Kelseys Original Roadhouse - Guelph

4
62 Reviews
CAN$30 and under
Contemporary American
Canada's original roadhouse restaurant since 1978. We're North American favourites, like double stacked burgers, made with 100% fresh Canadian ground beef, fresh cut fries made from only the finest Ontario potatoes, two-handed sandwiches, and unforgettable chicken wings. (Trust us, they're crazy good!) So if you're in the mood for great food and a lot of fun, make sure to stop by.

Support Kelseys Original Roadhouse - Guelph during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 62 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on all time ratings
4.1
food
4.0
service
3.9
ambience
3.8
value
Noise · Moderate
82% of people would recommend it to a friend
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SB
SusanB
Toronto
10 reviews
Dined on March 12, 2020
Overall5food4service4ambience4

The salt and pepper wings had too much salt and pepper on them. Won’t get them next time.

SD
ShellyD
1 review
Dined on March 7, 2020
Overall3food3service2ambience1

It was our sons birthday and I had made reservations We got a crappy table and it was soooo loud we couldn’t think Our server was rude and some of our food was sent back as it was cold We waited for ever for our bill and had to ask 2 differentServers to find our waitress for us. My husbands chicken ceaser salad was watery and no taste at all Such a disappointment as we usually enjoy sitting at bar for a drink and lunch

CL
CharlesL
1 review
Dined on February 8, 2020
Overall2food3service2ambience1

Dislike the high noise level from the music, we had to be mouth to ear to have a conversation. The noise level overall sounded like we were at a disco not a restaurant. Service was slow, the server was not pontual.
The restaurant was overly noisy between the sound system with the disco level music to the # of patrons eating and talking.
I spent 25 years in restaurant & hotel industry, the service that was given that night, in my time the server would have been disciplined and/or fired.
Kelsey's should revie their training and standards of service, as well as reduce their noise level. It's not a disco or a dance bar.

OT
OpenTable Diner
Toronto
1 review
Dined on January 25, 2020
Overall3food4service2ambience4

Server was not very good

MB
MarkB
Toronto
1 review
Dined on December 27, 2019
Overall3food3service4ambience4

I just thought for what we ordered which was apps a d 3 drinks it was very expensive and that was a coupon and a gift certificate on top of what we paid. Way overpriced

JH
JuneH
1 review
Dined on December 13, 2019
Overall5food5service5ambience4

Good place and solid menu. You can count on the speed of service and always something healthy on the menu.

NB
NatashaB
1 review
Dined on October 23, 2019
Overall2food2service3ambience3

My mom had a hair in her food, which was gross (the server offered to replace the meal, but my mom was too grossed out to eat anything else), the gluten free bun I had disintegrated, I had to remind the server for butter and ice cream for my son, my dads burger didn’t taste very good.. it used to be a great restaurant but the meal was definitely not great, we won’t be going back.

JB
JayB
1 review
Dined on September 28, 2019
Overall4food4service5ambience2

Great food and service! 👍. Very difficult to talk at table. Need to install sound absorption in ceiling.

OT
OpenTable Diner
Toronto
1 review
Dined on September 27, 2019
Overall5food5service5ambience5

Always a great meal and service at this Kelseys!

OT
vipOpenTable Diner
Toronto
6 reviews
Dined on September 27, 2019
Overall5food5service5ambience5

Awesome as always!!

SB
SusanB
Toronto
11 reviews
Dined on September 19, 2019
Overall4food4service3ambience4

Getting together with old friends

K
Krista
5 reviews
Dined on August 16, 2019
Overall5food5service5ambience4

We were very pleased with the service. Food was very good.

GC
GeoffC
Toronto
4 reviews
Dined on August 12, 2019
Overall4food4service5ambience5

Great place for a large group at lunch.

ER
EllenR
1 review
Dined on August 10, 2019
Overall3food2service3ambience2

Hello. We were going to the theatre after so we werent looking for a quiet intimate dinner. And thank goodness, lots of kids lots of noise. That wasn't a problem. I was impressed by the service as more than one person came by to make sure we enjoyed the meal. I didn't complain about my salad as my husband finds it embarassing. I had the chicken goat cheese and beet salad. The lettuces had slimy greens included that were drowned in dressing- did you think I wouldn't notice? The chicken breast was very small. for 16.50 I expected a little heartier portion of chicken beets and onion and cheese. I felt that it was mostly lettuce of which too much was slimy. My husband enjoyed his ribs. I would most certainly try again, but you asked for my opinion so you are getting it.

E
Emtra4308
Toronto
1 review
Dined on July 31, 2019
Overall2food4service1ambience3

Horrible waitress made my experience at kelseys terrible. Waitress would ignore our table. Had to ask at least 3 times for water before another waitress finally brought us water. Table was not cleared efficiently. We were left with empty plates and cups covering the table never to be taken away. Bills were also not presented individually, just left to figure it out amungst ourselves. Also left the debt machine at our table. Couldnt wait for the transaction to be finished and left us. We waited 15 minutes between each person for waitress to come back and allow next person to pay. no excuses for this horrible service as restaurant was not busy. Really disapointing because I love going to kelseys. I have never had a bad experience before and I would always recommend. This experience has deffinatley changed my opinon on the restaurant and I will not be returning to this location.

MD
MelanieD
1 review
Dined on July 19, 2019
Overall5food5service4ambience5

Delicious food! Cold beer! Very friendly faces! We love this restaurant!

SB
SusanB
Toronto
11 reviews
Dined on June 6, 2019
Overall5food5service5ambience5

Birthday for my friend we love the patio

SB
SusanB
Toronto
11 reviews
Dined on May 23, 2019
Overall5food5service5ambience4

I am gluten free, so really enjoy your gluten free buns. I would be nice if you had a gluten free dessert, preferably a chocolate mouse!

FK
FredK
1 review
Dined on May 17, 2019
Overall3food4service1ambience5

Very poor service. Disorganized wait staff, shift change, they forgot about us. Not impressive. Food was great.

SB
SusanB
Toronto
11 reviews
Dined on March 3, 2019
Overall5food5service5ambience4

Good was good we go for the gluten free buns! Service great!

DD
DonnaD
1 review
Dined on February 28, 2019
Overall4food5service5ambience4

Parking lot was slippery, I did slip and almost fell while walking in. The walkways were nice and clear but the parking lot was slippery.
Food was great as usual and our waitress was fantastic!

D
Dabecoa
Toronto
2 reviews
Dined on February 16, 2019
Overall5food5service5ambience5

We have been here several times and experience is always great.

MM
MelanieM
1 review
Dined on February 14, 2019
Overall3food4service3ambience3

Yeah, it's ok but only if you are looking for somewhere to sit and eat? And you want a specific faire (Road house style foods).

OT
OpenTable Diner
Toronto
2 reviews
Dined on February 8, 2019
Overall5food5service5ambience5

Always a great experience at this Kelsey’s. Food and staff are amazing and there to make sure you have the best experience.

MS
MelissaS
Las Vegas
3 reviews
Dined on February 2, 2019
Overall5food5service5ambience4

Dinner was 5 adults and 1 child. Food was awesome. We had the flat pan nachos and deep fried pickels. Both were awesome. I always get the chicken fingers and they were by far the best at your establishment. In fact 3 of us adults got them. Huge portions and hot when they came out of the kitchen. I frequent the Orillia Kelseys and the food just doesn't quit compete. Awesome Job. Our server Tim was great as well! He certainly helped with the enjoyment of the experience.

OT
OpenTable Diner
Toronto
3 reviews
Dined on February 1, 2019
Overall5food5service5ambience5

Amazing restaurant with great staff that truly care about your experience

PB
PaulB
1 review
Dined on November 18, 2018
Overall5food5service5ambience5

The food was great, and our server was very attentive and friendly. Good food, good times!

KM
KevinM
1 review
Dined on November 17, 2018
Overall4food4service4ambience3

Food was good. Quality and quantity.
Staff was very good. Attentive and patient.
Would go there again!

OT
vipOpenTable Diner
Toronto
6 reviews
Dined on November 5, 2018
Overall5food5service5ambience5

Love this restaurant.. the people are great and the food is great..

FN
FamilyNightOut
Toronto
1 review
Dined on September 22, 2018
Overall2food3service1ambience4

Long wait time for drinks. Waitress tried to "make-it-up" up to us by giving our 2 year old a large glass pint glass of chocolate milk instead of the kids size plastic cup that had a lid. After we cleaned up all of the spilled milk (likely why kids cups are plastic with lids....) After we were able to finally get someones attention to get some napkins, our waitress brought us 2 napkins for 4 of us. Apparently she has never seen a child eat before. Food was cold. Kids meal includes dessert - which she randomly brought in a take-out container. I guess she was looking to get rid of us? Its been acceptable there in the past, but this time it was bad. Hopefully it was just one bad waitress.

D
Dano18
Toronto
2 reviews
Dined on September 22, 2018
Overall5food5service5ambience5

We’ve gone to Kelsey’s for all of our birthdays. The service and food are outstanding. The restaurant is always so clean
We love it

l
lindsayw
1 review
Dined on September 15, 2018
Overall3food4service3ambience3

food was good, server was pleasant....but service is soooo slow. everytime we've gone the process takes forever, one time we left after 2 hours without even getting our food. this time it was not that slow, but still takes far too long to serve customers

BB
BrandyB
Toronto
1 review
Dined on September 13, 2018
Overall5food5service5ambience5

Our waitress was amazing! Our group follow a ketogenic lifestyle and she made us feel comfortable and her knowledge of choices were perfect!! Thank you

SB
SusanB
Toronto
11 reviews
Dined on August 30, 2018
Overall4food3service4ambience3

We have always gone for the outside dining but this time the bees were really bad.

JS
JudyS
1 review
Dined on August 17, 2018
Overall4food4service3ambience3

They were very accommodating . We had booked the patio but the weather wasn't great because of rain. Sat us in the bar and then the dining room. Noise level was extremely loud due to a party in the bar area. However the food was good and we enjoyed ourselves.

DV
DeeV
1 review
Dined on June 17, 2018
Overall5food2service4ambience5

Kids wings were dry and unedible everything else ok.

OT
OpenTable Diner
1 review
Dined on June 3, 2018
Overall1food2service2ambience1

The music was way too loud. I had to shout at my partner.
The music was awful, providing no calming environment at all and not even fun, just jarring.
The calories and salt were way too high.
The garage doors were open and it was cold.
We will not be coming back to Kelsey's.
Interesting enough, many months ago when Kelsey's Milton burned me for a birthday dessert, I was dissatisfied then. I got home and realized I had been charged for the cake my daughter had for her 40th.

SB
SusanB
Toronto
11 reviews
Dined on May 25, 2018
Overall4food5service4ambience4

It was my birthday and I had asked for a bar table as it’s quieter than the dining room. I was a little disappointed that there was no dessert or even acknowledgement that it was a birthday celebration. I am gluten intolerant so not many desserts I can have but a shot of something left Ken Grand Mariner or an sorbet would have been a nice touch. I do love your glitter buns best in all of Guelph

OT
OpenTable Diner
Toronto
3 reviews
Dined on April 26, 2018
Overall5food5service5ambience5

Great food and service as always

KS
KimS8atKelseyswith1other
1 review
Dined on March 17, 2018
Overall1food1service2ambience1

Really not impressed at all. Made reservation for 2 ppl for noon. Stood at door for over-rated amount of time before I found someone to seat me and guest. Restaurant was not busy at all for time of day. Server was good but lacked in attention to customers. Too much time in between coming back to table to ensure all was well. Had to continue to ask for whatever was needed. Food? meh, not as good as I thought it would be. Had family with 3 small children seated beside us when there was plenty of other places to sit them. :( Coffee was blah! for lack of better word. Then while sitting, eating I rec'd phone call from Kelsey's about being late for my reservation!!!! I thought I was being "punked" and couldn't actually believe your restaurant was calling me....in the middle of my meal!! Over all, not impressed.

FAQs

Kelseys Original Roadhouse - Guelph does offer delivery in partnership with Skip The Dishes and Uber Eats. Kelseys Original Roadhouse - Guelph also offers takeout which you can order by calling the restaurant at (519) 826-0120 ext. 2.

Kelseys Original Roadhouse - Guelph is rated 4 stars by 62 OpenTable diners.

Kelseys Original Roadhouse - Guelph does offer gift cards which you can purchase here https://theultimatediningcard.ca/udc/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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