Kings Dining & Entertainment - Dedham

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1. S

   Suzyq

   1 review

   2.0

   1 review

   Dined on June 28, 2019

   overall2food1service1ambience2

   We went for dinner and bowling with a group of friends. Dinner was a fiasco: didn’t have the burger my friend wanted that was on the menu, didn’t have the sangria. My husband and I both ordered burgers with a side salad. My burger came out wrong TWICE. Salads never came. When everyone was done eating they brought out the side salads after asking about them several times. We cancelled them. Then they told us both our meals Were being taken off the bill. They weren’t, had to have that corrected. We then went bowling. We got 2 lanes, we had technical problems several time with the lanes. Finally after an hour they moved us to another set of lanes. Would never go there again!!!

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2. D

   Deanna

   New England

   1 review

   2.0

   1 review

   Dined on June 22, 2019

   overall2food1service1ambience2

   Service was poor—we waited a long time for water, drinks, order. Food poor—don’t have a diverse menu if you can’t deliver on quality and taste. Bowling part was fun but eat somewhere else first.

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3. OT

   OpenTable Diner

   New England

   5 reviews

   1.0

   5 reviews

   Dined on June 16, 2019

   overall1food2service3ambience4

   Fathers Day

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4. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on June 4, 2019

   overall5food5service5ambience5

   Overall we had a great time.

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5. KB

   KathyB

   New England

   5 reviews

   3.0

   5 reviews

   Dined on May 26, 2019

   overall3food4service2ambience3

   It was okay. Service was “slow” and we thought a little pricey for what you receive.

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6. NF

   NathanF

   New England

   1 review

   5.0

   1 review

   Dined on May 17, 2019

   overall5food5service5ambience5

   Waitress was very attentive and set up the bowling for us after dinner. Lane was ready and our shoes were waiting by our lane as well. Our names had been entered in and all we had to do was start bowling. Very good experience overall and I would recommend Kings to friends and family.

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7. OT

   OpenTable Diner

   New England

   29 reviews

   4.0

   29 reviews

   Dined on May 11, 2019

   overall4food3service3ambience4

   Mother’s Day

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8. K

   Kishawra

   New England

   5 reviews

   5.0

   5 reviews

   Dined on May 11, 2019

   overall5food5service5ambience5

   It as super fun! I went for my bithday

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9. A

   Alexa

   New England

   3 reviews

   5.0

   3 reviews

   Dined on May 10, 2019

   overall5food4service5ambience4

   The kitchen had some problem with the computers, so we had to wait a bit for the food. But the manager was gracious and with the apologies she offered desserts on the house. After dinner we went to our reserved bowling lane where our shoes were waiting and our names have been entered in the computer! Ready to play. Great service!!!

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10. CV

    CherylV

    New England

    1 review

    4.0

    1 review

    Dined on May 5, 2019

    overall4food3service3ambience3

    The booths facing the bar have small tables, it worked for 4 regular sized adults. I would not recommend those booths for 4 larger/very tall adults. The service was fine and people were friendly, but slow. It was a late lunch, so not a lot of patrons were there, yet it took about 20 minutes to bring us our drinks (2 of them were soda). The nachos were not the way we ordered them.

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11. NM

    NatalieM

    1 review

    2.0

    1 review

    Dined on April 27, 2019

    overall2food3service1ambience4

    The customer service was terrible. We had a reservation for 7:15pm. All 8 people got there on time, we picked our drinks and food. We didn't get our food until 8:20pm. Luckily it was tasty. Every time we tried to get the waitresses attention, she would ignore us. Even when we tried to pay the bill and leave. Finally we got fed up and had to give the credit card to the hostess. We also had a bowling reservation right after dinner at 9pm. There were five lanes completely open and supposedly also reserved but they wouldn't let us bowl. Finally we were allowed to bowl at 10pm at which point we found out that the lane has been ready for us for 20 minutes. I mean, get it together King's!

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12. S

    Sheetals

    1 review

    2.0

    1 review

    Dined on April 26, 2019

    overall2food3service1ambience3

    They didn't give us proper info due to which we has confusion n long wait

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13. NM

    NicoleM

    1 review

    3.0

    1 review

    Dined on April 19, 2019

    overall3food1service5ambience4

    Great place, great people, our food was not thoroughly cooked and there were bones in my boneless chicken. Or something that very much resembles a bone. And the food prices were outrageous. I would have happily paid it if it were gourmet, cooked food but it was not!

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14. S

    Sosh

    1 review

    2.0

    1 review

    Dined on April 6, 2019

    overall2food2service1ambience3

    Celebrated a 65th Bday with 6 people. The highlight: They let us bring in 2 small cakes and after dinner brouht them out with candles lit along with plates. The rest: the waitress was no where to be found after the order was taken. The order took about 30 minutes and then one meal was incorrect, had to be sent back and took forever to be served. I got up from the table at least 3 times looking for our server or anyone for that matter who could check in on the meal. It was a bit surreal. The food was ok, it's a bowling establishment after all. The bowling: our lane wasn't keeping score accurately, had to speak with somone at the desk several times who said a tech would be fixing it but didn't know how soon. Finally upon my request they got a us a new lane. Couldn't he have thought of that? They did comp us a string. I'd bowl there again because it's a convenient location but would never dine. Deffinitely not service oriented.

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15. j

    julieb

    1 review

    3.0

    1 review

    Dined on March 1, 2019

    overall3food2service2ambience2

    wee had a fun night, but dinner service was very slow and dinner was served cold after a long wait.

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16. E

    Emmanuel

    1 review

    4.0

    1 review

    Dined on March 1, 2019

    overall4food4service4ambience4

    Had good time with my family, it was my birthday enjoy the food wasn’t loud we watched the games! Overall good time thanks.

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17. m

    mamaj

    New England

    5 reviews

    2.0

    5 reviews

    Dined on February 24, 2019

    overall2food2service1ambience2

    I made a reservation a week prior but when I got their my table wasn’t available because the party before me never left . ( they been at the table for 4 hours). My waitress messed up some of our orders & when that bill came we all did separate checks but most of us got charged 2-3 times

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18. CM

    ClairM

    1 review

    4.0

    1 review

    Dined on February 22, 2019

    overall4food3service3ambience4

    For bowling, this is a fun venue. The food is better than traditional bowling alleys, but it is not really good. I had no issues with the price of the food, but I definitely wouldn't come back unless we were going to bowl. The strawberry shake had no flavor, and the chicken sandwiches weren't very good. Stick with a burger and fries, and you'll be fine.

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19. JW

    JoeW

    New England

    5 reviews

    vip
    1.0

    5 reviews

    Dined on February 22, 2019

    overall1food1service1ambience1

    Understaffed and overwhelmed. Waited for an hour for salads and left.

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20. OT

    OpenTable Diner

    New England

    3 reviews

    2.0

    3 reviews

    Dined on February 19, 2019

    overall2food2service1ambience3

    We had terrible service all around. From front desk mismanaging a gift certificate to no timely wait service at the lanes to getting the check.

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21. T

    Takoudes

    New England

    13 reviews

    vip
    1.0

    13 reviews

    Dined on February 17, 2019

    overall1food1service1ambience1

    We were seated after some confusion and waited at our table for 20 minutes and no one even acknowledged we were there so we left.

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22. JW

    JustinW

    1 review

    4.0

    1 review

    Dined on February 16, 2019

    overall4food4service5ambience5

    Food was decent, but portions were off for what you paid. Service was prompt and friendly.

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23. JC

    JillianC

    1 review

    3.0

    1 review

    Dined on February 1, 2019

    overall3food3service2ambience4

    We went to King's for a work celebration. Immediately upon arriving the hostess was unfriendly. The food and service were average. You could tell that they were just trying to get people in and out of there. After dining, we bowled. We were a party of 12. I will say that by the time we were finished dinner, and ready to bowl, they had received all of our shoe sizes, and assigned us a lane. We received OK service while bowling. The server was responsive but, unfriendly. ***There was a horrible smell on the lane (almost musty); it seemed as though it was coming from the fan on the bowling ball return.. We spend over $500.00 between dinner, bowling and drinks. For that kind of money I would expect a more friendly and clean atmosphere!

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24. L

    Lisa

    New England

    29 reviews

    2.0

    29 reviews

    Dined on January 26, 2019

    overall2food1service2ambience2

    I was very disappointed in my first experience at Kings, made a reservation a week in advance with the hope that we could dine and then bowl. Found out there was a 3-4 hour wait, even though we put our name on the list as soon as we arrived. Food was poor and it does not seem reasonable that in order to bowl you have to wait 3-4 hours - will never return.

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25. s

    skier

    New England

    1 review

    1.0

    1 review

    Dined on January 20, 2019

    overall1food2service1ambience2

    Felt abandoned by the server the waitress who was taking care of actually never showed had to give order to server Amd it took forever to get the meal Certainly will not go back with that type of service, I would be embarrassed if that was my business!

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26. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on January 11, 2019

    overall4food5service5ambience3

    Food was excellent. Bang bang calamari was a hit. Server was excellent, asked her to make me a fruity shot and she delivered!Did not taste the alcohol whatsoever. Pool tables did not have any working lights so you were pretty much playing in the dark. One was in poor condition, the cloth was ripped. The one arcade game that I did want to play was out of order (a 4 player air hockey table). There was no shuffleboard as advertised on their site.

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27. OT

    OpenTable Diner

    New England

    14 reviews

    vip
    5.0

    14 reviews

    Dined on December 30, 2018

    overall5food4service4ambience5

    Great time bringing our adult children and their significant others. Surprised by the cost. Bowling alley had a few too many technical glitches

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28. MO

    MaryO

    New England

    5 reviews

    2.0

    5 reviews

    Dined on December 29, 2018

    overall2food2service2ambience2

    We couldn’t get anyone to tell us how much it was to bowl. It’s not stated on their website or any literature/menus in the restaurant. In fact the closest they come to listing any pricing is a Frequently asked Questions section in which the answer directs you to ask your server. Each server we asked wouldn’t answer the question and referred us to another server or employee. We won’t be going back and I would recommend anyone thinkyof bowling here demand a price be quoted before you go in.

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29. OT

    OpenTable Diner

    New England

    4 reviews

    2.0

    4 reviews

    Dined on December 27, 2018

    overall2food1service1ambience3

    We had a great time with friends and we were given plenty of time to chat and catch up. We arrived at 6:15, We were seated but no one came to our table until 6:43. We ordered drinks with no issue but that was the only thing that was OK. 30 minutes after ordering we were told the Food we ordered was not available. Then 10 minutes later 2 people got there food then 15 minutes later the burgers came for 2 people but they were not what was ordered. My burger and fries came 10 minutes later was cold and raw. It was 8:10 so didn’t feel like sending it back because or lane was ready. They gave us 50% off the bill nice, but we decided we are not going back.

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30. MJ

    MJC21

    New England

    5 reviews

    vip
    2.0

    5 reviews

    Dined on December 26, 2018

    overall2food3service1ambience3

    We weren’t greeted at the host stand even though someone was standing there for a few minutes. We had to engage him. Then it seemed like they were short staffed as our waiter disappeared for chunks of time. The manager had to come take our order and check back up on us. Then even though I booked bowling post dinner they forgot and got us an alley. But they never told us the lane!

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31. AC

    ACRM

    New England

    17 reviews

    vip
    2.0

    17 reviews

    Dined on December 15, 2018

    overall2food2service1ambience2

    Terrible service for dining - wasn't that busy when we got there (5:45pm reservation) but we didn't eat until 7:30. Waited almost 45min to be served drinks. The food was mediocre, which is unsurprising given that it's a bowling alley, but the rest of our experience was disappointing, as well. We had reserved bowling lanes with our dinner reservation but had to wait almost an hour past dinner despite being at the "top of the waitlist." When we finally did get to bowl, one of the lanes we had wasn't inaccurate at keeping score. We were refunded for this game, thankfully, but overall the experience was annoying. Thought this would be a fun and different experience than just a normal dinner out with friends, but would definitely not eat or bowl at Kings again.

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32. OT

    OpenTable Diner

    New England

    2 reviews

    5.0

    2 reviews

    Dined on December 9, 2018

    overall5food4service5ambience5

    Forgot to callback for my reservation to bowl after but the hostess was kind enough to help me out on my birthday and first time experience! She was awesome.

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33. OT

    OpenTable Diner

    New England

    25 reviews

    2.0

    25 reviews

    Dined on December 9, 2018

    overall2food3service1ambience4

    I hadn't been here for a long time and it used to be great. It took forever to get service (they were out of menus when we arrived so even had to wait for them). I ordered the tacos and they forgot my nachos. The server kept walking by saying she was checking with the kitchen for them but, by the time they came, I had finished my tacos. She said they were going to take the nachos off my order but, instead, they took them off my friends order. To add insult to injury, we couldn't get a drink to save our souls! Add to this that they no longer give preference to people who dine there to get on the reservation list to bowl so, after 2 hours of waiting for food, we still weren't even near the top of the list (I had put our name in when we arrived for dinner) so we ended up leaving. In all, I think this place has gone the wrong direction. I can't confirm if the service issue was from the kitchen or the server but, either way, it shouldn't take an hour to get a side order of nachos that should have been served with the meal.

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34. CP

    CarlaP

    1 review

    2.0

    1 review

    Dined on November 9, 2018

    overall2food1service1ambience3

    Our waitress was terrible , and menu is pretty mediocre

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35. w

    wpwp

    New England

    1 review

    2.0

    1 review

    Dined on November 4, 2018

    overall2food1service1ambience2

    Our server was awful. I understand it was busy but she barely came to check on us.

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36. B

    Birthday

    New England

    2 reviews

    1.0

    2 reviews

    Dined on November 4, 2018

    overall1food2service1ambience5

    Wilson (server not the waiter) was great! Our drinks came out at separate times, we saw our waitress only twice, my friend's steak came our rare when she asked for well-done, my other friend's fries were cold, and Wilson, not the waitress was so responsive. We asked the waitress for dressing for the salad and water, and she never brought it out. We were celebrating two birthdays. Not all the food was terrible, but the service wasn't excellent. We complained to the Manager that night, Alexis who discounted out the bill, served us the water we had been waiting for and sat with us. However, she never apologized - which was weird.

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37. T

    Tukki

    New England

    16 reviews

    4.0

    16 reviews

    Dined on October 27, 2018

    overall4food2service5ambience5

    The staff and servers are always nice and helpful. It is a great place to watch a game - lots of TVs. Good place for fun with bowling. The food is typical mediocre bar food quality with upscale ideas and higher than average prices. Still it is a fun hangout.

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38. CR

    CherylR

    New England

    3 reviews

    2.0

    3 reviews

    Dined on October 27, 2018

    overall2food4service1ambience4

    Birthday dinner with friend. Table was near front door and an exit door so we felt cold breeze from both every time they opened the doors. Food was very good. Service was very slow. Pricey.

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39. FD

    FrankD

    1 review

    3.0

    1 review

    Dined on September 29, 2018

    overall3food4service2ambience3

    Not sure if it was a sat night or whatever but the sercice was slow. 1hr for food to come out. Bowling lane was not ready when they said. We waited 20 min or so, not the 5 lime we were told. Finally we were put in the rolm with a large adult crowd and it was a party atmosphere. Very loud! Not sure if ill try again later.

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40. b

    barbarao

    New England

    2 reviews

    3.0

    2 reviews

    Dined on September 29, 2018

    overall3food3service2ambience3

    This was our first time at Kings. I made a reservation a week in advance for 4 . We were seated right away but the waitress was not present. She came over once for a drink order than a while later for a food order. Other than that she did not come back to see if we needed a refill. When we ordered our food she looked confused when one of our parties asked for the pizza the "pig". She had no clue that was on the menu. She thought we made a joke. She also neglected to tell us about the slip for the bowling that was on our table . We had no idea it was there nor that we needed to fill it our for bowling. As a result we didn't get to bowl right away but the girl at the bowling counter (who was fantastic) gave us tokens to play a few games until she could figure out what went wrong. At this point although we were appreciative of this, we should have been given a free string to bowl.

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