Knox Mason - Knoxville

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1. OT

   OpenTable Diner

   Charleston

   1 review

   1.0

   1 review

   Dined 2 days ago

   overall1food2service1ambience1

   Upon arrival, the indoor seating, though only about half full, was extremely noisy. So, we chose to be seated outdoors even though it was quite humid. However, even the outdoor seating turned out to be quite loud. The service was awful from beginning to end. Our waitress said she had been there for over a year but was unable to bring our drinks out until we had already finished our appetizers. The entrees were then rushed out before we finished our cocktails, and we had to remind the waitress to bring our wine half way through the meal. Worst of all, there were never any explanations or apologies offered for this bad service. The food was mediocre at best. The smoked trout appetizer was okay, but My husband’s trout entree was over cooked, and my vegetarian entree was barely edible with portobello mushroom pieces that were hard as rocks! The Embassy Suites is a nice hotel in Knoxville, but this restaurant definitely needs major work!!!

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2. OT

   OpenTable Diner

   Key West

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   overall5food5service5ambience5

   Delicious as always! Sad that it is closing. Hopefully they will be able to reopen one day.

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3. CB

   CodyB

   1 review

   3.0

   1 review

   Dined 2 days ago

   overall3food3service3ambience4

   Everything was just ok. Not bad, but ok. Best part was the chicken wings app. Shrimp and grits tasted classic, but not memorable. Steak was perfectly cooked to med rare, but chewy. Macaroni was very bland. No problem recommending, but I’d recommend other places before. You can do better for the money.

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4. K

   Kristi

   1 review

   5.0

   1 review

   Dined 4 days ago

   overall5food5service5ambience5

   Great food and location. So sad that they are closing.

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5. TP

   TaylorP

   Charlotte

   3 reviews

   3.0

   3 reviews

   Dined on June 19, 2022

   overall3food2service3ambience3

   We were in town for the night and visited Knox Mason as they could accommodate our group of 8 and the menu looked good. We started with the deviled eggs, which were great. Unfortunately both steaks were undercooked, most of our food came out cold, and the fried chicken sandwich was still partially raw. Service and drinks were ok. Overall a disappointing experience.

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6. s

   steves

   Cincinnati

   39 reviews

   vip
   5.0

   39 reviews

   Dined on June 18, 2022

   overall5food5service5ambience5

   Looking for a restaurant in Knoxville that had southern inspired cuisine and discovered Knox Mason thru Open Table. Luckily, they had a reservation for two available at a reasonable time on a Saturday evening, so Iade a reservation. Our experience was wonderful. Great and unique cocktails, delicious appetizers, I recommend the pimento cheese and deviled eggs!! The main course selection was modest but included chicken, pork, fish, beef and vegetarian. The grilled pork shoulder steak was devine and their daily special, a corn meal breaded, deep fried pork chop was excellent. Thoroughly enjoyed the food, drinks and service at the restaurant that's in the Embassy Suites on Gay Street.

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7. TL

   TerriL

   E. Tennessee

   16 reviews

   5.0

   16 reviews

   Dined on June 18, 2022

   overall5food5service5ambience5

   Our waitress was nice. She did forget our appetizers, but got them out quickly when it was mentioned. All of the food was excellent!! We had the catfish sandwiches, pork and chicken. We also loved the deviled eggs and pimento cheese. Hate that they’re closing soon.

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8. ME

   MaureenE

   New York Area

   1 review

   5.0

   1 review

   Dined on June 16, 2022

   overall5food4service4ambience4

   Good and service were great I would recommend Knox Mason to a friend for sure

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9. S

   Sassygal

   Charleston

   14 reviews

   5.0

   14 reviews

   Dined on June 16, 2022

   overall5food5service5ambience5

   Great food and a full house. Sad to know that this restaurant is closing on July 2.

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10. MD

    MichaelD

    1 review

    4.0

    1 review

    Dined on June 16, 2022

    overall4food5service5ambience4

    The food was great the service was good. It’s nice that it is in the hotel. The cons I have is the acoustics was rough I couldn’t barely have a conversation at the table.

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11. B

    Beth

    Richmond

    5 reviews

    5.0

    5 reviews

    Dined on June 16, 2022

    overall5food5service5ambience5

    Every time I've been the food is delicious!! Staff is friendly

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12. D

    Deadpetvet

    E. Tennessee

    21 reviews

    5.0

    21 reviews

    Dined on June 12, 2022

    overall5food5service5ambience5

    There are so many amazing things on the menu that I haven't tried yet. I am sad they are closing.

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13. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 10, 2022

    overall5food4service5ambience3

    Good was absolutely fantastic. Liked somethings better than others but everything we tried was good. John was the best waiter to have, so kind and funny. If you don’t get the shrimp and grits, you’ll regret it.

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14. D

    Debbie

    E. Tennessee

    5 reviews

    5.0

    5 reviews

    Dined on June 10, 2022

    overall5food5service5ambience5

    Very good food and service. I don’t understand why you’re closing the restaurant. It was packed in a Friday evening June 10. Why ruin a good thing?

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15. SE

    ShannonE

    E. Tennessee

    1 review

    5.0

    1 review

    Dined on June 4, 2022

    overall5food5service5ambience5

    One of our favorite restaurants. Very sad that it is closing soon!

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16. DP

    DaleP

    E. Tennessee

    1 review

    1.0

    1 review

    Dined on June 3, 2022

    overall1food2service1ambience1

    I have been several times when I am attending an event downtown. The food and service have always been excellent. I was there 3 weeks ago on a busy Friday night. The service and food were excellent. On Friday, June 3, the waitress kept apologizing for the delay in our food. It took an hour after the order was placed. The table next to us had almost as long of a wait for two salads. The owner was present and working the dining area but he never once came over to apologize to anyone that had to wait or offer any discount. I felt sorry for the waitress. They should have closed because they did not have the necessary staff in the kitchen or in the dining area to handle the Friday night crowd. It is obvious they are closing.

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17. S

    Suzanne

    1 review

    4.0

    1 review

    Dined on June 3, 2022

    overall4food5service3ambience5

    We loved our 2+ hours on the balcony overlooking Knoxville’s main street! The kitchen was very slow, but our waitress was kind and did the best she could. They gave us a free dessert for the long wait. I would definitely recommend Knox masons balcony! The food was five stars. We will go again!

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18. CM

    ChiantiM

    Los Angeles

    5 reviews

    2.0

    5 reviews

    Dined on June 2, 2022

    overall2food1service4ambience3

    There was something amiss from the start. Limited waitstaff, and a rather empty restaurant. We later learned the restaurant is closing in a month. This became obvious in the course of our meal. Portions were small. Elements were not available. Food was poorly plated and generally tasteless. Example was the 2 orders of pork chops which looked like a serving of 1 cut in half. We left most of the food on our plate and made an exit

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19. CM

    CynthiaM

    Cleveland

    6 reviews

    5.0

    6 reviews

    Dined on June 2, 2022

    overall5food5service5ambience5

    Great Southern food with a sophisticated twist! Can't beat the pimento cheese and deviled egg appetizers. Cocktails are excellent, too.

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20. OT

    OpenTable Diner

    Charleston

    2 reviews

    3.0

    2 reviews

    Dined on May 28, 2022

    overall3food3service5ambience5

    Food was subpar as the chicken did not taste good (not much flavor) and the burger buns were way too hard. The beer bread and pimento cheese was a pretty good appetizer. Not a broad enough menu for us to find the right things to order. Too bad the options available just didn’t taste great.

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21. OT

    OpenTable Diner

    New Mexico

    2 reviews

    1.0

    2 reviews

    Dined on May 28, 2022

    overall1food1service2ambience3

    The food was horrible. Nothing good. All just blah to include their ‘market price’ meat which was a very bland NY Strip. Ordered a rare plus and it came out like a piece of leather. Sent it back. Second was medium and the taste was literally as bad as it look, a piece of leather. Their chicken was horrible. They claimed southern fried and it tasted like a rotisserie chicken with breading. Their pimento cheese (which is hard to screw up) was comical. Zero flaming and you could tell the ingredients were the cheapest available. If you sit outside be prepared for very loud bikers and trucks. Bottom line, absolute fail.

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22. OT

    OpenTable Diner

    Unspecified

    1 review

    5.0

    1 review

    Dined on May 27, 2022

    overall5food5service5ambience5

    I don’t even know where to begin. I rarely experience such perfection! The space, the staff, the food, the ambiance, the drinks, EVERYTHING was absolutely PERFECT!! Thank you, Knox Mason, for giving my husband and I the most perfect date night! We will be back FREQUENTLY!

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23. RA

    RobynA

    Atlanta

    9 reviews

    4.0

    9 reviews

    Dined on May 27, 2022

    overall4food2service5ambience4

    Great drinks. Great service. Cool atmosphere. Food is okay.

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24. N

    Neil

    Chicago

    1 review

    vip
    5.0

    1 review

    Dined on May 22, 2022

    overall5food5service5ambience5

    Everything was great at the restaurant. After dinner we went upstairs to the rooftop and had more drinks. The rooftop was great but only order wine or beer upstairs as the mixed drinks were all ridiculously weak. (My 80 year old mother who has 5 drinks a year had to ask for more vodka in her vodka tonic.)

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25. OT

    OpenTable Diner

    E. Tennessee

    1 review

    5.0

    1 review

    Dined on May 21, 2022

    overall5food5service5ambience5

    It was fabulous! The setting, the service, and the food were all top notch!! We will definitely be back!

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26. DK

    DeborahK

    Western NC

    6 reviews

    4.0

    6 reviews

    Dined on May 14, 2022

    overall4food3service3ambience4

    The location of the restaurant is great as the balcony is outside overlooking Gay Street. It’s great for people watching. This is our second time eating here. The food is average for the price. I had the gumbo and the portion is on the smaller side and was bland. My husband likes the shrimp and grits. Our waitress was friendly but the service was slow. Not sure if we’ll go back as the food is just ok.

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27. JB

    JeffB

    Chicago

    1 review

    5.0

    1 review

    Dined on May 14, 2022

    overall5food5service5ambience5

    As usual, the service, food, and prices were outstanding. You could not adk for a better restaurant in Knoxville. I only wish that they would serve a rare hamburger there...

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28. OT

    OpenTable Diner

    E. Tennessee

    3 reviews

    5.0

    3 reviews

    Dined on May 13, 2022

    overall5food4service5ambience5

    Shrimp and grits, pimento cheese and wings were spectacular. Smash burger was a little dry and over cooked but still very tasty. Got there during happy hour and enjoyed the drinks as well as sitting on the outside patio and people watching.

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29. a

    abrak

    E. Tennessee

    1 review

    5.0

    1 review

    Dined on May 13, 2022

    overall5food5service5ambience5

    Great experience and service, food was very good!

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30. TM

    TimM

    E. Tennessee

    4 reviews

    5.0

    4 reviews

    Dined on May 8, 2022

    overall5food5service4ambience5

    Easy reservations, great location, tasty food, and good service. Will definitely be back.

    Report
31. w

    willg

    1 review

    5.0

    1 review

    Dined on May 8, 2022

    overall5food5service5ambience5

    Great place me and my wife will definitely be coming back !!

    Report
32. CT

    ChrisT

    E. Tennessee

    2 reviews

    5.0

    2 reviews

    Dined on May 8, 2022

    overall5food5service5ambience5

    A great place. The shrimp and grits are soooo good. We are outside. A pleasant view of Gay street.

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33. CR

    ColleenR

    Las Vegas

    1 review

    5.0

    1 review

    Dined on May 8, 2022

    overall5food4service5ambience5

    We had such a lovely Mother's Day dinner at Knox Mason! Our server Erin and the manager Alex went above and beyond to make our experience extra special. Delicious Shrimp and Grits and Steaks!

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34. ML

    MemphisLawyer

    Memphis/West TN

    23 reviews

    4.0

    23 reviews

    Dined on May 6, 2022

    overall4food3service5ambience4

    Our server, John, was the best part of our night! The deviled eggs were *amazing,* but the rest of our meal was just ok. My husband’s trout was “dry & uneventful.” My pork blade steak had a great flavor but was more fat than meat. Our son’s shrimp & grits were great, and his girlfriend’s smash burger with pimento cheese & fries were very good.

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35. D

    Derek

    Atlanta

    4 reviews

    vip
    2.0

    4 reviews

    Dined on May 5, 2022

    overall2food2service3ambience3

    We usually love Knox Mason but visit this time was little lackluster. Steaks not as flavorful as in past and some overdone. Promised to make fresh coffee but served cold cup instead. Service good and deserts delicious along with appetizers.

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36. OT

    OpenTable Diner

    Charleston

    1 review

    5.0

    1 review

    Dined on April 30, 2022

    overall5food5service5ambience5

    We were staying the night across the street and had a great meal with excellent service.

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37. S

    Sittingseeker

    Washington DC

    14 reviews

    5.0

    14 reviews

    Dined on April 29, 2022

    overall5food4service4ambience4

    Great outdoor seating. Very good service an above average food quality. Good value. We WILL be back

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38. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on April 28, 2022

    overall4food4service5ambience4

    Food was just ok. I had the gumbo. Seemed very greasy !

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39. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on April 23, 2022

    overall5food4service4ambience5

    Went to dinner before prom and it was perfect! Loved the atmosphere, the food was amazing, and our server was very sweet. Would definitely recommend the chicken!

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40. L

    Lookingforanewspot

    E. Tennessee

    2 reviews

    3.0

    2 reviews

    Dined on April 22, 2022

    overall3food3service3ambience3

    Nose dive for Knox Mason. Wife and I went there at the previous location. It had charm and unique flavors you couldn’t get anywhere else. In the hotel, it’s noisy, steak was tough, portions are small, and it’s over priced. So sad. We won’t be back.

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