Kelseys Original Roadhouse - Barrie - Bayfield

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1. SM

   SandraM

   1 review

   3.0

   1 review

   Dined 7 days ago

   overall3food3service4ambience4

   Our server was great! And some food was good. I had a salad with grilled shrimp. The shrimp was cold. I had sweet potatoes fries on the side. They were cold too. My husband had steak that was done just as he asked. The portions seemed smaller than I remember. And the prices higher but overall the experience was okay.

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2. c

   callyseg

   Toronto

   1 review

   4.0

   1 review

   Dined on February 25, 2023

   overall4food4service5ambience4

   Our server was excellent and quick bringing everything out and attentive when it was extremely busy

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3. E

   Erica

   Toronto

   5 reviews

   3.0

   5 reviews

   Dined on January 20, 2023

   overall3food2service2ambience5

   The service was pretty subpar. I shouldn’t have to look for a server because I’ve waited too long not once, but three times. Asking for something more than once on top of this was a bit disappointing

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4. PH

   PeteH

   1 review

   4.0

   1 review

   Dined on December 31, 2022

   overall4food5service5ambience4

   Amazing service, good timing for food delivery and excellent quality food!

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5. PL

   PatL

   1 review

   4.0

   1 review

   Dined on December 20, 2022

   overall4food4service4ambience3

   Service was okay but could have been more friendly. Food was good & prices reasonable but I especially like for the waiters to ensure that you have everything you need without asking.

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6. JJ

   JudithJ

   Toronto

   1 review

   2.0

   1 review

   Dined on December 17, 2022

   overall2food1service3ambience3

   The food was very basic and no taste. The waitress was nice and fast, but we did not like the food.

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7. OT

   OpenTable Diner

   1 review

   4.0

   1 review

   Dined on October 28, 2022

   overall4food4service5ambience4

   Exceptional service and friendly staff.😊

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8. OT

   OpenTable Diner

   1 review

   4.0

   1 review

   Dined on October 22, 2022

   overall4food4service4ambience4

   No napkins

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9. MR

   MeRL

   1 review

   4.0

   1 review

   Dined on September 7, 2022

   overall4food5service5ambience4

   Great place for lunch with a group of people !

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10. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on June 2, 2022

    overall1food1service1ambience3

    Service was poor server was uninterested in the experience with receiving warm light warm wings and wrong order. Did not seem to care and make it right. The point for dinner is to receive hot freshly cooked food. Not food that’s been sitting for minutes. Very disappointed!!

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11. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on April 30, 2022

    overall4food2service4ambience3

    Great waitress. Food was disgusting.

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12. CB

    ChristineB

    Toronto

    1 review

    3.0

    1 review

    Dined on April 14, 2022

    overall3food2service3ambience3

    Thursday night 1/2 price wings and the place was super busy and noisy. Servers (none that I saw wearing masks) were run ragged. Our drinks came quickly. Sriracha-lime Wings took a while (understandably). They were a decent size but a bit dry so will order with something saucy next time. Onion rings never came so we had to remind the server. Still never came by the time we had finished our wings. Finally the rings came so we boxed them up to take home at no charge (server was very apologetic).They were overdone so do not recommend these. We were there at 6:30, so would recommend going very early or much later to avoid the rush.

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13. RB

    RickB

    1 review

    3.0

    1 review

    Dined on April 9, 2022

    overall3food3service5ambience5

    The website menu lists several items that are gluten free. In reality as per the server there are only 2 items the steak or salmon meal are gluten free. One of the diners had the Balsamic Chicken which was only the chicken and rice no vegetables. Chicken was good. Another had wings which were dry the skin cut the roof of his mouth. Another diner had wings which were good.

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14. OT

    OpenTable Diner

    Toronto

    3 reviews

    2.0

    3 reviews

    Dined on February 21, 2022

    overall2food3service2ambience3

    We went for a family day dinner. Our appetizer which was chilli nachos came out with just a big blob of chill on top barely any cheese so they were all soggy, our waitress seemed very disinterested and not happy to be there. Onion rings were something like what you would buy pre battered at a grocery store. My son had fajitas and was only given less then a handful of shredded cheese for them. My other son had lemon pepper wings that were over doused with lemon pepper to the point where he just tasted pepper. Definitely not a good value, then when it was time to pay their machine was not letting me use my scene card. All in all it was a bust. Overall portion sizes are good, but I won’t be back there anytime soon.

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15. KM

    KathleenM

    Toronto

    11 reviews

    4.0

    11 reviews

    Dined on February 18, 2022

    overall4food5service3ambience4

    Friendly but inattentive service (waited for menus, waited for bill, waited for credit card machine). Food arrived hot and fresh. Burger was the highlight.

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16. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on February 14, 2022

    overall4food4service4ambience4

    We always enjoy our visits here.

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17. EL

    ElizabethL

    Exclusive

    16 reviews

    vip
    4.0

    16 reviews

    Dined on February 3, 2022

    overall4food3service3ambience4

    busy tonight. service wasn't the best but usually is.

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18. DK

    DebK

    Toronto

    1 review

    5.0

    1 review

    Dined on September 1, 2019

    overall5food5service5ambience5

    Great burgers! Consistent quality! I did find there was a reduction in the amount of fries .... but I was satisfied none the less. Kelsey's has become our go to for a casual family dinner out ... good bye ESM!

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19. EA

    EllenAnne

    Toronto

    8 reviews

    4.0

    8 reviews

    Dined on June 16, 2019

    overall4food4service5ambience3

    This location is our go-to for weekly dinners, and we had a predictably good time. Clean, prompt, super friendly.

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20. EA

    EllenAnne

    Toronto

    8 reviews

    3.0

    8 reviews

    Dined on May 26, 2019

    overall3food2service3ambience4

    The chicken was over cooked and inedible. And the service was friendly but almost non-existent. We love this restaurant and are frequent visitors. So, we’ll give it one more chance before taking our business to another. Our experience here is usually 5 stars!

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21. M

    Mldaw

    1 review

    3.0

    1 review

    Dined on May 13, 2019

    overall3food4service4ambience3

    Dinner was a birthday/mother's day celebration. 5 guests. 4 were served their dinner in a timely manner. 5th person did not get their dinner and we had to go to the manager. We were all given a discount on our bills and a free dessert.

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22. EA

    EllenAnne

    Toronto

    8 reviews

    5.0

    8 reviews

    Dined on May 12, 2019

    overall5food5service5ambience3

    As always, the food and service were top-notch. We love this location!

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23. SW

    SandraW

    1 review

    4.0

    1 review

    Dined on May 11, 2019

    overall4food4service4ambience4

    I love going to Kelsey's but I find because the music is load, it causes the patrons to speak louder. Then the sound level gets so loud you can't hear well to carry on a conversation. Especially if you are there with an older person.

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24. CF

    ChillF

    Toronto

    2 reviews

    3.0

    2 reviews

    Dined on February 17, 2019

    overall3food2service4ambience3

    Chicken wings were extremely tasteless... and dry. Butter chicken is not even in par with those home made one with VH sauce. Presentation of the chicken is like overdone and burnt, not appealing. The fried bread of the spinach dip was also not as freshly crunchy and as tasty as those we tried in Toronto, saw like oily on one side of the triangular shape bread ( all of the bread). Yam fries were not crunchy enough, like fried and then sat in the kitchen for the whole day...with lid cover( and wet). Quite disappointed... but service was ok and not as noisy as those Kelsey’s in toronto.

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25. C

    Callie

    Toronto

    16 reviews

    2.0

    16 reviews

    Dined on October 7, 2018

    overall2food2service2ambience3

    When we arrived for our reservation we had to sit almost 5 mins before staff approached us to be seated. The waiting area was in clear sight from the bar where 2 staff were talking and looking right at us. When we ordered our waitress kept forgetting and mixing up our order. She kept coming back to clarify and add on items. She told us that a soup came with one of the items ordered. But to our shock was charged for this in the end. When we got our food it was cold and not appetizing. The flavour was ok, but the warmth ruined it. Once again our desert order was mixed up with the wrong topping. When we went to pay we were told our CAA membership discount was not accepted and that our Bon Appetit gift cards could not be used. I also had an OpenTable dining reward that was not accepted at first. So what should have been a quick lunch at a reasonable price we had to pay for subpar food and service with none of our discounts honoured. I even spoke to staff about my reservation by calling in before attending and confirm that these would be honoured. The staff was unaware of what open table was. They did not know that the Resturant used an online reservation system. I asked to speak to the manager and he was just as shocked. I spent 5 minutes explaining to him what open table was and the dining cheque. The staff doesn’t not seem to understand their products and services. Corporate needs to educate staff on company discounts and gift card systems as well. These CAA discounts are supposed to be at every location and the gift carts are valid at all of the Cara Resturants. However the manager refused to honour anything.

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26. M

    Missy

    Toronto

    46 reviews

    vip
    4.0

    46 reviews

    Dined on January 17, 2018

    overall4food3service5ambience4

    Great service, food was a little slow but good. The restaurant staff (hostess and ? Manager) were new to use open table but seemed receptive when I explained how it worked. Will be back for sure.

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27. OT

    OpenTable Diner

    Toronto

    1 review

    5.0

    1 review

    Dined on October 14, 2017

    overall5food5service5ambience4

    It was a lunch Birthday meal- it was on the noisy side - but given the time of day we were expecting that. The service was very good as was the food. We will definitely be back

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28. BW

    BonnieW

    Toronto

    2 reviews

    4.0

    2 reviews

    Dined on October 11, 2017

    overall4food4service5ambience4

    The new decor is very nice, the server was very good and very friendly, the food was very tasty. There are two negatives in my mind .. the seats for the booths are low for the table height, and at the table and chairs arrangements, the table top is just a little small in my estimation .. but neither would prevent me from returning. Younger people probably wouldn't have a problem with either situation.

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