Kelseys Original Roadhouse - Cambridge
Service was very slow and food was cold when it finally arrived at the table. Chicken was missing the sauce.
Kitchen was a bit slower than typical to getbthe food out. I wouldn't order steak here again. The other food was good and waitress was prompt and friendly.
Menu has been severely reduced.
Fettuccine dish delivered cold to the table, reheated and returned.
Burger & fries were satisfactory but presentation on plate seemed empty.
The spinach dip was very salty and my husband’s burger was under cooked. Couldn't send it back as we barely had our waitress around. Will be awhile before we’re back
From the first step inside..i felt confident about the protocols put in place for COVID. Our service was friendly and funny. Food was out promptly and it was delicious!! Well worth the money spent!
We have eaten here several times over the past few months and find the food consistently enjoyable , whether it is their burgers ,pasta or Mexican , it's all good .Service is fast and friendly and we'll continue going back .One of the better Sports bars restaurants in Cambridge .
Our visit was real nice...
But! Being seniors the menu wasn't what we were looking for..
Food was good. Presentation was good..
Jeff was our server and he was great, kept checking up on us, food was prepared fast and hot. always enjoy my time at Kelsey's.
Great service, cool night so quiet patio. Great food
We showed up with our reservation through Open Table only to find out they did not have it. Feeling embarrassed I showed them my email confirmation and was told that while they acknowledged I had the email stating I had a reservation they could not honour it so we had to wait until a table opened up.
The wait for the outdoors (which our reservation was for) was unknown and we did not want to sit around waiting so we opted for inside. We were seated approx 15 feet away from the bathroom.
With such limited tables open they should have found a way to make it so people didn’t feel like they were so close to the bathroom with people continually walking by.
Service was great, my chicken was burnt, was missing the crispy onions and lacked taste
If it wasn’t for our first time out in 4 months I would have been more disappointed but we were just glad to be out.
Also for $3 a pop it would be nice for more frequent refills
We had great dinner just a touch too much dressing on my salad. Customer service was fantastic very accommodating.
The server was excellent and the food was delicious. It was nice to be able to sit outside but it would have been nice if the umbrella had the ability to be tilted as the sun was in the eyes of many in our party. It also would have been nice to have our tables put together because there were 5 in our party and we were from the same family. I understand Covid restrictions in normal social circles but having the tables separated didn't feel as intimate.
Enjoyed the food and the service; place is rather noisy but, hey, it’s a roadhouse and it does have a good atmosphere.
Great place but unfortunately our wings were reheated not fresh.
Great food! Very quiet, not a lot of people there. Good social distancing measures.
Good to see them open. Great place for lunch. Thanks
Impressed with physical distancing adherence on patio.
there wasn’t the best selection for the menu especially for pasta
Fantastic! Thank you for everything! Great service!
Made a reservation for 6:30, didn’t get seated until 7:20 along with 3 other family’s that had the same reservation time. The staff were apologetic but i believe they need to set a limit on how long you can stay/only allow people who are getting food not just drinks to sit. Server was awesome very helpful and food was delicious.
One of our meals was Salt and Vinegar chip battered cod, were a tad let down that there wasn’t actually chips as the batter and the salt and vinegar was not overly strong.
We were glad to find a table available as it’s hard to find places these days during stage 2 of covid opening.
Nice patio, easy to access, would recommend
No umbrellas on patio. It was so hot. Could not stay to have our dinner.
We’ve been to this Kelsey’s a number of times. They are consistent with the food, the staff are very friendly and it’s good value.
Went for a birthday celebration. They didn’t mention anything about that but our food was good and we enjoyed our evening.
Booked a table for 4 via open table and even though we were about 20min early, were taken care off in a very professional and courteous manner and seated promptly. Server was attentive and service was fast. Chicken Wings and cauliflower bites were yummy and so was the mac and cheese and fish and chips. The half rack of ribs was a bit overdone and provided feedback to the manager who came by as we were leaving (nice touch!!). Overall a decent experience with attentive customer service. Definitely worth a try and hopefully it appeals to what you may be looking for.
The wait staff was great. The food was good as well
It was our valentines lunch- great service!
3rd time here and service has been excellent each time
Food very good as well nice selection
Its new in Cambridge, they are keeping the standard, we had a 3rd visit Saturday.
I think it will become our local.
Food was great service was impeccable. Portion size was worth what I paid for. I will definitely return.
I said yes above but will wait a while as I get the feeling the owners are very new at this and I feel things could have been a little bit better. I made the reservation and asked for a booth table and got a table got the feeling they did not even look at the requests section, My Mother in law ask for a coors light and was told about 5 mins later that they did not have any so she ended up with a Blue, Then when we were finished we asked for a doggie bag and the bill and waited 20-25 mins for them as the server forgot about us. But do understand they are newly opened and still have to learn and train people. So I will go again and then if I see no improvement then the next review will not be a good one but if I see better service then I will gladly give you a great review. My husband and I have always liked Kelseys and would like to be regulars there
Great service and food
Our server was excellent and the food arrived within a reasonable amount of time and was hot and correct. The space is nice and at first I was apprehensive about sitting at a non-booth table but the chairs were very comfortable and made sitting for a longer period enjoyable. My only feedback would be for the price of approx $3 extra for an upgrade to a poutine side the amount received news less than a regular order of fries.
They did not update their holiday hours in the app so when we reserved no notification or follow up was made to let us know they were closed. Showed up at 4:30pm on Christmas Eve for a 5 pm reservation only to find out it was closed.
After booking we were seated precisely at 6:30pm. I put my kids order in of chicken strips and fries as soon as the waitress came. The drinks were messed up, and not just 1 or 2 of them... but 3 of 6 drink orders. And it took nearly 20 mins to get everything correctly. It took an hour to get my kids food almost on the dot (which was 2 chicken finger combos and fries) and their food was the only one to come out hot. Next my appetizer came out after an hour and 15 mins... and came out incorrectly. They said they would replace that which was nice, but by the time they did our entrees had already come out. Also there was another appetizer ordered (the broccoli soup) which for some reason took an hour and a half to come out and came out with the entrees. Our waitress came over and looked around and said how wonderful it was that we got our food and if there was anything we needed let her know.... and I looked at her shocked and said that one entree was missing from the table. In the end of it all we had so much food to take home, which isn’t a bad thing, but I think the food would have been much more enjoyable if we were able to have everything separately as it should of been. There wasn’t a manager in sight and I kind of wish that because of all of the mistakes made a manager would of come to me and want to apologize personally. In the end of it we all looked at each other and just tried to get out of there as soon as possible. The best part about this experience was the fact that we booked open table and were seated exactly at our reservation time... wish the rest of the 2 hours we were there would have been so good!
Everything was great! So glad Kelsey’s is back in Cambridge!
Unfortunately there were no burgers available. Shockingly there isn’t a roast beef sandwich of any kind on the menu !!
Our server Heidi was very pleasant and attentive. Service was quick.
Kelseys Original Roadhouse - Cambridge does offer delivery in partnership with Skip The Dishes. Kelseys Original Roadhouse - Cambridge also offers takeout which you can order by calling the restaurant at (226) 646-4444.
Kelseys Original Roadhouse - Cambridge is rated 4.1 stars by 39 OpenTable diners.
Kelseys Original Roadhouse - Cambridge does offer gift cards which you can purchase here https://theultimatediningcard.ca/udc/.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.