Kembara

Kembara reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. L

   Leilani

   New York City6 reviews

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 1
   3. Service 4
   4. Ambience 5

   Main server was excellent and person who sat us was pleasant. Other servers could use more training. Ambiance was fantastic and drink was good but food was extremely subpar especially for the price. Would not return if in the area.
   

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2. M

   Maria VIP

   Pinehurst55 reviews

   5.0

   Dined on April 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved the former Roy’s at this location. Now I am in love with Kembara. The ambiance was lovely. Outside seating just perfect. Small plate food options were fun and extremely tasty. So many great options. I would like to see a better wine list by the glass.
   

   KembaraResponded on April 16, 2025

   Dear Maria, It’s wonderful to know we’ve won over a fan of the former Roy’s. Kembara is a reflection of Chef Angelo Sosa’s culinary odysseys traveling, cooking, and tasting across the broad continent of Asia with a fresh interpretation on beloved recipes that simultaneously honors the lineage and legacies of generational dishes. We are delighted you had a wonderful visit and enjoyed the overall atmosphere of our restaurant. That said, we also appreciate your additional feedback regarding the wine selections, and we will convey your comments appropriately as we always strive to exceed future guests' expectations. It was a pleasure welcoming you, and we look forward to having many memorable visits with you. Christopher Biguet Restaurant General Manager
   

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3. M

   Marmy VIP

   Phoenix153 reviews

   5.0

   Dined on April 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We've dined at Kembara several times and we come back because the unique culture of foods is wonderful. We enjoy being able to share the different tastes among the table so that everyone gets a little of everything. Please don't skip dessert, you won't be disappointed. If you are too full to think about that after your meal, just top it off with a wonderful french press style coffee!
   

   KembaraResponded on April 9, 2025

   Dear Marmy, We appreciate you taking the time to share how much you enjoy dining at Kembara. We love knowing we were able to provide you with a great dining experience, bringing you back again and again! Providing a simple, elegant atmosphere combined with delicious food served by our devoted team is our top priority; therefore, we are thrilled we delivered on this promise to you. Thank you so much for making us your preferred choice, and we look forward to your next visit soon. Christopher Biguet Restaurant General Manager
   

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4. N

   Nancy VIP

   New York City7 reviews

   5.0

   Dined on April 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Happy hour small plates were very good. Nice selections of wine by the glass. Friendly service. Get your parking validated and it’s only $10.
   

   KembaraResponded on April 6, 2025

   Dear Nancy, It is always exciting to hear from our guests. We are delighted you enjoyed our combination of service with culinary excellence, creating the perfect dining experience. We also appreciate you mentioning that you liked our Wine selection. It was our pleasure serving you at Kembara, and we hope to see you again soon. Christopher Biguet Restaurant General Manager
   

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5. J

   Jennifer VIP

   Phoenix5 reviews

   2.0

   Dined on April 4, 2025

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 4

   Food is exactly as you would expect for a hotel Asian restaurant. Portions are small, prices are high. A lot of the food was over salted, had to send one dish back bc it was like taking a bite out of a salt block. They are stingy with what they give. The pork noodles barely had any veggies and 5 small pieces of thin pork. They say the bottom of the menu are to be shared family style, maybe for a family of 1. Dessert was very simple and small, expensive but enjoyable
   

   KembaraResponded on April 4, 2025

   Dear Jennifer, Thank you for taking the time to leave a review. We are happy your overall visit was satisfactory, but we want it to be perfect. We strive to exceed our guests' expectations; therefore, we hope you will accept our apologies for not doing so during your time with us. Your feedback is invaluable, and we will address this with the appropriate teams as we continually strive to excel in our customer service. We appreciate you choosing us and hope you will give us another opportunity to provide you with the exceptional dining experience you deserve. Christopher Biguet Restaurant General Manager
   

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6. E

   Eugenia VIP

   Phoenix32 reviews

   2.0

   Dined on March 30, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Bad service - we waited 25 minutes before acknowledged by a waiter. Our food did not come together, so by the time the last person go their food, the first person was already done. The food was less than average. I got pork belly noodles and counted four tiny slivers of pork belly. Big disappointment especially for the price. Forbidden rice was tasteless. Coconut rice was watery, almost soupy. Chicken soup was the only dish that was good. This was a huge let down.
   

   KembaraResponded on April 1, 2025

   Dear Eugenia, Thank you for your feedback. I sincerely apologize for the delay in service and for your experience falling short of expectations. We take great care in crafting our dishes to create a balanced harmony of flavors, and I regret that this was not reflected in your visit. Providing high-quality hospitality is at the core of what we do, and I am truly sorry that we missed the mark. Please know that we take your concerns seriously and will be addressing them with our team to improve moving forward. Your input is valuable, and we appreciate you taking the time to share it. Christopher Biguet Restaurant General Manager
   

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7. j

   john

   Las Vegas34 reviews

   3.0

   Dined on March 29, 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   So, good solid food, the atmosphere is sophisticated and clean. The service and staff were amazing! I think I just expected a little more elevated food. The crab fried rice was the star of the show. I wood eat there again, but that would be because chef Angelo Sosa is an amazing chef and I would love to see when the restaurant is firing on all cylinders.
   

   KembaraResponded on March 30, 2025

   Dear John, Our restaurant is a reflection of Chef Angelo Sosa’s culinary odysseys, traveling, cooking, and tasting across the broad continent of Asia; we are pleased you loved the experience and appreciated the overall ambiance along with our excellent customer service. We appreciate your valuable feedback and look forward to welcoming you back soon for the exceptional visit you deserve. Christopher Biguet Restaurant General Manager
   

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8. N

   Noah

   San Francisco1 review

   5.0

   Dined on March 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food! Great service and a perfect dinner spot
   

   KembaraResponded on March 29, 2025

   Dear Noah, What a delight for us to read your kind comments! We enjoy offering our guests a simple, elegant atmosphere combined with delicious food served by our devoted staff. Thank you for choosing Kembara for your dinner plans, and we look forward to seeing you again soon. Christopher Biguet Restaurant General Manager
   

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9. TR

   TrinaR

   Denver5 reviews

   4.0

   Dined on March 23, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Food was slightly over salted. It was busy so a bit loud as one would expect. Waitress didn’t refill our water glasses which compounded the saltiness issue.
   

   KembaraResponded on March 25, 2025

   Dear Trina, We are disappointed to hear about your dissatisfaction with your food selections and apologize for the inconvenience this has caused. Providing delicious, quality meals is at the heart of what we strive for; therefore, we truly regret not meeting your expectations. We will address your comments to our culinary team as we continually strive to improve our guest experience going forward. In addition, we are also sorry for the service shortfalls you experienced and your frustration is completely understandable. We will convey your remarks to the relevant teams to ensure such instances are not repeated. Thank you for your patience, and we do hope to have another opportunity to serve you again. Christopher Biguet Restaurant General Manager
   

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10. M

    Michael

    Phoenix5 reviews

    2.0

    Dined on March 22, 2025

    1. Overall 2
    2. Food 1
    3. Service 1
    4. Ambience 4

    As a big fan of Chef Angelo Sosa and frequent guest at Tía Carmen, I was excited to try Kembara—but sadly, it was a major disappointment. Despite having a reservation, we waited nearly 20 minutes before anyone took our order. The drinks were weak, the appetizers were overly salty, and my friend’s pork belly noodles were undercooked and barely had any pork. Worse, my entrée didn’t arrive until 30 minutes after his, and by then I had lost interest. When I declined the dish, the manager told me they serve “family style”—something we were never informed of. He made it sound like a favor not to charge me for food I never received. Service was slow, disorganized, and indifferent. The final bill—$125 for two bad appetizers, two weak drinks, and one barely edible entrée—felt outrageous. I won’t be going back and can’t recommend Kembara to anyone.
    

    KembaraResponded on March 24, 2025

    Dear Michael, We truly appreciate your support for Chef Angelo Sosa and your visits to Tía Carmen. We’re very sorry to hear that your experience at Kembara did not meet your expectations. Please accept our apologies for the several issues you outlined with the food and service. We understand your frustration and disappointment and very much appreciate your patience. We are grateful for your honest feedback as we are continually striving to craft enriching experiences for our guests through our inspired service and commitment to quality. We never want our guests to leave dissatisfied, so if you want to discuss this further, please do not hesitate to reach out to us directly. Christopher Biguet Restaurant General Manager
    

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