Kelseys Original Roadhouse - Milton
Although the server was amazing the food was not. There are very few choices on the menu. The food we received was “ok” but nothing to get excited about.
Amazing food and superb service!
Only issue was customer at another table, they were so loud the whole time and restaurant staff didn’t show any concern.
Went for Valentine’s Day but with my kids. Food was great and reserved booth was ready. Great specials for the occasion. Food and service were excellent!!
All good but air conditioning was a little cold.
We tied our visit in with National Chicken wing day. Good thing we did. Food was great all around and the restaurant itself was a really cool layout. So many levels to explore. Our server Emily was very busy but did an amazing job. We will be back again. Thanks
The service started off slow and was an overall disaster. We sat over 15 minutes before we were acknowledged. Then the manager saw us while seating another table and asked if we have been helped. She took our order and then our waitress appeared and thought we had sat our self, as we had no menus.
The meal I ordered the potatoes were cold and I was more than half done my fish before the new ones comes. There was no offer of any update on the fish since I was waiting.
We were not the only table with issues, they had problems with mixed drink and beer and then their appetizer.
I ordered dessert as it was my birthday... the shocking part was the waitress was more concerned about the code for the coupon, she did not even wish me a happy birthday, which I found off in a customer service business. I know the cara brand wants people to come for dinner on their birthday, as I received emails from Montanas, swiss chalet, fionn mccools and kelseys all with birthday offer. So I was shocked at this.
My son who never complains even said that it was a horrible experience and would not come back to this location.
There was amazing food. The noise was a bit much and the service was slow but both reasons attribute to the busyness.
Its an older Kelsey's with a small sunken bar area - which isn't that bad because there is not much outside to look at in this location. We stopped in for lunch on our drive - easily accessed from the 401. Everything was just OK. Half the lettuce in my salad was wilted - and not in a good way, and sparse goat cheese on the goat cheese salad... Fries were just OK- could have been crispier. Soup was good - a little oily and grainy. Service was friendly yet not speedy.
Ordered beeritas and they brought out the drinks without pouring the beer in the glass. So we did it and spilled it. Ordered single patty burgers and we got double burgers, which we didnt want, and had to pay for double burgers. Wont go back or reccomend to anyone.
I made reservation on open table and told the young girl at the front but I guess she failed to log me in as Open Table sent me a ‘no show’ email.
Great food. I had the chicken curry and I would recommend!!! Service was good and food was serve hot and quickly
Staff was very courteous, went out of their way to accommodate our meeting, moved us to quieter "closed" section to improve our experience. 12/10!
My server was fantastic! I think he knew I was there on a blind date, and he treated us both so well. He also made great recommendations on the soup and meal!
excellent, knowledgeable server, handy to book on-line
Appetizers good. Excellent server. What we remember was perhaps the worst burger in ages. Peppercorn burger on Ace bun. First one was sent back as the top of the 2 patties was burnt - amateur backyard BBQ burnt. Second one was more tolerable. The 2 patties weren't much bigger than sliders. No taste of peppercorn at all. In the past this Kelsey's would give you a decent size burger pressed all over with peppercorns. Not any more obviously. It is a shame when accountants run the restaurant and not the chefs. We've been going to this Kelsey's for over 30 years and this is the first time that we have ever had anything that gives us pause. It might be awhile before we go back. We got a couple of coupons for discounts due to the returned burger, which is appreciated, but it doesn't make up for the bad experience.
Very friendly. Service was great. The food was excellent.
We came as a group of 20+ for a hockey team dinner. The staff were fantastic with the boys and their parents! Food was relatively quick for a group of our size and we all felt the value was great. Everyone enjoyed their meal!
The restaurant was empty on Sunday morning at 11:30. If they offered a brunch menu I think it would be busier. They only offered a couple of lunch items (like a hamburger) with fried eggs on top. I'm afraid the restaurant is sadly tired and in need of various repairs. Our waitress was extremely polite and helpful as was the hostess. That's what made the experience pleasant and offset the lack of ambiance.
Large group with kids for lunch. Went well.
After having a family get together at this location last year at this same time, we were looking forward to a return for our party of 15.
This time was disappointing at best.
The space provided for our group was very confining and provided inadequate access for anyone to leave the table without disrupting all that were seated.
Five of our group ordered one of the burger options, and all were charred beyond recognition.
My wife ordered hers with a gluten free bun, which easily could have passed as a hockey puck it was so stale.
If it wasn't for the fact that we were on a limited time schedule, at least 5 of the 15 meals would have been refused.
Definitely a turn off. Will not return.
Went to Kelsey's Milton for a birthday celebration and we received fantastic service. Our waiter great!! Funny, patient, helpful and well rounded.
Food was good, Charlene was attentive to our needs but the music got loud making it difficult to hear and hold a conversation, so we chose to leave and go elsewhere for dessert.
Service was amazing
There was a group of 15 of u including a 2 year old and 6 year old boys, all family, getting together after the funeral of the elderly mother of two of the group. Our server was fabulous with the young boys as well as excellent with the rest of us. Unfortunately, I don't remember the fellow's name as he gets extra kudos from us. The food was also excellent.
Music too loud. People meet to be able to talk and enjoy food. Not conducive for gatherings small or large.
It was okay
Your music would be good if it were a little less loud. Most times you could only have a conversation with the person beside you, not across the table. Difficult for seniors with hearing loss to hear.
Great food and service. Had a nice round table for the family to sit at. Enjoyed our time
Had a terrible experience at this location. It's rare that my family (3 kids) get to go out. When we got there, we were seated fairly quickly but after getting our menus we waited 20 min and no server came by to ask for our drinks and take our order even though several walked by us multiple times. I even tried flagging them down but none would even make eye contact with me. So we left! I've never walked out of a restaurant like that before...unbelievable!
Great food and service. There were 14 of us. The waiter did a great job.
The food was good and good value. The service was good also. We found the restaurant to be quite tired in decor even a little run down I would say even for a roadhouse.
My boyfriend and I decided to grab a last minute bite. We were seated at the restaurant at 7:35pm on a Saturday night. The waitress was nice. She asked if we were ready to order, we said we needed a few minutes. Well, a few minutes turned into 20 as she didn’t return to our table but kept passing it. By the time we placed our orders it was already 8:00. We ordered half a nachos to start and chicken pasta and chicken wings for mains. I also asked for an extra side of kettle chips. Time goes by and after 20 minutes we only received our nachos. They were below par to be fair, the cheese barely made it onto the chips, I found myself scraping burnt cheese off the bottom of the pan. Our waitress handed us another side plate, which we saw was dirty. I advised her and her response was “thank you for letting me know.” Not even a “I’m sorry about that.” I’ve had WAY better nachos at the Mississauga & Oakville Kelsey locations. We waited another 20 minutes before FINALLY receiving our main courses. At this point it was 8:45 and we were no longer hungry and simply frustrated that it took super long from the time we sat down until the time we get our food. We understand that it wasn’t busy, but our waitress barely acknowledged us, and the food took forever to come out. When our food did come out I advised the manager who brought us our mains (assuming because he was out of uniform) that I was missing my kettle chips. He said he would go check on that for me but never returned. I waited and waited but nothing. On top of that my boyfriend complained that his pasta was cold. When I took a bite of it, he wasn’t wrong. It seemed like it was sitting on the pass for an extended period of time. By the time the waitress came back I had finished my wings and she dared to ask “do you still want your kettle chips?” I was shocked because I specifically ordered them as a side. Unfortunately I had already finished my meal and just wanted to leave. I said “just cancel it”. Very poor service.
Excellent service and agreat setting for a large group.
Good food but the music was way to loud and the air conditioner was running even though it was cold outside.
I booked this for 20 plus people . The service and food were great . Can’t wait to go back in June .
The server was initially very good. However as her section got busy, she totally lost track of us. We had to flag down another server several times as we could not see where ours was. Despite identifying this was a birthday in the reservation, and with gifts obvious at the table, no acknowledgement by our server of the occasion. Food was good but service disappointing.
We went on New Year's Eve but had a reservation. The restaurant was busy however the service was quick and friendly.
My husband really enjoyed his steak dinner.
My Caesar salad was a little wilted as there was a hot grilled chicken breast on it. I would recommend the chicken going on the very side of the salad instead of the middle to lessen the wilting.
Always super friendly staff and very yummy food.
Our waiter took care of our party of 13 with no issues and made my daughter's 10th Birthday memorable and quite happy. Thanks so much considering it is around Xmas so there were lots of big parties there but he was her attentive to the kids and adults. Thanks Kelseys we will be back!!
We had a great meal. Server was excellent. Only concern was that in my reservation I said that one of the guests was in a wheel chair. When we got there our table was up a few stairs. Fortunately there were two strong gentlemen in our party who lifted the wheelchair up and down the steps.
Kelseys Original Roadhouse - Milton does offer delivery in partnership with Skip The Dishes and Uber Eats. Kelseys Original Roadhouse - Milton also offers takeout which you can order by calling the restaurant at (905) 876-4731.
Kelseys Original Roadhouse - Milton is rated 4 stars by 46 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.