Kasumi

Kasumi reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. J

   Jean-Marc VIP

   San Francisco4 reviews

   3.0

   Dined on May 17, 2025

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 4

   Second time I go, yesterday was not good. Our server was good but the food came out erratically, a blackened cod never arrived (not good), which they comped but that's not why we go out, we went to eat as a family and that was just not good enough. Price is also out of control $500 for 4 with a 20% tip and 2 comped items for what we had is not good value
   

   KasumiResponded 6 days ago

   Hello Jean-Marc, I'm truly sorry to hear that your experience with us fell short, especially during what should have been a special time out with your family. We understand how disappointing it is when meals don’t arrive together, and even more so when a dish is missed entirely. Please accept our sincere apologies for the timing issues and for the incomplete experience. We’ve taken your comments seriously and will be using them as a coaching opportunity for both our front-of-house and back-of-house teams to improve our food timing and coursing. We are continuously evaluating our offerings to ensure they align with guest expectations, and feedback like yours helps us do that more effectively. We hope you’ll consider giving us another chance to provide the experience you deserve.
   

   Is this helpful?

2. m

   michelle VIP

   Chicago44 reviews

   5.0

   Dined on May 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a wonderful experience via the amazing sushi as well as the atmosphere inside and outside Wonderful staff as well Overall one of the better restaurants in East Boca it never disappoints.
   

   KasumiResponded on May 17, 2025

   Thanks for the feedback, Michelle! We're thrilled to hear that you always have a wonderful experience at Kasumi. It's fantastic to know that you enjoy our sushi and atmosphere, and appreciate our staff's efforts. We always strive to provide the best for our guests and your feedback is a testament to that. We hope to see you again soon for another wonderful experience!
   

   Is this helpful?

3. M

   MEREDITH VIP

   Denver2 reviews

   3.0

   Dined on May 10, 2025

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 3

   Interesting service. Sushi was just okay. Underwhelming
   

   KasumiResponded on May 17, 2025

   Thank you for sharing your feedback. We’re sorry to hear that both the sushi and service didn’t meet your expectations. We take all feedback seriously as it helps us improve. We would greatly appreciate more details on what specifically felt underwhelming in both areas, as this will help us coach our staff and ensure a better experience in the future. Your insights are important to us, and we hope to have the opportunity to welcome you back and provide a much-improved experience next time.
   

   Is this helpful?

4. D

   Dimitry

   New York City2 reviews

   5.0

   Dined on May 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, service and view! Best sushi in the area.
   

   KasumiResponded on May 17, 2025

   Thank you so much for the wonderful review! We're so happy to hear that you enjoyed the food, service, and views. It truly means a lot to us that you think we have the best sushi in the area! We can’t wait to welcome you back soon for another amazing experience — we’ll be ready to impress you again!
   

   Is this helpful?

5. R

   Robert VIP

   Philadelphia22 reviews

   5.0

   Dined on May 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely fabulous. The ambiance was wonderful, sitting next to the bay. Very peaceful and relaxing. Service was on point—attentive, friendly, available. Food was, what is better than fantastic? Creative, delicious, and expertly executed. Can’t wait to return.
   

   KasumiResponded on May 17, 2025

   Hey Robert! Thank you so much for the glowing review! We're beyond thrilled to hear that you enjoyed the ambiance and waterfront dining we offer. We’re also so happy the food impressed you — it truly means the world to us that you found it creative, delicious, and expertly executed! We’ll be sure to share your kind words with both our chefs and front-of-house staff. We can’t wait to welcome you back for another unforgettable experience!
   

   Is this helpful?

6. L

   Lloyd VIP

   Greater Boston29 reviews

   5.0

   Dined on May 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outdoor seating is wonderful with great water views. Food was exceptional.
   

   KasumiResponded on May 17, 2025

   Thank you so much for the wonderful feedback! We’re so happy you enjoyed our outdoor seating and the beautiful water views. It means a lot to us that the food exceeded your expectations. We can’t wait to have you back soon for another special experience!
   

   Is this helpful?

7. M

   Margaret

   Naples2 reviews

   5.0

   Dined on May 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Get food, service, location and vibe. Highly recommend the restaurant.
   

   KasumiResponded on May 17, 2025

   Thank you so much, Margaret! We’re thrilled to hear you enjoyed the food, service, location, and overall vibe. Your recommendation truly means a lot to us, and we can’t wait to welcome you back soon for another great experience!
   

   Is this helpful?

8. S

   Spencer

   Cleveland4 reviews

   5.0

   Dined on April 29, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food was better than expected. Outdoor seating was closed which should have been communicated to us prior to arrival.
   

   KasumiResponded on May 17, 2025

   Hey Spencer! Thank you for your review and for giving us a try — we're glad to hear the food exceeded your expectations. That said, we sincerely apologize for the lack of communication regarding the closure of our outdoor seating. We understand how frustrating that can be, especially when plans are made with that experience in mind. We’ll be coaching our team to ensure important details like this are clearly communicated moving forward. Your feedback is truly appreciated, and we hope to have the opportunity to welcome you back for a seamless and fully enjoyable visit next time.
   

   Is this helpful?

9. e

   ellen VIP

   New York City15 reviews

   3.0

   Dined on April 28, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Very nice atmosphere. Very expensive for what we got. Spent $370 for 2 people. over $180 on drinks alone which included 3 martinis and 4 glasses of sake. Food ok. Not wonderful. Did enjoy the evening but absurdly expensive
   

   KasumiResponded on May 17, 2025

   Thank you for taking the time to share your feedback. We're glad to hear you enjoyed the atmosphere and overall evening with us, but we’re truly sorry to learn that the experience didn’t fully meet your expectations when it came to value. We understand that dining out—especially for a special night—should feel well worth the investment, and we regret that this wasn’t the case for you. Your comments on pricing and food quality are appreciated and will be taken into consideration as we continuously evaluate value of our menu and how to deliver the best possible experience. We’re grateful you gave us a try and hope you’ll consider visiting again in the future.
   

   Is this helpful?

10. B

    Barbara VIP

    New York City38 reviews

    5.0

    Dined on April 27, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Food and service very good. The staff was very welcoming.
    

    KasumiResponded on May 17, 2025

    Thank you so much for your kind words! We're delighted to hear you enjoyed both the food and service, and that our team made you feel welcome. We truly appreciate your support and look forward to seeing you again soon!
    

    Is this helpful?