Kobe Japanese Steakhouse - Alafaya

Reseñas de Kobe Japanese Steakhouse - Alafaya de comensales del restaurante. Basadas en valoraciones recientes.

1. R

   Ruth

   Filadelfia12 reseñas

   5.0

   Comieron hace 1 día

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   We had a wonderful, late birthday- Mothers Day lunch today. The service was wonderful from our server to our chef, Minh. It was fun, light hearted, just what we needed today. Thanks so much for singing to Mary Ann!
   

   ¿Te fue útil?

2. K

   Kathryn

   Orlando3 reseñas

   1.0

   Comieron hace 1 día

   1. Global 1
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   We love coming here for the food. The food always tastes amazing but the food portions have gotten smaller & the prices have increased. Most of my family always had food to take home in the past but now we never really do.
   

   Kobe Japanese Steakhouse - AlafayaRespuesta enviada hoy

   Thank you for your feedback. We appreciate you taking the time to share your concerns. At Kobe, we strive to provide our customers the best quality & delicious food, excellent customer service, and maintain the same quantity of food by doing a quantity check with each order. Your comments are imperative in helping us improve our restaurants, please accept our apologies for any inconvenience you may have experienced.
   

   ¿Te fue útil?

3. C

   Chris

   Richmond10 reseñas

   5.0

   Comieron hace 1 día

   1. Global 5
   2. Comida 3
   3. Servicio 3
   4. Ambiente 1

   Felt like a number instead of a consumer and the server was very short with us like we were bothering him!
   

   ¿Te fue útil?

4. R

   Rodney

   Orlando2 reseñas

   5.0

   Comieron hace 1 día

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Great experience will dine in again everything was ok
   

   ¿Te fue útil?

5. C

   Christian

   Orlando1 reseña

   3.0

   Comieron hace 2 días

   1. Global 3
   2. Comida 5
   3. Servicio 4
   4. Ambiente 4

   We had a 7:00pm reservation and didn't get seated until 8:05pm. In my opinion that is completely unacceptable. What's the purpose of the reservation when you're seating walk-ins before the people who reserved a table? Very poorly run front end, but the food and cooks are always top notch.
   

   Kobe Japanese Steakhouse - AlafayaRespuesta enviada hoy

   Thank you for your feedback. Due to our unique communal seating arrangement at the Teppanyaki table, our reservations are based on Priority Seating, which will offer you the shortest available wait time when you check in and your party is complete. Our goal is to seat priority seating within a 15 minutes window but sometimes many celebrations stay longer than expected and cause a delay for your party. Please accept our apologies for any inconvenience you may have experienced.
   

   ¿Te fue útil?

6. Y

   Yardie

   Orlando5 reseñas

   3.0

   Comieron hace 2 días

   1. Global 3
   2. Comida 3
   3. Servicio 3
   4. Ambiente 2

   We waited over 30 min for our table with a reservation. The place was a zoo as it was Mother's Day. Once seated, we felt very rushed with our dinner as they are probably trying to turn over the tables quickly. Service was ok and not very warm since it was so hectic. We will not be going back for Mother's Day in the future. Overall the food was still good.
   

   Kobe Japanese Steakhouse - AlafayaRespuesta enviada hoy

   Thank you for your feedback. Due to our unique communal seating arrangement at the Teppanyaki table, our reservations are based on Priority Seating, which will offer you the shortest available wait time when you check in and your party is complete. Our goal is to seat priority seating within a 15 minutes window but sometimes many celebrations stay longer than expected and cause a delay for your party. Please accept our apologies for any inconvenience you may have experienced.
   

   ¿Te fue útil?

7. R

   Rodney

   Orlando6 reseñas

   5.0

   Comieron hace 2 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   We haven't been to Kobe in a while but were pleasantly surprised to see that the atmosphere, the service, and especially the food were as great as ever. We were surprised we could get a reservation on Mother's Day but thank goodness we did. The place was full so it was somewhat loud. But still everyone was having a great time. And did I mention that the food was excellent!!
   

   ¿Te fue útil?

8. H

   Harry

   Orlando18 reseñas

   3.0

   Comieron hace 2 días

   1. Global 3
   2. Comida 4
   3. Servicio 3
   4. Ambiente 2

   No point in making reservations still had to wait 30 minutes to be seated. The seating is crowded the service is rushed. The teppanyaki food was good semi entertaining. But as soon as the chef leaves they try to rush you out. Not a good place for celebration or special occasions.
   

   Kobe Japanese Steakhouse - AlafayaRespuesta enviada hoy

   Thank you for your feedback. Due to our unique communal seating arrangement at the Teppanyaki table, our reservations are based on Priority Seating, which will offer you the shortest available wait time when you check in and your party is complete. Our goal is to seat priority seating within a 15 minutes window but sometimes many celebrations stay longer than expected and cause a delay for your party. Please accept our apologies for any inconvenience you may have experienced.
   

   ¿Te fue útil?

9. OT

   Comensal de OpenTable VIP

   Fort Lauderdale19 reseñas

   5.0

   Comieron hace 2 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   We love this place! Our waiter was amazing. Great Mother’s Day celebration thank u :)
   

   ¿Te fue útil?

10. F

    Fleur

    Orlando2 reseñas

    1.0

    Comieron hace 3 días

    1. Global 1
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    Forgot about my husband’s birthday even though I told them in person and places it under the app
    

    Kobe Japanese Steakhouse - AlafayaRespuesta enviada hoy

    We deeply regret the experience you had with our team and appreciate you taking the time to share your concerns. We will continue to review the matter internally with our staff, in addition to evaluating our training program for opportunities to improve. Again, please accept my apologies for any inconvenience you may have experienced.
    

    ¿Te fue útil?