Katharine Brasserie & Bar
Slow service considering there were only 3 tables to serve. Food is disgusting. Nothing about this place is good. Plus it smells like cigarettes, ugh! The only one good thing is the lady server she was the only one attentive. Will not come back and will not recommend this place to my friends and colleagues.
I called the restaurant to ask if they could prepare a vegan meal for our group of seven. The first person I spoke to was very rude and clearly had no idea what “vegan” even meant. She said no, they had nothing vegan. I asked to speak to a manager and she hung up on me. I called right back and did speak to a manager. She assured me that the chef would prepare something for us. When we arrived, the chef (Robert Solis) came out to meet us and explain what he had prepared for us. We were blown away by the presentation and flavors of this exquisite dish. It was a tofu in a lemongrass sauce, with carrots and vegetables. It was just exquisite! There was also a lovely summer tomato salad. Really impressed at the effort he put in to preparing a meal for our vegan family. Will most certainly return when we are in Winston Salem again.
Thank you for helping us celebrate with my parents
The food was excellent and our server was super nice! However, the overall service was slow and the dress code of "Business Casual" was not enforced. The restaurant Overall, I felt like I was at O'Charley's.
They had a musician playing on the patio and had a large window wall open- the music was so loud in the bar area ,it was difficult to hear anyone talking. The open wall also led to a lot of flying pests. The food was marginal- the bok Choy that came with the Trout was not edible. Entree’s were expensive for what you received.
The server was kind, polite and helpful. However, the food was overpriced. I have dined in numerous French brasseries wherein steak frites is a signature dish. This was decidedly average.
Great food, service, environment! I will definitely return to Katherine's on my travels to the area!
The overall atmosphere and ambiance were on the money. The service was acceptable, the food was okay (good) but I suspect the kitchen hasn't come together yet. Fix the kitchen and things will improve exponentially.
I don't think it was busy then but we had really long waits from ordering to checking out.
Valet Parking a plus, the ambience of both bar and restaurant are desirable. My friend and I went for lunch, a repeat, after hearing a new chef was hired. The restaurant had only 4 tables with people, so not busy at 1 on a Fri afternoon. The one page, short, menu had enough items to make it attractive. My friend loved her crab cake entree. My first 3 choices were not available due to the 'winter' menu was not yet replaced by the summer on June 21, the solstice. I a salad and 2 sides. Cesar had wilted romaine tops for 2/3 or salad....dressing was good, and it was a traditional cesar with no unnecessary additions. The 'fried' Brussel sprouts were good; overdone with too much garlic creamy dressing poured on them; should have been on the side. The crab cake dressing was the same sauce which would have overpowered the crab cakes. The French white wine (Vourei) was good; server made me a suitable Campari spritz. The chocolate pot d'creme was good. The capo moca my friend ordered was bitter, no mocha available, so I ordered a shot of Bailiy's to sweeten it up. All in all a disappointing experience for a 86.00 tab, plus tip. Server seemed quite stressed and overly hurried for such a small group of people. I hope the restaurant can get it together so they are worthy of the venue.
My son and his girlfriend were in from Asheville and I decided to set them up for dinner at The Katharine. My son has been there several times before. His girlfriend was new to the restaurant and was bowled over from the first greeting to the politeness of the valets at the end of the evening.
They had a memorable meal starting with the cheese plate and steak Tatar. They then split the New York Strip medium rare and finished with mango sorbet... I think we have yet another believer in The Katharine Experience. Thank you for treating them so well.
Food was cold, servers were overwhelmed and frustrated
My wife and I came for our anniversary dinner. We had a great time and the food was excellent. There was a talented guitarist playing. We highly recommend
Food and ambience were good. Live guitar music playing made for a more pleasant atmosphere. Service was great to begin with but didn't return very often enough to attend to drinks and changes of course. One of our party had been before and commented on a similar experience. A little more personal attention would have made such a difference.
Great Anniversary dinner
The food was really good and the service was amazing. -Curtis
Katharine Brasserie & Bar was a wonderful brunch experience! We opted for the Brunch Buffet and were not disappointed. The fruit was ripe, the baked goods were excellent and the quality of the bacon and sausage exceptional. The omelette station chef was extremely personable and attentive to detail -- he is a gem! Our waiter took care of our needs promptly and did not hover. One of the reasons we like Kimpton Hotels so much is their outstanding food and beverage service! We will be back!
Wow!! Now this is the kind of review that we strive for! Morris, the omelet attendant is one of our best and we certainly could not do brunch service without him! We are so happy you had such a wonderful time and we hope that you will visit again soon!
Nice place in a cool hotel with an old school charm. Sat at the bar
Took my friend out for her birthday. The appetizers were decent, the two pasta entrees were very disappointing, flavorless and without any seasoning. Overpriced for what you get. The service was great and the restaurant is beautiful but unfortunatly in terms of value I would not recommend it for more than a drink.
Lovely restaurant with great food.
This was my first time having dinner at the Katharine Brasserie and we will definitely return.
Good ambiance, great cocktails and dessert, but otherwise pretty mediocre food.
Unfortunately, this experience was very disappointing. We waited over 45 minutes for our food and the service from the waitstaff was abysmal.
The food was good but service was lacking. It took nearly a half hour to get drinks and my wife’s was incorrect. Also, our server kept disappearing for long periods.
Nice, modern, clean space. Our cocktails were delicious and the service was excellent.
I was excited to go to the Katharine for Mothers Day Brunch but will not go back. The ambiance is not that of an upscale restaurant as I thought it would be, yet the prices are. We had to wait for the hostess at least 5 minutes to greet us. Once seated, an older man was yelling across the restaurant for his waitress, but then a different one brought him his check. (He called her by Robin.) I thought he was being grumpy until we had the same waitress. She told us we could go to the buffet, but didn't say anything about what all it offered. I totally missed there was both an omelet and carving station. Perhaps that's my fault, but the buffet is spread out all over the place even on the window sills. I ordered a Peach Bellini, one of 3 featured cocktails, and they were out of the peach puree before the lunch rush even started. (The waitress said they forgot to order it.) Our coffee and water stayed empty while we each went to the buffet and then, even longer. We finally flagged down other waiters for refills. When we got a 2nd plate at the buffet, we had to juggle table space for the dirty plates because the tables are extremely small, and the waitress didn't come for the empty plates until much later. It took forever for her to bring our check and even longer for her to come back for our payment. We did not feel pampered at all as I would have expected at a restaurant associated with a hotel of this caliber. I would say the service ranked as one of the poorest I have ever encountered in my 40+ years as an adult. We will not go back.
This was an excellent meal! The food was of very high quality and the flavors were excellent. We went for the Mothers Day brunch buffet so the price was a bit high but that’s to be expected and I’d pay it again. The buffet was well stocked and maintained as well. Overall excellent experience.
The restaurant wasn't bad, but this was Mother's Day and we were expecting something a little more special. There was a brunch but for the $ it was nothing special and mostly generic breakfast items. No free Mimosas for the Mom's; no flowers - not even on the table - which was disappointing. We opted to order off the menu and the food was good but not great. The service was mediocre and we had to keep asking for basics.... salt and pepper, sugar for the coffee, etc. We love Kimpton Hotels and their restaurants, but this was disappointing.
Lovely space, nice menu, excellent wine list. Our server was knowledgeable and very personable. Kitchen was a little slow. Roast chicken was delicious, Caesar salad needed more attention—lettuce wasn’t completely crisp and the dressing was bland. Desserts were very good, suggest adding a creme brûlée. We’ll certainly return and check out the bar, which looks like lots of fun. This is a good spot for casual dining or special occasion.
Server was not nice. Seemed unhappy to be there. Server’s assistant was very attentive. Have been there many times and service is inconsistent
Very good hotel restaurant. Husband had the salmon and I the lobster roll. Shared the truffle fries. They were the highlight of the meal.
Overall nice experience but due to price will be an occasional visit and not on our date night rotation.
If you're looking for a spot with some authentic goodness, solid service, and decent ambiance, then the Katharine is for you. THE GOOD: food prepared fresh with excellent ingredients. For example, I opted for the escargot to start my meal, and they were large, earthy, and perfectly cooked. My pappardelle was also fresh and al dente with a lamb ragout full of deep flavors. Portions were also another plus--not too large, not too small. We also ate there the next morning for their brunch, and again the food was tasty and fresh (best blackberries I've had in a long time). The French press coffee--though expensive--was excellent. THE AVERAGE: First, and foremost, the service was solid. I've had better, and I've had much worse. At first, our server checked in frequently, but as the evening got busier, her attention waned a little. You expect that when it's so busy, but there were a few times we could have used her help, such as when we wanted to order another glass of wine. Still, she didn't forget us. Our service for brunch was a step down from that. Of course, it was a serve yourself brunch, but we had to ask for more coffee, had to ask for cream (twice), had to wait to have our plates cleared. Not awful service but not great. AMBIANCE: Overall, I rate the space also solid, but it's not a place I'd want to go for a romantic dinner. There aren't many private tables, and the few there are seat 6 so you're not likely to get one of those. The others are mostly 2-tops or 4-tops that sit in the common area and close together. With the kitchen to the rear of the small space, it can (and did) get rather noisy. BELOW AVERAGE: The wine list. They don't carry many wines, and most of what they have are French (so if you're a New Zealand Sauv Blanc fan, for example, you're out of luck). Their drink list looked good, but we're not much for mixed drinks or liquor. Overall, we enjoyed our two meals at The Katharine, but it won't make our list of must-do restaurants.
The place was really dead with only a handful of other diners. We went for a lunchtime celebration and couldn’t get a drink because they “don’t have a bartender for lunch.” Had a glass of wine instead but probably the smallest $13.00 pour I’ve ever had anywhere. Had the crab cakes. They were fresh but came with no sauce. I used my salad dressing for dipping which was a good use since it was too thick to put on the salad. We usually love Kimptons and their restaurants so this was a real disappointment.
Easter brunch. Jazz band was great. Wait staff were wonderful. Will definitely return.
Wonderful experience! Will be back again and again.
We had a reservation for six for Easter brunch buffet at 11:00. The scrambled eggs and potatoes were stone cold, the tomato bisque barely above room temperature, the lamb and pork were very dry. The baked salmon and lox were good.
The service was on par with the food. We had to wait to have plates cleared and water replenished. The server took one of our guests silverware when she was returning from the buffet with a made to order omelet and we watched it get as cold as the rest of the food as she waited for replacement silverware. It did not seem that crowded for such substandard service.
As for the buffet itself, one of our guests had to wait about 5 minutes at the omelet station before anyone was there to prepare the omelet. It appears there was only one person working the buffet, and he was responsible for making omelets, carving meat and refilling the chafing dishes in the buffet line.
This was a special occasion and, for $45 per person, we certainly expected more in terms of food temperature and service. We dined at the Katherine one time before for a birthday and had a much better experience. If we return again, it certainly will not be for a holiday or buffet. To say we were profoundly disappointed is an understatement.
Easter Holiday brunch was wonderful. Always a pleasure when dining here!!
The service was very good at the restaurant and they had a nice wine list. My wife had the chicken which was very good but the steak dish (which I had) was not. It was ordered to be medium rare but was delivered on the rare side (acceptable). The steak was not enjoyable to eat, as it was very tough and did not have an attractive sear on the exterior. It appeared that the meat was sous vide to a rare temp and quickly seared for color. Unfortunately, either the meat quality was poor or it did not cook long enough to break down the muscle tissue. Additionally, the sauce that came with the steak was pretty weak and could have come out of a can.