Kelseys Original Roadhouse - Waterloo

4.1
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40 Reviews
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CAN$30 and under
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Contemporary American
Canada's original roadhouse restaurant since 1978. We're North American favourites, like double stacked burgers, made with 100% fresh Canadian ground beef, fresh cut fries made from only the finest Ontario potatoes, two-handed sandwiches, and unforgettable chicken wings. (Trust us, they're crazy good!) So if you're in the mood for great food and a lot of fun, make sure to stop by.
What 40 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.1
food
4.1
service
4.1
ambience
3.9
value
Noise · Moderate
88% of people would recommend it to a friend
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KN
KyleN
Toronto
1 review
Dined on February 29, 2020
Overall5food5service5ambience5

All about the ribs.

T
Trudy
Toronto
1 review
Dined on February 8, 2020
Overall4food4service5ambience3

Overall good experience with diverse menu selections. Great place for children and excellent selection of children menu items. Service was very prompt and food was good quality

BH
BrentH
1 review
Dined on January 3, 2020
Overall4food5service5ambience4

I love the new menu especially the messy fish!
Service was great but I do find the prices a bit high.
Still a great place to eat occasionally

OT
OpenTable Diner
1 review
Dined on December 21, 2019
Overall5food5service5ambience4

Fast service! Great food! Had the chipotle shrimp fettuccine and it was amazing!

VB
vipVickiB
Toronto
12 reviews
Dined on December 19, 2019
Overall4food4service2ambience4

Horrible staff. Had 5 different people serving us and order was wrong at first. 2 people had 2 same deserts but they both looked different. One had different sauce then the other. Just bad overall. Sunrise center has way better service and food

C
Christmas
Toronto
2 reviews
Dined on December 10, 2019
Overall2food1service3ambience2

My experience at a Kelsey's is usually OK...but I have to mention that my food was really aweful! I ordered the fish and chips - the chips were dried out and tasteless....and and the fish was not good. The coating on the fish was too much - too thick and very crusty and hard. Looking back I really should have sent it back instead of just picking at the parts I actually could eat. The restaurant was not full of peole but the noise level was not great ...quite noisy.

CH
CHERYLA
Toronto
1 review
Dined on December 2, 2019
Overall5food5service5ambience5

We arrived early for our reservation but we were seated right away. Our waitress was excellent as was the food. Very enjoyable experience for all of us.

SP
SheilaP
1 review
Dined on November 27, 2019
Overall5food5service5ambience5

Our server (wish I could remember her) provided excellently customer. The food was delicious - as usual.

Our group of ladies meet each yr for lunch at Kelsey’s- we tend to stay too long, just chatting and enjoying ourselves. The staff never rush us and we so appreciate this. Good job!

VB
vipVickiB
Toronto
12 reviews
Dined on November 17, 2019
Overall5food5service5ambience5

Food was delicious. Waitress was great overall excellent

P
barbP
1 review
Dined on October 13, 2019
Overall4food4service4ambience4

We enjoy the food, service is usually good! Fairly clean. Music is a little loud.

VB
vipVickiB
Toronto
12 reviews
Dined on October 12, 2019
Overall2food1service1ambience5

Served a raw burger. As I waited for a proper burger to be remade the rest of my party had dinner and I ate alone while they all had to wait for me to finish waited. Manager didn’t even apologize.

NM
NancyM
Toronto
1 review
Dined on September 22, 2019
Overall5food1service5ambience4

Our overall experience for our daughters birthday was great, staff and service was great, food was great except for one issue there were almost no options for our daughter who is allergic to eggs and milk products. She would have been happy with a grilled chicken breast and salad but we learned all of your chicken is soaked in milk.

RD
RenateD
1 review
Dined on August 30, 2019
Overall5food5service5ambience4

Went for a birthday celebration! Food was amazing. Noise level was a little higher than I would have liked, but it was dinner and very busy! Our server was very attentive and pleasant . All and all, a good time!

CM
CarolynM
Toronto
6 reviews
Dined on August 16, 2019
Overall4food5service5ambience4

Fantastic service!

EA
ElleA
Toronto
4 reviews
Dined on June 28, 2019
Overall5food5service5ambience5

Friendly service and great food!

Y
Yukta
1 review
Dined on June 10, 2019
Overall1food1service1ambience1

Even though I booked a table they made me wait for 15 minutes and later told me that there were no spots available even though I could see 4 open tables.

EA
ElitaA
Toronto
4 reviews
Dined on March 27, 2019
Overall4food4service4ambience4

Was good, the hostess or server that greeted us wasn’t the friendliest but food and our server was good

KL
KelseeL
Toronto
2 reviews
Dined on March 22, 2019
Overall2food1service4ambience4

Our server was very nice, polite and prompt to serve us. Our food came out cold, it was so loud we were screaming at each other to have a conversation, and our food took almost 45 minutes to come out. Another couple sat down, ate and left by the time we got our food - which was 2 apps and a burger. We usually love Kelsey’s but would not recommend the Waterloo Location.

HB
HeatherB
1 review
Dined on February 16, 2019
Overall3food3service5ambience4

We were seated as soon as we arrived in a lovely booth that was comfortable and private. Our server was great but the food wasn’t anything to write home about. Noise level was high but have to take in count it was a Saturday evening and place was filled to capacity. If you want a romantic dinner, this is not the place for you.

ML
MarkL
Toronto
1 review
Dined on February 14, 2019
Overall5food5service4ambience5

Manager seated us and set the tone for the friendly staff. Appetizers were good, entree was as expected. Steak was grilled perfectly as specified. Sides were a bit small, but not bad. Cheese cake was better than expected. Not fine dining, but that is not the intent. Great spot overall.

KP
KamP
Toronto
1 review
Dined on February 13, 2019
Overall5food4service4ambience4

Your staff was warm and welcoming. Our waitress Paige T was friendly and receptive to our questions and she was kind to make a suggestion when I asked her. Our food arrived at a good temperature and portion and it was also quite tasty. Overall, we were happy with the food and service. Thanks

PH
vipPatH
Toronto
20 reviews
Dined on February 2, 2019
Overall5food5service5ambience5

Shrimp and flatbread apples were great

PB
PauletteB
Toronto
1 review
Dined on January 25, 2019
Overall5food5service5ambience5

Waiter was wonderful. Upbeat without being over the top. Checked on us just enough without being annoying.
Food was great, just the right amount. Everyone at my table had ordered something different and each plate was thoroughly enjoyed.
Will definitely be back, not sure why I hadn't returned in years ...

M
Melv
1 review
Dined on January 20, 2019
Overall2food3service3ambience2

Food was alright, service was alright. Nothing special, not in a rush to go back.

OT
OpenTable Diner
1 review
Dined on January 12, 2019
Overall5food5service5ambience5

Everything was fantastic. The food, the atmosphere and service were superb.

KM
KathyM
Toronto
3 reviews
Dined on December 31, 2018
Overall4food4service5ambience4

Great food and value. Our waiter did a great job. When at capacity, very noisy and hard to hear your conversation.

LB
vipLuvBriiTuscan
Toronto
32 reviews
Dined on November 30, 2018
Overall5food5service5ambience5

Our server was exceptional. Food was great.

OT
vipOpenTable Diner
Toronto
11 reviews
Dined on November 30, 2018
Overall1food1service1ambience1

Restaurant was extremely loud. Very bad echo. Couldn’t speak with people at our table. Food was mediocre quality. Service was very slow. Server left dirty dishes on the table long after we finished eating. In fact, even after she served desserts, she still left the dirty dinner dishes on the table...even though she walked away empty-handed. It was unpleasant trying to eat desserts while smelling the leftover dinner on our dirty plates. Eventually J got her attention and requested she take the plates away. Server wasn’t attentive. Menu wasn’t unique. Won’t return.

OT
OpenTable Diner
1 review
Dined on October 6, 2018
Overall5food5service5ambience5

Was a surprise 60th birthday for my wife. Our server was FANTASTIC!!! Hard to deal with 20 plus people including kids but the entire staff made it so memorable. Thank you so much

JW
JohnW
1 review
Dined on July 28, 2018
Overall5food5service5ambience5

We loved the atmosphere , food and service! Great place to eat at a reasonable price. Definitely will be back! :)

PH
vipPatH
Toronto
20 reviews
Dined on July 8, 2018
Overall5food5service5ambience5

Nachos are the best!

l
lovestoeatout
1 review
Dined on July 5, 2018
Overall2food2service2ambience3

Salt and Pepper wings had too much salt. Mild buffalo wings were not med, they were hot.
Nachos were not hot. Cheese was cold, chilli was too lumpy, may have been sitting waiting for the wings to be ready. The wings were hot.
Margarita was very good.
Service was slow . We waited quite a while before our meal came even though it was not busy when we arrived - 5:45 on a Thursday night.
We'll go back another time and order something different and see how it goes.

VP
VernedaP
Toronto
4 reviews
Dined on June 28, 2018
Overall4food4service4ambience3

Very very noisy hard to carry on a conversation. Could hardly hear across table -- left early.

PH
vipPatH
Toronto
20 reviews
Dined on June 22, 2018
Overall4food4service4ambience4

Chicken tacos and burger were great!

PH
vipPatH
Toronto
20 reviews
Dined on June 8, 2018
Overall4food3service4ambience4

Nachos are excellent. Great atmosphere. A regular place for us to come for appies

PH
vipPatH
Toronto
20 reviews
Dined on May 31, 2018
Overall4food4service4ambience4

Flatbread was great. Wings were good. Good atmosphere. Will definitely come back

PH
vipPatH
Toronto
20 reviews
Dined on May 20, 2018
Overall4food4service5ambience5

Service was great. The flatbread was fantastic. Definitely come back

J
Jandrixix
Toronto
2 reviews
Dined on May 13, 2018
Overall4food3service4ambience3

The service and food were good, staff was all very nice. The table was uncomfortably high and the noise level was way too high for a nice lunch .

PH
vipPatH
Toronto
20 reviews
Dined on April 6, 2018
Overall4food4service5ambience4

Nachos are great. Food and atmosphere perfect for after work

CT
ChristineT
1 review
Dined on March 29, 2018
Overall3food3service5ambience3

Service was really good. Our hostess was exceptional in getting all the food out together so that everyone could eat together. Great work for a group table!

FAQs

Kelseys Original Roadhouse - Waterloo does offer delivery in partnership with Uber Eats. Kelseys Original Roadhouse - Waterloo also offers takeout which you can order by calling the restaurant at (519) 772-1983.

Kelseys Original Roadhouse - Waterloo is rated 4.1 stars by 40 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.