Kento - Bay Restaurant & Lookout

Kento - Bay Restaurant & Lookout reviews from people who’ve dined at this restaurant. Based on recent rating.

1. M

   Monica

   Sardinia1 review

   5.0

   Dined on September 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Ristorante di ispirazione fushion asiatica sarda Eccellente All'interno del resort Bella l'atmosfera al tramonto.
   

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2. V

   Victoria

   Malta1 review

   5.0

   Dined on September 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Très bon dîner ! La nourriture et son panel de saveurs sont un régal. Le service est discret et efficace. Nous avons adoré la crème brûlée.
   

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3. C

   Carlo

   London1 review

   2.0

   Dined on September 8, 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 2

   Abbiamo prenotato per l anniversario di matrimonio, Arrivando in anticipo abbiamo chiesto per il bar per un aperitivo. Avendoci seduti al ristorante (dove pensavamo di aver prenotato aspettando più di 15 minuti per il menù),”chiedo se potessi avere il menù al cameriere che mi risponde che c è solo buffet. Allorché dico io ho prenotato per il menù alla carta dopo quasi 30 minuti il responsabile di sala viene e ci spiega che il ristorante era chiuso e che se volevamo il buffet bene se no non poteva farci niente. Siamo restati nella struttura solo perché non c era altra alternativa visto l orario. Mangiare buoni camerieri molto gentili e comprensivi manager poco gentile nel risolvere un problema con la pioggia. In una struttura a 5 stelle mi sarei aspettato qualcosa di più nella gestione di certe situazioni. Capisco che il tempo non si possa sempre prevedere ma almeno cercare di trovare una situazione più adeguata alla situazione si poteva risolvere.
   

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4. R

   Roberto

   Sardinia1 review

   4.0

   Dined on August 29, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Location meravigliosa (abbiamo preso il "privè", tavolo sulla spiaggia). Atmosfera incredibile, cibo buonissimo e di aspetto curatissimo, cameriere personale.
   

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5. V

   Viktoria

   Sardinia1 review

   4.0

   Dined on August 13, 2024

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 3

   Mangiato bene , buon servizio , piatti giusti in termini di quantità ,
   

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6. OT

   OpenTable Diner

   Italy3 reviews

   5.0

   Dined on August 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 4

   Seduta divano scomoda per mangiare, per il resto fantastici
   

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7. OT

   OpenTable Diner

   London2 reviews

   1.0

   Dined on July 24, 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   I am extremely disappointed with my experience at this restaurant. Not only was the food overpriced, but the portions were absolutely pathetic. We always value quality over quantity but It felt like they were rationing the food as if it was wartime. I left the restaurant still hungry and thoroughly unsatisfied. For the amount I paid, I expected a hearty meal, not a child's portion. I won't be coming back, and I certainly won't be recommending this place to anyone. Save your money and go somewhere that actually values their customers and provides a decent amount of food! …it is really unfortunate because the restaurant itself and the service are really impeccable. The quality of food and the menu diversity is not the problem, it is just the size of the main course that is not acceptable.
   

   Kento - Bay Restaurant & LookoutResponded on August 19, 2024

   Dear Guest, thank you for taking the time to share your thoughts with us. We're sorry to hear that your recent experience did not meet your expectations, particularly in regards to the portion sizes. We understand how important it is to feel satisfied with both the quality and quantity of the meals. We would like to clarify that all our main courses are carefully crafted with a standard portion size of 175 grams. This is a decision we've made to balance the quality of the ingredients and the overall dining experience, therefore we are sorry that the portion size left you unsatisfied, while we're glad to hear that you appreciated the service and the ambiance. We would be more than happy to discuss your preferences in advance to ensure your next visit is more enjoyable. Best regards
   

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