This restaurant added safety precaution details

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Kelseys Original Roadhouse - Thunder Bay

3.9
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34 Reviews
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CAN$30 and under
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Contemporary American

Top Tags:

Casual
Canada's original roadhouse restaurant since 1978. We're North American favourites, like double stacked burgers, made with 100% fresh Canadian ground beef, fresh cut fries made from only the finest Ontario potatoes, two-handed sandwiches, and unforgettable chicken wings. (Trust us, they're crazy good!) So if you're in the mood for great food and a lot of fun, make sure to stop by.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waitstaff wear masks
What 34 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
4.0
food
4.0
service
3.8
ambience
4.0
value
Noise · Moderate
91% of people would recommend it to a friend
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S
Stacey
Toronto
2 reviews
Dined on September 8, 2020
Overall5food5service5ambience5

Great food, great service, great staff, atmosphere was excellent!

LM
LorneM
1 review
Dined on September 3, 2020
Overall3food2service4ambience3

Blood in a couple wings, not as good as in past visits

SF
SusanF
1 review
Dined on August 25, 2020
Overall4food4service5ambience3

Good food
Reasonably fast service
Great server
Easy to make reservation

OT
OpenTable Diner
Toronto
2 reviews
Dined on August 22, 2020
Overall5food5service5ambience5

Everything was great.

s
sunflower
1 review
Dined on August 20, 2020
Overall3food3service3ambience4

My order was mixed up with another tables, they brought me the chicken quesadilla however I am vegetarian and ordered the veggie quesadilla. Was an inconvenience, had to wait extra long for my meal while those at my table were eating.

LN
LoriN
1 review
Dined on February 27, 2020
Overall5food5service5ambience4

The food and service were wonderful. It was quite noisy though.

LB
LeanneB
Toronto
2 reviews
Dined on February 22, 2020
Overall3food4service2ambience3

I booked through open table. When I got there, I said that I had a reservation and the guy asked if I was Vanessa. I said no, Leanne Baird. He said we don’t have a reservation for you. Another worker pointed out on the screen that there was a reservation. He said the table will be ready in 5 to 10 minutes. We were seated in under five minutes. I had highlighted on the open table reservation that we were there to celebrate my daughter‘s 18th birthday and also told this to the waitress. We waited a long time to have a drink order taken, to receive our drinks, to have our food order taken and to receive our food and finally waited for the bill. The food was very good. We were asked about other drinks but never about dessert. My son actually went up to the bar to speak with our waitress, who also seem to be the bartender, to again advise we Were there for a birthday. I felt that we were often just sat waiting.

AC
vipAndrewC
New England
14 reviews
Dined on January 20, 2020
Overall1food3service1ambience3

OpenTable system was down at the restaurant, the iPad was entirely missing at the front station. We spent 10 minutes waiting to be seated in a restaurant only 20% full. We weren’t asked for our orders for a further 15 minutes after being seated. Our entrees took an hour to arrive. There seemed to only be four staff including the bar tender working. The female manager served herself fries and a soda and ate on her own while tables were waiting. Conor, our server, mixed up 4 of our 5 orders and swerved wrong sides or improper entrees.

BD
vipBevD
Tampa
19 reviews
Dined on December 19, 2019
Overall5food5service5ambience4

Always great on wing night

BD
vipBevD
Tampa
19 reviews
Dined on September 26, 2019
Overall5food5service5ambience4

Wing night is the best 😳

RB
RitaB
1 review
Dined on September 22, 2019
Overall2food2service3ambience3

I'm sorry but for the price and the fact that we don't eat out much, I was extremely disappointed with the fries which were dry, hard, some burned, and cold. For a restaurant to serve FRIES that are awful, what does that say about the rest of it? All of us (4) at the table agreed. We won't be back

B
Becky
Minneapolis
1 review
Dined on July 14, 2019
Overall4food3service3ambience3

We were told there was a 10-15 minute wait and the restaurant was virtually empty.

The service was SLOW at best. We were seated then forgot about.

The food was about as good as what you’d get at a McDonalds drive thru and 4x the price.

For 2 kids meals and 2 adults without alcohol it was over $70! Not worth it.

OT
OpenTable Diner
Toronto
7 reviews
Dined on June 27, 2019
Overall2food2service3ambience2

We sat on patio, hostess was able to seat us in a nice spot. Waitress was friendly! We weren’t too impressed with the food, it was less than what I would expect from a well known chain. Got nachos and it was $7 to add chicken to them.. quite a bit expensive

DC
DinaC
Toronto
1 review
Dined on May 10, 2019
Overall4food4service4ambience5

Consistency of the food is what keeps me going back. Best to avoid during busy times to get the best service.

DP
vipDonP
Manitoba
18 reviews
Dined on May 9, 2019
Overall4food4service5ambience4

1/2 price wing night! Great service & great food!

OT
OpenTable Diner
1 review
Dined on March 27, 2019
Overall4food4service5ambience4

Sons birthday
The dessert I ordered tasted like a bowlful of sugar - had 2 bites and couldn’t eat anymore

BD
vipBevD
Tampa
19 reviews
Dined on February 28, 2019
Overall5food5service5ambience4

Excellent once agin for the Thursday wing night 👍

OT
OpenTable Diner
Toronto
2 reviews
Dined on February 14, 2019
Overall3food4service3ambience3

Good food. Good price. Slow service.

AC
vipAndrewC
New England
15 reviews
Dined on January 25, 2019
Overall3food3service1ambience3

Made a reservation for six well in advance, table wasn’t ready when we arrived and they say our families with young children in the bar. Service was very slow, more than an hour for our entrees and we were never offered any refills for drinks. Staff definitely need better training.

DP
vipDonP
Manitoba
18 reviews
Dined on January 17, 2019
Overall5food5service5ambience4

Our server Beth was great! Wing night.. very good !

BD
vipBevD
Tampa
19 reviews
Dined on January 3, 2019
Overall5food5service5ambience4

Great service ! Wing night rocks

JP
JaniceP
1 review
Dined on December 19, 2018
Overall2food1service2ambience1

It was very noisy on a Wednesday night. The Caesar salad was bland. The nachos has too little cheese on them. The drinks were good. We will not be going back.

MW
MichelleW
1 review
Dined on December 7, 2018
Overall5food5service5ambience5

My daughter had her girlfriends for apps and desert at Kelseys for her 13th Birthday! Our server was fantastic, the apps were delicious and the girls had a really fun time!!

DP
vipDonP
Manitoba
18 reviews
Dined on December 6, 2018
Overall5food4service4ambience4

1/2 price wing night! Always a favourite with good food and company.

BD
vipBevD
Tampa
19 reviews
Dined on August 16, 2018
Overall5food5service5ambience4

Great service , food was good and tasty

S
vipSherdh
Calgary
46 reviews
Dined on July 9, 2018
Overall4food4service5ambience4

Our server, Dylan, was very friendly, helpful and attentive. The food was very good - loved the ribs and the cinammon fries dessert with caramel sauce.

BD
vipBevD
Tampa
19 reviews
Dined on June 28, 2018
Overall3food5service2ambience4

Unfortunately tonight wasn’t a good experience. We ended up waiting over a hr for orders of wings. Server was very apologetic as they where busy and she says they don’t have enough fryers to keep up to the orders. I guess it happens . We where short one Order of deep fried pickles , not the end of the world. There was a lot of unhappy customers tonight but this isn’t there normal type of service so I will be back .

b
birthdaygirlnotimpressed
1 review
Dined on June 14, 2018
Overall3food4service3ambience4

We showed up on time, but because the restaurant's computers were down, they didn't have our reservation. They found us a table quickly. It was very busy and took almost a half hour to get our orders taken. They were short on glasses so no water for 2 of the 4 of us for awhile. Our meal was very long in coming to the table and we asked about it several times. Once we had our meals, my fries and fish were cold. Some of the other food could have been warmer. I don't think they had enough staff on. The manager gave us 25% off our bill for our long wait.

BD
vipBevD
Tampa
19 reviews
Dined on May 17, 2018
Overall4food4service4ambience4

Excellent wings once again :)

BD
vipBevD
Tampa
19 reviews
Dined on April 12, 2018
Overall4food5service4ambience4

Great wings !

BD
vipBevD
Tampa
19 reviews
Dined on March 29, 2018
Overall5food5service5ambience4

Great wing night server Alex was very attentive:)

BD
vipBevD
Tampa
19 reviews
Dined on November 30, 2017
Overall2food2service2ambience3

Service was very very slow, waitress wasn’t very attentive. After our meal she just brought our bill and I was wanting desert so I ordered desert and it wasn’t what I ordered they substituted without asking ( instead of brownies we got ice cream !) Not sure if I will be back anytime soon .

OT
OpenTable Diner
Toronto
1 review
Dined on September 4, 2017
Overall3food3service3ambience4

The restaurant did not have our reservation on file and were unsure how to handle the online reservation

AW
AlWray
Las Vegas
1 review
Dined on June 11, 2017
Overall4food4service3ambience3

Probably our favourite Thunder Bay dining place. Great food; no surprises or disappointments; friendly, casual atmosphere with a generous menu!

FAQs

Kelseys Original Roadhouse - Thunder Bay does offer delivery in partnership with Uber Eats. Kelseys Original Roadhouse - Thunder Bay also offers takeout which you can order by calling the restaurant at (807) 345-0400.

Kelseys Original Roadhouse - Thunder Bay is rated 3.9 stars by 34 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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