Keller's American Grill - Isle Casino Bettendorf

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104 Reviews
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$30 and under
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American
Upscale luxury with down home comfort. Stop by to experience the modern twists we put on the classics. We’ll host an assortment of specialty drinks and refreshments with a simple side of elegance, and we can’t wait for you to enjoy.

Specials

Half Price Wine and Apps

From 4-6 on Sundays, enjoy half price appetizers and wine on dine-in orders!

Terms and Conditions:

Valid For: 1 - 20 people

Starts: March 14, 2019

Ends: March 15, 2118

Availability: Sun 4:00PM-6:00PM

What 104 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
4.2
food
3.9
service
4.1
ambience
3.6
value
Noise · Moderate
63% of people would recommend it to a friend
5
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R
Chicago
2 reviews
Dined on October 5, 2019
Overall 5food 5service 5ambience 3

service and food were really great. seated as actually before our reservation time

j
Chicago
16 reviews
Dined on October 4, 2019
Overall 5food 5service 5ambience 5

Delicious burger with sweet potato fries & a cold draft beer - great way to celebrate a Friday! Great service by Andrea!

BM
1 review
Dined on October 2, 2019
Overall 4food 4service 5ambience 4

All was good celebrating my birthday. The only thing was my filet was a bit under done & cool. Didn’t want to send back as that is when it gets over cooked.

UB
Des Moines
1 review
Dined on September 27, 2019
Overall 2food 2service 1ambience 4

Place has gone downhill. Service was poor; waitress never checked on us once except when we called her over because my steak was undercooked. Couple next to us complained as they waited 25 minutes just to get waited on. Third time in the past two months we've had poor service here.

j
Chicago
17 reviews
Dined on September 26, 2019
Overall 5food 5service 5ambience 5

Wonderful delicious steak dinner with roasted Brussel sprouts & loaded baked potato with a wedge salad. Dessert was delicious Mississippi pie with a scoop of ice cream —- all served with attentiveness from Ally —- very enjoyable!

j
Chicago
17 reviews
Dined on September 20, 2019
Overall 5food 5service 5ambience 5

the food is always very good and delicious and the wait staff are always very attentive

KR
1 review
Dined on September 18, 2019
Overall 1food 5service 1ambience 5

HORRIBLE SERVICE. waited 15 minutes for water refill. 15 minutes to get steak knives by then steak was cold. asked waitress for dressing & mushroom dipping sauce refill. never brought it & we never saw a waitress again. We finally walked up to front to try to get our check. waited another 10 minutes to get our check. i wish I would have asked for a refund

i typically tip 25%to30%. i left no tip. I've never not tipped before.

S
Chicago
2 reviews
Dined on September 10, 2019
Overall 2food 2service 2ambience 3

Steak overdone. Had to repeat order several times to waitress. Didn’t seem to understand our orders. Lobster ravioli wasn’t stuffed with lobster but some kind of cheese; which was deceiving. Two small pieces of lobster stuck under the ravioli which looked like crab legs. Will not eat there again

j
Chicago
17 reviews
Dined on August 30, 2019
Overall 5food 5service 5ambience 5

Great food & wonderful service by Andrea — Mississippi Mudd Pie topped off the evening!

OT
1 review
Dined on August 15, 2019
Overall 2food 1service 2ambience 1

Absolutely no value for the money. Steak medallions with imitation crab sticks cut up on top for $32 dollars. I wish I could write a better review but I felt like we wasted our money.

PM
1 review
Dined on August 3, 2019
Overall 5food 5service 5ambience 5

On Sat. Aug.3, 2019 we used the Open Table Reservation option at Keller's Grill to avoid any long waiting period to be seated. We highly suggest this so you can avoid standing in a long line during their busiest hours.
We were seated immediately even though the restaurant was extremely busy.
We lucked out as our assigned server was Andrea who is by far the most outstanding server at any restaurants that we frequent. She has been our server in the past and her professionalism is constant. Our entire order was correct and perfectly timed. Andrea also has the most friendly and helpful attitude, not only with us, but with the numerous tables around us.

We usually order the small filet which is flavorful, extremely tender, and a generous size, as are the numerous sides one can choose with this entree. I almost forgot to mention the delicious bread and butter baskets. We were too full for appetizers and desserts this time, but have tried different options in the past and they were excellent.

Keller's Grill is the perfect choice for an exceptional dining experience. Ask for Andrea as your server to make the meal experience the best it can be

Keller's American Grill - Isle Casino Bettendorf
Responded on August 7, 2019

Thank you so much for your review, Pamelam. We really appreciate you taking the time to share your experience with us. So glad to hear you enjoyed your visit to Keller's American Grill Bettendorf. Hope to see you back again soon! Thanks, Keller's American Grill Bettendorf

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JW
Chicago
1 review
Dined on July 30, 2019
Overall 5food 5service 5ambience 5

My family has dined at Keller's American Grill several times. It is a must do when we stay at the Isle Casino in Bettendorf. The food has always been outstanding. My husband loved his BBQ ribs, I enjoyed my seared salmon that was prepared perfectly. My parents steaks were cooked to perfection. Every server we've had had been knowledgeable and friendly. They also have a great bar area with large tv screens to catch the latest sports games. I highly recommend this place.

SP
1 review
Dined on July 27, 2019
Overall 4food 5service 4ambience 4

The food was awesome, service was great, until we were ready to leave and had a portabella fry that we wanted to take with. The waitress brought the box over and grabbed the portabella fry with her fingers! I am a freak about germs, so that part was a little hard to take!!

M
Des Moines
1 review
Dined on July 20, 2019
Overall 4food 3service 4ambience 4

The steaks were not as good as when it used to be Farradays - For the price we expected more quality food. Server was very good just thought the food was average for the price.

S
Chicago
21 reviews
Dined on July 17, 2019
Overall 3food 4service 2ambience 3

This was our 5th time here and was truly disappointed by the management and their staffing. There was a convention at the hotel with Hudson vehicles, and staffing at both restaurants were major understaffed. While food was still good and friendly servers, just way too stretched out with too many guests and not enough staff.

Keller's American Grill - Isle Casino Bettendorf
Responded on July 22, 2019

Thank you for providing your feedback and letting us know about this issue, Steaklover. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Thank you, Keller's American Grill

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MC
1 review
Dined on July 3, 2019
Overall 3food 4service 2ambience 3

Took too long to take our order. Wait staff was pleasant, just not well organized. Took 20 minutes to get a glass of water. Food was good.

UB
Des Moines
2 reviews
Dined on June 28, 2019
Overall 4food 4service 5ambience 5

Appetizers and service were outstanding; however, the burgers we're dry and unimpressive. This place is a few changes away from being spectacular.

j
Chicago
17 reviews
Dined on June 19, 2019
Overall 5food 5service 5ambience 5

Excellent dinner!

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JT
Chicago
1 review
Dined on May 11, 2019
Overall 2food 4service 1ambience 4

We have been to Keller’s many times but, this past Saturday evening we were completely ignored by our waitress Andrea!!! I have never in my life had an experience like this and we eat out a lot including vacations and cruises we frequently take. The restaurant was not even full and they all know us from being there before. We had several different servers and the hostess bringing us things after asking two or three times but, couldn’t get service from our waitress. I might add she had plenty of time for the customer in the corner who she brought a birthday cake out for though. Like I said never ever have had such poor service in my entire life.

j
Chicago
17 reviews
Dined on April 25, 2019
Overall 5food 5service 5ambience 5

Very much enjoyed a delicious dinner including the steak trio with a wedge salad and roasted cheesy cauliflower! Service by Andrea was great!

R
Des Moines
1 review
Dined on April 20, 2019
Overall 5food 5service 5ambience 5

Our server Daniel was the best!
His expertise with the menu, his friendliest, all in a timely manner. We'll be back. Great food.

JK
1 review
Dined on April 19, 2019
Overall 4food 4service 5ambience 4

The only complaint was that for a "fine dining" experience for our anniversary dinner, the TVs were a distraction. Also, was surprised how far removed from the main area the restaurant was, we wondered if we were going the correct way, signage could have been better.

u
Des Moines
2 reviews
Dined on April 5, 2019
Overall 3food 2service 3ambience 3

We ate at Keller's on Valentines Day 2018 at had a great time and great meal. We went on our 44th Anniversary and had OK service (although to be fair it seemed liked they were short of staff and were slammed all at once). My wife and I both had steaks - her's was just OK. I had the Cold Smoked Sirloin which was really dry even while pink in the middle (guess even a cold smoke process will dry things out). Definitely won't go back - would go the Front Street Grill for more casual or Stevenson's for something a little more upscale.

BG
Phoenix
45 reviews
Dined on April 4, 2019
Overall 5food 5service 5ambience 4

My first time at this restaurant and I will definitely be back on future visits to the area. Food was great and the service from Andrea was even better. My only complaint is that after the appetizer and entrée I didn’t have enough room for dessert.

KS
1 review
Dined on March 28, 2019
Overall 4food 5service 4ambience 4

Food was excellent. Prepared perfectly, served in a timely manner. Service was good. Abby was so nice and accommodating to special requests. Very friendly.

Keller's American Grill - Isle Casino Bettendorf
Responded on April 3, 2019

So glad you enjoyed! Can't wait to have you back!

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j
Chicago
17 reviews
Dined on March 28, 2019
Overall 5food 5service 5ambience 5

delicious food with great service - highly recommend enjoying a dinner here for a special occasion

Keller's American Grill - Isle Casino Bettendorf
Responded on April 3, 2019

We love to hear that! Can't wait to see you back soon!

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B
Hawaii
15 reviews
Dined on March 23, 2019
Overall 2food 2service 4ambience 2

The quality of the food with two of our three entrées was poor. The stuffing in the pork chop was like mushy baby food. The steak fries were not steak fries, they were just regular fries. The steak trio was not a good quality steak,it was more like minute steak. That type of entrée typically would be fillet mignon on other restaurants menus. Very overpriced for the quality of food. Also, no windows in the place so it makes you feel like you’re in a basement. You really should move that to an upper floor with a great view.

Keller's American Grill - Isle Casino Bettendorf
Responded on April 3, 2019

Sending you a private message

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R
Des Moines
2 reviews
Dined on March 23, 2019
Overall 5food 5service 5ambience 5

Our server Daniel was excellent! Food was excellent. Bus person was great too. Loved it. Will return next month!

Keller's American Grill - Isle Casino Bettendorf
Responded on April 3, 2019

Ahh! Made our day!

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DR
1 review
Dined on March 20, 2019
Overall 4food 5service 5ambience 4

One of the best tasting steaks i have ever had. The service was very good and the meals came out fast. Just thought for a casino restaurant the price would of been more affordable.

Keller's American Grill - Isle Casino Bettendorf
Responded on April 3, 2019

We will certainly let the team know! So happy you enjoyed your meal!

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DH
1 review
Dined on March 9, 2019
Overall 4food 3service 5ambience 4

Appetizer was great, however one of the entre choices was over cooked and tough ( grilled snapper) . The other three were very sucsesful.

b
Des Moines
4 reviews
Dined on March 2, 2019
Overall 5food 5service 5ambience 3

Great food and outstanding service always lead to a nice evening and value for money. They are doing it right at Keller's

OT
Chicago
1 review
Dined on March 1, 2019
Overall 5food 5service 4ambience 5

It was a date night with the hubby & we wanted to try something new so we thought we’d give Keller’s a try! Well, we definitely made the right choice!! The restaurant was quite & had a nice contemporary feel. Everything was phenomenal from the fresh bread & seasoned butter to the perfectly cooked steak trio (my choice) and finally their to die for warm toffee cake!! I feel like Keller’s is a little hidden treasure!! You won’t be disappointed!!

KS
1 review
Dined on February 23, 2019
Overall 1food 1service 3ambience 3

Love treating ourselves to a nice dinner. Food was mediocre. Mac and cheese tasted like flour and everything was cold. Went to the bar to get a drink afterwards had a manager finally get us wine. Mine was in a dirty glass. Took forever to pay.

JB
1 review
Dined on February 22, 2019
Overall 4food 4service 5ambience 4

We enjoyed our dinner and the service was wonderful. The food was satisfactory.

OF
1 review
Dined on February 14, 2019
Overall 3food 2service 3ambience 2

First of all we sat for 15 minutes before some one checked on us and then said "oh I guess we better figure who is supposed to service this table"
Wife ordered the steak trio and the lobster on top was fried to a crisp. Inedible. They did bring a replacement.
I Ordered steak rare. Arrived as done.
Sent it back and asked for dessert to go. Well they brought dessert to eat and my steak to go.
Place was not busy but they appeared to be overwhelmed.
Wait staff was adequate.

BM
1 review
Dined on February 2, 2019
Overall 1food 2service 2ambience 1

Had a filet, it was cold but good flavor. Service was less than expected for the price. Poor. She was friendly but seemed very unorganized. $100.00 meal I expect much better. I still tipped well

R
Chicago
3 reviews
Dined on December 31, 2018
Overall 5food 5service 5ambience 5

Great service, Great food, and very timely. we were seated on time and in the area we requested

JM
1 review
Dined on November 24, 2018
Overall 2food 4service 3ambience 2

Food was good. Restaurant was empty and we had reservations but still they sat us in a far corner. Also had $100 in gift certificates but were told could only use fir exact amount - no cash back and couldn’t use toward top. Very disappointing since cash was paid for gift certificates and assumed they would more than cover cost of meal. Had to spend $35 of own money and leave with unused gift certificates!

DD
Milwaukee
3 reviews
Dined on November 23, 2018
Overall 4food 1service 5ambience 5

In the Past the Food was Always good here, But, when we visited over Thanksgiving weekend, The food was Horrible. They must have a new cook. steaks were over cooked and Lobster was under cooked both nights we ate there. Will not return. Even the salad had a funky taste and the dressing was tart.

OT
Des Moines
1 review
Dined on November 10, 2018
Overall 1food 3service 1ambience 2

Took 20 minutes before our waiter ever came to the table after being seated, the place was NOT busy. Drinks took a solid 15 minutes to get to the table after ordering. So now we’re at least 35 mins in and haven’t even been offered the opportunity to order food, we did get a 2nd order of bread that we didn’t want or touch delivered to the table while still waiting for our drinks. Order our food, takes at least 45 minutes (steak for me, salmon for wife), again the restaurant is at least 75% empty so there’s no excuse. The food arrives, it is hot, but the quality, taste, and portions are not reflective of the prices. I would guess my steak was a very poor USDA choice cut (for the price I’d get a Prime cut most places in this town), salmon was flavorless, on the bright side both meals were cooked as ordered and served hot. Asked the waiter for the bill, he came back 20 minutes later without it and tried to play it off as he thought we wanted dessert. Another 5 minutes pass before the bill arrives, I pay immediately, takes 10 minutes to process my card and return it. On the way out the door management stops us, could sense we were not pleased, asked what we thought, informed him of our displeasure, they offered to buy our meal if we’d return, I informed him I wouldn’t even return for a free meal. I give credit for attempting to repair the damage but we don’t go out without the kids very often and wouldn’t waste another babysitter to only be disappointed again by Keller’s.

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