your concerns. At Kobe, we strive to provide our customers the best quality & delicious food, excellent customer service, and maintain the same quantity of food by doing a quantity check with each order. Your comments are imperative in helping us improve our restaurants, please accept our apologies for any inconvenience you may have experienced.
   

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3. C

   Chris

   Richmond10 commentaires

   5.0

   Y est allé il y a 2 jours

   1. Cote globale 5
   2. Nourriture 3
   3. Service 3
   4. Ambiance 1

   Felt like a number instead of a consumer and the server was very short with us like we were bothering him!
   

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4. R

   Rodney

   Orlando 2 commentaires

   5.0

   Y est allé il y a 2 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Great experience will dine in again everything was ok
   

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5. C

   Christian

   Orlando 1 commentaire

   3.0

   Y est allé il y a 3 jours

   1. Cote globale 3
   2. Nourriture 5
   3. Service 4
   4. Ambiance 4

   We had a 7:00pm reservation and didn't get seated until 8:05pm. In my opinion that is completely unacceptable. What's the purpose of the reservation when you're seating walk-ins before the people who reserved a table? Very poorly run front end, but the food and cooks are always top notch.
   

   Kobe Japanese Steakhouse - AlafayaA répondu il y a 1 jour

   Thank you for your feedback. Due to our unique communal seating arrangement at the Teppanyaki table, our reservations are based on Priority Seating, which will offer you the shortest available wait time when you check in and your party is complete. Our goal is to seat priority seating within a 15 minutes window but sometimes many celebrations stay longer than expected and cause a delay for your party. Please accept our apologies for any inconvenience you may have experienced.
   

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6. Y

   Yardie

   Orlando 5 commentaires

   3.0

   Y est allé il y a 3 jours

   1. Cote globale 3
   2. Nourriture 3
   3. Service 3
   4. Ambiance 2

   We waited over 30 min for our table with a reservation. The place was a zoo as it was Mother's Day. Once seated, we felt very rushed with our dinner as they are probably trying to turn over the tables quickly. Service was ok and not very warm since it was so hectic. We will not be going back for Mother's Day in the future. Overall the food was still good.
   

   Kobe Japanese Steakhouse - AlafayaA répondu il y a 1 jour

   Thank you for your feedback. Due to our unique communal seating arrangement at the Teppanyaki table, our reservations are based on Priority Seating, which will offer you the shortest available wait time when you check in and your party is complete. Our goal is to seat priority seating within a 15 minutes window but sometimes many celebrations stay longer than expected and cause a delay for your party. Please accept our apologies for any inconvenience you may have experienced.
   

   Ce commentaire est-il utile?

7. R

   Rodney

   Orlando 6 commentaires

   5.0

   Y est allé il y a 3 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 4

   We haven't been to Kobe in a while but were pleasantly surprised to see that the atmosphere, the service, and especially the food were as great as ever. We were surprised we could get a reservation on Mother's Day but thank goodness we did. The place was full so it was somewhat loud. But still everyone was having a great time. And did I mention that the food was excellent!!
   

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8. H

   Harry

   Orlando 18 commentaires

   3.0

   Y est allé il y a 3 jours

   1. Cote globale 3
   2. Nourriture 4
   3. Service 3
   4. Ambiance 2

   No point in making reservations still had to wait 30 minutes to be seated. The seating is crowded the service is rushed. The teppanyaki food was good semi entertaining. But as soon as the chef leaves they try to rush you out. Not a good place for celebration or special occasions.
   

   Kobe Japanese Steakhouse - AlafayaA répondu il y a 1 jour

   Thank you for your feedback. Due to our unique communal seating arrangement at the Teppanyaki table, our reservations are based on Priority Seating, which will offer you the shortest available wait time when you check in and your party is complete. Our goal is to seat priority seating within a 15 minutes window but sometimes many celebrations stay longer than expected and cause a delay for your party. Please accept our apologies for any inconvenience you may have experienced.
   

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9. OT

   Client d'OpenTable VIP

   Fort Lauderdale19 commentaires

   5.0

   Y est allé il y a 3 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   We love this place! Our waiter was amazing. Great Mother’s Day celebration thank u :)
   

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10. F

    Fleur

    Orlando 2 commentaires

    1.0

    Y est allé il y a 4 jours

    1. Cote globale 1
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5

    Forgot about my husband’s birthday even though I told them in person and places it under the app
    

    Kobe Japanese Steakhouse - AlafayaA répondu il y a 1 jour

    We deeply regret the experience you had with our team and appreciate you taking the time to share your concerns. We will continue to review the matter internally with our staff, in addition to evaluating our training program for opportunities to improve. Again, please accept my apologies for any inconvenience you may have experienced.
    

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